Lesson Plan Course Title: Advertising and Sales Promotion Session Title: The Importance of Marketing Unit 2, Lesson 1 Performance Objective: Upon completion of this lesson, the students will be able to explain the marketing concept and recognize how the marketing functions relate to advertising. Approximate Time: When taught as written, this lesson should take three days to complete. Specific Objectives: • Student will know the importance of marketing • Student will be able to explain the marketing concept • Student will recognize the marketing functions and how they relate to advertising. Terms: • Advertising – A paid for announcement to promote goods and services. • Goods – Tangible items that have monetary value and satisfy needs and wants. • Services – Intangible items that have monetary value and satisfy needs and wants. • Need – Something you cannot live without. • Want – Something you would like to have but can live without. • Consumer – Someone who uses products. • Marketing –The process of planning, pricing, promoting, selling, and distributing ideas, goods, or services to create exchanges that satisfy customers. • Marketing Concept – The idea that a business should strive to satisfy customer’s needs and wants while generating a profit for the company. • Functions of Marketing – Distribution, Financing, Marketing Information Management, Pricing, Product-Service Management, Promotion, and Selling. • Utility – Utilities are the attributes of a product or service that make it capable of satisfying the consumer’s wants and needs. Copyright © Texas Education Agency, 2012. All Rights Reserved 1 Preparation TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. • • • 130.342 C(2)-The student knows the importance of marketing, as well as the functions of marketing 130.342 C(2)(A)-Explain the marketing concept 130.342 C(2)(B)-Recognize marketing functions and how they relate to advertising Interdisciplinary Correlations: English: 110.33(b)(1)(A) – Reading/Vocabulary Development …determine the meaning of grade-level technical academic English words in multiple content areas (e.g., science, mathematics, social studies, the arts) derived from Latin, Greek or other linguistic roots and affixes. 110.33(b)(1)(B) – Reading/Vocabulary Development … analyze textual context (within a sentence and in larger sections of text) to draw conclusions about the nuance in word meanings. 110.33(b)(1)(C) – Reading/Vocabulary Development …infer word meaning through the identification and analysis of analogies and other word relationships. 110.33(b)(9)(C) – Reading/Comprehension of Informational Text/Expository Text …make and defend subtle inferences and complex conclusions about the ideas in text and their organizational patterns. 110.33(b)(11)(B) – Reading/Comprehension of Informational Text/Procedural Text …translate (from text to graphic or from graphic to text) complex, factual, quantitative, or technical information presented in maps, charts, illustrations, graphs, timelines, tables, and diagrams. 110.33(b)(12)(A) – Reading/Media Literacy …evaluate how messages presented in media reflect social and cultural views in ways different from traditional texts. 110.33(b)(12)(B) – Reading/Media Literacy …evaluate the interactions of different techniques (e.g., layout, pictures, typeface in print media, images, text, sound in electronic journalism) used in multi-layered media. 110.33(b)(12)(C) – Reading/Media Literacy …evaluate the objectivity of coverage of the same event in various types of media. 110.33(b)(12)(D) – Reading/Media Literacy …evaluate changes in formality and tone across various media for different audiences and Copyright © Texas Education Agency, 2012. All Rights Reserved 2 purposes. Occupational Correlation (O’Net-www.onetonine.org/): Job Title: Marketing Manager O’Net number: 11-2021.00 Job Description: Plan, direct, or coordinate marketing policies and programs, such as determining the demand for products and services offered by a firm and its competitors, and identify potential customers. Develop pricing strategies with the goal of maximizing the firm’s profits or share of the market while ensuring the firm’s customers are satisfied. Oversee product development or monitor trends that indicate the need for new products or services. Tasks: • Formulate, direct, and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers. • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors. • Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities. Soft Skills: • Desktop Computers • Notebook Computers • Personal Computers Teacher Preparation: Teacher will review the terms in the outline, slides, and handouts to become familiar with lesson. Teacher should locate and evaluate various resources and websites before the lesson. Teacher will have assignments and website information ready to distribute to students. Accommodations for Learning Differences: It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website. References: Textbooks: Advertising and Integrated Brand Promotion-O’Guinn, Allen, Semenik Copyright © Texas Education Agency, 2012. All Rights Reserved 3 Advertising-Business 2000 Townsley South-Western Marketing Essentials, Glencoe-McGraw-Hill – Chapter 1 Online: adage.com Dictionary.com Wikipedia.com Onetonline.org/ Instructional Aids: Projector/multi-media presentation Textbooks Websites Materials Needed: Printer paper Assignment handouts Equipment Needed: Computers for teacher/students with multi-media presentation and Internet access. Learner Preparation: Tell students the objective for this lesson will be to know the importance