PARD Workshop
Workshop Title:
Business Process Re-engineering
(Duration: 1 day)
Who should attend?
Anybody who is responsible for managing or improving any type
of process within their organisation.
Prior Knowledge required?
None, except a basic proficiency with Microsoft Office software.
Who will deliver the workshop?
Dr John Keast, University of Warwick.
Description of Course:
The course will describe the phases of a bottom up process re-engineering (BPR) methodology called the
Systematic Techniques for Role and Interaction modelling. It will provide guidance and tools for each of the
phases of the methodology including:
Conducting and analysing interviews with process participants.
Creating and validating Role Activity Diagrams
Performing cost and process failures
Performing time based analysis and generating project plans
Applying process change principles
Publishing the new process to a self-contained website
Software tools for use with Microsoft Word, Excel, Visio and Project will be made available to participants.
NB Participants will have to provide their own Microsoft licenses. However, the methodology taught can be
applied without software tools if Office licenses are not available.
Objective:
To provide a practical methodology and tools for capture, documentation, analysis and re-engineering of any
processes within any type of organisation. By the end of the course participants will have enough
understanding to begin describing, analysing and improving the processes within their company.
Location of Workshop:
The University of Warwick
Timetable:
0845 Registration
0900 Introduction to Business Process Re-engineering
1030 Tea / Coffee
1045 Lecture / Workshop the Role Activity Diagram (RAD) and use of the PARD developed RAD software
1230 Lunch
1330 Continued Role Activity Diagramming Workshop
1445 Tea / Coffee
1500 Analysis of Role Activity Diagrams to determine opportunities for change
1600 Overview of Process Architecture Diagrams (PAD) and Business Process Management (BPM)