News Release DC14-260 16 June 2014 BT PROVIDES REVISED FINANCIAL INFORMATION AND KPIs REFLECTING ORGANISATIONAL CHANGES BT Group has today published revised line of business financial information and key performance indicators (KPIs) to reflect organisational changes which came into effect on 1 April 2014. BT Conferencing has moved from BT Business into BT Global Services. This will help us simplify the way we provide integrated collaboration solutions to our global customers. BT Security has moved from our central group functions into BT Global Services. Security is of increasing importance to our customers, and we believe that this move will help us better compete in the market and take full advantage of global opportunities. The organisational changes do not impact the results of BT Consumer, BT Wholesale or Openreach. There is no impact on the total group results. The financial impact and restated financial information, prepared on a consistent basis, for the years ended 31 March 2014, 31 March 2013 and 31 March 2012 is shown below. The updated KPI document is available at www.bt.com/results Results for the first quarter to 30 June 2014 (which are expected to be announced on Thursday 31 July 2014) will be presented on this revised basis. Enquiries Press office: Ross Cook Tel: 020 7356 5369 Investor relations: Damien Maltarp Tel: 020 7356 4909 Notes to editors About BT BT is one of the world’s leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed/mobile products and services. BT consists principally of five lines of business: BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach. For the year ended 31 March 2014, BT Group’s reported revenue was £18,287m with reported profit before taxation of £2,312m. British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York. For more information, visit www.btplc.com. 1 1 Appendix – impact of restatements on 2013/14 £m As previously reported - 2013/14 Q1 Q2 Q3 Q4 FY BT Global Services Revenue 1,696 1,694 1,794 1,857 7,041 EBITDA 182 201 263 286 932 Free cash flow (280) 74 78 517 389 Q1 Adjustments Q2 Q3 Q4 56 28 18 49 21 17 53 27 33 Restated - 2013/14 Q2 Q3 Q4 FY Q1 FY 70 33 42 228 109 110 1,752 210 (262) 1,743 222 91 1,847 290 111 1,927 319 559 7,269 1,041 499 BT Business Revenue EBITDA Free cash flow 863 262 125 871 268 240 880 281 247 895 287 280 3,509 1,098 892 (78) (26) (16) (72) (21) (23) (72) (24) (29) (74) (25) (25) (296) (96) (93) 785 236 109 799 247 217 808 257 218 821 262 255 3,213 1,002 799 BT Consumer Revenue EBITDA Free cash flow 950 231 146 987 158 11 1,014 175 99 1,068 269 216 4,019 833 472 - - - - - 950 231 146 987 158 11 1,014 175 99 1,068 269 216 4,019 833 472 BT Wholesale Revenue EBITDA Free cash flow 638 157 (31) 624 159 154 589 146 30 571 152 219 2,422 614 372 - - - - - 638 157 (31) 624 159 154 589 146 30 571 152 219 2,422 614 372 Openreach Revenue EBITDA Free cash flow 1,245 605 269 1,271 642 311 1,274 660 452 1,271 694 460 5,061 2,601 1,492 - - - - - 1,245 605 269 1,271 642 311 1,274 660 452 1,271 694 460 5,061 2,601 1,492 Other Revenue EBITDA Free cash flow 28 3 (289) 14 6 (180) 26 12 (352) 63 17 (346) 131 38 (1,167) (10) (2) (2) 4 0 6 (12) (3) (4) (31) (8) (17) (49) (13) (17) 18 1 (291) 18 6 (174) 14 9 (356) 32 9 (363) 82 25 (1,184) Intra-group items Revenue (971) (970) (978) (977) (3,896) 32 19 31 35 117 (939) (951) (947) (942) (3,779) TOTAL Revenue EBITDA Free cash flow 4,449 1,440 (60) 4,491 1,434 610 4,599 1,537 554 4,748 1,705 1,346 18,287 6,116 2,450 - - - - - 4,449 1,440 (60) 4,491 1,434 610 4,599 1,537 554 4,748 1,705 1,346 18,287 6,116 2,450 1 Before specific items. Free cash flow is before purchases of telecommunications licences, pension deficit payments and the cash tax benefit of pension deficit payments 2 1 Appendix – impact of restatements on 