Career Exploration Module – DAY FOUR Lesson Title Behind the Scenes Cluster Pathways Human Resources Essential Question What careers are within the Human Resource cluster? TEKS Career Portals: 2C, 2D, 4F, 4G Prior Student Learning Students should have already been presented the Career Module Introduction Estimated time At least 45 minutes Objectives - Identify and explore career opportunities within the Human Resources pathway: Corporate Trainer, Recruiter, Benefits Specialists, HR Generalist - Research the academic requirements for careers in this cluster - Employ effective leadership, teamwork and conflict management Materials/Equipment/Handouts Needed - Computer with the internet - Handout: What Do They Do - Handout: What Will You Say Introduction/Engage - Provide examples of daily problems HR Managers may have to resolve relating to employees - Allow students to share stories they’ve heard from family or friends about workplace issues Activities - Review the Human Resources section of the presentation - Allow students time to visit the Bureau of Labor Statistics website to obtain job description information for “What Do They Do” - Student will partner up to complete the scenarios for the “What Will You Say” project Lesson Closure - Answer any follow-up questions that students may have - Discuss upcoming career module experiences and expectations Assessment - Verbal responses to questions - Accurate job description and appropriate response for scenarios Extension - Invite district Human Resource Personnel to class to speak with students about his/her job Accommodations for Learning Differences - Accommodations Manual - Guidelines and Procedures for Adapting Instructional Materials - Sample Curriculum Customizations for Learning Differences - Lesson Plan/Curriculum Modification Checklist - Instructor Format for Curriculum Customization for Learning Differences Copyright © Texas Education Agency, 2014. All rights reserved Day 4 of 10 Page 1 ACTIVITY 1: WHAT DO THEY DO? Directions: Visit the following website: http://www.bls.gov/ooh/management/humanresources-managers.htm#tab-1 Review the duties of a Human Resource Manager and fill in each of the sections about the job description below. What They Do Work Environment How to Become a Human Resources Manager Education that Required Important Qualities Pay Copyright © Texas Education Agency, 2014. All rights reserved Day 4 of 10 Page 2 ACTIVITY 2: WHAT WILL YOU SAY? Directions: Below are six scenarios that Human Resource Managers may face on a daily basis with employees. You will pair up with a partner and work through the various scenarios to come up with a solution. The purpose of the assignment is to experience being a Human Resource Manager who can address issues quickly and responsibly. You and your partner must decide “What will you say?” Scenario 1: You are a manager in a manufacturing factory in New York City. Your company adheres to the NYC Coalition for a Smoke-Free City initiative and has shared the “smoke-free” policy with all its employees. Some tobacco users who work in your factory were very unhappy with the new rule. From your office, you notice a cloud of smoke in section F in the factory. As you get closer you notice it is Mary Catherine. You need to speak with her immediately. What will you say? Scenario 2: You are department supervisor overseeing a group of 15 people. One of your employees comes to you and complains about Ryan’s unpleasant body odor and how difficult it is to work in the same area. What will you say to Ryan? Scenario 3: You work at a luxury department store as a department lead. Your supervisor has complained on numerous occasions about the appearance of some of your sales associates and cashiers— particularly Roxie. She has a new, large tattoo of a skull with blood dripping from its mouth. Your supervisor has asked that it be covered up and you agree. What will you say to Roxie? Scenario 4: John has been missing work a lot lately. He frequently calls in at the last minute, and it typically happens on Fridays and Saturdays. John has been in Alcoholics Anonymous (AA) in the past for alcohol abuse. What will you say to John? Scenario 5: You supervise a team of 7 people as a marketing manager. This year near Christmas, you notice that over the course of a week the supply closet is almost barren of tape and packing materials. You and your secretary, Pam, are the only people who have keys to the closet. What will you say to Pam? Scenario 6: You are the Vice President of Human Resources. You asked your benefits administrator, Latoya, to send new benefit information to your boss today. The next day, you are chewed out by your boss for not sending him the information. You look bad. You need to talk to Latoya, what will you say? Copyright © Texas Education Agency, 2014. All rights reserved Day 4 of 10 Page 3 SCENARIO ANSWERS Scenario 1: Scenario 2: Scenario 3: Scenario 4: Scenario 5: Scenario 6: Copyright © Texas Education Agency, 2014. All rights reserved Day 4 of 10 Page 4