Project Management Business Management Business Management and Administration Lesson Plan Performance Objective Students will understand the necessity for effective project management. Specific Objectives Understand the phases of project management. Develop a project plan. Apply project‐management tools Terms Project – A business activity that has a beginning and end date, is temporary, and has a specific goal in mind. Stakeholders – Anyone who will be affected by the completion of a project including the project team, customers, and community members. PERT diagram – Program Evaluation Review Technique; a diagram showing progression of tasks in a project. GANTT chart – A diagram developed by Henry Gantt, showing tasks in a project. Time When taught as written, this lesson should take approximately five to six days to teach. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.121 (c) Knowledge and Skills (8) The student demonstrates project‐management skills to improve workflow and minimize costs. The student is expected to: (A) identify resources needed for a project; (B) develop a project plan; and (C) apply project‐management tools to monitor progress. Interdisciplinary Correlations English‐English I Copyright © Texas Education Agency, 2014. All rights reserved. 1 110.31(b)(1) Reading/Vocabulary Development. Students understand new vocabulary and use it when reading and writing. 110.3(b)(11) Reading/Comprehension of informational text/procedural texts. Students understand how to glean and use information in procedural texts and documents. Math‐Algebra I 111.32(b)(1)(C) Interpret and make decisions, predictions, and critical judgments from functional relationships. Social Studies‐World Geography 113.34(c)(20)(A) Describe the impact of new technologies, new markets, and revised perceptions of resources. Occupational Correlation (O*Net – www.onetonline.org/) Job Title: Information Technology Project Manager O*Net Number: 15‐1199.09 Reported Job Titles: Project Manager/Team Coach, Senior Lead Project Manager, Senior Project Leader/Team Lead Tasks Manage project execution to ensure adherence to budget, schedule, and scope. Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing. Monitor or track project milestones and deliverables. Soft Skills: Monitoring, Time Management, Systems Analysis Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website. Preparation Review and familiarize yourself with the terminology and website links. Have materials and websites ready prior to the start of the lesson. References http://www.vita.virginia.gov/oversight/projects/default.aspx?id=567 http://www.usability.gov/what‐and‐why/project‐management.html http://www2.cit.cornell.edu/computer/robohelp/cpmm/Project_Roles_and_Responsibilities.htm https://engineering.purdue.edu/EPICSHS/Teachers/Teaching Students Project Management.pptx (no underscore between Teaching Students Project Management, only spaces) http://www.umsl.edu/~sauterv/analysis/488_f02_papers/ProjMgmt.html Business Principles and Management, South‐Western Publishing, 2001 Business Management, South‐Western Publishing, 2013 Copyright © Texas Education Agency, 2014. All rights reserved. 2 Instructional Aids Textbook Lesson Presentation Instructor Computer/Projection Unit Websites Introduction The main purposes of this lesson are to help students understand the following concepts: the steps involved in managing a project; the importance of evaluating a project to see if changes should be made; and the roles of a project manager. Ask students if they have worked on a project in class. Ask students if they have gone through steps to complete a project. Copyright © Texas Education Agency, 2014. All rights reserved. 3 Outline I. Examples of Business Projects A. Research projects B. Strategic planning C. Employee training 1. New employees 2. Creating employee manuals 3. Change in procedures D. Event planning E. Introduction of a new product Ask students what is involved in preparing college applications, such as the Texas Common Application. Have a student volunteer list all of the responses. Ask students what would happen if they left off one of the tasks. II. Characteristics of a Project A. Has a beginning and end date B. Is temporary, not ongoing C. Has a specific goal in mind III. The Role of the Project Manager A. Guides the development of the project plan B. Monitors the progress of the project C. Responsible for the communication plan and communicates with stakeholders D. Responsible for the risk management plan IV. Ask students what they would need to do to complete another application. Is it as detailed as the first one? Explain that this is the difference between something that is and is not a project. The first time it is done, it is a project. A repeat of the same type of thing is not considered a project because the details have already been implemented. Ask students if they can think of any consequences that can result from leaving out a project detail when determining the scope of the project. Project Phase Flowchart A. Initial B. Planning C. Execution D. Closing Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Copyright © Texas Education Agency, 2014. All rights reserved. 