News Release DC13-192 13 June 2013 BT SIMPLIFIES FINANCIAL AND OPERATIONAL DISCLOSURE In order to simplify the disclosure of its financial and operational performance, BT Group has today announced changes to the future measurement and presentation of key performance indicators (KPIs) and line of business financial information. Below we explain those changes and provide restated information for the years ended 31 March 2013 and 31 March 2012 prepared on a consistent basis. We are making a number of changes that simplify our internal trading and more closely align our line of business financial results and our regulatory accounts. For example, BT Wholesale’s results now reflect only revenue generated externally. We are also adjusting the disclosure of our lines of business to reflect customer account moves and to better reflect their commercial activity. In order to present historical information on a consistent basis, we have revised comparative information for the years ended 31 March 2013 and 31 March 2012 for a number of items that impact the financial results of individual lines of business, but have no impact on the total group results. To simplify our reporting, we will also no longer separately report other operating income. We have represented items previously reported as other operating income as either revenue or a reduction in operating costs (as appropriate). Other operating income before specific items was £392m in the year ended 31 March 2013 (2011/12: £387m). This change increases group revenue by £86m for the year ended 31 March 2013 (2011/12: £90m) and reduces operating costs by £306m (2011/12: £297m). There is no impact on the group’s EBITDA or net profit. Finally, IAS 19 Employee Benefits (Revised) came into effect from 1 April 2013 and we have restated comparative figures to reflect the position had it applied in those years. In the year ended 31 March 2013, this has increased operating costs by £38m and has reduced net finance income on pensions (treated as a specific item) by £148m (2011/12: £295m), resulting in an overall reduction of £38m in EBITDA (2011/12: £30m) and adjusted profit before tax. Reported profit before tax and reported profit after tax, which are after the impact of specific items, are reduced by £186m (2011/12: £325m) and £143m (2011/12: £247m), respectively. There is no impact on the group’s free cash flow. The financial impact for the years ended 31 March 2013 and 31 March 2012 is outlined below, and the updated KPI document is available at www.btplc.com/results Results for the first quarter to 30 June 2013 (which are expected to be announced on Thursday 25 July 2013) will be presented on this revised basis. Enquiries Press office: Ross Cook Tel: 020 7356 5369 Investor relations: Damien Maltarp Tel: 020 7356 4909 About BT BT is one of the world’s leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile 1 products and services. BT consists principally of four lines of business: BT Global Services, BT Retail, BT Wholesale and Openreach. In the year ended 31 March 2013, BT Group’s revenue was £18,017m with profit before taxation of £2,501m. British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York. For more information, visit www.btplc.com 2 1 Appendix – impact of restatements on 2012/13 £m As reported - 2012/13 Q1 Q2 Q3 Q4 BT Global Services Revenue 1,730 1,757 1,746 1,933 EBITDA 119 130 163 214 Operating profit (36) (23) 7 55 Free cash flow (315) (171) 88 404 FY Q1 Adjustments Q2 Q3 Q4 7,166 626 3 6 1 52 51 52 52 53 52 2 52 51 52 BT Retail Revenue EBITDA Operating profit Free cash flow 1,776 476 381 247 1,791 474 376 317 1,793 474 375 450 1,868 511 413 494 7,228 1,935 1,545 1,508 18 17 (11) 1 17 21 (7) 17 BT Wholesale Revenue EBITDA Operating profit Free cash flow 923 300 152 129 861 280 133 200 890 289 140 251 914 299 150 316 3,588 1,168 575 896 (245) (137) (53) (137) Openreach Revenue EBITDA Operating profit Free cash flow 1,257 553 309 209 1,269 582 