‘My research journey started with a feeling, just a feeling that something wasn’t right. Going from that feeling to asking why, and finding out what works is the key.’ Action research is important because it lights a spark in the darkness of the system; it lights a spark in the mentality of the people who do not want to change; and it lights a spark in the school by making people believe that they own the changes that can be made in any learning environment.’ We need to stop focusing on our concerns and pay more attention to our students’ concerns. As a result of this project, I feel that I am more empathetic. We forget that we were students too, and that we also had fears and doubts.’ ‘These students really need to feel that someone believes in them and that they can achieve their goals... I can say that this project has benefited me in so many ways. It has helped me to improve my teaching skills, but also to develop a better relationship with my students, and colleagues.’ ‘Research is a wonderful tool and opportunity to begin that change we so desperately need.’ ‘With this exploratory process I discovered that I was expecting something from my students but I was not giving them something they needed first. I think when you ‘see’ something wrong in class, you should stop, reflect on that issue, collect data, analyse it and action plan accordingly.’ ‘From now on the way I teach listening will be different and according to what the group requires, and I have realised that with a simple action I can change and improve what I am doing in the classroom.’ I heard my students. I saw myself