LAWYERS TO THE TRAVEL AND LEISURE INDUSTRY www.klng.com Autumn 2005 Travellers’ Checks Landmark US decision on cruise ships and disabled passengers Cruises are an increasingly popular travel option for people with disabilities, particularly in the United States, since they offer a wide range of activities in one place ranging from spa treatments to casinos and live entertainment to organised excursions. Cruising is one of the fastest growing areas of the travel industry and it is estimated that approximately 10 million people a year holiday onboard a cruise ship, with three out of every four passengers being US residents. A recent case has focussed attention on the accessibility of cruise ships for disabled people and the decision is likely to have a widespread impact. On 6 June 2005 the US Supreme Court ruled in Spector et al. v. Norwegian Cruise Lines Ltd, 125 S.Ct. 2169 (U.S. 2005) that the Americans with Disabilities Act of 1990 ("ADA") extends to foreign cruise ships. The US Supreme Court held that foreign flagged cruise ships carrying US passengers in US waters are public accommodations, and thus are covered by Title III of the ADA. The effect of this ruling is that foreign cruise lines that dock at US ports must provide better access for disabled passengers. However, any structural alterations must be readily achievable, must not conflict with international safety requirements and must not interfere with the internal operation of the ship itself. Title III of the ADA Title III provides that "no individual shall be discriminated against in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodation of any place of public accommodation". It also prohibits discrimination on the basis of disability in the "full and equal enjoyment of specified public transportation services provided by a private entity that is primarily engaged in the business of transporting people and whose operations affect commerce". However, the definition of "public accommodation" does not specifically include cruise ships and it is unclear as to whether or not it was the intention of Congress that the Act should apply to foreign cruise lines. This proved to be a major point of debate in the case. Welcome to the Autumn Edition of Travellers' Checks which is being sent to you at a time when many of your customers will be returning from their summer holidays. For most, this is a relaxing experience, untroubled by the cares of the world, but for a few, their lives have been blighted by the recent terrorist atrocities in London and Egypt and we extend our sincere sympathy to all affected. It is often said that what happens in America is duplicated in the UK. Our leading article examines a landmark US decision which is likely to have far reaching consequences for the cruise industry. Contents Landmark US decision on cruise ships and disabled passengers 1 The Proposed Regulations: Look before you build 4 Government publishes long awaited 5 draft corporate manslaughter bill Better regulation task force report 6 OFT - v - easyCar update 7 Licensing alert 8 Who to contact 8 Travellers’ Checks The facts The class action against NCL - August 2000 Norwegian Cruise Lines Limited ("NCL") is a Bermuda Corporation with it’s principal place of business in Miami, Florida. The company operates cruise ships that depart from, and return to, ports in the United States. Despite the fact that the NCL cruise ships predominantly serve US residents and are operated by a company based in the US almost all their ships are registered abroad under so-called "flags of convenience". In this case, the two ships were registered in the Bahamas and therefore sail under the Bahamian flag. Onboard the NCL cruise ships passengers are provided with food, entertainment and accommodation (in either a cabin or a stateroom). The company also promotes its cruises through advertising extensively in the US and most of its revenue is generated in the US. Between September 1998 and September 1999, five US citizens took cruises on the Bahamian-flagged Norwegian Sea or Norwegian Star cruise ships, with the voyages originating out of Houston. Three of the passengers were disabled and they were accompanied on the cruises by able-bodied passengers. In August 2000 they filed a class action lawsuit against NCL, seeking declaratory and injunctive relief under Title III for a variety of ADA violations. They claimed that NCL charged premiums for disabled-accessible cabins and help from crew members, the shore excursions were not accessible to those with mobility impairments, it had failed to design disabled access to swimming pools, restaurants, elevators, public bathrooms and other public facilities and denied able-bodied passengers travelling with disabled people access to these facilities. In relying on the provisions of Title III the claimants (known as plaintiffs in the US) asked the court to: 1) order NCL to end its discriminatory practices and policies; 2 AUTUMN 2005 2) remove physical barriers on existing ships (where feasible); and 3) ensure that any newly built ships are fully ADA compliant. NCL responded that they were not bound by the ADA as they were not subject to US law since they sail under a foreign flag and that only an explicit statement by Congress could justify imposing the US law, even if the ships docked at a US port. The Federal District Court in Houston rejected NCL's argument that they were not bound by the ADA since they sail under a foreign flag. The case proceeded to a Federal Appeals Court where it was ruled that the ADA did not apply to foreign-flagged vessels that come into the US. The matter was referred to the Supreme Court who were asked to determine what Congress intended when it passed the landmark ADA in 1990 barring discrimination against the disabled in the enjoyment of services in places of "public