339 246 1,274 579 335 365 1,267 600 359 327 5,067 2,314 1,342 1,147 Other Revenue EBITDA Operating profit Free cash flow 16 15 (66) (394) 11 31 (50) (276) 13 43 (15) (347) 21 49 4 (240) (1,218) (1,215) (1,206) 4,484 1,463 740 (124) 4,474 1,497 775 316 4,510 1,548 842 807 Intra-group items Revenue TOTAL Revenue EBITDA Operating profit Free cash flow 1 Restated - 2012/13 Q2 Q3 Q4 FY Q1 1 50 49 50 4 206 204 206 1,731 171 15 (263) 1,757 182 30 (119) 1,748 215 58 140 1,934 264 104 454 7,170 832 207 212 17 26 (3) 21 19 26 4 29 71 90 (17) 68 1,794 493 370 248 1,808 495 369 334 1,810 500 372 471 1,887 537 417 523 7,299 2,025 1,528 1,576 (245) (137) (52) (137) (245) (136) (51) (136) (245) (138) (53) (138) (980) (548) (209) (548) 678 163 99 (8) 616 143 81 63 645 153 89 115 669 161 97 178 2,608 620 366 348 13 80 (34) 80 14 82 (32) 82 12 83 (31) 83 9 83 (31) 83 48 328 (128) 328 1,270 633 275 289 1,283 664 307 328 1,286 662 304 448 1,276 683 328 410 5,115 2,642 1,214 1,475 61 138 (127) (1,257) 1 (23) 36 4 7 (27) 29 (14) 8 (34) 25 (20) 20 (30) 22 (24) 36 (114) 112 (54) 17 (8) (30) (390) 18 4 (21) (290) 21 9 10 (367) 41 19 26 (264) 97 24 (15) (1,311) (1,218) (4,857) 232 226 223 226 907 (986) (989) (983) (992) (3,950) 4,785 1,673 981 1,301 18,253 6,181 3,338 2,300 20 (11) (11) - 19 (9) (9) - 17 (9) (9) - 30 (9) (9) - 86 (38) (38) - 4,504 1,452 729 (124) 4,493 1,488 766 316 4,527 1,539 833 807 4,815 1,664 972 1,301 18,339 6,143 3,300 2,300 Before specific items. Free cash flow is before purchases of telecommunications licences, pension deficit payments and the cash tax benefit of pension deficit payments 3 FY 1 Appendix – impact of restatements on 2011/12 £m As reported - 2011/12 Q1 Q2 Q3 Q4 BT Global Services Revenue 1,905 2,014 1,894 1,996 EBITDA 138 159 144 186 Operating profit (37) (31) (25) 8 Free cash flow (60) (55) 134 164 FY Q1 Adjustments Q2 Q3 Q4 7,809 627 (85) 183 1 51 53 51 1 51 55 51 1 52 54 52 BT Retail Revenue EBITDA Operating profit Free cash flow 1,830 446 344 294 1,853 445 343 344 1,849 453 352 284 1,861 486 381 440 7,393 1,830 1,420 1,362 22 25 3 16 19 27 5 26 BT Wholesale Revenue EBITDA Operating profit Free cash flow 1,004 307 155 119 982 305 156 222 979 303 154 145 958 293 139 314 3,923 1,208 604 800 (245) (135) (49) (135) Openreach Revenue EBITDA Operating profit Free cash flow 1,255 538 306 177 1,280 567 335 350 1,300 591 355 304 1,301 603 364 364 5,136 2,299 1,360 1,195 Other Revenue EBITDA Operating profit Free cash flow 10 7 (71) (329) 10 19 (61) (298) 13 33 (46) (233) 17 41 (29) (373) (1,240) (1,245) (1,261) 4,764 1,436 697 201 4,894 1,495 742 563 4,774 1,524 790 634 Intra-group items Revenue TOTAL Revenue EBITDA Operating profit Free cash flow 1 Restated - 2011/12 Q2 Q3 Q4 FY Q1 54 57 54 3 208 219 208 1,906 189 16 (9) 2,015 210 24 (4) 1,895 196 29 186 1,996 240 65 218 7,812 835 134 391 19 30 7 21 19 25 (2) 28 79 107 13 91 1,852 471 347 310 1,872 472 348 370 1,868 483 359 305 1,880 511 379 468 7,472 1,937 1,433 1,453 (245) (134) (47) (134) (245) (135) (49) (135) (245) (137) (51) (137) (980) (541) (196) (541) 759 172 106 (16) 737 171 109 88 734 168 105 10 713 156 88 177 2,943 667 408 259 14 79 (40) 79 14 81 (39) 81 13 81 (37) 81 10 78 (42) 78 51 319 (158) 319 1,269 617 266 256 1,294 648 296 431 1,313 672 318 385 1,311 681 322 442 5,187 2,618 1,202 1,514 50 100 (207) (1,233) 2 (28) 25 (11) 2 (32) 19 (24) 4 (36) 17 (19) 2 (27) 31 (23) 10 (123) 92 (77) 12 (21) (46) (340) 12 (13) (42) (322) 17 (3) (29) (252) 19 14 2 (396) 60 (23) (115) (1,310) (1,258) (5,004) 230 232 230 235 927 (1,010) (1,013) (1,031) (1,023) (4,077) 4,875 1,609 863 909 19,307 6,064 3,092 2,307 24 (8) (8) - 23 (7) (7) - 22 (8) (8) - 21 (7) (7) - 90 (30) (30) - 4,788 1,428 689 201 4,917 1,488 735 563 4,796 1,516 782 634 4,896 1,602 856 909 19,397 6,034 3,062 2,307 Before specific items. Free cash flow is before purchases of telecommunications licences, pension deficit payments and the cash tax benefit of pension deficit payments 4 FY