Proceedings of 3rd European Business Research Conference
4 - 5 September 2014, Sheraton Roma, Rome, Italy, ISBN: 978-1-922069-59-7
SME Technology Implementation and Global Financial Impact
Philip Charge
Cloud based technology has become a significantly emerging global trend in the
technology sector. Numerous software, hardware and service based solutions are
being presented to organisations with promises of cost reductions, customer service
enhancements and ease of implementation. SME organisations are one of the prime
candidates for realising the benefits of this technology, however numerous examples of
failed projects, unrealised benefits and overpromised outcomes abound in the sector.
This paper tests the hypothesis that there is in fact an inverse correlation between
company size and success in implementing technology including The Cloud. This
paper proposes that SME companies could adopt scaled versions of large and
enterprise company change processes to improve probability of success which would
ensure better benefit realisation and improved globalisation of the SME sectors across
regions.
JEL Codes: L26 and O3
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Philip William Charge, Level 21, 345 Queen Street, Brisbane QLD Australia 4000
phil.charge@innovaregroup.com.au