IP Networking and MEDIACOM - 2004 Workshop / Geneva
IP Management
- Why, What and How -
25, April, 2001
Transport Systems Group，Fujitsu Ltd.
Masayoshi Ejiri
ejiri@jp.fujitsu.com
Explosion of Data Traffic
Traffic
Data
Voice
2000 ~ 2003
Year
Evolution of Internet in Japan
120
Mobile
Fix
80
80.0%
Ratio
60.0%
60
40.0%
40
20.0%
20
0
1996 1997 1998 1999 2000 2001 2002 2003
Source: Infocom Research Inc. http://www.icr.co.jp/
0.0%
Ratio of Users/Population
Internet Users (Million)
100
100.0%
Number of Subscribers in Japan
---March 2001---
• Telephone : 129M
Fixed : 62M ( Incl. ISDN : 10M)
Mobile : 67M
• Internet : 65M
Fixed : 30M
Mobile : 35M
Note: Population : 120M
color TV terminals: 100M,
PCs : 100M
Paradigm Shift
Business
eBusiness
Simple
Network/Services
Multi, Heterogeneous
Network/ Services
• Regulated Market
• Dominant Carrier
• Telecom Technology
• Human Year
• Open Market
• Multi/ Virtual SP
•Information Technology
• Dog Year
e-Business Model
End
Users
CSP ASP
Logistics
Contents
Customers
IP Services / Networks
IP
Management
IP
Resource
ISP, BSP
IP Services
--for Speed, Simple and Smile eBusiness--
Customers’ Demand
Providers’ Solution
• Speedy / Easy Subscription  On Line, Real Time Provisioning
• Non Stop Services  Reliable & Scalable Networks / Systems
• Quick Response  High Throughput Mechanism
• Secure Services  Security Level Agreement
• Price Performance  Negotiation
Target of IP Management
Competitive Service Creation
with
•Low Price
•Managed Quality
for Customer Retention and Profit
Cost / Price Down Strategy
Resource
Business Process
Customer Self Operation
by Process Integration/
Automation
100% Resource Usage
(24/7/365)
by Dynamic Service Negotiation
with Pricing Strategy
COTS/ PnP Products
OSS
SLA for IP Management
Public Network / Services
Fixed QoS
IP network / Services
 Negotiated CoS
Network Performance Oriented 
Internal within SP
Human Interface Oriented
 Open and Visible to Customers
<Best Effort SLA (Announcement)> <Guaranteed SLA (Agreement)>
Based on Embedded
Based on Management
QoS Mechanism
Excellence and Negotiation
Scope of IP Management
IP Service Plane
eBusiness
IP
Operations
Service
SP Policy Plane
(Customer)
IP
Transmission
Service
Operator
Service
Network
Operations
Manager
OSS
Human
Policy
Partner
OSS
Finance
Resource
TMN to e-Business Management Solution
BM

BM
SM
•Policy
Visibility
SM
NM
•Negotiation
RM
EM
TMN
eMS
Telecommunications
Management
Network
e-Business
Management
Solution
•Network
•Services
•Contents
•Human
•Finance
…...
Functional Service Architecture
Client
Layer
Service
Application
Layer
Service
Control
Layer
Trail
Layer
Medium
Layer
STB
PC
PDA
POTS
VOD
access/call
control
connection
control
WDM SONET
Optical
SDH
Telephone
Conference
configuration
control
FDDI
COX
WLL
pair
Mobile
CPN
xSP
IN
session
control
QoS
control
xDSL
PON
Radio
FWA
IP Management Architecture
Layer
IP Customer Care
Layer
MO
Customer Interaction
Process
Function
Service Negotiation
Self Operation
IP Application Layer
VOIP, Conference, eBusiness, Multicast, etc.
Application Dependent
Transport
IP Service Layer
Router, IP Service Node,
etc
IP dependent / AP
Independent Transport
IP Transport Layer
Photonic, SDH, ATM, POTS
LAN, WAN, Access, etc.