2012/13 £m As previously reported - 2012/13 Q1 Q2 Q3 Q4 FY BT Global Services Revenue 1,731 1,757 1,748 1,934 7,170 EBITDA 171 182 215 264 832 Free cash flow (263) (119) 140 454 212 Q1 Adjustments Q2 Q3 Q4 60 26 21 52 27 20 51 31 28 Restated - 2012/13 Q2 Q3 Q4 FY Q1 FY 59 34 33 222 118 102 1,791 197 (242) 1,809 209 (99) 1,799 246 168 1,993 298 487 7,392 950 314 BT Business Revenue EBITDA Free cash flow 849 244 140 870 252 183 875 267 280 922 284 304 3,516 1,047 907 (74) (24) (19) (73) (25) (18) (73) (28) (25) (76) (30) (29) (296) (107) (91) 775 220 121 797 227 165 802 239 255 846 254 275 3,220 940 816 BT Consumer Revenue EBITDA Free cash flow 959 246 100 952 238 147 953 228 190 982 256 218 3,846 968 655 - - - - - 959 246 100 952 238 147 953 228 190 982 256 218 3,846 968 655 BT Wholesale Revenue EBITDA Free cash flow 678 163 (8) 616 143 63 645 153 115 669 161 178 2,608 620 348 - - - - - 678 163 (8) 616 143 63 645 153 115 669 161 178 2,608 620 348 Openreach Revenue EBITDA Free cash flow 1,270 633 289 1,283 664 328 1,286 662 448 1,276 683 410 5,115 2,642 1,475 - - - - - 1,270 633 289 1,283 664 328 1,286 662 448 1,276 683 410 5,115 2,642 1,475 Other Revenue EBITDA Free cash flow 19 (5) (382) 19 9 (286) 21 14 (366) 42 16 (263) 101 34 (1,297) (13) (2) (2) (10) (2) (2) (7) (3) (3) (17) (4) (4) (47) (11) (11) 6 (7) (384) 9 7 (288) 14 11 (369) 25 12 (267) 54 23 (1,308) (1,002) (1,004) (1,001) (1,010) (4,017) 27 31 29 34 121 (975) (973) (972) (976) (3,896) 4,504 1,452 (124) 4,493 1,488 316 4,527 1,539 807 4,815 1,664 1,301 18,339 6,143 2,300 - - - - - 4,504 1,452 (124) 4,493 1,488 316 4,527 1,539 807 4,815 1,664 1,301 18,339 6,143 2,300 Intra-group items Revenue TOTAL Revenue EBITDA Free cash flow 1 Before specific items. Free cash flow is before purchases of telecommunications licences, pension deficit payments and the cash tax benefit of pension deficit payments 3 1 Appendix – impact of restatements on 2011/12 £m As previously reported - 2011/12 Q1 Q2 Q3 Q4 FY BT Global Services Revenue 1,906 2,015 1,895 1,996 7,812 EBITDA 189 210 196 240 835 Free cash flow (9) (4) 186 218 391 Q1 Adjustments Q2 Q3 Q4 49 22 8 61 26 25 60 33 34 Restated - 2011/12 Q2 Q3 Q4 FY Q1 FY 60 32 35 230 113 102 1,955 211 (1) 2,076 236 21 1,955 229 220 2,056 272 253 8,042 948 493 BT Business Revenue EBITDA Free cash flow 884 250 177 903 253 218 895 264 209 912 270 252 3,594 1,037 856 (70) (21) (3) (75) (24) (22) (76) (26) (29) (79) (27) (27) (300) (98) (81) 814 229 174 828 229 196 819 238 180 833 243 225 3,294 939 775 BT Consumer Revenue EBITDA Free cash flow 979 216 140 981 214 140 985 214 100 980 238 212 3,925 882 592 - - - - - 979 216 140 981 214 140 985 214 100 980 238 212 3,925 882 592 BT Wholesale Revenue EBITDA Free cash flow 759 172 (16) 737 171 88 734 168 10 713 156 177 2,943 667 259 - - - - - 759 172 (16) 737 171 88 734 168 10 713 156 177 2,943 667 259 Openreach Revenue EBITDA Free cash flow 1,269 617 256 1,294 648 431 1,313 672 385 1,311 681 442 5,187 2,618 1,514 - - - - - 1,269 617 256 1,294 648 431 1,313 672 385 1,311 681 442 5,187 2,618 1,514 Other Revenue EBITDA Free cash flow 13 (16) (347) 13 (8) (310) 18 2 (256) 22 17 (392) 66 (5) (1,305) (9) (1) (5) (10) (2) (3) (14) (7) (5) (15) (5) (8) (48) (15) (21) 4 (17) (352) 3 (10) (313) 4 (5) (261) 7 12 (400) 18 (20) (1,326) Intra-group items Revenue (1,022) (1,026) (1,044) (1,038) (4,130) 30 24 30 34 118 (992) (1,002) (1,014) (1,004) (4,012) 4,917 1,488 563 4,796 1,516 634 4,896 1,602 909 19,397 6,034 2,307 - - - - - 4,788 1,428 201 4,917 1,488 563 4,796 1,516 634 4,896 1,602 909 19,397 6,034 2,307 TOTAL Revenue EBITDA Free cash flow 1 4,788 1,428 201 Before specific items. Free cash flow is before purchases of telecommunications licences, pension deficit payments and the cash tax benefit of pension deficit payments 4