APRIL 2005 Record Retention & E-Discovery Electronic Discovery—The Emerging Minefields The duty to produce electronic records and materials in litigation within the United States is now clearly established; indeed, proposed revisions to the Federal Rules of Civil Procedure confirm that the 21st Century will soon witness the transformation of traditional trial practice to accommodate electronic records in all phases of litigation, from initial discovery and production through trial. However, recent judicial rulings indicate that companies and their counsel can face tough challenges in figuring out how best to execute these new procedures. Three recent decisions highlight some of the topics on which judges are focusing their attention and holding businesses accountable: Electronic discovery requires the preservation, identification and production of relevant electronic records. But litigants must do more today than merely produce printouts of e-mails for review. When ediscovery is lacking or incomplete, courts are prepared to examine vigorously the methods and practices employed by litigants to evaluate their information systems, electronic storage methods, and search and retrieval protocols. In doing so, courts are endeavoring to advance two emerging principles: Fails to suspend the routine deletion or “overwriting” of electronic media, including emails and recordable DVDs capturing telephone call records. ■ ■ Responsible compliance with discovery obligations, including the production of reasonably available and potentially relevant electronic records, will not be impaired by the high-tech reality of today’s business environments. Litigants—and their counsel—will be held accountable to comply with e-discovery in a technologically competent manner. ■ The administration of electronic records retention and destruction practices after a party becomes aware of the potential for litigation, including conduct that: Permanently erases hard drives on computers scheduled for liquidation, causing the unavailability of large volumes of records not otherwise retained or preserved. ■ E-mail backup procedures, including: With respect to storage media, such as magnetic tapes: — — — The timing of backup tape recycling/ overwriting. The management of obsolete storage media, including the hardware and software necessary to access data stored on the obsolete media. The use of electronic storage, archiving and searching techniques that result in: — Based on several cases announced in the last six weeks, litigants can expect that, if challenged, their ediscovery procedures and techniques will be reviewed with significant scrutiny by the courts. Moreover, courts are demonstrating their strong interest in the technologies themselves, and have shown a willingness to explore the details of e-discovery compliance. The timing and frequency of backup procedures. — — Truncation of the content of selected records. Deletion or omission of attached files or records. Deletion or alteration of selected records or data fields during migration of records between selected storage media, including blind carbon copies, original document creation dates and other original “metadata.” Kirkpatrick & Lockhart Nicholson Graham LLP ■ ■ The failure to suspend ongoing deletion schedules, resulting in the routine destruction of e-mail records that may be directly relevant to the subject matter of litigation. the jury returned a verdict for $29.3 million— including $20.2 million in punitive damages— based on e-mails produced and not produced. ■ Effectively granting a default judgment against one defendant—the jury will be read large portions of the complaint and other allegations prepared by plaintiff and will be instructed that the facts read to it are deemed established for all purposes and that the jury may consider the allegations as facts in determining, for the purpose of punitive damages, whether defendant sought to conceal misconduct. ■ The revocation, shortly before the start of trial, of the pro hac vice admission of lead trial counsel, thus excluding the attorney from further proceedings in the case. Techniques employed to search electronic records to identify potentially relevant materials, including: Accounting for the physical location (and probable content) of all historic records. Properly structuring search scripts and protocols, including the avoidance of script errors that: — — — — ■ Fail to locate records that included responsive attachments. Prevent the effective search of e-mail records created and maintained by different software programs. Employ “hyper case sensitive” searching methods, resulting in an under-inclusive search pattern. Omit electronic mail records addressed to “group” names or addresses. Delivery of accurate information about electronic records and discovery compliance, including: The cases from which the preceding lessons have been extracted confirm the complexity and importance of planning, preparing and conducting well-designed and effective procedures to preserve, locate, search and make available electronic records in pending civil litigation. While all of the cases potentially involve further appeals, there is little question of a trend that will challenge companies and their counsel significantly in the months and years ahead. The cases referred to in this client alert are: Information retained within a company’s internal electronic document management system. ■ Zubulake v. UBS Warburg LLC (02 Civ. 1243 SAS), U.S. District Court for the Southern District of New York (April 6, 2005) Verification of the discovery procedures employed, and the results of those procedures. ■ Coleman (Parent) Holdings, Inc. v. Morgan Stanley & Co., Inc. (Case No. 03-5045 AI), 15th Judicial Circuit, Palm Beach Co., Florida (March 23, 2005) ■ E*Trade Securities LLC v. Deutsche Bank AG (Civil No. 02-3711 RHK/AJB), U.S. District Court for the District of Minnesota (Feb. 17, 2005) Confirmation or testing of cost and time estimates for performing discovery procedures involving electronic records. THE CONSEQUENCES Facing serious problems with respect to some or all of these issues, some courts have aggressively exercised their authority to impose sanctions. Some of these sanctions have been harsh: ■ Jury instructions that permit juries to make “adverse inferences” that the discovery misconduct was likely to be concealing records unfavorable to the party’s case. In one wrongful termination case, 2 APRIL 2005 Bruce H. Nielson bnielson@klng.com 202.778.9256 Jeffrey B. Ritter jritter@klng.com 202.778.9396 KIRKPATRICK & LOCKHART NICHOLSON GRAHAM LLP FOR MORE INFORMATION, please contact one of the following K&LNG lawyers: Boston Mark E. Haddad Thomas Holt 617.261.3116 617.261.3165 Dallas Michael D. Napoli 214.939.4927 Jaime Ramon 214.939.4902 mhaddad@klng.com tholt@klng.com mnapoli@klng.com jramon@klng.com Harrisburg Carleton O. Strouss 717.231.45003 cstrouss@klng.com 212.536.3905 eciko@klng.com 212.536.3916 elicker@klng.com Pittsburgh David R. Cohen Robert L. Byer Richard Paciaroni Lucas G. Paglia 412.355.8682 412.355.6200 412.355.6767 412.355.6246 dcohen@klng.com rbyer@klng.com rpaciaroni@klng.com lpaglia@klng.com San Francisco Jonathan D. Jaffe 415.249.1023 jjaffe@klng.com Edward P. Sangster 415.249.1028 esangster@klng.com Deborah Bailey-Wells 415.249.1065 dbaileywells@klng.com Los Angeles Michael L. Mallow 310.552.5038 mmallow@klng.com Ronald W. Stevens 310.552.5521 rstevens@klng.com Miami Marc H. Auerbach 305.539.3340 mauerbach@klng.com Newark Donald W. Kiel New York Eva M. Ciko Eugene R. Licker Washington Bruce H. Nielson Jeffrey B. Ritter 202.778.9256 bnielson@klng.com 202.778.9396 jritter@klng.com 973.848.4064 dkiel@klng.com www w.. k l n g . c o m BOSTON ■ DALLAS ■ HARRISBURG ■ LONDON ■ LOS ANGELES ■ MIAMI NEWARK ■ ■ NEW YORK ■ PITTSBURGH ■ SAN FRANCISCO ■ WASHINGTON Kirkpatrick & Lockhart Nicholson Graham LLP (K&LNG) has approximately 950 lawyers and represents entrepreneurs, growth and middle market companies and leading FORTUNE 100 and FTSE 100 global corporations nationally and internationally. K&LNG is a combination of two limited liability partnerships, each named Kirkpatrick & Lockhart Nicholson Graham LLP, one qualified in Delaware, U.S.A. and practicing from offices in Boston, Dallas, Harrisburg, Los Angeles, Miami, Newark, New York, Pittsburgh, San Francisco and Washington and one incorporated in England practicing from the London office. This publication/newsletter is for informational purposes and does not contain or convey legal advice. 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