4 Visual/Spatial V. Phase One – The Initial Phase A. Define the project B. Determine end results or the goals to be accomplished by the end of the project, also called the project scope 1. Should be specific 2. Should be measurable C. Assemble a project team VI. Phase Two – The Planning Phase A. Obtaining resources as needed B. Develop a budget C. Establish a timeline or schedule with major interval dates to keep the project on schedule D. Develop communication plan E. Develop a risk management plan to cover any contingencies VII. Phase Three – The Execution Phase A. Identify all tasks required to complete the project B. Accomplishing the specific tasks of the project C. Keeping in mind the interval dates for completion of major parts of the project D. Making changes to the plan as needed E. Task tracking methods 1. PERT – Program Evaluation Review Technique, a critical path diagram developed by the Navy in the 1950’s 2. GANTT – a type of task‐ Ask students to volunteer an example of a project that they were involved with or they that are familiar with at school. Often times school projects involve event planning. Ask if the event was merely thrown together or if there would seem to be a process. Ask for volunteers to answer what “phase one” activities might be for a fundraiser for storm victims in a nearby community (for example, raising a certain amount of money by the end of the event). Record the responses. Then have students volunteer phase two ideas. Be sure to have students record the information to post in the room somewhere. Have students do the same for phase three. As tasks are listed on the board, usually students will discover a task that has been left out. Explain that this is one reason projects are usually completed in teams. A fresh set of eyes can often come up with details that may have been missed. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Copyright © Texas Education Agency, 2014. All rights reserved. 5 Visual/Spatial scheduling bar graph developed by Henry Gantt in 1910 VIII. PERT Diagram Example A. The numbers indicate the order of the tasks to be completed B. The arrows show the relationship between the tasks, and the task duration is below the arrows IX. GANTT Chart Example A. List the tasks required to complete the project, their start dates, and how long it will take to complete the tasks B. Look for online tutorials on how to prepare a GANTT chart in a spreadsheet software application X. Phase Four – The Closing Phase A. Completion of the project B. Evaluation of project successes and weaknesses C. Questions to ask 1. On time? 2. On budget? 3. Results met? Explain to the students how important it is to estimate the time it will take per task as this will be included in a GANTT chart or PERT diagram. On a projector or document camera, show students examples of finished products of PERT diagrams and GANTT charts so they get an idea of the process. After they have listed all the tasks involved, demonstrate how to create a PERT or GANTT chart. You may also use an online video to show the students. Once the chart or diagram is completed, students can visually see the estimated completion time for each task. If this project were actually being completed, changes may need to be made to adjust for any time delays. Also, stress to students that either a PERT diagram or a GANTT chart should be done, but there is no need for both. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Copyright © Texas Education Agency, 2014. All rights reserved. 6 Visual/Spatial D. Evaluation methods 1. Discussion 2. Online survey 3. Paper survey 4. Phone calls 5. Data reflecting the level of customer or client satisfaction (if project is external) XI. Communication Plan A. Who will receive project plan updates? B. What information will they receive? C. When will they receive updates? D. Location of team members 1. If local, face‐to‐face, or digital 2. If distant, consider online application sharing and online scheduling to coordinate activities XII. Communication Plan Specifics A. Who (stakeholders)? 1. Project team members 2. Customers or clients 3. Community members B. When (frequency)? 1. Weekly 2. Periodically as needed C. How (medium)? 1. Meetings 2. Monthly newsletter 3. Website updates When a project is completed, it is important for follow‐up discussions to take place to gauge the level of success. Ask students how a cell phone company, for example, knows if its new model is successful. Does the company send a follow‐up email with a survey? Are there possibly internal memos or emails that circulate regarding their new product’s successes or failures? During the project, all parties involved will need to be informed as to the status of the project. In groups, have students discuss who needs information, how often they need it, and what kind of information is needed. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Copyright © Texas Education Agency, 2014. All rights reserved. 