African Mobile Observatory 2011 Executive Summary African Mobile Observatory 2011 Driving Economic and Social Development through Mobile Services This is the first African edition in the GSMA Mobile Observatory series. This Observatory provides a comprehensive review of the African mobile communications industry. Included are the latest statistics and market developments, as a reference point for mobile industry participants, policy makers and other interested stakeholders. It covers the state of the industry, including the evolution of competition, innovation in new products, services and technologies and the industry’s contribution to social and economic development in Africa. Executive Summary The mobile industry in Africa is booming. With over 620 million mobile connections as of September 2011, Africa has overtaken Latin America to become the second largest mobile market in the world, after Asia. Over the past 10 years, the number of mobile connections in Africa has grown an average of 30% per year and is forecast to reach 735 million by the end of 2012. Figure 1: Total African Mobile Connections and Penetration Rate (million, % penetration)1 1000 900 Connections (Millions) 800 Penetration 78.11% 70% 0% +3 500 400 56.53% GR CA 60% 47.79% 50% 40.23% 30.59% 735 22.20% 300 15.30% 200 4.43% 6.22% 2.06% 3.13% 53 37 26 17 9.47% 83 136 201 283 379 458 90% 80% 62.62% 600 0 84.88% 72.62% 700 100 82.06% 552 804 860 906 40% 30% 620 20% 10% 0% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012F 2013F 2014F 2015F YTD Fierce competition has driven down prices and increased penetration. Price wars have been common across the continent as operators compete for market share with innovative revenue and pricing options - operators have reduced prices an average of 18% between 61% 2010 and 20112, 57% making mobile connectivity more broadly affordable to the masses. 96% of subscriptions are pre-paid with voice services currently dominating, however the uptake of data services is increasing rapidly. For example in Kenya data revenues, including SMS, have increased at a remarkable 67% CAGR over the last 4 years and now represent 26% of total revenues. 35% 26% 17% Namibia 1 Wireless Intelligence - based on active SIM connections (2011 YTD based on first 9 months data only) 2 Wireless Intelligence Libya Ethiopia Togo Gabon 15% Mali 13% Congo 13% 11% 9% Djibouti Cape Verde Zimbabwe 900 Connections (Millions) 800 Penetration 78.11% 700 600 0% +3 500 400 56.53% GR CA 60% 47.79% 50% 40.23% 30.59% 15.30% 200 4.43% 6.22% 2.06% 3.13% 53 37 26 17 9.47% 201 136 83 283 458 379 552 906 860 804 735 22.20% 300 0 70% 62.62% Executive Summary 100 80% 72.62% 40% 30% 620 20% 10% 0% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012F 2013F 2014F 2015F YTD Figure 2: Price reductions for voice minutes in selected markets (between March and June 2011)3 61% 57% 35% 26% 17% Namibia Libya Ethiopia Togo Gabon 15% 13% Mali Congo 13% 11% 9% Djibouti Cape Verde Zimbabwe The Mobile Industry in Africa contributes US$56bn to the regional economy, equivalent to 3.5% of total GDP. In particular, the mobile ecosystem is estimated to employ over 5 million Africans and is contributing to bringing mobile services to customers right across the continent. However there remains huge untapped potential - 36% of Africans, within the 25 largest African mobile markets (A25), still have no access to mobile services. Projections indicate that raising the whole region to 100% mobile penetration (see figure 3), could add an additional $35 billion in aggregate GDP to the region, equivalent to a further 2% increase.4 Figure 3: The direct contribution of mobile operators to GDP in A25 countries (2010, %)5 Potential increase to GDP 2.40% 3.30% 3.30% 7.50% 5.00% 5.00% 0.80% 2.40% 1.60% 3.30% NA NA 5.00% 5.80% 5.00% NA NA 3.30% 5.80% 6.70% 7.50% 1.60% 0.80% 4.10% MNO revenues as % of GDP Senegal Cote d'Ivoire Kenya Mali DRC Ghana Benin* Tanzania Zambia Nigeria Morocco South Africa Cameroon Libya* Tunisia Burkina Faso Uganda Angola Egypt Mozambique Madagascar Algeria Ethiopia* Sudan* 0.70% 0.70% 4.20% 4.20% 4.10% 3.80% 3.80% 3.70% 3.70% 3.70% 3.50% 3.50% 3.40% 2.90% 2.90% 2.70% 2.70% 2.30% 2.20% 2.10% 2.10% 1.90% 6.00% 5.70% The mobile industry in Africa is an enabler of economic development far beyond its immediate domain. Mobile operators have driven the emergence of a unique industry in innovative mobile services in Africa. Mobile Value-Added Services have been launched throughout the continent to enable and support agriculture, banking, education, healthcare and gender 2.1-2.6GHz 700 equality. In particular, the emergence of mobile money transfers and mobile banking 1800-1900MHz 594 585 at the forefront of the global Mobile Money industry. Beyond mobile 600 Africa firmly puts 700-900MHz services, the mobile 513 industry is also contributing to rural electrical distribution with lower 500 434 carbon emissions and facilitating the work of NGOs across the continent. Many African 314 325 395 400 360 as a key driver for development. governments have prioritized ICT policy 285 229 300 200 100 0 215 150 130 142 118 Germany Sweden 120 273 80 120 140 110 108 65 70 United States Hong Kong China 240 153 40 Mexico Nigeria 220 150 70 205 155 50 Tunisia Morocco 204 70 73 62 South Africa 98 94 48 50 60 34 Uganda Botswana 36 20 16 Cote d'Ivoire 3 Research ICT Africa – Fair Mobile Prices Q2 2011 4 Clearly, this is a simplification of the challenges which exist in achieving this goal of 100% mobile penetration, something which would take years to achieve. However, it provides an indication of what could be if mobile communication was brought to the entire African population. 