RSAN Continuity of Operations Edition COOP Cooper Notification’s patented Roam Secure Alert NetworkTM (RSANTM) Continuity of Operations (COOP) allows employers to instantly send emergency messages that provide detailed evacuation, safety and incident management instructions to employees, no matter where they are located – on or off site. Reach Thousands of Employees Instantaneously Communication is critical during an emergency, and RSAN COOP, a reliable and interoperable, web-based mass notification system, is essential to your business continuity plan. It empowers organizations to quickly and efficiently send alerts and potentially lifesaving instructions to tens of thousands of employees, customers, and the surrounding community by leveraging modern communication channels – text messaging, emails, voice calls and desktop notifications. Launch alerts from anywhere - web browser or mobile device, including mobile applications for Blackberry®, iPhone®, and AndroidTM smartphones. Alerts can be sent in English, Spanish and other languages and can be targeted to specific geographic areas using Geographic Information System (GIS) and Virtual Earth maps. Users can also utilize RSAN Location Based Services (LBS) to alert individuals located in disaster areas within seconds. Deliver to Multiple Notification Channels Simultaneously Alerts can be sent simultaneously to multiple devices, including email addresses, cell phones, pagers, and computer desktops, dramatically increasing the likelihood each employee will receive the message no matter where or when an emergency occurs. RSAN is also integrated with Cooper Notification’s other mass notification solutions - SAFEPATHTM indoor voice evacuation system and WAVES outdoor High Power Speaker Arrays. Cooper Notification’s mass notification platform provides customers with an integrated, multi-layered approach all developed from a single company and designed to work seamlessly together. Easy to Use and Secure Acknowledgement Interoperable Communications Keep Personnel Safe and Prepared Notification Channels Import contact information or utilize the opt-in feature in which employees can register and maintain their own contact information with a secure log-in and password. RSAN’s twoway communication allows users to reply to alerts and to initiate remote roll-calling to verify location and ensure safety of employees. RSAN supports text-to-speech and QuickAlerts for easy alert creation and delivery to multiple systems from a single interface. Roam Secure Information Exchange (RSIX) provides a secure channel for emergency information sharing between your organization’s multiple facilities and government entities at all levels. RSIX connects to local information sources (traffic, news, National Weather service, monitoring systems) and regional systems to fully automate alerting, reducing the time and effort to send alerts. RSAN is the most powerful emergency communications tool for emergency response and Continuity of Operations. With experience deploying more than 200 emergency communication systems for a variety of local, state and federal governments, colleges, hospitals and businesses, Cooper Notification can tailor a solution to fit your needs. We customize each system to match your organization’s look and feel and optimize it for best performance. Protect your personnel by implementing RSAN, which can be up and running in a matter of days. Phone (landline, mobile, satellite), SMS/Text messaging, Email, Desktop Notification, Fax, Pager, Web Postings, Social Networking Sites, Indoor and Outdoor Speakers, Digital Display Signs Why choose RSAN to alert your Employees? Features & Benefits Effective, Reliable and Secure Fast Easy to use Interoperable - More than 500 million messages delivered since 2011; 18 million messages - Hurricane Irene and VA Earthquake in 1 week - Protected under U.S. Patent No. 7,409,428 - Direct connectivity with major wireless carriers improves SMS delivery; Optimized high volume delivery to carriers, networks, and devices- Optimized high volume delivery to carriers, networks, ISPs and devices - White listing with major ISPs prevents alerts from being blocked as spam - Confirm user(s) responses via Alert Tracker interface - 2-way SMS provides notification with confirmation and response - Secure access, encrypted data and alert authentication - Real-time data mirroring and seamless redundancy - Proven during all major incidents (9/11, Katrina, California wild-land fires) - Used daily for all-hazards, real-time information and employee updates - Send tens of thousands of voice calls, text messages and desktop notifications within minutes - Priority messaging for key personnel - Alert multiple groups, networks, devices and other systems from one web page - Group users by easily searching database or geo-location on a map - Pre-scripted QuickAlerts provide speed, reliability and accuracy when seconds count - Automated alerts via RSIX feeds, including National Weather Service, DHS, and Amber Alerts - Designed for non-technical users – administrators, managers and employees - Send an alert in seconds instead of minutes - Alert multiple groups, networks, & devices from a single web page or any mobile device, including RSAN Mobile applications - User self registration and account management - Rapid enrollment from user’s cell phone, using short code 411911 - Auto scrubber helps maintain device database to filter invalid and outdated information - Role-based access, security and management - Incident pages for posting more detailed information - Dedicated customer system installed on-site or hosted in secure data centers - 24/7/365 support - TDD/TTY device recognition and messaging adjustment with no administrative configuration - Unlimited emergency voice call plans available - Information exchange with local, state, and federal RSAN systems - Automated alerting (weather, traffic, amber, earthquakes, tsunami, flash floods) - Indoor/outdoor warning systems, message boards, LED display signs - Cooper Notification’s WAVES Outdoor “Giant Voice” Systems and SAFEPATH Indoor Mass Notification Systems integrated, layered approach - Integration with existing systems and infrastructure (CAD, paging, IMS, GIS, thermal alarms) - Integration with social networking sites - Common Alerting Protocol (CAP) compliant - 508 compliant for people with special needs Applications - Building evacuation messages - Facility closing and reopening notifications - Shelter in place/lockdown messages - Severe weather alerts - Emergency procedures - Routine notifications and information exchange - Terrorist attack alerts - Communicate with emergency personnel to activate response plans RSAN COOP 1/13 NJ Location 273 Branchport Ave. Long Branch, NJ 07740 P: 800-631-2148 F: 732-222-2214 www.coopernotification.com FL Location 7246 16th Street East, Suite 105 Sarasota, FL 34243 P: 941-487-2300 F: 941-487-2389 - Communicate to employees at home or in remote locations - Surveying/polling to verify employee safety and location - Customer notifications - Product Recalls - Power outage/restoration notifications - Follow-up instructions to an emergency - Community relations VA Location 103 West Broad Street, Suite 500 Falls Church, VA 22046 P: 877-459-7726 F: 703-294-6560