ITU-BDT Seminar on Network Evolution Sofia, Bulgaria 21-24 January, 2003 Business Considerations for Migration to IMT-2000 Dr. Thomas Frisanco Director Marketing ICM N M B PD Siemens AG Germany ITU-BDT Seminar on Network Evolution Kiritkumar Lathia, C.Eng., F.I.E.E, Vice President Strategic Product Planning Standards & Fora Siemens Mobile Communications Italy 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 1 Example of Business Plan A real example from an Asia-Pacific country Three mobile operators (Champion, Public, Mini) Total population: about 24 million Per capita: USD 3,600 increasing by approx. 4%pa Business model for the life-cycle ( ~ year 2015) ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 2 IMT-2000 standards CDMA IMT-DS Direct Spread (UMTS-Japan) (UMTS-Europe) IMT-MC Multi Carrier TDMA IMT-TC Time Code (UMTS-China) (UMTS-Europe) W-CDMA 1xRTT 1xEV-DO HSDPA 1xEV-DV UTRA-TDD TD-SCDMA HSDPA cdma2000 TDD FDD FDMA IMT-SC Single Carrier IMT-FT Frequency Time (UMTS-USA) EDGE DECT TIA – American Cingular ATT-WS 43% US market Chinese GERAN UMTS core Source: ITU ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 3 Evolution paths UMTS UMTS PDC PDC TD-(S)CDMA TD-(S)CDMA HSDPA HSDPA GSM GSM GPRS GPRS TDMA TDMA W-CDMA W-CDMA 3G EDGE EDGE cdma2000 cdma2000 IS-95 IS-95 1xRTT 1xRTT 1xEV-DV 1xEV-DV 1xEV-DO 1xEV-DO ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 4 The real 3G system Data Rate HSDPA 5 Mbps W-CDMA 1xEV-DO TD-SCDMA 1xEV-DV 3G 500 kbps GPRS 1xRTT 50 kbps 2G 2001 2003 2007 Time to market 1xRTT performance comparable to GPRS 1xEV-DO supports data only ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 5 Support of Various Service Combinations Real 3G TD-SCDMA 1xRTT 1xEV-DO 1xEV-DV W-CDMA Voice activity Data activity GPRS Example 1 High quality voice call High speed web surfing no yes no no yes Example 2 High quality voice call (call-back) Video conference no yes no no yes Example 3 High quality voice call Information retrieval yes yes yes no yes ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 6 IMT-2000 Requirements Support up to 2 Mbps data rates Support multimedia services Support of packet and circuit switched services Spectrum efficiency and high system capacity Flexible operating environments (Vehicular, Outdoor-toindoor pedestrian, indoor office) Improved global roaming due to global frequency coordination with an IMT-2000 spectrum in 2 GHz range … but in North America This spectrum was just Packet data network auctioned for PCS operators Quality of Service 2G systems (e.g. PCS) just Interoperability with 2G networks started service with large investments in spectrum and IS-95 equipment Æ Need of different 3G migration strategy ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 7 Mobile Subscriptions: Year End 2001 – Total and GSM only Korea Brazil France 29‘ Spain 29‘ Other 316‘≅34% 29‘ USA 11‘ 12‘ Netherlands 20‘ Turkey 21‘ 36‘ 45‘ UK Italy 50‘ 53‘ Germany Japan 67‘ Total Subscriptions 940‘ ≅ 100% USA China Spain GSM Subscriptions 624‘ ≅ 66% China Germany Taiwan 29‘ France 36‘ UK 45‘ Italy 48‘ 128‘ 146‘ 145‘ 53‘ GSM Association forecast = 1 billion for YE2003 ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria Source: ICM N M, Status: July 31st, 2002 © Siemens, 2003 8 Business Casing References: The strength is in Long Term Partnership Ireland UK Luxembourg Germany Italy Ukraine Austria Bulgaria Sweden Russia Norway P.R. China Spain HongKong Thailand Portugal Venezuela Ecuador Colombia Philippines Turkey Algeria Honduras Ivory Coast Brazil UAE Kenya India Indonesia Australia South Africa GSM Projects ITU-BDT Seminar on Network Evolution 21-24 January, 2003 