5 Wireless Intelligence; EIU; Qiang 2008; A.T. Kearney analysis (Zimbabwe has been removed due to the difficulty in obtaining a reliable measure of GDP, NA – indicates countries where penetration is above 100% and a potential increase to GDP cannot be calculated, * indicates countries with extrapolated MNO revenues) Potential increase to GDP MNO revenues as % of GDP Senegal 6.00% Key issues for future growth Cote d'Ivoire 0.80% 5.70% For the mobile industry to3.30% continue to serve as a catalyst for growth, sufficient spectrum is needed Kenya 4.20% Mali 3.30% 4.20% for the provision of mobile broadband services. African countries have currently allocated DRC 7.50% 4.10% 3.80% considerably less spectrum 2.40% to mobile servicesGhana than developing countries in Europe, the Benin* 3.80% 1.60% Americas and Asia. Allocating the Digital Dividend services will enable Tanzania spectrum to mobile 3.70% 5.00% Zambia 3.70% 5.00% the mobile industry to accelerate its efforts to Nigeria bring connectivity and information to large 3.70% 3.30% Morocco NA 3.50% swathes of rural Africa. South Africa NA 3.50% Cameroon 3.40% 5.00% NA Libya* 2.90% African governments are slowly shifting transparent ICT regulation, but NA to more Tunisia 2.90% Faso 2.70% term growth. The 5.80%availability remains a key Burkina limited spectrum barrier to sustaining long Uganda 2.70% 5.00% Angola 2.30% 3.30% neutral approach GSMA supports a technology to the use of all existing mobile bands; Egypt 2.20% 1.60% governments in Africa should allow deployment of mobile technologies that can technically Mozambique 2.10% 5.80% Madagascar 2.10% 6.70% co-exist according to what are relevant internationally harmonised bands for their region. Algeria 1.90% 0.80% Ethiopia*to establish 0.70% clear guidelines for spectrum 7.50%encourages governments in the region The GSMA Sudan* 0.70% 4.10% 2.40% planning, licensing, pricing and re-farming. African governments must clarify future spectrum availability of both the coverage bands (700, 800, and 900 MHz bands) and the capacity bands (1800, 2100, 2300, 2600, and 3500 MHz bands). Figure 4: Spectrum licensed in selected African and non-African countries6 600 594 585 513 500 400 314 434 325 200 100 0 395 285 360 229 300 215 150 130 142 118 Germany Sweden 120 273 80 120 To find out more contact the GSMA Press team at press@gsm.org or to read the full Africa Mobile Observatory with in-depth analysis and detailed examples visit www.gsmworld.com 2.1-2.6GHz 1800-1900MHz 700-900MHz 700 140 110 108 65 70 United States Hong Kong China 240 153 40 Mexico Nigeria 220 150 70 205 155 50 Tunisia Morocco 204 70 73 62 South Africa 98 94 48 50 60 34 Uganda Botswana 36 20 16 Cote d'Ivoire Regulation practices must continue to improve to ensure the effective long term development of the mobile sector. 64% of African countries remain in the bottom quartile of the World Economic Forum’s political/regulatory index. GSMA research indicates that total tax intake of governments could be boosted, by reducing mobile specific taxes across Africa. Universal access has also been promoted by most African governments using taxation schemes, but there is limited transparency around the distribution of funds. By working in partnership, mobile operators and African governments can continue the remarkable growth story of the African mobile industry. The benefits that mobile services have already brought to hundreds of millions of Africans can be extended to those who have yet to connect. By so doing, the African continent can continue to bring not only communication services, but also improved financial services, healthcare and education to its people and drive an increase in the economic wealth and development. For further information please contact: info@gsm.org GSMA London Office T +44 (0) 20 7356 0600 www.gsmworld.com November 2011 © GSM Association 2011. All rights reserved. No part of this publication may be reproduced without the prior written permission of the authors. This report is provided “as is”, without any warranty or representations of any kind, either express or implied, including any representations or warranties or fitness for purpose in relation to the accuracy, completeness or content of the information contained in these pages. The report is for information only and not intended to be relied upon for any purpose. GSM Association, its parents, affiliates and each of their respective officers, members and advisers accept no responsibility or liability for material contained in these pages, or for material created or published within it including any material by other industry bodies, or any other third parties. 6 GSMA, National regulators