Lesson Plan Course Title: Sports and Entertainment Marketing Session Title: Marketing Basics of Sports and Entertainment Performance Objective: After completing this lesson, the student will describe the basic concepts of marketing associated with Sports and Entertainment Marketing. Specific Objectives: • • • • The student will define marketing for the sports and entertainment industry. The student will explain the marketing mix for sports and entertainment. The student will define the six core standards of marketing associated with sports and entertainment. The student will explain the core marketing standards associated with sports and entertainment. TERMS • • • • • • • • • • • • • Marketing-the creation and maintenance of satisfying exchange relationships Marketing mix-describes how a business blends the four marketing elements of product, distribution, price, and promotion Product-what a business offers customers to satisfy needs Distribution-the locations and methods used to make products available to customers Price-amount that customers pay for products Promotion-strategies to make customers aware of products and encourage them to buy Discretionary income-amount of money individuals have available to spend after paying for the necessities of life and other fixed expenses, such as housing and car payments Distribution-determining the best way to get a company’s products or services to customers Marketing-information management-gathering and using information about customers to improve business decision making Pricing-process of establishing and communicating to customers the value or cost of goods and services Product/service management-designing, developing, maintaining, improving, and acquiring products or services for the purpose of meeting customer needs and wants Selling-any direct and personal communication with customers to assess and satisfy their needs and wants Financing-preparing a budget for marketing activities and providing customers with assistance in paying for the company’s products or services Preparation Copyright © Texas Education Agency 2011. All rights reserved. 1 TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.346 (c)(2)(A) …explain the marketing concept as it relates to sports and entertainment… 130.346 (c)(2)(B) …describe each marketing function and how it relates to sports and entertainment… 130.346 (c)(2)(C) …explain how each component of the marketing mix contributes to successful marketing… 130.346 (c)(2)(D) …express the importance of target markets… 130.346 (c)(14)(B) …distinguish among sports and entertainment marketing terms… Interdisciplinary Correlations: English: 110.31 (b)(21)(B) … organize information gathered from multiple sources to create a variety of graphics and forms (e.g., notes, learning logs)… 110.31 (b)(22)(B) …evaluate the relevance of information to the topic and determine the reliability, validity, and accuracy of sources (including Internet sources) by examining their authority and objectivity… 110.31 (b)(23)(C) … uses graphics and illustrations to help explain concepts where appropriate 110.31 (b)(23)(D) … uses a variety of evaluative tools (e.g., self-made rubrics, peer reviews, teacher and expert evaluations) to examine the quality of the research… Teacher Preparation: Teacher will review the terms in the outline, power point and handouts to become familiar with lesson. Teacher should locate and evaluate various resources and websites before the lesson. Copyright © Texas Education Agency 2011. All rights reserved. 2 Teacher will have assignments and website information ready to distribute to students. References: Google Sports and Entertainment Marketing Concepts Disney, Universal Studio, MGM, Major University Athletic Department Websites Utilize search engine for information about marketing sports and entertainment events Instructional Aids: 1. Display for PowerPoint, websites for assignments and class discussion. Sports and Entertainment Marketing, 3rd edition, Kaser & Oelkers, South-Western Cengage Learning: Sports and Entertainment Management, Kaser & Brooks, South-Western Cengage Learning. 2. Sports Illustrated 3. USA Today 4. Hulu Videos: America’s Got Talent, Undercover Boss, Top Super Bowl Commercials Materials Needed: 1. Printer paper 2. Assignments and website information ready to distribute to students. (Value Added and Bringing Back the Popularity of Bowling Assignment) Direction Sheets 2. Sports and Entertainment magazines 3. Internet access to Hulu videos Student projects will be displayed to increase interest in Sports and Entertainment Marketing. Equipment Needed: 1. Computer with PowerPoint and Internet Access 2. Projector to Show Internet Sites, Undercover Boss Episodes, and America’s Got Talent Episodes 3. Computers for Students to Conduct Research and Collect Data for Projects Learner Preparation: Ask students to create a list of different entertainment events. Then, ask students to list the cost for an individual to experience each type of event. This assignment is a good ice breaker to introduce the first Sports and Entertainment marketing lesson. Students should be asked to rank their list of entertainment options (favorite to least favorite). Copyright © Texas Education Agency 2011. All rights reserved. 