IP Independent
Transport
Service Negotiation
Customer
3. Agreed Service
Resources
OSF
4. Service Report
2. Service
Provision
1. Negotiation
Service Negotiation Function
Status Report
Policy
Pricing
DB
Resource
DB
Class of
Service DB
Operation
Traffic/ QoS
DB
Negotiation?
Timing
・ Static (long term)
・ Pre Assigned
・ On Demand
Features
・ Price
・ Qos / Cos
・ Bandwidth
・ Delivery Time
・ Security
etc.
Ｐｏｌｉｃｙ Ｍａｎａｇｅｍｅｎｔ
-for Flexible and Dynamic Service CreationCustomers
Operators
Interactive
Negotiation
Policy Descriptor
Policy Editor
Resource
Management
Policy
Management
Policy Executor
Policy
Repository
OSS
Policy Decision
Function
OSS
IT Capable Terminal
JVM
Web Browser
etc.
Negotiation
NegotiationAgent
Agent
(e.g
Java
applet)
(e.g Java applet)
Service/
Resource
Status
Catalogue
Operation
OperationWindow
Window
(e.g
XML)
(e.g XML)
Negotiation
Inquiry
Negotiation
Agent
Customer
Operation
Window
Service Provider
IP Management Systems Development
IP Management
Systems
・ Business Process
・ Functional
Architecture
・ Information Model
・ Software
Architecture
・ Platform
・ COTS/ PnP
•Customer Demand
•Industry Consensus
•Strategy/ Policy
For Faster, Cheaper and Better OSS
Consensus of Business Process and OSS
・COTS:Commercial Off the Shelf Software
・Proof of Interoperability
Plug and Play Software Packages and
Management Systems in Global Market
----> Not Built but Buy
Basic Process and Functional Architecture
Customer
TM
PM SO
AM
Customer faced Operation
Mediation
RP
Resource
Resource faced Operation
AM : Account Management
SO : Service Order
PM : Performance Management
TM : Trouble Management
RP : Resource Provisioning
‘FAB’ High-level process breakdown
Fulfillm ent
Sales
Assurance
Order
Handling
Problem
Handling
Custom er
QOS
M anagem ent
Billing
Invoicing/
Collections
Custom er Care Processes
Service
Planning/
Developm ent
Service
Configuration
Service
Problem
Resolution
Service
Quality
M anagem ent
Rating and
Discounting
Service Developm ent and Operations Processes
Network
Planning/
Developm ent
Network
Provisioning
Network
Inventory
M anagem ent
Network
M aintenance
& Restoration
Network
Data
M anagem ent
Network and System s M anagem ent Processes
Foundation
NW Domain Specific
Foundation
Core NWF.
Process
Specific
Foundation
SO F.
TT F.
Access NWF.
SDH F.
SM C.F
ATM F.
Technology
Specific
Foundation
NM C.F
SM / NM C.F.
Telco C.F.
A Business
B Business
C Business
EM C.F
I T C.F.
Telco / IT Common Foundation (C.F)
Business
Specific
Foundation
NGOSS™ Framework
Process Integration
AP
AP
AP
AP
DB
Policy
Management
AP
WFE
DB
Policy
Management
WFE
AP
AP
DB
WFE : Work Flow Engine
- Directory
- Interface Conversion
- Logical Gate AND/OR Split Multicast
- Correlation, Filtering . . .
DB
Connection Management
Multi-Protocol Demonstration
Conclusion
 Why ?
Support eBusiness by Competitive Service
Creation in New Paradigm
 What ?
Negotiation for Customer Defined Services
and SLA
 How ?
Policy Based Management and COTS/ PnP
OSS
New Paradigm
• TMN to eBusiness Management Solution
• Speed ,Dynamic and Flexible Operations
-Policy Based Management
-Customer Self Operation
• Negotiation( Customer Participated) based SLA
• Consensus among Industries and Customers
Migration to New Millennium
BPR
Consortia
Existing
(Real)
World
ITU
Consensus
Customers
20th Century
New
(Ideal?)
World
eBusiness
OSS
21st Century
“Excellence of
Telecommunications Management
is the Key Differentiater
In 2000s Telecom Business.”