NOVEMBER 2005 Employment Law Essential Disaster Plan Components for Persons Responsible for Human Resource Matters The events of September 11, 2001, and the hurricane season of 2005, remind us that businesses are constantly confronted with the threat of man-made or natural disasters that can cripple operations and have far-reaching consequences on employees. Employers who have witnessed the effects of hurricanes, floods, terrorist attacks and even episodes of workplace violence recognize the importance of implementing an emergency management or disaster plan. All employers should follow suit. Regardless of size or geographic location, all companies should develop and implement a workable, realistic and effective emergency management plan tailored to the company’s particular needs. This plan should be established and familiar to all of the company’s employees long before a crisis strikes. This Alert sets forth general guidelines that companies should take into account in formulating such a plan, including highlights of key human resource issues employers might face following a crisis. PLAN AHEAD The Federal Emergency Management Agency (FEMA), now part of the Department of Homeland Security, offers useful advice to the private sector in assessing risks and developing and implementing appropriate emergency management plans. Among the publications FEMA offers to the public, the Emergency Management Guide for Business and Industry (hereinafter, “the Guide”), available at www.fema.gov, is particularly instructive. The Guide should be consulted by businesses developing an emergency management plan (hereinafter, “the Plan”). It outlines the steps businesses should take – from creating a planning team, to assessing vulnerabilities and capabilities, to developing and implementing an appropriate Plan. In using the Guide to create a Plan, businesses should take the following steps, among others: Establish a Planning Team Upper management should appoint a team responsible for creating the Plan and should assign leaders for the team. The team should include input from all functional areas of the business and should have the authority and resources necessary to develop and implement the Plan. The company should ensure that all employees understand that the Plan will involve the entire business. Analyze the Hazards Facing the Business and the Available Resources to Combat Them This step requires an assessment of the company’s capabilities and the likely hazards facing it. The company must review any plans and policies already in place, as well as applicable laws and regulations, such as Occupational Safety and Health Administration (OSHA) requirements. Companies should also determine what products, services and operations are vital and should evaluate backups for each. Businesses should then assess available internal resources (e.g., fire protection equipment, alternative information management systems) and external resources. In analyzing available resources, companies are well advised to reach out to the public sector and establish meaningful contacts with first responders (such as police departments, fire departments and emergency medical services organizations), as well as second responders who may be called upon in the event of an emergency (such as the regional FEMA office, state emergency management agencies, and the local office of the Federal Bureau of Investigation) and utility companies. Perform an Insurance Audit Companies should also review insurance policies and ensure that appropriate coverage is in place. Businesses should work closely with their insurance carriers to understand any applicable exclusions or areas of exposure. Conduct a Vulnerability Analysis This step requires a company to examine the hazards within the company and the community in which the business is located and consider crises that have occurred in the past or which may result from the geographic location of the business or from technological or human error. Companies should solicit external input to identify potential hazards, such as from local emergency management agencies. Businesses should then determine the likelihood of facing those hazards and the impact on the business were they to occur (for instance, if a crisis were to result in the shutdown of the business, would the company be in violation of its contractual obligations?). The company should also assess the available internal and external resources with which to respond to each potential crisis. The Guide provides a numeric system to make this assessment. Develop the Plan The Plan should address seven core elements: direction and control; communication; life safety; property protection; community outreach; recovery and restoration; and administration and logistics. A business must establish deadlines and milestones to ensure the Plan addresses each of these areas and is completed in a timely fashion. In drafting the Plan, businesses must anticipate difficult employment concerns which must be carefully analyzed well before a crisis. For instance, in the event of a shutdown of the 2 NOVEMBER 2005 business, will the business offer employees salary continuation? Crisis counseling? Emergency response procedures should be outlined in the Plan with appropriate supporting documentation (e.g., emergency call lists, building schematics, and resource lists). The company must coordinate with government authorities to solicit their input, comply with any reporting requirements, and address any logistical concerns. Businesses should then test drafts of the Plan within the company, such as by engaging in “tabletop exercises” – conference room meetings where a hypothetical crisis is presented, and employees responsible for managing a crisis explain what they would do at each stage. Such exercises are helpful in identifying areas of confusion or overlap. Companies should modify and finalize the Plan in light of these efforts and then distribute it. Implement the Plan Once the Plan is complete, the company must create a culture of compliance with it. Training and drilling on the Plan must be planned in advance and conducted routinely so that the Plan remains viable and relevant. Evaluate and Modify the Plan The Plan is not, and should not become, a static document. It must be periodically audited, reviewed and amended so that it remains an accurate, realistic and lawful outline for the company to follow in an emergency. Indeed, following the Plan must be second-nature for it to be effective in a crisis. A key component to any well drafted Plan will be the consideration of issues that affect the human capital of an organization – its employees. Any unique scenario will involve different issues related to employee rights and benefits, safety and welfare. As part of the planning process, however, employers should consider their existing employment policies and practices and the legal obligations they might face depending on the nature and scale of a disaster. WHAT IF EMPLOYEES CANNOT OR DO NOT RETURN TO WORK AFTER A CRISIS? Evaluate Protected Leave Eligibility Employees who do not return to work immediately following a disaster may be