Teamwork and Leadership Skill Development (Advanced) - Part 2 Manufacturing Engineering Lesson Plan Performance Objective Upon completion of this lesson, each student will identify advanced teamwork and leadership traits, and they will demonstrate how to apply the advanced skills required to be successful in a workplace team environment by completing the quiz and three project activities. Specific Objectives Demonstrate critical thinking skills by assuming the role of a business owner (Emilia) and solving problems in a scenario format. Demonstrate critical thinking skills by solving problems in a scenario format. Work in a group setting and develop solutions to problems in a parks and recreation department for a local city. Create three evaluation criteria checklists to use in the selection of a cell phone that meets the needs of three unique groups of customers. Terms Empathy - the ability to understand and relate to the actions and feelings of another person. Assumption - a belief held to be true by an individual without proof. Insight - the ability of an individual to gain a deeper understanding of an observation or experience. Logic - a system of reasoning that strives to understand the connection between facts. Prejudice - an opinion formed (usually negative) about an issue or person, beforehand, without adequate reasoning or an understanding of the facts. Outcomes - an end result reached through a process of logical thinking. Evaluation - the intentional process of collecting and analyzing information to determine the value or effectiveness of a process or system. Stakeholder - an individual who has a shared interest in the success of a group or enterprise. Accuracy - the quality or state of being correct, precise, or free from error. Objectivity - the ability to make an observation while remaining fair and impartial. Bias - a belief or opinion that prevents an individual from being impartial. Purpose - the goal to which one strives to attain. Problem - a question proposed for a solution or consideration. Cause - anything producing an effect or result Solution - an idea proposed to resolve a problem. Time This lesson should take approximately 405 minutes (introduction, 45 minutes; presentation, 180 minutes; and quiz and projects, 180 minutes). TEKS Correlations Preparation Copyright © Texas Education Agency, 2015. All rights reserved. This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. Manufacturing Engineering 130.329 (c) o (1) The student describes the importance of teamwork, leadership, integrity, honesty, work habits, and organizational skills. The student is expected to: (A) describe how teams function; (B) use teamwork to solve problems; (C) distinguish team roles such as team leaders and team members; (D) identify characteristics of good leaders; (E) identify employers' work expectations; and (G) use time-management techniques to develop work schedules. Interdisciplinary Correlations English Language Arts and Reading, English I 110.31 (b) o (1) Reading/Vocabulary Development. Students understand new vocabulary and use it when reading and writing. Students are expected to: (E) use a dictionary, a glossary, or a thesaurus (printed or electronic) to determine or confirm the meanings of words and phrases, including their connotations and denotations, and their etymology. Public Speaking I, II, III 110.57 (b) o (4) Organization. The student organizes speeches. The student is expected to: (A) apply knowledge of speech form to organize and design speeches; (B) organize speeches effectively for specific topics, purposes, audiences, and occasions; (C) choose logical patterns of organization for bodies of speech; and (D) prepare outlines reflecting logical organization. Occupational Correlation (O*Net) – www.onetonline.org/ Job Title: First-Line Supervisors of Production and Operating Workers O*Net Number: 51-1011.00 Reported Job: Assembly Supervisor, Department Manager, Manufacturing Supervisor, Molding Supervisor, Plant Manager, Production Manager, Production Supervisor, Shift Supervisor, Supervisor, Team Leader Tasks Enforce safety and sanitation regulations. Copyright © Texas Education Agency, 2015. All rights reserved. Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators. Confer with other supervisors to coordinate operations and activities within or between departments. Plan and establish work schedules, assignments, and production sequences to meet production goals. Inspect materials, products, or equipment to detect defects or malfunctions. Soft Skills Active Listening Speaking Coordination Critical Thinking Management of Personnel Resources Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Review and become familiar with the terminology, website links, and the slide presentation. Have materials, slide presentation, and websites ready prior to the start of the lesson. References Webster’s new compact office dictionary (2003). New York, NY: Houghton Mifflin Harcourt Publishing Co. Instructional Aids Teamwork and Leadership Skill Development (Advanced) – Part 2 slide presentation and notes Warm-up Activity (Slide 3) Teamwork and Leadership Skill Development (Advanced) – Part 2 Terms and Definitions handout for each student Teamwork and Leadership Skill Development (Advanced) – Part 2 Terms and Definitions Answer Key Teamwork and Leadership Skill Development (Advanced) – Part 2 Essay Quiz handout for each student Teamwork and Leadership Skill Development (Advanced) – Part 2 Essay Quiz Answer Key Critical Thinking Activity Project handout for each student Problem Solving Activity Project handout for each student Evaluation Activity Project handout for each student Introduction The primary purpose of this lesson is to give students an understanding of how to develop advanced leadership skills to help them be successful in the workplace in a team and upper-level management environment. Copyright © Texas Education Agency, 2015. All rights reserved. Say o Your ability to lead and motivate highly intelligent and skilled people will depend on how well you master advanced leadership skills. Ask o What leadership traits impress you the most about the two best leaders you know? Say o Today we will discuss advanced team leadership skills and you will participate in several team projects