ICT and development making a difference African experiences Russell Southwood, Balancing Act http://www.balancingact-africa.com http://www.afridigital.net Users and Access • Market, market stretching and beyond the market (Universal Access Funds) • Internet estimates: South Africa (2.5 m users), CI (40,000 users) Kenya (20-30,000 dial-up), Senegal (11,000 dial-up), Mali & Niger (5,000 users) • Dial-up numbers vs user numbers. The sociodemographics of the new cyber-café users - The coming generation • The strange case of telecentres. Work with CINSA (social entrepreneurship) Content and transactions • 300,000-500,000 sites. Morocco: 4000. • Functional first generation “brochureware” • Lots of all-Africa portals, every country has several portals. News sites that version print or broadcast media, some streaming.Academic sites but mostly in USA and Europe. • NGO and diaspora network lists & sites. • A very small number of e-commerce sites, mainly crafts. Small-scale except SA. • OKN work - sustainability and new models The case of the missing ecommerce • Tourists and past visitors (hard currency) Tourism as the killer app? • Diaspora (hard currency). Example: In Ghana it is estimated they send US$500 million a year back home in goods and cash. Example: Most of Ghana Mall’s customers come from USA, Germany and Belgium • Charge per transaction(Verisign: 2.4%, WorldPay 2.9% + 30 cents per transaction) Countries not approved for merchant accounts. Infrastructure • The starting point: AfrISPA’s policy statement - the Halfway Proposition • US$400m a year in foreign exchange exported from Africa to foreign carriers to carry traffic from one African country to another Crude cost comparisons Local call (single city) US$60 pm per 64 kbps National (long distance) US300 pm per 64 kbps International (equivalent distance) US$1000 pm per 64 kbps • Cost of transporting local traffic is 17 times lower than International traffic. • Impact of monopoly incumbent telcos pricing power The growth of local IXPs • Arguments: reduction in operating costs; reduction in end-user costs; increase in local hosting and service. • Mantra: Keep local traffic local • Currently nine IXPs: .SA, .MZ, .ZW, .EG, .KE, .NG (Lagos soon onstream), .TZ,.UG & .CD The impact of a local IXP • Kenyan IXP online in 2002. Started with 4 ISPs, now 10 are connected • Usually 200-900 millisecond delay per hop internationally. 30-60 millisecond latency locally • 20-25% of all traffic and growth of streaming services The next step: Regional Exchange Points • Connecting up the IXPs to exchange intercontinental traffic and creating regional traffic to be peered internationally • Background to the debates: earlier proposal for PAVIX • Connectivity Africa study: Two options PAVIX revisited and regional carrier/s • Regulatory issues (VSAT in SA) Source: CTiA Report 2002/03 Current African submarine fibre Potential for economic change • Growth of SMEs and impact of ICT on SME sector • Need for policies to encourage entrepreneurship and SMEs who use ICT • Efficiencies in the economy, outsourcing and attracting tourism • Entrepreneurship and ICT workshops in Ghana, Kenya, Botswana, Nigeria, Mali and Jamaica. Upcoming: Burkina Faso Regulation: Mind-shifts needed 1 • Govts need to go from owning telcos and taking money from them TO taking revenues through licence fees and taxes. Nigeria: USD1 billion in licensing fees. Other countries smaller but point holds. • You exchange current inefficiencies for traffic-related income. Encourage the private sector to make money for you. Regulation: mind-shifts - 2 • Selling off all or part of the incumbent, role of Govt changes. It has to express its national interest through having a policy. It and the regulator have to play a facilitating role. • All African Govts want control therefore this will be contested. Powers have to be separated. Ghana and Senegal examples. Need to be at arms-length Regulation: mind-shifts needed 3 • Shift in intl power from ITU/Accounting Rate system to issues of ownership and competition in the WTO. Agreements cover 90% of markets. Need to engage in these issues at an intl level • AfrISPA’s Halfway Proposition re rebalancing internet traffic revenues. The self-help route: RXPs and African Internet Exchange Commercial break • News Update - weekly e-letter on connectivity issues across Africa. 6800+ subscribers in government, private sector, NGOs and education. • Monthly French language edition just launched. • African Internet Country Market Profiles - All 54 African countries with Mike Jensen. Out soon.