UMTS Projects Sofia, Bulgaria © Siemens, 2003 9 Business Plan Development: An integral part of customer relationship ICM Networks Marketing Portfolio Management Operator Business Plans PD Portfolio Design SB Solution Building Market Assessment Spectrum Economics Network Economics DD Business Plan Due Diligence FP Frequency Policy CB Customer Benefits AS Market Analysis & Scenarios PD Business Plan Development IC Industry Co-ordination BI Business Impact CI Competitor Intelligence BC Budgeting & Controlling CS Customer Satisfaction . CV Customer Value Mgmt AC Customer Analysis & Analyst Relations ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 10 Siemens is able to support the Strategy and Business Plan Development Various steps from conceiving a corporate vision up to detailing implementation activities are necessary. Vision and Concept •Vision •Corporate philosophy •International alliances Entry Strategy •Develop a strategy - Business units - Products, Channels, Segments, Entry •Regulator Company build up Implementation •Organization - Process driven - Customer oriented •Integrated processes •Up-date strategy •Technology and network planning Market Definition •Assess market •Understanding the market •Positioning Business Planning • Build a business case with const and turnover estimates • Budgeting • Investments •IT Systems •Key functions - Marketing - Sales - Customer Care •Support functions • Implement the concept to build and develop core capabilities •Focus resources on market entry date Integrated project management ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 11 Business Plan Development – Customers benefit Typical questions to be answered Contribution of Siemens • We intend to buy a 2G/3G license. Could the project be feasible from a Financial feasibility study Business Development Process financial point of view? • How does market, penetration, ARPU etc. look like? Can investors expectations be met? Investors Case • Is our strategy in line with my financial expectations? Development of fully comprehensive operators business plan • When do we have to consider technology migration? Strategy assessment • What new services do we need to improve financial performance? ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 12 Siemens Business Plan Support is modular The market and revenue simulations are the key modules of our business plan tool. Operator Benchmarking Business Plan Results: Profitability Ratios Business Plan Methodology: network Network planning Cash Flow Statement OPEX Module Profit / Loss Statement % market CAPEX Module Subscriber Module ARPU ITU-BDT Seminar on Network Evolution Revenue Module 21-24 January, 2003 Balance Sheet Accounting Module P&L RoR NPV DSCR Sofia, Bulgaria © Siemens, 2003 13 Our services cover all market phases from late 2G entrant to future IMT-2000 incumbent Customer Market Phase New entrant in delayed market Investors‘ case Fully comprehensive business plan Stimulate investors Migration 2G → IMT-2000 Detailed subscriber model Migration benefits, operators’ market attractiveness, competitive churn, technology churn, retention mechanisms Position against “new comers” “2nd wave UMTS” - Data revenues, applications/solutions centric, bottom-up scenario modeling UMTS new entrant Build key strategic relationships Supplier/product related incremental “2nd wave UMTS” - revenues, OPEX, CAPEX UMTS incumbent Link to product business plans Evaluate alternative relationships ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 14 Example of Business Plan A real example from an Asia-Pacific country Three mobile operators (Champion, Public, Mini) Total population: about 24 million Per capita: USD 3,600 increasing by approx. 