that will give you a chance to put these skills in to practice. Show o Photos and videos from the Internet of successful leaders and the impact they have had on their teams and organizations. Outline OUTLINE MI I. II. III. V. Understanding Advanced Team Leadership Skills A. Critical Thinking B. Evaluation Process C. Problem Solving Skills Applying Advanced Team Leadership Skills A. Critical Thinking Project B. Problem Solving Project C. Process Evaluation Project Class Activities A. Critical Thinking Activity Project Resolving Problems as a Leader in a Scenario Project B. Problem Solving Activity Project Creating Solutions for Problems in a City Recreational Department C. Evaluation Activity Project Creating Evaluation Criteria Leadership Quiz NOTES TO TEACHER Begin the Advanced Teamwork and Leadership Skill Development slide presentation. Have students work on the Bell Work Activity. (Slide 2) Warm-up Activity: Teamwork and Leadership Skill Development (Advanced) - Part 2 Terms and Definitions handout Students (in pairs) will teach each other the terms and definitions. They may do computer-based research to look up the meaning. (Slide 3) Students will complete the class activity projects as assigned. Administer quiz and grade using answer key. Copyright © Texas Education Agency, 2015. All rights reserved. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Application Guided Practice The teacher will present the slide presentation and lead the class in discussion. The teacher will determine how the project activities are broken up so that they are all completed within the time frame of the lesson. The teacher will lead class discussions before and after each project as needed. Independent Practice Students will complete the following assignments working individually. o Critical Thinking Activity Project o Evaluation Activity Project o Advanced Teamwork and Leadership Skill Development Essay Quiz Students will complete the following assignments working in a group. o Advanced Teamwork and Leadership Skill Development Terms and Definitions o Problem Solving Activity Project Summary Review Effective team leaders must develop critical thinking skills and have the ability to contribute to solutions to problems. Anyone aspiring to excel as a team leader should put forth the effort to develop these advanced skills. Evaluation Informal Assessment The teacher will monitor students during activities to check for understanding. Formal Assessment Daily grades on assignments Project grades Test grades over lesson quiz Copyright © Texas Education Agency, 2015. All rights reserved. Extension Research on the Internet, create a slide presentation, and present to the class how company leaders resolved challenges in the creation of highly successful startup companies. Copyright © Texas Education Agency, 2015. All rights reserved. Name_____________________________________Date_______________________Class____________ Teamwork and Leadership Skill Development (Advanced) – Part 2 Terms and Definitions Directions Use the Internet to research the definitions to the Advanced Leadership terms below. 1. Empathy 2. Assumption 3. Insight 4. Logic 5. Prejudice 6. Outcomes 7. Evaluation 8. Stakeholder 9. Accuracy 10. Objectivity 11. Bias 12. Purpose 13. Problem 14. Cause 15. Solution Copyright © Texas Education Agency, 2015. All rights reserved. Teamwork and Leadership Skill Development (Advanced) – Part 2 Terms and Definitions Answer Key 1. Empathy - the ability to understand and relate to the actions and feelings of another person. 2. Assumption - a belief held to be true by an individual without proof. 3. Insight - the ability of an individual to gain a deeper understanding of an observation or experience. 4. Logic - a system of reasoning that strives to understand the connection between facts. 5. Prejudice - an opinion formed (usually negative) about an issue or person, beforehand, without adequate reasoning or an understanding of the facts. 6. Outcomes - an end result reached through a process of logical thinking. 7. Evaluation - the intentional process of collecting and analyzing information to determine the value or effectiveness of a process or system. 8. Stakeholder - an individual who has a shared interest in the success of a group or enterprise. 9. Accuracy - the quality or state of being correct, precise, or free from error. 10. Objectivity - the ability to make an observation while remaining fair and impartial. 11. Bias - a belief or opinion that prevents an individual from being impartial. 12. Purpose - the goal to which one strives to attain. 13. Problem - a question proposed for a solution or consideration. 14. Cause - anything producing an effect or result 15. Solution - an idea proposed to resolve a problem. Copyright © Texas Education Agency, 2015. All rights reserved. Name_____________________________________Date_______________________Class____________ Teamwork and Leadership Skill Development (Advanced) – Part 2 Essay Quiz Directions Reflect on key discussion points from the lesson and answer the following essay questions. Each answer must have at least five complete sentences. 1. How can feelings of bias and prejudice impact a leader’s ability to motivate others? 2. Is objectivity a positive or negative trait? Explain your answer. 3. In what way does empathy help us to better relate to others? 4. Describe an example of a faulty assumption? 5. Complete the sentence: “Every problem starts with a __________.” Then, discuss the first (Step 1) and last steps (Step 6) of the problem-solving process. Copyright © Texas Education Agency, 2015. All rights reserved. Advanced Teamwork and Leadership Skill Development (Advanced) – Part 2 Essay Quiz Answer Key 1. How can feelings of bias and prejudice impact a leader’s ability to motivate others? Answer (should contain some of these key points) Prejudice is an opinion formed (usually negative) about an issue or person, beforehand, without an understanding of the facts. Bias is a belief that prevents an individual from being impartial. Both of these traits can impact a leader’s ability to be fair, open-minded, and trustworthy. Employees may find it difficult to put forth their best effort for this type of leader. 