7 Visual/Spatial XIII. Status Report A. Can be included as part of a communication plan B. Verifying progress compared to schedule 1. On‐track in what areas 2. Behind in what areas 3. Ahead in what areas C. Unexpected delays or other issues XIV. Project Risk A. Identify potential risks B. Develop a risk checklist C. Estimate likelihood of risk (risk assessment) D. Determine impact in each area, (for example, time, budget, end results) E. Develop a risk management plan 1. Allow for delays when scheduling 2. Keep amounts on hand for unanticipated budget overage 3. Enforce conditions of contracts to lessen risk XV. Project Management Tools A. Brainstorming tools B. PERT chart tools C. GANTT chart tools D. Scheduling system E. Computer As the project progresses, changes may need to be made. As an example (you may search for others on the Internet), discuss the following situation with students. If a new cell phone is coming out but there is a strike at one of their suppliers, or if parts are coming from a foreign country and they cannot leave the country for some reason, what is the company’s contingency plan? This also leads to the concept of risk. Have students choose a recent product and ask them to share what risks could be associated with the project of developing that product. Projects can actually be planned manually, but the tools at the left can aid in the project plan. Ask students if they would prefer to use digital tools or complete the project documents manually. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Copyright © Texas Education Agency, 2014. All rights reserved. 8 Visual/Spatial Application Guided Practice Have the students decide on a project idea as a class. It could be one that may have been done already or that one or more of the students were involved with, which may help clarify the steps that were involved in the project. Then place signs around the room with the names of the four phases of a project. Have students, in pairs, write down the activities that were involved with each phase and place them under the appropriate phase. When they are done, go through each phase and discuss what the students suggested, making adjustments as necessary. Independent Practice Have students conduct research on actual business projects to see how the phases apply to real‐world projects. They may take notes on the activities that are performed during each phase as they may need to refer to them later on when they plan projects. Summary Review Ask students the following questions on exit tickets: Question #1: What are three specific characteristics of a project? Answer #1: A project has a beginning and end date, is temporary, and has a specific result or goal in mind. Question #2: Answer #2: What are the four phases of a project? The four phases are the initial, planning, execution, and closing phases. Question #3: Answer #3: In which phase are the majority of the project tasks done? The execution phase is when most of the tasks are done. Question #4: Answer #4: What are two types of charts that track task progress? Two types of charts are PERT and GANTT charts. Question #5: Answer #5: What is the purpose of a communication plan? Communication plans inform all parties involved about the status of a project. Evaluation Informal Assessment Any and all of the following can be used as informal assessments. Exit tickets with vocabulary Pair‐share activities Class discussion and participation Copyright © Texas Education Agency, 2014. All rights reserved. 9 Formal Assessment The following can be considered a formal evaluation: Communication Plan Table Assignment #1 – Present students with a project scenario, such as the project examples at the beginning of the presentation (or any other project idea) and have students create a Communication Plan table for that project plan. The table should have column headings stating Stakeholders, Types of Information, How Often, and Type of Communication. Project Mind Map Assignment #3 – Individually, students will create a mind map for a project idea of their choice. They may use software that creates mind maps, create one in a word processing document that uses shapes (such as in a flowchart), or create one manually. In the center will be the project idea, and the project phases will stem from the center. Be sure to include the tasks that will be involved. PERT diagrams or GANTT charts do not need to be included in the mind map. The mind map is to serve as a project guideline. Planning a Field Trip Project Assignment #2 – Have students in groups plan a project such as a field trip or other school or community event. They will create a presentation, whether using presentation software or an online presentation website, that includes slides with each phase of the project and appropriate graphics and graphs as necessary. Enrichment Extension Have students interview an employee or employer of a business and ask them about projects they have conducted. Inquire about how the work was divided, how they scheduled the required tasks, and how they evaluated the project’s success when it was completed. Report your findings to the class. Copyright © Texas Education Agency, 2014. All rights reserved. 