• From college student to supervisor. • Defining the new normal in the workplace. • Understanding and navigating through the four distinct generations. 1 • Challenges. • The sticking points to a successful organization. • Steps that will guide you through the generational differences. Aside from making memories, learning new things, and gaining life experience, college, for many, is the gateway to building a career. Sounds great right? UNTIL…. 2 3 4 5 Many employers place new graduates in supervisory roles – Is this different than leading class group projects? New frontier in the workplace; multiple generations must function together in order to create a successful organization. 6 The question: How does one effectively communicate across generational divides? • Traditionalists (Born before 1945). The Four Generations • Baby Boomers (Born 1946-64). • Generation X (Born 1965-80). • Millennials (Born 1981-2001). 7 8 Note. Retrieved from: Shaw, H. (2013). Sticking points. Carol Stream, IL: Tyndale House Publishers, Inc. 9 10 11 Note. Retrieved from: Shaw, H. (2013). Sticking points. Carol Stream, IL: Tyndale House Publishers, Inc. 12 13 14 15 Note. Retrieved from: Shaw, H. (2013). Sticking points. Carol Stream, IL: Tyndale House Publishers, Inc. 16 17 18 Note. Retrieved from: Shaw, H. (2013). Sticking points. Carol Stream, IL: Tyndale House Publishers, Inc. 19 20 - From experience, the most important thing is to have is a vision. - The second most important thing is being able to communicate that vision to your team. Having a vision is not just applicable to entrepreneurs – but to every single person. -Work hard and work smart. 21 Basically, be like Dwight. 22 • As a newly graduated millennial, you will enter a workforce that is comprised of multiple generations – and- you are the youngest. • What will your employer expect of you? • What will you expect of you? • What will your employees and co-workers expect of you? • How will you deal with these challenges? 23 Leading = Managing. Colin Powell, “..love your soldiers, always be thinking about your soldiers.” Don’t be like Ron. Leaders love their people; if we love people, we won’t try to change them. We can only lead people if we quit trying to change them. We can’t quit trying to change them until we appreciate them and we can’t appreciate them until we understand them. 24 1) Communication (Best way to interact). 2) Decision Making (How do we decide). 3) Dress Code (Can I wear flip flops). 4) Feedback (How often and how do I want input). 5) Fun (How much fun is allowed). 6) Loyalty (When is it okay to move on). 25 Note. Retrieved from: Shaw, H. (2013). Sticking points. Carol Stream, IL: Tyndale House Publishers, Inc. 7) Knowledge transfer(How do we transfer critical knowledge to new employees). 8) Meetings (What should happen). 9) Policies (Rules or guidelines). 10) Respect (How do I get others to respect me). 10) Training (How do I learn best). 11) Work Ethic (How many hours are required and when must I work them). 26 Note. Retrieved from: Shaw, H. (2013). Sticking points. Carol Stream, IL: Tyndale House Publishers, Inc. 1) Acknowledge (Talk about the differences). 2) Appreciate (Focus on “why,” not “what” and common needs). 3) Flex (How can we accommodate differences). 4) Leverage (Maximize the strength of each generation). 5) Resolve (What gives the best results). 27 Note. Retrieved from: Shaw, H. (2013). Sticking points. Carol Stream, IL: Tyndale House Publishers, Inc. Welcome! lgravley@ntlogistics.com 28