Emergency Management Agency (EMA) First Responder Edition EMA

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Emergency Management Agency (EMA) First Responder Edition
EMA
Mobilize First
Responders and
Improve Emergency
Response Time
Deliver to Multiple
Notification Channels
Simultaneously
Cooper Notification’s patented Roam Secure Alert NetworkTM (RSANTM) EMA First Responder
Edition is a reliable and interoperable web-based emergency communications system that
allows you to instantaneously contact key personnel during times of crisis.
Quickly and efficiently mobilize and alert first responders, emergency response teams and
public safety employees with RSAN EMA by sending manual, automated or pre-defined
alerts to all types of notification channels, including text messaging, emails, voice calls and
computer desktop alerts. Launch alerts from anywhere - web browser or mobile device,
including mobile applications for Blackberry®, iPhone®, and AndroidTM smartphones.
Alerts can be sent in English, Spanish and other languages and can be targeted to specific
geographic areas using Geographic Information System (GIS) and Virtual Earth maps. Users
can also utilize RSAN Location Based Services (LBS) to alert first responders located in
disaster areas within seconds.
Alerts can be sent simultaneously to multiple devices, including email addresses, cell phones,
pagers, and computer desktops, dramatically increasing the likelihood police, fire, first
responders and emergency management personnel will receive the message no matter where
or when an emergency occurs. RSAN supports text-to-speech and QuickAlerts for easy alert
creation and delivery to multiple systems from a single interface.
Reliable Two-way
Communications
RSAN EMA’s two-way communications allows first responders to reply to alerts such as
reporting on a disaster scene or confirming their safety. The system has a feature-rich
response tracking capability, role-based access for separating departments, users, groups
and alerts across a single messaging platform.
Interoperable
Communications
RSAN EMA integrates with other RSAN systems locally, regionally, statewide and nationally
through Roam Secure Information Exchange (RSIX). It can automatically initiate and send
a variety of user defined and controlled alerts (weather, sensor feeds, traffic, Amber and
more). RSAN EMA is interoperable with IMS products, GIS mapping, Microsoft Virtual
Earth, Computer Aided Dispatch systems and a variety of solutions common to emergency
operations and 911 centers. Integrate seamlessly with RSAN Citizen Warning System (CWS)
edition to involve community leaders, notify residents, and facilitate crime alerts and tip
collection.
RSAN is also integrated with Cooper Notification’s other mass notification solutions SAFEPATHTM indoor voice evacuation system and WAVES outdoor High Power Speaker
Arrays. Cooper Notification’s mass notification platform provides customers with an
integrated, multi-layered approach all developed from a single company and designed to
work seamlessly together.
With experience deploying more than 230 text alerting systems for a variety of local, state
and federal governments, colleges, hospitals and businesses, Roam Secure’s Homeland
Security Services Team can tailor a solution to fit your needs. We customize each system to
match your jurisdiction’s look and requirements to adapt to the way you do business, and
we optimize it for best performance. Notify your key personnel today by implementing RSAN
EMA system, which can be up and running in no time.
Notification Channels
Phone (landline, mobile, satellite), SMS/Text messaging, Email, Desktop Notification, Fax,
Pager, Web Postings, Social Networking Sites, Indoor and Outdoor Speakers, Digital Display
Signs
Why choose RSAN EMA to alert your key personnel?
Features & Benefits
Effective, Reliable
and Secure
-M
ore than 500 million messages delivered since 2011; 18 million messages - Hurricane Irene and VA
Earthquake in 1 week
- Protected under U.S. Patent No. 7,409,428
- Direct connectivity with major wireless carriers improves SMS delivery; Optimized high volume delivery
to carriers, networks, and devices
- White listing with major ISPs prevents alerts from being blocked as spam
- Confirm user(s) received message via AlertTracker interface
- Secure access, encrypted data and alert authentication
- Real-time data mirroring and seamless redundancy
- Proven during all major incidents since 9/11, including Katrina and California wild-land fires
- Used daily by emergency professionals
Fast
Easy to use
Interoperable
Applications
- Send tens of thousands of voice calls, text messages and desktop notifications within minutes
- Priority messaging for key personnel
- Alert multiple groups, networks, devices and other systems from one web page
- Group users by easily searching database or geo-location on a map
- Pre-scripted QuickAlerts provide speed, reliability and accuracy when seconds count
- Automated alerts via RSIX feeds, including National Weather Service, DHS, and Amber Alerts
- Designed by emergency personnel for emergency personnel
- Send an alert in seconds instead of minutes
- Alert multiple groups, networks, & devices from one web page; Mobile applications available
- User self registration and account management
- Rapid enrollment from user’s cell phone
- Auto scrubber helps maintain device database
- Role-based access, security and management
- Incident pages for posting more detailed information
- Fully redundant hosting or install on-site, behind firewall for extra security
- 24/7/365 support
- TDD/TTY device recognition and messaging adjustment with no administrative configuration
- Unlimited emergency voice call plans available
- Enterprise-wide platform for multiple departments on one system
- Integrate with other RSAN systems and RSAN brands (CWS, COOP Employee Alerts)
- Integrate with social networking sites
- Information exchange with local, state, and federal RSAN systems
- Automated alerting (weather, traffic, amber, earthquakes, tsunami, flash floods)
- Indoor/outdoor warning systems, message boards, LED display signs
- Cooper Notification’s WAVES Outdoor “Giant Voice” Systems and SAFEPATH Indoor Mass
Notification Systems, integrated, layered approach
- Integration with existing systems (CAD, GIS, IMS, paging systems, thermal alarms)
- Emergency data exchange standard, Common Alerting Protocol (EDXL-CAP)
- 508 compliant for people with special needs
- Advanced dispatch system with pre-formatted alerts
- Activate and coordinate emergency management teams
- Regular updates during ongoing incidents, such as suspicious package, hostage situation, largescaled protests, severe weather or terrorist threats
- Coordinate activity between groups, such as bomb squads, tactical teams, senior leadership,
department heads
- Interoperable communication with other jurisdictions
- Severe weather preparation and response coordination (school closings, power outages, road
closings, etc.)
- Remote roll-calling to verify location and ensure safety of first responders and emergency
management personnel facilitate crime alerts and tip collection
- Routine notifications and information exchange alerting
RS EMA6 1/13
NJ Location
273 Branchport Ave.
Long Branch, NJ 07740
P: 800-631-2148
F: 732-222-2214
www.coopernotification.com
FL Location
7246 16th Street East, Suite 105
Sarasota, FL 34243
P: 941-487-2300
F: 941-487-2389
VA Location
103 West Broad Street, Suite 500
Falls Church, VA 22046
P: 877-459-7726
F: 703-294-6560
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