accommodations". www.klng.com The Supreme Court decision Reversing the decision of the Federal Appeals Court, the Supreme Court held that the ADA generally did apply, and remanded the case for consideration of the individual violations alleged. Specifically, the Court found that, while the ADA would not apply to the internal affairs of a foreign flagged cruise ship, it would apply where the security and well-being of US citizens or territory was affected. This decision occupies the narrow jurisprudential space between Benz et al. v. Compania Naviera Hidalgo, S.A., 353 U.S. 138 (1957) and International Longshoremen's Local 1416, AFL-CIO v. Ariadne Shipping Company, 397 U.S. 195 (1970) without overturning either. These cases contradict each other in that one found that the US employment legislation did apply to foreign flagged ships docked in US ports, whilst the other held that it did not. After careful consideration of both the above named cases, the Court has drawn the line for the application of the ADA to foreign flagged cruise ships at the point where the policies, procedures, and facilities have an affect on US citizens and their rights. Without deciding, the court indicated a number of practices that would almost certainly be prohibited by the ADA. These include: I Charging disabled passengers a higher fare and special surcharges; I Maintaining evacuation equipment and programs in areas inaccessible to disabled passengers; I Requiring a special waiver of all medical liability from disabled passengers; I Requiring disabled passengers to travel with a companion; and I Reserving the right to remove from the ship any disabled individual whose presence endangers the "comfort" of other passengers. The Court suggested that discriminatory practices like these, which could easily be changed without much inconvenience, expense, or interference with the internal affairs and management of the vessel, were violations of the ADA that could and should be immediately remedied. Thus, those easily altered policies and procedures that might be considered discriminatory should be reconsidered as soon as possible, as it may only be a matter of time until lower court cases confirm that they are ADA violations. However, the Court also indicated a number of ADA requirements from which foreign flagged cruise ships will most likely be exempt. These include: AUTUMN 2005 3 Travellers’ Checks I Any requirement that would bring the ship out of compliance with international safety regulations, such as the International Convention for the Safety of Life at Sea (SOLAS), or any other international legal obligation; I Those that would create serious difficulties for the vessel and would have a substantial impact on its operation; I I Any requirement that would create a significant risk to the health and safety of others that could not be eliminated by a modification of practices, procedures, or by the provision of auxiliary aids or services; Those requirements which would affect the internal management and functioning of the cruise line, particularly those that do not affect US passengers. Such requirements, which could present a safety risk or force the cruise line to incur substantial cost and inconvenience, will almost certainly not apply, not only because of the Court's indication that they should not, but also because the ADA's own limitations and qualifications would prevent the imposition of such requirements. For instance, those with disabilities cannot be "denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the goods, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden (emphasis added)". With regards to the intention of Congress, Mr Justice Kennedy stated 4 AUTUMN 2005 that "it is reasonable to presume Congress intends no interference with matters that are primarily of concern only to the ship and the foreign state in which it is registered. It is also reasonable, however, to presume Congress does intend its statutes to apply to entities in United States territory that serve, employ, or otherwise affect American citizens, or that affect the peace and tranquillity of the United Sates, even if those entities happen to be foreign-flag ships. Cruise ships flying foreign flags of convenience offer public accommodations and transportation services to over 7 million United States residents annually, departing from and returning to ports located in the United States. Large numbers of disabled individuals, many of whom have mobility impairments that make other kinds of vacation travel difficult, take advantage of these cruises or would like to do so. To hold there is no Title III protection for disabled persons who seek to use the amenities of foreign cruise ships would be a harsh and unexpected interpretation of a statute designed to provide broad protection for the disabled". "It would be incongruous, nevertheless, to attribute to Congress an intent to require modifications that threaten safety to others simply because the threat comes not from the disabled person but from the accommodation itself. The anomaly is avoided by concluding that a structural modification is not readily achievable …….if it would pose a direct threat to the health or safety of others" (Kennedy J). The Proposed Regulations: Look Before You Build The Architectural and Transportation Barriers Compliance Board is in the process of revising its guidelines for large passenger vessels, and has issued a set of proposed regulations that the Supreme Court noted in its decision. These can be found in their totality at http://www.access-board.com/pvaac/ guidelines.htm. The regulations, when enacted, will apply to all passenger vessels covered by the ADA, so by implication they will almost certainly apply to foreign flagged cruise ships now that they fall under Title III. These regulations cover every aspect