4%pa Business model for the life-cycle ( ~ year 2015) ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 15 Structure of Business Plan model: The customer (Subscriber) is the KING! OPEX Module CAPEX Module Subscriber Module Revenue Module ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Accounting Module From market share growth to: - Reduce Churn - Increase ARPU - Increase use of services - Affordable new services Considerations: - Regulations (old & new) - Purchasing Power (pre-paid) - GDP and major trade partners - Virtual Home Environment Sofia, Bulgaria © Siemens, 2003 16 Structure of Business Plan model: The customer (Subscriber) is the KING! Penetration (%) and ARPU (US$) 60% 50% 26,0 24,2 42,6% 44,8% 47,2% 49,2% 51,0% 55,7% 54,3% 54,9% 55,3% 55,6% 53,5% 52,4% 30 40% 36,7% 40,0% 22,5 21,7 30% 21,2 21,6 35 22,6 23,6 24,5 25,4 26,4 27,3 28,4 • Growth market 29,4 25 20 15 20% • Max 56% • ARPU decline due to market % • From 2006 ARPU growth 10 10% 5 0% 0 2002 2003 2004 2005 2006 2007 2008 2009 Penetration ITU-BDT Seminar on Network Evolution 21-24 January, 2003 2010 2011 2012 2013 2014 2015 ARPU Sofia, Bulgaria © Siemens, 2003 17 Technology Adoption Rate: Users define it based on usefulness ! Innovation Adoption Rates (%) 100% 90% 80% • “Killer” Services 70% defined by users! • Ring tones as 60% 50% killer app.! ($1B) 40% •SMS failure in US 30% • Photos (MMS) 20% • Internet ??? 10% European 2G Penetration SMS Penetration GPRS/MMS Penetration 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 0% 3G Penetration Source: Deutsche Bank ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 18 Technology Migration: The “S” curve Mobile Technology Split (%) 100% 92,8% 90% 84,6% 96,9% 98,7% 99,6% Learning curve Timing / aggressive Technology churn 80% Coverage 69,1% 70% 60% 48,0% 50% 40% 27,4% 30% 13,3% 20% 10% 0,3% 0% 2002 2003 2004 1,5% 2005 4,8% 2006 2007 2008 3G Subs ITU-BDT Seminar on Network Evolution 21-24 January, 2003 2009 2010 2011 2012 2013 2014 2015 2G Subs Sofia, Bulgaria © Siemens, 2003 19 Subscriber Migration to new Technology: 2G Networks will be with us for a long time! Total Mobile Subscribers (000) 18.000 16.000 14.000 12.128 14.448 14.848 1.092 15.489 480 15.755 200 Subs services Competitiveness 7.264 8.854 9.752 11.102 8.854 9.819 10.593 11.200 2G/3G compatibility ARPU from 2G & 3G 4.469 9.819 6.000 15.998 70 2.294 10.627 8.000 4.000 13.433 11.372 12.000 10.000 12.804 13.978 15.193 14.100 11.546 15.009 15.555 15.928 2013 2014 2015 12.554 9.979 6.714 2.000 3.682 0 2002 2003 34 172 582 2004 2005 2006 1.702 2007 2008 3G Subs ITU-BDT Seminar on Network Evolution 21-24 January, 2003 2009 2010 2011 2012 2G Subs Sofia, Bulgaria © Siemens, 2003 20 Distribution of Subscribers per Operators Total Mobile Subs per Operator (000) 18.000 • Prepaid is norm 16.000 14.000 1.355 12.000 1.588 10.000 1.447 6.000 1.214 3.857 4.139 4.387 4.647 4.948 5.285 5.772 3.783 6.180 6.632 7.027 215 • Duopoly in long term 7.327 7.554 7.735 7.889 •Market share depends on service offerings • New subscribers start with 2G 7.032 7.392 7.651 7.978 8.095 6.621 7.839 6.306 2008 2009 2010 2011 2012 2013 2014 2015 4.000 2.000 429 1.535 1.536 1.339 8.000 1.177 784 4.342 4.793 5.189 5.592 5.985 2003 2004 2005 2006 2007 0 2002 Champion ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Public Mini Sofia, Bulgaria © Siemens, 2003 21 2G Subscriber Market Share: 2G Networks will be with us for a long time! 2G Subs per Operator (000) 14.000 • 3G starts to show from 2007 onwards 12.000 1.536 10.000 1.588 1.447 1.535 1.339 8.000 6.000 1.355 1.214 4.139 4.376 4.569 4.671 4.468 3.999 1.177 3.857 2.935 4.000 2.000 • 2G network will be phased-out due to financial non-viability 3.783 4.342 4.770 5.096 5.286 5.099 784 1.790 4.397 3.152 1.895 0 2002 2003 2004 2005 2006 2007 2008 Champion ITU-BDT Seminar on Network Evolution 21-24 January, 2003 2009 Public 2010 429 911 954 215 431 447 2011 2012 2013 2014 2015 Mini Sofia, Bulgaria © Siemens, 2003 22 Subscriber Market Share: Mini will disappear (market consolidation)! 