of marketing, understand the marketing concept, learn the seven functions of marketing, as well as relate them to advertising. Introduction Introduction (LSI Quadrant I – Why are we doing this lesson?): Ask: Why is marketing so relevant to today’s business world? Have students give examples of the different ways companies use to market products. (Some examples are: product samples, radio, TV, billboards, flyers, brochures. etc.) Say: Marketing products is more important than ever because companies are even more competitive today than ever before. There are more and more products being launched and sold. Companies must fight for a portion of this market share to be successful. Ask: Students to give examples of products companies are very competitive over, such as food or consumer products. Ask: What is the difference between advertising and marketing? Have students give answers. Say: Advertising is part of the marketing process and is a PAID for announcement to promote goods and services. Marketing is process which involves a series of steps to create exchanges that satisfy customers. Explain: There are the Seven Functions of Marketing – Marketing Information Management, Financing, Pricing, Promotion, Product/Service Management, Distribution, and Selling. Ask: Which function is the most important? Discuss. Explain: Each function holds equal value. The seven functions are a wheel and each function Copyright © Texas Education Agency, 2012. All Rights Reserved 4 depends on the other to be ultimately successful. Outline Outline (LSI Quadrant II – What are we doing in this lesson?): Instructors can use the multi-media presentation, slides, handouts, and note pages in conjunction with the following outline. MI Outline I. Terms a. Advertising b. Goods c. Services d. Need e. Want f. Consumer g. Marketing h. Marketing Concepts i. Functions of Marketing j. Utility Notes to Instructor Use multi-media presentation as visual aid. After introduction, have students write/type vocabulary terms and meanings. II. Overview: The Seven Functions of Marketing a. Marketing Information Management b. Financing c. Pricing d. Promotion e. Product/Service Management f. Distribution g. Selling Use multi-media presentation as visual aid. III. Marketing Information Management • This is the gathering, analyzing, storing, and collecting of information. This information is used to find out who the customer is, their habits, attitudes, and trends in the market place. Use multi-media presentation as visual aid. IV. Financing • This is the gathering, analyzing, storing, and collecting of information. This information is used to find out who the customer is, their habits, attitudes, and trends in the market place. Use multi-media presentation as visual aid. Ask students if one function is more important than another? Ask students to think of how companies gather this information. Have students give examples of financing necessary to run a business. Then have Copyright © Texas Education Agency, 2012. All Rights Reserved 5 them think of ways to pay for products and services. V. Pricing • Pricing decisions dictate how much to charge for goods and services in order to make a profit. Marketers must determine how much customers are willing to pay for these products. VI. Promotion • Promotion is the effort to inform, persuade or remind potential customers about a business’s products or services. • It is also used to improve a company’s brand image. VII. Product/Service Management • Product service management is obtaining, developing, maintaining, or improving existing products. Market research guides product service management toward what the customer wants and needs. VIII. Distribution • Distribution is the process of deciding how to get goods to the customer. • This also involves systems that tract products so that they can be located at any time. Use multi-media presentation as visual aid. Ask the class what happens when products are priced too low? What happens when products are priced too high? How do marketers determine how much to charge for a product? Use multi-media presentation as visual aid. Explain to class how important “brand image” is to a company. Have them give examples of different brands. Use multi-media presentation as visual aid. Have students give examples of products that companies have made improvements on. What drove the change? How do companies determine the customers’ wants and needs? Use multi-media presentation as visual aid. Ask students to think of different ways to distribute products. What about products like flowers or products Copyright © Texas Education Agency, 2012. All Rights Reserved 6 IX. Selling • Selling provides customers with the good and services they want. This includes: • Manufacturers • Wholesalers • Retailers X. The Marketing Concept • The idea that a business should satisfy customers’ needs. • All seven functions of marketing need to support this idea. • All employees are an extension of this concept and must provide the best possible service. XI. Independent Practice • Think about your favorite restaurant. • Write down the reason it is your favorite. • How have they tried to keep you as a customer? • Who is the restaurant trying to target? • Now write down one type of job at the restaurant and give a brief summary as to how they contribute to the success of the marketing concept. Verbal Linguistic Logical Mathematical Visual Spatial Musical Rhythmic Bodily Kinesthetic Intrapersonal that must be kept frozen? How are these shipped? Discuss answers with class. Use multi-media presentation as visual aid. Discuss with students the different ways they have been approached by salespeople. Explain the differences between manufacturers, wholesalers, and retailers. Which of the three depicts image? Use multi-media presentation as visual aid. Explain to the class how each employee plays a part within his or her function to help stress the marketing concept to be successful. Use multi-media presentation as visual aid. Give students approx. 