UCL INFORMATION SERVICES DIVISION IT for SLMS IT for SLMS: Live@UCL – Outlook 2007 Manage another user’s Calendar (acting as Delegate) 1. Document Information Document Name Outlook2007-calendar-act-as-delegate.docx Service live@UCL (Calendar) Author Kristina Drew Contributors Issue Date 01/08/2013 2. Document History Version Date Summary of change 1.0 01/08/2013 Republished with ‘IT for SLMS’ branding outlook2007-calendar-act-as-delegate.docx Confidential Page 1 of 4 UCL INFORMATION SERVICES DIVISION IT FOR SLMS Contents 1. Document Information ......................................................................................... 1 2. Document History ................................................................................................ 1 3 Introduction .......................................................................................................... 2 4 Responding to meeting requests to which your manager has been invited ......... 2 5 Accept or decline the meeting on behalf of your manager ................................... 3 6 What happens when I respond to meeting requests? .......................................... 3 6.1 In your Deleted Items folder: ......................................................................... 3 6.2 In your manager’s Inbox: ............................................................................... 4 3 Introduction Once you have been given Delegate (Editor) access to another user’s Calendar (such as your manager), you will be able to manager his or her meeting requests. 4 Responding to meeting requests to which your manager has been invited When someone invites your manager to a meeting, you will receive a meeting request email in your Inbox. It will look like a regular email, but when you view the message in the reading pane, the Info Bar will read: Received for <name>. Please respond. If there are any conflicts (in your manager's Calendar), this will also be highlighted in the Info Bar with the message: outlook2007-calendar-act-as-delegate.docx Confidential Page 2 of 4 UCL INFORMATION SERVICES DIVISION IT FOR SLMS Conflicts with another appointment. 5 Accept or decline the meeting on behalf of your manager You can do so by either clicking on the Accept, Tentative, Decline, Propose New Time options at the top of the message. Please see document “Responding to a meeting request” for information about each of these responses. Alternatively, you can click on the Calendar... button (at the top of the email message) to view the meeting in context with other appointments that may have already been scheduled. The Calendar will open in a separate window, and from here you can accept/decline the meeting as you would in the usual manner. 6 What happens when I respond to meeting requests? Whichever option you choose, you should always send a response (e.g. Accept, Decline etc). When you do so, the person for whom you are acting as Delegate will see that you have responded on his or her behalf and will know that they do not need to take any action. By default, once you have sent the response, the meeting request email is moved to your Deleted Items folder. Tip! To retain meeting request emails in your Inbox: Tools > Options > Email Options... > Advanced Email Options > uncheck Delete meeting request from Inbox when responding 6.1 In your Deleted Items folder: Assuming you accepted the meeting request, the message in Info Bar in the meeting request will have changed to: Received for <name of manager>. Accepted by <your name> on <date and time> outlook2007-calendar-act-as-delegate.docx Confidential Page 3 of 4 UCL INFORMATION SERVICES DIVISION IT FOR SLMS 6.2 In your manager’s Inbox: The message in their Info Bar will have changed from: The meeting request has been sent to your delegate(s). Your delegate has not responded to this meeting. To: Accepted by <name> on <date and time>. outlook2007-calendar-act-as-delegate.docx Confidential Page 4 of 4