3 Introduction Introduction (LSI Quadrant I): SHOW: Throughout the introduction, show pictures of a wide variety of sports and entertainment events. ASK: Ask students to share their list of ranked entertainment events. SAY: Explain how people have limited dollars to spend on entertainment options and they must make choices. All entertainment choices are competing for consumers’ discretionary income. ASK: Ask students to use the computer to determine the number of seats in the football stadium of a popular university noted for college football. SAY: Explain how college football brings in large sums of money to a university’s athletic department. A sold-out stadium with 80,000 seats can bring in $4 million to $6 million for one game. Televised games mean more revenue for the participating teams. Major college bowl games bring additional revenue to the participating colleges. ASK: What is the cost to attend a new movie? SAY: Today’s movies have the initial revenue from showing in theaters throughout the country. Then, the movies are sold/rented for additional revenue. Outline Outline (LSI Quadrant II): Instructors can use the PowerPoint presentation, slides, handouts, and note pages in conjunction with the following outline. MI Outline I. Marketing A. Creation and Maintenance of Satisfying Exchange Relationships B. Satisfying Customer Needs 1. customer needs-primary focus of marketing 2. three steps a. identify the customer and the needs of the customer b. develop products that customers consider better than other choices c. operate the business profitably Notes to Instructor Use PowerPoint and current events as aids. Marketing is all about developing satisfying customer relationships that result in repeat business. Copyright © Texas Education Agency 2011. All rights reserved. 4 II. Sports and Entertainment Marketing A. Huge Industry B. Numerous Products and Services C. Consumers 1. make choices 2. determine how to use limited time and financial resources D. Marketers 1. access consumer demands 2. consider the competition 3. determine the financial value of goods and services offered Use PowerPoint as aid. The sports and entertainment industry is a multi-billion dollar business. Research must be conducted to determine how consumers will spend their discretionary income. The sports and entertainment industry has a lot of competition for consumer dollars. III. The Marketing Mix A. Product 1. what the business offers 2. to satisfy consumer needs B. Distribution 1. locations 2. methods used to make products available to customers C. Price-amount customers pay for products D. Promotion 1. for product awareness 2. to encourage customers to buy Use PowerPoint and websites as aids. IV. Marketing Mix Considerations A. Products Must Be Updated B. Discretionary Income Use PowerPoint and websites as aids. Ask students to give examples of sports and entertainment events available to consumers. Then ask students to describe how the events are affected by tough economic conditions. After listing all possible events on the board, ask all students to select the top event they would pay to attend. Then explain how sports and entertainment businesses must be aware of consumer wants and needs. Copyright © Texas Education Agency 2011. All rights reserved. 5 1. amount available to spend on entertainment 2. amount available after paying for necessities and fixed expenses C. Price 1. influences purchasing decisions made by consumers 2. businesses must offer products that customers want at prices they are willing to pay D. Distribution 1. transporting or delivering goods to final customers 2. planning the location of an event E. Promotion 1. inform prospective customers about sports and entertainment events and products 2. television commercials, newspaper ads, in-stadium ads, special offers on ticket stubs 3. requires creativity 4. costs large sums of money Explain how football tickets to a popular university football game normally cost $50. Then explain what happens when the team is highly ranked and is playing another highly ranked opponent. Then explain why people are willing to pay much higher prices for the big game. Price is based upon supply and demand. A football stadium that has sold out for the last 30 years has consumers who are willing to pay high prices to see a game. Ask students what they are willing to pay for their favorite concert. Then ask students what other merchandise is sold at the concert to make money. Explain how a cotton t-shirt costs $2.99. When the same shirt has the famous musician or group’s picture screen printed on it, the price charged can be as high as $40 due to consumer demand. Assign students the “Value Added Assignment.” Give students the instruction sheet and go over details for the formal assessment assignment. Copyright © Texas Education Agency 2011. All rights reserved. 