15 minutes to do this and discuss answers in class. Interpersonal Naturalist Copyright © Texas Education Agency, 2012. All Rights Reserved 7 Existentialist Application Guided Practice (LSI Quadrant III): Students are to work in groups of four or five. Choose a product or service. Research and explain each of the seven functions of marketing for that product and create a multi-media presentation. In addition, choose two functions out of the seven and give examples of how they relate to advertising. Students will give a short presentation to class. Rubric will be used to evaluate presentation. Independent Practice (LSI Quadrant III): Marketing Functions Project Student will produce a presentation with that gives an overview of the restaurant company and should include the following: 1. Student will research a major restaurant company to determine the ways that the company uses marketing functions. 2. Student will decide how the company has tried to keep them as a customer through the use of sales, promotions, etc. 3. Student will determine the target market for the company. 4. Student will research job types within the restaurant and give a brief summary as to how they contribute to the success of the marketing concept. Students will present their presentations to the class and be evaluated by the assigned rubric. Summary Review (LSI Quadrants I- IV) Ask students. 1. Why is the marketing of products more important than ever? 2. What are the functions of marketing? 3. What is the marketing concept? Evaluation Informal Assessment (LSI Quadrant III): Instructor will be observant with students during project. Instructor will move about the classroom setting, providing feedback and making sure that students are clear with directions and staying on task. Formal Assessment (LSI Quadrant III, IV): Students will be evaluated on their “Marketing Functions Project” by using the Assigned Rubric. Copyright © Texas Education Agency, 2012. All Rights Reserved 8 Extension Extension/Enrichment (LSI Quadrant IV): Integrate math skills: Have students find five items with five different retail prices. List retail price and then list with a 20% discount. Copyright © Texas Education Agency, 2012. All Rights Reserved 9 Advertising and Sales Promotion Unit 2, Lesson 1, Marketing Functions Project Independent Practice (LSI Quadrant III) Marketing Functions Project Student will produce a presentation with that gives an overview of the restaurant company and should include the following: 1. Student will research a major restaurant company to determine the ways that the company uses marketing functions. 2. Student will decide how the company has tried to keep them as a customer through the use of sales, promotions, etc. 3. Student will determine the target market for the company. 4. Student will research job types within the restaurant and give a brief summary as to how they contribute to the success of the marketing concept. Students will present their presentations to the class and be evaluated by the assigned rubric. Copyright © Texas Education Agency, 2012. All Rights Reserved 10 Advertising and Sales Promotion Unit 2, Lesson 1, Marketing Functions Project Independent Practice (LSI Quadrant III) Rubric Student Name: ________________ ________________ ________________ CATEGORY Comprehension Preparedness Enthusiasm Speaks Clearly Posture and Eye Contact 20 15 10 5 or less Student is able to accurately answer almost all questions posed by classmates about the topic. Student is completely prepared and has obviously rehearsed. Facial expressions and body language generate a strong interest and enthusiasm about the topic in others. Speaks clearly and distinctly all (100-95%) the time, and mispronounces no words. Stands up straight, looks relaxed and confident. Establishes eye contact with everyone in the room during the presentation. Student is able to accurately answer most questions posed by classmates about the topic. Student seems mostly prepared but might have needed a couple more rehearsals. Facial expressions and body language sometimes generate a strong interest and enthusiasm about the topic in others. Student is able to accurately answer a few questions posed by classmates about the topic. The student is somewhat prepared, but it is clear that rehearsal was lacking. Facial expressions and body language are used to try to generate enthusiasm, but seem somewhat faked. Student is unable to accurately answer questions posed by classmates about the topic. Student does not seem at all prepared to present. Speaks clearly and distinctly all (10095%) the time but mispronounces one word. Speaks clearly and distinctly most (9485%) of the time. Mispronounces no more than one word. Sometimes stands up straight and establishes eye contact. Often mumbles or cannot be understood OR mispronounces more than one word. Slouches and/or does not look at people during the presentation Stands up straight and establishes eye contact with everyone in the room during the presentation. Very little use of facial expressions or body language. Did not generate much interest in topic being presented. Copyright © Texas Education Agency, 2012. All Rights Reserved 11