3G Subs per Operator (000) 18.000 16.000 14.000 12.000 6.896 10.000 7.365 7.657 7.861 6.116 8.000 4.842 6.000 3.245 4.000 1.773 2.000 0 2002 2003 2004 2005 5.137 7.205 7.644 7.897 8.067 2012 2013 2014 2015 3.469 277 305 816 886 1.909 2006 2007 2008 2009 Champion ITU-BDT Seminar on Network Evolution 6.439 21-24 January, 2003 2010 2011 Public Sofia, Bulgaria © Siemens, 2003 23 3G Subscriber Market: Migration from 2G to 3G and churn is norm! 3G Market Gross Additions Structure (000) 6.000 3.500 3.077 2.869 3G Gross Additons 993 1.283 2.335 4.000 2.500 550 1.885 1.160 1.341 3.000 1.794 1.086 2.000 748 240 431 411 34 138 0 1.137 163 248 228 2.253 163 1.669 655 124 156 266 244 275 1.270 2.000 1.500 1.709 188 1.000 720 269 344 296 1.040 3.148 2.911 3.056 2.665 612 1.000 • Churn > 2 - 3 year Technology migration 2G to 3G 5.000 • Tech Migrators 3.000 • Competition in services / tariff • New subscribers start with 2G 500 280 130 538 0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Churners within 3G Retained 2G to 3G Churners 2G to 3G Churners ITU-BDT Seminar on Network Evolution 21-24 January, 2003 First Mobile Users 3G Non-Retained 2G to 3G Churners Sofia, Bulgaria © Siemens, 2003 24 Champion’s Subscriber Market Segmentation: Prepaid Residential is key – not post-paid! Year Average Subscribers Total (000) 9.000 • Prepaid is norm 8.000 7.000 • user control for telecom expenses 6.000 5.000 4.000 3.000 2.000 1.000 0 2.519 2.916 3.256 3.570 3.873 4.145 4.514 4.844 5.105 5.370 5.470 5.557 5.634 •Cash-flow & bad debt control • New subscribers start with 2G 1.993 1.259 1.341 1.320 1.365 1.442 1.469 1.533 1.575 1.605 1.190 830 975 1.052 1.120 498 569 599 615 631 656 659 630 617 665 682 742 777 798 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Corporate & Business ITU-BDT Seminar on Network Evolution Residential Postpaid 21-24 January, 2003 Residential Prepaid Sofia, Bulgaria © Siemens, 2003 25 Champion’s 2G Subscriber Market Segmentation: Early migrators are business post-paid ! Subscriber Segment Split 2G (%) 100% • Price insensitive migrate first 90% 80% 70% 60% 62% 64% •Status symbol 66% 68% 70% 60% 72% 74% 76% 78% 85% 85% 85% 85% 15% 15% 15% 15% 2012 2013 2014 2015 50% •2G serving bad “debt rated” 40% 30% 25% 24% 23% 20% 10% 15% 14% 13% 22% 12% 21% 11% 20% 10% 0% 2002 2003 2004 2005 2006 2007 Corporate & Business ITU-BDT Seminar on Network Evolution 20% 20% 20% 20% 8% 6% 4% 2% 2008 2009 2010 2011 Residential Postpaid 21-24 January, 2003 Residential Prepaid Sofia, Bulgaria © Siemens, 2003 26 Champion’s 3G Subscriber Market Segmentation: Early migrators are business post-paid ! Subscriber Segment Split 3G (%) 100% 90% • “Rich” pre-paid migrate first 20% 80% 40% 40% 52% 70% 60% 64% 68% 69% 70% 70% 70% 70% 20% 20% 20% 20% 20% 20% 15% 12% 11% 10% 10% 10% 10% 2009 2010 2011 2012 2013 2014 2015 60% 50% 50% 37% 40% 28% 30% 60% 21% 20% 40% 30% 10% 23% 20% 0% 2002 2003 2004 2005 2006 2007 Corporate & Business ITU-BDT Seminar on Network Evolution 2008 Residential Postpaid 21-24 January, 2003 Residential Prepaid Sofia, Bulgaria © Siemens, 2003 27 Champion’s ARPU: Budgetary and affordability constrains ! 