6 VI. Marketing Mix for the Super Bowl--Sports Event of the Year A. Product 1. game between the AFC and the NFC 2. sold out before the football season even begins B. Price 1. ticket prices ($400-$600) 2. thousands of dollars for travel, hotels, restaurants, food, and related entertainment C. Distribution 1. selecting the host city a. accessible by fans b. near an airport and major highway c. plenty of hotel rooms 2. ticket outlets 3. the game, television, radio D. Promotion 1. television commercials 2. newspapers 3. sports magazines 4. related-product contests Show students the Top Ten Super Bowl Commercials (found on the Internet). Then explain how many people watch the Super Bowl and that the cost for one 30second commercial ranges from $2.6 million to $3 million. VII. Marketing Mix for a State Fair (Entertainment Event) A. Product 1. must appeal to rural and urban residents 2. livestock shows, domestic and commercial exhibits, carnivals, musical and other entertainment 3. family event B. Price 1. high enough to be financially sound 2. affordable 3. sensitive to consumer demand 4. special offers for different groups C. Promotion 1. communication to prospective customers 2. television commercials, radio commercials 3. purpose—increase attendance D. Distribution 1. location of the state fair 2. outlets where individuals can purchase admission tickets Survey students to determine how many have attended the state fair. Then ask students to use the Internet to determine attendance at different state fairs throughout the United States. Cities that want to host the Super Bowl must have a large airport, large stadium, numerous hotel rooms, and plenty of restaurants and other catering venues. Ask students to describe a marketing strategy to expand the attendance of urban residents to the state fair. Ask students to conduct research using the Internet to determine the Copyright © Texas Education Agency 2011. All rights reserved. 7 3. central location—accessible for many residents VIII. Core Standards of Marketing A. Distribution—determining the best way to get a company’s products or services to customers B. Marketing-Information Management— gathering and using information about customers to improve business decision making C. Pricing—the process of establishing and communicating to customers the value or cost of goods and services D. Product/Service Management—designing, developing, maintaining, improving, and acquiring products or services to meet customer needs and wants E. Promotion—using advertising and other forms of communication to distribute information about products F. Selling—any direct and personal communication with customers to access and satisfy their needs and wants G. Financing—budgeting for marketing activities and providing customers with assistance to pay for company’s products or services entertainment performing at different state fairs throughout the United States. Then ask students to describe the audience (demographics) that each entertainer will attract. Use PowerPoint Entertainment venues (businesses) can improve performance and attendance by asking customers what can be done to improve the event. This refers to marketing-information management. Since consumers have so many entertainment options, the product/service must be up-to-date and fresh. The promotion used for the event must ignite the interest of consumers. A popular singer or group may charge $80,000-$120,000 for one performance. Ticket prices must cover this expense. Entertainment venues also count on corporate sponsors for concerts. More artists are finding creative strategies to make money since a lot of consumers are downloading music and few people are buying CDs. Copyright © Texas Education Agency 2011. All rights reserved. 