of ship construction, from boarding and evacuation to cabins and bathrooms to recreation areas. Each section of the 113 page document contains special exceptions to each regulation designed to maximize ADA compliance while minimizing inconvenience and the violation of other safety regulations. However, under Title III, these regulations will not apply to existing ships but will only come into play when a ship is altered or built. Once these regulations are enacted, whenever any section of a ship is altered that space will have to conform to the regulations to the maximum extent reasonably feasible. www.klng.com Looking Towards the Future Whilst it remains to be seen what the long term affects of this new ruling will be, it is certain that non-complying policies that can be changed should be changed, if not immediately then as soon as lower courts rule on precisely what is and is not prohibited. Cruise lines building or altering their ships should look closely at the proposed regulations for an indication of what might be required in the future, and should be well acquainted with the regulations once they are enacted. “To hold there is no Title III This ruling will undoubtedly have a substantial impact on the industry, and companies should be on alert for forthcoming developments by both the courts and regulatory agencies. protection for the disabled." protection for disabled persons who seek to use the amenities of foreign cruise ships would be a harsh and unexpected interpretation of a statute designed to provide broad Government publishes long awaited draft corporate manslaughter bill In the Autumn 2004 and Spring 2005 edition, Travellers' Checks reported on the delayed proposals by the Government to introduce a Corporate Homicide Bill ("the Bill") following the recommendations of the Law Commission in 1997. In March this year, Charles Clarke announced the publication of the draft corporate manslaughter Bill that creates a new criminal offence of corporate manslaughter. The current law The proposed Bill The current law requires establishing that an individual at the top of a company is personally responsible and guilty of manslaughter before the company can be prosecuted for the offence. That individual needed to be the 'controlling mind' of the company. Traditionally, this has meant that successful prosecutions have proven to be extremely difficult and therefore convictions have been rare. The first point to note about the Bill is that it does not apply to individuals but rather it is about corporate liability and refers to the companies themselves. However, individuals would remain liable to prosecution for offences where they are personally at fault. The maximum penalty for corporate manslaughter will be an unlimited fine against the corporation rather than imprisonment. Cases will be heard in the Crown Court which will also have the power to issue remedial orders. In addition, the Bill does not apply to unincorporated associations or partnerships. An organisation will be guilty of an offence if the way in which the senior managers run or organise its activities cause a person's death. There must also be a gross breach of a duty of care which the organisation owed them as their employer or the occupier of a AUTUMN 2005 5 Travellers’ Checks building or in supplying goods or services or performing a commercial activity. Courts will look at the working practices set down by the company's managers and the organisation's conduct will be assessed against a number of statutory criteria, including the extent to which it had breached relevant health and safety legislation. Better Regulation Task Force Report 'Better Routes to Redress' The Bill complements other forms of accountability, such as prosecutions under health and safety legislation, and the expected standards would be linked to them. In deciding whether or not an organisation is guilty of corporate manslaughter, the court will be able to consider any breaches of health and safety laws that may have taken place and any failures to follow guidance. Senior managers are those who play a significant, that is to say decisive or influential, role in managing or making management decisions about the activities of the organisation as a whole or a substantial part of it. The normal rules of causation will apply and the alleged management failure must have been more than a minor contribution to the death with no intervening act breaking the chain of events. Conclusion The Bill deals with a highly complex area of the law and is being carefully scrutinised by pressure groups, large corporations and union leaders. In light of the Bill it is more important than ever that all companies in the travel and leisure sector implement a comprehensive health and safety and due diligence policy to minimise risks to staff and customers, particularly since liability will be linked to these standards. 6 AUTUMN 2005 Under the current Civil Procedure Rules a claim for personal injuries in the small claims court may be brought if the financial value of the claim is not more than £5,000 and the financial value of any claim for damages for personal injuries is not more than £1,000. Costs are not awarded in the small claims court which makes it an attractive forum for litigants in person. Claims with a personal injury element worth more than £1,000 must be brought in either the fast track or multitrack. Costs are awarded to the winning party on the whole. Last year the Better Regulation Task Force published the report “Better Routes to Redress” to advise the Government of ways in which to tackle the perceived growth of a “compensation culture” in the UK. In particular, the Task Force recommended that “the Department for Constitutional Affairs should carry out research into the potential impact of raising the limit under which personal