2. Is objectivity a positive or negative trait? Explain your answer. Answer (should contain some of these key points) Objectivity is the ability to make an observation while remaining fair and impartial. This is a very positive trait. This trait gives a leader the ability to look at all sides of an issue and make fair decisions. 3. In what way does empathy help us to better relate to others? Answer (should contain some of these key points) Empathy is the ability to understand and relate to the actions and feelings of another person. If a leader can develop empathy, they will be better able to understand the actions and feelings of others. This may give them the opportunity to build better relationships and build trust. 4. Describe an example of a faulty assumption? Answer (should contain some of these key points) An assumption is a belief held to be true by an individual without proof. Some assumptions can be valid, for instance, if we observe an employee who has a high skill level, strong work ethic, and highly professional demeanor, we might assume that they also have an impressive educational background. This might be true, but until we see their credentials, we cannot be certain. If we observe an employee with the opposite traits, we might assume that they are poorly educated. But we could be wrong. Both assumptions could be faulty. We cannot be sure until we verify the facts. Leaders should use caution when making key decisions with unverified or possibly faulty assumptions. 5. Complete the sentence: “Every problem starts with a __________.” Then, discuss the first (Step 1) and last steps (Step 6) of the problem-solving process. Answer (should contain some of these key points) “Cause” Step 1: Define the problem. Copyright © Texas Education Agency, 2015. All rights reserved. Step 6: Evaluate and make adjustments as required. Defining the problem, creating, selecting, and implementing solutions helps us resolve the problem; evaluating and adjusting the solution helps us maintain a long-term solution to the problem. Copyright © Texas Education Agency, 2015. All rights reserved. Name_____________________________________Date_______________________Class____________ Critical Thinking Activity Project Directions Read the following scenario and decide how the key character should best resolve the issue. You will have 30 minutes to come up with solutions and write a half-page summary of your findings. We will discuss your results in class. Scenario Emilia owns a cleaning business. She has 25 employees in a medium-sized city of 230,000 people in the Midwest. Her company has several long-term contracts around the city and the potential for several more within the next year. Recently her foreman, Isaac, gave his two-week notice and plans to resign to go to school. Emilia has to replace him; however, the current workload is very high and she must have someone with experience in the company. She has two very experienced employees (Lucas and Dana), who have expressed interest in the past of moving up in the company; each would make an excellent foreman. The industry is very competitive and it is very difficult to find quality employees. Emilia is concerned that if she selects either Lucas or Dana as foreman, she might lose the other one out of frustration. She must make the decision within the next few days. If you were Emilia, what would you do? Summary (half-page) Copyright © Texas Education Agency, 2015. All rights reserved. Name_____________________________________Date_______________________Class____________ Problem Solving Activity Project Directions Students will participate in a class discussion to gain a clear understanding of the problem-solving process. You will work in groups of five to six students per group. After reading the scenario below, you will have five minutes to organize in your groups before you begin to work on the problem. In your group, discuss the issues and develop a game-plan to find solutions. Then you will have 30 minutes to come up with solutions and write a half-page summary of your findings. We will discuss your results in class. Scenario Your group serves as volunteer members of the board of directors for the Parks and Recreation Department of your city. Recently, several problems in the two city parks have been brought to light through complaints from local citizens and require a special, private meeting of the board to recommend solutions for the mayor. The group has had the opportunity to visit the two city parks and have verified that the complaints are true. The complaints primarily involve maintenance issues: lights are broken on basketball courts and on walking trails; trash cans at the softball parks are overflowing on a regular basis; citizens are ignoring the leash laws while walking their pets; and sections of playground equipment are in disrepair. Summary (half-page) Copyright © Texas Education Agency, 2015. All rights reserved. Name_____________________________________Date_______________________Class____________ Evaluation Activity Project Directions Each student will develop three evaluation criteria checklists that will be used to select a cell phone that meets the needs of three unique groups of customers. Students may use the Internet, newspapers, magazines, or cell phone advertisements. The checklists may have up to 15 items; they may be written on paper or typed and saved on a computer or digital media. Students will be allowed 45 minutes to complete the assignment (30 minutes for the activity and 15 minutes for discussion). The checklists will be used by a local business to target specific groups for a marketing campaign. The three groups of customers targeted are: 1. A 13 year-old only child of a single parent 2. A 30 year-old business owner 3. A senior citizen who lives alone There are many cell phones on the market today; however, not everyone needs or should have the exact same phone. Some customers may need specific features that will best fit their lifestyle requirements. A few examples of checklist items are listed below: o Parental controls o Talk to text o Screen dimensions o Bluetooth connectivity capability o Built-in Wi-Fi hotspot o Upgradable memory cards o Camera and video recording o Find my phone feature (if lost or stolen) Notes Copyright © Texas Education Agency, 2015. All rights reserved.