8 Verbal Linguistic Logical Mathematical Visual Spatial Musical Rhythmic Bodily Kinesthetic Intrapersonal Interpersonal Naturalist Existentialist Application Guided Practice (LSI Quadrant III): Teacher will present examples of a wide variety of entertainment events and the cost to attend the events. Teacher will tell students to use the Internet to research an entertainment event that they would like to attend. Students must determine the admission price for the event and then explain reasons for the prices. Independent Practice (LSI Quadrant III): Student groups (3 people) will choose an entertainment event to research, using the Internet. Students must list the Who, What, When and Where for the event and present their information to the class. Teachers will observe groups to make sure that all students are contributing to the project. Teachers will navigate the classroom to ask groups questions about their presentations and strategies for the assigned projects. Students will complete the word search puzzle and write a sentence that incorporates each term. The sentences should indicate the student’s understanding of word definitions. Summary Review (LSI Quadrants I and IV): Question: What is an entertainment venue? Question: What is the marketing mix for a concert? Question: Why must entertainment venues pay attention to discretionary income when determining ticket prices? Question: What are additional items (product extensions) that can be sold at a college football Copyright © Texas Education Agency 2011. All rights reserved. 9 game? Evaluation Informal Assessment (LSI Quadrant III): Instructor should observe the work ethic of individuals involved in the group projects. Instructor should move around the classroom to make sure that students are participating in the independent group project. All students are required to complete the word search and related sentences that incorporate the terms. Formal Assessment (LSI Quadrant III, IV): Students will be evaluated on their “Added Value Assignment” by using the assigned rubric. Sports and Entertainment Marketing Student Directions Independent Practice (LSI Quadrant III) Added Value Assignment Directions: • Conduct research to determine the price of souvenir t-shirts sold at concerts, rodeos, and other sporting events • Determine the initial cost of the plain t-shirt, art work, screen printing, and royalties owed to the famous person, group, team, or university • Use fabric paint to design a shirt for an entertainment event • Determine a price to charge for the shirt based upon cost of production and consumer demand • Write a paper that describes what you learned from this project and tell the class about your final product Extension Extension/Enrichment (LSI Quadrant IV): “Bringing Back the Popularity of Bowling Assignment” PowerPoint Students visit the local bowling alley and visit with the owner/manager to determine what strategies have been used to attract the attention of a high school target market. Students conduct research to determine the popularity of bowling and the top target markets for the sport. Students design a marketing campaign to attract teenagers to bowling. Students prepare a PowerPoint presentation that explains the marketing mix for the bowling alley and includes a commercial to attract more teenagers to bowling. The Copyright © Texas Education Agency 2011. All rights reserved. 10 project will be evaluated using the associated rubric. Guest Speaker Invite a guest speaker from some entertainment venue (radio station manager, athletic director, county or state fair representative, local community celebration leader, etc.). Ask the speaker to explain the 4 P’s for the event and the bottom line (revenue-expenses). Students must take notes and ask questions. Each student should have at least ten complete sentences about what they learned from listening to the speaker. Students will turn in their notes for a grade. Copyright © Texas Education Agency 2011. All rights reserved. 11 Independent Practice (LSI Quadrant III) Word Search Sports and Entertainment Marketing Mix F K Q I D F P X Z S D D F K H E A Z Y D O S H R B Y I N X T X Q Y X B S P E Q B F Q Q D P B P A K E P N Q B N X X D N H N A E E Z D T U A B A B V D C X M V V L L K D Z E H G E Q J E U P R N W O Q F D V R S L Z C E B B J M I K J S C M F U I N E A Q N U M G J B Z W Z O B W M X A K I J E N L E I P F B I O C Z Q W X O P P F D X G W K B G R Y Z V F Y G X G J G J L U D G E O I V Z F N W N J V P W N R X V Y A A J I R B L H Z A U T J J Q I U V Z J Q A M H V B W W E L N I U I S G K N F C L R Z B X Z F U Z Q M D U A G Y X L Z A C F O I V G N R B E T H N P V W N D M J D R I J W I E N M D D J E K B I C X H B P F X M I O G N H S I U Q X F V B N Z I K Q N N L S W T O A P I D C Q I K O C I S C T W Q P O H Y B R D E U A Z L G N W Y X C M C P L F O P C Z C W O I K T S K W G U Z F L S O M Y Z B H Z R N V O E F R G H F T C P V F J U B F O D X U I O A A V Q S P I J P F M E O K A Z Y P J B L N J K Z R W Z I T V R D F V E Z D J O C T U M E C B K V O O B V A U D Z L F M Z A K D Z P L G N I C I R P O Y W S W J V R D E A R E R V X O N X E J L Y L R M D O B U U T M V K S V Z W Q M T P B N U D R E I T N R P I P F N Q J G F I S A L E O Y P G D M W D A L S Q C Y I G I W N Z A F Q A O H O Y C K L M I I D O D Q D S Y F I N A N C I N G R B I H B A A N Y L I E D X Z N X X F T B M H L W G G N P Y Y V M E A P F Q Q Y P C O A J S T A T N E M E G A N A M E C I V R E S T C U D O R P X K A T V O Q D I S T R I B U T I O N X E F G X M H V M B I J P P C I C O W M N V T T G G X R X C V P U X K O G M U D G K Z J W K U S A K L E X F T J Z T R O F M G H P I C M N A L W B B T F D B C R K X M J R T L H S M P E S E Y X Z M H V A U V O N A F K M R N Q G U J F V E G E E A L G Q O Y I Z T X O B I G J D H A W B D V U W T I D J N R W V P D Z P L B A R F P O J W U M E I P F A Z C H Y Y R N B P E Z X J I I U O V I N M U M V DISCRETIONARY INCOME DISTRIBUTION FINANCING MARKETING MARKETING INFORMATION MANAGEMENT MARKETING MIX PRICE PRICING PRODUCT PRODUCT SERVICE MANAGEMENT PROMOTION SELLING Copyright © Texas Education Agency 2011. All rights reserved. 