injury claims can be pursued through the small claims track. The research should establish a limit which best balances the benefits to the claimant and to society against the costs, but justify any limit lower than £5,000.” The Department of Constitutional Affairs recently announced in their report “Tackling the Compensation Culture” that they are researching further the recommendation by the Better Regulation Task Force that the www.klng.com small claims court personal injury threshold be raised from £1,000 to £5,000. The report states that "the small claims personal injury limit of £1,000 has not been raised since 1991 and the Government accepts the Task Force's recommendation to undertake research into the benefits and costs of raising it…..However, we recognise concerns have been expressed for claimants in personal injury cases if the limit was raised to £5,000. We also recognise the concerns expressed that the processes and costs in these lower value cases are often the most disproportionate." If this recommendation is implemented then this will impact on personal injuries claims brought against the travel industry since many claims that would have been heard in the fast track will now be heard in the small claims court. This will have costs implications since costs for both sides in small claims are not recoverable. “...this will impact on personal injuries claims brought against the travel industry since many claims that would have been heard in the fast track will now be heard in the small claims court. This will Comments The announcement of further research into this threshold by the Government has been criticised as being manifestly unfair since it would preclude the use of legal advice by claimants because costs will not be recoverable. In contrast insured defendants' are almost always legally represented. On the other hand, a personal injury litigant in person will not have to risk financial ruin in the process, since they will not have to pay their opponent's costs if they lose. It remains to be seen whether or not this recommendation will be implemented by the Government. have costs implications..." OFT -v- easyCar In the last issue of Travellers' Checks we reported on the Advocate General's Opinion in the OFT -v- easyCar case, where the hire of cars was deemed not to be "transport" and that accordingly consumers were entitled to a cooling off period if they had bought such services on the internet or by phone (distance selling). In an unusual development, the European Court has reversed the AG's Opinion and has found in favour of easyCar. It follows that the hire of cars is a transport service and is exempted from the cooling off period allowed generally to consumers under Directive 97/7/EC and the UK Distance Selling Regulations. AUTUMN 2005 7 Travellers’ Checks Travellers’ Checks Licensing Alert Bars, clubs, pubs and off-licences can now apply for alcohol and public entertainment licenses under the new licensing regime. The Licensing Act 2003 represents a complete overhaul of the old licensing arrangements and means that Licensing Authorities, rather than Magistrates Courts, have now begun processing licensing applications for conversion to new style licences. The rationale behind the new regime is to encourage greater flexibility in relation to opening hours and an overall aim to create a continental, café style drinking environment. However, Licensing Authorities must take into account any impact this may have on local residents and businesses when reaching their decisions. If you have missed this deadline you will have to make a new style application for a premises licence, personal licence or club premises certificate in accordance with the new Act. There is a great deal of guidance about the licensing applications but your first port of call should be the Local Authority with jurisdiction for your licence. We have been involved with many licensing matters, from the purchase of pubs and hotels, to the building of premises and securing the necessary licences. For further information on this matter please contact: Polly Woodfield pwoodfield@klng.com Tel: +44 (0)20 7360 8180 To ensure a smooth transition to the new regime, you should have applied to convert your current justices' licence by 6 August 2005. Who to Contact Kirkpatrick & Lockhart For further information contact Nicholson Graham LLP Cynthia Barbor cbarbor@klng.com T: +44 (0)20 7360 8170 110 Cannon Street Laura Harcombe lharcombe@klng.com T: +44 (0)20 7360 8186 London EC4N 6AR www.klng.com Kirkpatrick & Lockhart Nicholson Graham (K&LNG) has approximately 1,000 lawyers and represents entrepreneurs, growth and middle market companies, capital markets participants, and leading FORTUNE 100 and FTSE 100 global corporations nationally and internationally. K&LNG is a combination of two limited liability partnerships, each named Kirkpatrick & Lockhart Nicholson Graham LLP, one qualified in Delaware, U.S.A. and practicing from offices in Boston, Dallas, Harrisburg, Los Angeles, Miami, Newark, New York, Palo Alto, Pittsburgh, San Francisco and Washington and one incorporated in England practicing from the London office. This publication/newsletter is for informational purposes and does not contain or convey legal advice. The information herein should not be used or relied upon in regard to any particular facts or circumstances without first consulting a lawyer. Data Protection Act 1998 - We may contact you from time to time with information on Kirkpatrick & Lockhart Nicholson Graham LLP seminars and with our regular newsletters, which may be of interest to you. We will not provide your details to any third parties. Please e-mail cgregory@klng.com if you would prefer not to receive this information. 8 AUTUMN 2005 © 2005 KIRKPATRICK & LOCKHART NICHOLSON GRAHAM LLP. ALL RIGHTS RESERVED.