eligible for some form of KIRKPATRICK & LOCKHART NICHOLSON GRAHAM LLP protected leave under state or federal law or under company policies, including, for example, those set forth below. ■ Uniformed Services Employment and Reemployment Rights Act Protection under this statute for employed members of the military who are called into active duty also extends to cover federal emergency workers dispatched to assist with natural disasters, including intermittent disaster response appointees upon activation of the National Disaster Medical System. ■ Family and Medical Leave Act (“FMLA”) If the Company employs fifty or more people within a seventy-five mile radius, consider whether employees are eligible for leave based on their own serious health condition or the serious health condition of a family member. ■ Americans With Disabilities Act An employee who is not eligible for leave under the FMLA may be eligible for leave as a reasonable accommodation for a qualifying disability. Provide Required Benefit Continuation Forms Evaluate necessary documentation to be provided to employees. ■ Consolidated Omnibus Budget Reconciliation Act (“COBRA”) Employees and their families who lose their health benefits may have the right to continue group health benefits provided by their group health plan for limited periods of time under certain circumstances such as voluntary or involuntary job loss, reduction in the number of hours worked, transition between jobs, death, and other life events. Qualified individuals who elect to continue coverage under COBRA may be required to pay the entire premium for coverage up to 102 percent of the cost to the plan. Employees not entitled to continue group health benefits under COBRA may, nevertheless, have coverage under similar state laws. ■ Employees who do not or cannot return to work may be eligible for final wages, payment for accrued but unused vacation time, and/or other benefits provided under company policies or individual contracts including, among others, commissions, bonuses, expense reimbursement or severance. If employees fail to return to work, payments due to them should be sent to the employee’s last known address. GOING FORWARD WITH THOSE WHO WANT TO RETURN TO WORK Provide for Safety and Welfare Help create a smooth transition for those employees returning to work. ■ Occupational Safety and Health Administration Following a disaster, remain mindful of standards for workplace safety. Employees may not work if they have a good faith belief that there is an “imminent danger” in the workplace that has been reported to a supervisor, has not been corrected, and cannot be timely addressed through OSHA’s complaint process. An “imminent danger” exists where there is a threat of death or serious physical harm or a reasonable expectation that toxic substances or other health hazards are present and that exposure to them will shorten life or cause substantial reduction in physical or mental efficiency. ■ Employee Assistance Plan (“EAP”) If the company has an EAP in place, make sure it is accessible to those who may need it and remind employees of the existence and confidential nature of services available through the EAP. ■ Employee Outreach Consider establishing policies that allow employees to donate vacation/sick/personal days to other employees to assist those who have been affected by a disaster. Also consider whether the company can set up a charitable foundation to accept donations from employees or others to assist affected employees and their families. Unemployment Many state unemployment laws require employers to provide separated employees with a notice of their rights to unemployment within a certain time period following their separation from employment. 3 Honor Obligations to Employees NOVEMBER 2005 Payroll and Benefit Considerations Under wage and hour laws, employers are required to pay nonexempt employees only for hours actually worked. For exempt employees, however, if the KIRKPATRICK & LOCKHART NICHOLSON GRAHAM LLP employee’s exempt status is based in part on the fact that the employee is salaried, you must not deduct from the employee’s salary unless it is permissible to do so under one of the limited exceptions to the Fair Labor Standards Act. In addition, if you assign an “exempt” employee to perform “nonexempt” job duties or responsibilities following a disaster, you may have to pay overtime. WHAT HAPPENS IF WE CLOSE OUR DOORS OR HAVE TO DOWNSIZE? Worker Adjustment Retraining and Notification Act (“WARN”) If a disaster results in either a mass layoff or plant closing (as defined by WARN), consider applicability of WARN and possible exceptions, including the natural disaster exception. If an employer can demonstrate that the plant closing or mass layoff is a direct result of the natural disaster, it is excused from full compliance with the 60-day notice requirement under WARN. However, if applicable, an employer must still give such notice as is practicable either before or after the employment loss. Some “unnatural” disasters may qualify under the “unforeseeable business circumstance” exception to WARN. Layoff Analysis Prior to conducting a layoff, consider business justifications for employee terminations and consider employees’ status as members of protected categories and any potential adverse impact of any layoffs. Also consider whether anyone has recently taken a protected leave of absence or complained of any unlawful activity that could form the basis of a claim for retaliation. Relocation Assess feasibility of relocating affected employees to other offices, providing temporary offsite work space and/or allowing employees to work remotely. While this checklist highlights certain issues and obligations employers may want to consider, it is not inclusive of all state and federal employment laws that may become important following a disaster. You should, therefore, consult with counsel before taking action in any area that could have legal consequences. Wendy A. Berliner wberliner@klng.com 617.261.3137 Christine Watts Johnston cjohnston@klng.com 617.261.3138 Michael D. Ricciuti mricciuti@klng.com 617.951.9094 4 NOVEMBER 2005 KIRKPATRICK & LOCKHART NICHOLSON GRAHAM LLP If you have questions or would like more information about K&LNG’s Employment and Labor practice, please contact one of our lawyers listed below: Boston Henry T. Goldman Mark D. Pomfret 617.951.9156 617.261.3147 hgoldman@klng.com mpomfret@klng.com Dallas Jaime Ramón 214.939.4902 jramon@klng.com Harrisburg Carleton O. Strouss 717.231.4503 cstrouss@klng.com London Paul Callegari Los Angeles +44.20.7360.8194 pcallegari@klng.com Thomas H. Petrides Paul W. Sweeney, Jr. 310.552.5077 310.552.5055 tpetrides@klng.com psweeney@klng.com Miami April L. Boyer Carol C. Lumpkin Michael C. Marsh 305.539.3380 305.539.3323 305.539.3321 aboyer@klng.com clumpkin@klng.com mmarsh@klng.com Newark Rosemary Alito Vincent N. Avallone Marilyn Sneirson 973.848.4022 973.848.4027 973.848.4028 ralito@klng.com vavallone@klng.com msneirson@klng.com New York Eva M. Ciko 212.536.3905 eciko@klng.com Palo Alto Linda L. 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