12 Sports and Entertainment Marketing Student Directions Independent Practice (LSI Quadrant III) Added Value Assignment Directions: • Conduct research to determine the price of souvenir t-shirts sold at concerts, rodeos, and other sporting events • Determine the initial cost of the plain t-shirt, art work, screen printing, and royalties owed to the famous person, group, team, or university • Use fabric paint to design a shirt for an entertainment event • Determine a price to charge for the shirt based upon cost of production and consumer demand • Write a paper that describes what you learned from this project and tell the class about your final product Value-Added T-Shirt Assignment Rubric 25 20 15 Graphics Originality Several of the graphics used on the shirt reflect an exceptional degree of student creativity in their creation and/or display. One or two of the graphics used on the shirt reflects student creativity in their creation and/or display. The graphics are No graphics made made by the by the student are student, but are included. based on the designs or ideas of others. Knowledge Gained Student can accurately answer all questions related to value-added products. Student can accurately answer most questions related to value-added products. Student can accurately answer about 75% of questions related to value-added products. Student appears to have insufficient knowledge about value-added products. The t-shirt is attractive in terms of design, layout and neatness. The t-shirt is acceptably attractive though it may be a bit messy. The t-shirt is distractingly messy or very poorly designed. It is not attractive. All required elements are included in the project. All but 1 of the required elements is included in the project. Several required elements were missing. CATEGORY Attractiveness The t-shirt is exceptionally attractive in terms of design, layout, and neatness. Required Elements The project includes all required elements as well as additional information. 10 Total Points Earned Extension/Enrichment (LSI Quadrant IV) Copyright © Texas Education Agency 2011. All rights reserved. 13 Student Directions “Bringing Back the Popularity of Bowling Assignment” PowerPoint • • • • • Visit the owner/manager of a local bowling alley to determine what strategies have been used to attract the attention of a high school target market. Then, conduct additional research to determine the popularity of bowling and the top target markets for the sport. Design a marketing campaign to attract teenagers to bowling. Prepare a PowerPoint presentation that explains the marketing mix for the bowling alley and includes a commercial to attract more teenagers to bowling. The project will be evaluated using the associated rubric. “Bringing Back the Popularity of Bowling Assignment” PowerPoint 25 20 15 10 CATEGORY Presentation Well-rehearsed with smooth delivery that holds audience attention. Rehearsed with fairly smooth delivery that holds audience attention most of the time. Delivery not smooth, Delivery not smooth but able to maintain and audience interest of the attention often lost. audience most of the time. Attractiveness Makes excellent use of font, color, graphics, effects, etc. to enhance the presentation. Makes good use of font, color, graphics, effects, etc. to enhance to presentation. Makes use of font, color, graphics, effects, etc. but occasionally these detract from the presentation content. Use of font, color, graphics, effects etc. but these often distract from the presentation content. Content Covers topic indepth with details and examples. Subject knowledge is excellent. Includes essential knowledge about the topic. Subject knowledge appears to be good. Includes essential information about the topic but there are 1-2 factual errors. Content is minimal OR there are several factual errors. Organization Content is well organized, using headings or bulleted lists to group related material. Uses headings or bulleted lists to organize, but the overall organization of topics appears flawed. Content is logically organized for the most part. There was no clear or logical organizational structure, just lots of facts. Total Points ________ Copyright © Texas Education Agency 2011. All rights reserved. 14