10 Project Management Communication Plan Table Assignment #1 Student Name: _____________________________ CATEGORY 20 14 7 1 Attractiveness & The table has Organization exceptionally attractive formatting and well‐organized information. The table has attractive formatting and well‐organized information. The table has well‐organized information. The table's formatting and organization of material are confusing to the reader. Writing ‐ Grammar There are no grammatical mistakes in the table. There are one to two grammatical mistakes in the table. There are three grammatical mistakes in the table. There are several grammatical mistakes in the table. Content ‐ Accuracy All facts in the table are accurate. 99‐90% of the 89‐80% of the Fewer than 80% facts in the table facts in the table of the facts in the are accurate. are accurate. table are accurate. Knowledge Gained Student can accurately explain all of the communication plan components in the table. Student can accurately explain most of the communication plan components in the table. Student can adequately explain some of the communication plan components in the table. Student has little, if any, knowledge of any of the communication plan components in the table. Writing ‐ Organization Each column contains appropriate information. Almost all columns contain appropriate information. Some columns contain appropriate information. Less than half of the columns contain appropriate information. Maximum Points Possible: 100 Student Points: ___________ Copyright © Texas Education Agency, 2014. All rights reserved. 11 Project Management Project Mind Map Assignment #2 Student Name: _____________________________ CATEGORY 20 14 7 1 Content All steps in the mind map are accurate. 99‐90% of the steps in the mind map are accurate. 89‐80% of the steps in the mind map are accurate. Fewer than 80% of the steps in the mind map are accurate. Spelling & Proofreading No spelling errors. No more than one spelling error. No more than three spelling errors. Several spelling errors. Attractiveness & The mind map Organization has exceptionally attractive formatting and well‐organized information. The mind map has attractive formatting and well‐organized information. The mind map has well‐ organized information. The mind map's formatting and organization of material are confusing to the reader. Knowledge Gained The student can accurately answer all questions related to facts in the mind map. The student can accurately answer most questions related to facts in the mind map. The student can accurately answer some questions related to facts in the mind map. The student can answer few questions related to facts in the mind map. Writing ‐ Grammar There are no grammatical mistakes in the mind map. There are one to two grammatical mistakes in the mind map. There are three grammatical mistakes in the mind map. There are several grammatical mistakes in the mind map. Maximum Points Possible: 100 Student Points: ___________ Copyright © Texas Education Agency, 2014. All rights reserved. 12 Project Management Planning a Field Trip Project Assignment #3 Student Name: _____________________________ CATEGORY 20 14 7 1 Use of Graphics All graphics are attractive (size and colors) and support the theme/content of the presentation. A few graphics are not attractive but all support the theme/content of the presentation. All graphics are attractive but a few do not seem to support the theme/content of the presentation. Several graphics are unattractive AND detract from the content of the presentation. Originality Presentation shows considerable originality and inventiveness. The content and ideas are presented in a unique and interesting way. Presentation shows some originality and inventiveness. The content and ideas are presented in an interesting way. Presentation shows an attempt at originality and inventiveness on one to two cards. Presentation is a rehash of other people's ideas and/or graphics show very little attempt at original thought. Cooperation Group delegates tasks and shares responsibility effectively all of the time. Group delegates tasks and shares responsibility effectively most of the time. Group delegates tasks and shares responsibility effectively some of the time. Group often is not effective in delegating tasks and/or sharing responsibility. Sequencing of Information Information is Most information Some organized in a is organized in a information is clear, logical way. clear, logical way. logically sequenced. There is no clear plan for the organization of information. Spelling and Grammar Presentation has no misspellings or grammatical errors. Presentation has more than two grammatical and/or spelling errors. Presentation has one to two misspellings, but no grammatical errors. Presentation has one to two grammatical errors but no misspellings. Maximum Points Possible: 100 Student Points: ___________ Copyright © Texas Education Agency, 2014. All rights reserved. 13