2G (Voice/Data), 3G (Voice/Data) and Blended ARPU (US$/month) 40 • Price competition keeps ARPU low 35 30 • Other networks take some of the telecom budget 27,2 23,1 25 20,6 20 18,9 18,0 16,9 16,3 16,6 2007 2008 2009 18,7 19,5 19,6 19,6 19,8 19,9 2010 2011 2012 2013 2014 2015 15 10 5 0 2002 2003 2004 2005 2006 Blended ARPU ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 28 Champion’s Revenues Revenues (US$ m) and Data Share of Revenues (%) 35% 2.500 2.000 1.729 1.803 1.860 1.912 1.956 1.569 1.500 1.196 1.113 1.156 1.158 1.162 1.204 1.228 1.315 1.000 30% • Subscriber growth keeps revenue high up to 2006 25% • 3G revenues from 2006 onwards 20% • Data revenue from 5% to +30% 15% • 3G revenues are critical post 2007 10% 500 5% 0% 0 2002 2003 2004 2005 2006 3G Revenues ITU-BDT Seminar on Network Evolution 2007 2008 2009 2G Revenues 21-24 January, 2003 2010 2011 2012 2013 2014 2015 Data Share of Revenues Sofia, Bulgaria © Siemens, 2003 29 Champion’s blended ARPU (ARPU / services) ARPU Blended Blended ARPU (US$) 30 25 “Dip in the middle”: UMTS 3G Launch Launch 1.) Still few UMTS UMTS Success Success 3G Subs Subs 3G 2.) “Applications Bottleneck” • Dips due: • lower ARPU from 2G and transition 20 • 3G services have “launch” problems 15 • Interoperability 10 • retention of “high value” customers 5 0 2002 2003 2004 2005 2006 Voice UMS Video Phone/ Conferencing Fleet Management ITU-BDT Seminar on Network Evolution 2007 2008 2009 SMS Mobile office Internet Gaming 21-24 January, 2003 2010 2011 2012 2013 2014 2015 EMS, MMS, IMS File Transfer, Intranet Customised Content / Portal Sports (AFL) Sofia, Bulgaria © Siemens, 2003 30 Champion’s OPEX breakdown Operating Costs (US$ m) 1.200 1.032 1.056 130 134 137 234 242 249 254 180 186 191 196 173 376 415 433 446 459 470 2010 2011 2012 2013 2014 2015 933 1.000 847 800 600 400 200 601 624 78 81 145 150 111 116 650 663 625 627 646 93 93 96 84 86 162 163 167 156 160 127 128 132 132 123 710 92 121 110 225 974 126 1.004 204 171 157 132 267 277 289 290 287 289 295 316 2002 2003 2004 2005 2006 2007 2008 2009 • Attention to IPR costs for network operations !!! • IPR costs for “contents” not included •OPEX dip due to “stable-state” 3G network •OPEX broadly in line with network investments 0 Total CoGS Total Network Operating Costs Total General & Administrative Costs Total Sales & Marketing Costs ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 31 Champion’s CAPEX breakdown Network Investment (US$ m) 450 • Peaks due: 400 • initial 3G launch 350 • capacity increase 300 • Interoperability 250 200 150 100 50 0 2002 2003 2004 2005 ITU-BDT Seminar on Network Evolution 2006 2007 2008 2009 21-24 January, 2003 2010 2011 2012 2013 2014 Sofia, Bulgaria 2015 © Siemens, 2003 32 Champion’s Revenues & cash-flow breakdown Operating Cash Flow and Cash Flow After Investing (US$ m) 1.000 900 800 700 600 500 400 300 200 100 0 2002 2003 2004 2005 2006 2007 2008 Operating Cash Flow ITU-BDT Seminar on Network Evolution 21-24 January, 2003 2009 2010 2011 2012 2013 2014 2015 Cash Flow After Investing Sofia, Bulgaria © Siemens, 2003 33 Champion’s future without 3G - # of subscribers Year Average Subscribers (000) 9.000 8.000 7.000 6.000 5.000 4.000 3.000 2.000 1.000 0 2002 2003 2004 2005 2006 2007 2008 Subscribers with 3G ITU-BDT Seminar on Network Evolution 21-24 January, 2003 2009 2010 2011 2012 2013 2014 2015 Subscribers without 3G Sofia, Bulgaria © Siemens, 2003 34 Champion’s future without 3G - revenue Revenues (US$ m) 2.500 2.000 1.500 1.000 500 0 2002 2003 2004 2005 2006 2007 2008 Revenues with 3G ITU-BDT Seminar on Network Evolution 21-24 January, 2003 2009 2010 2011 2012 2013 2014 2015 Revenues without 3G Sofia, Bulgaria © Siemens, 2003 35 Champion’s future without 3G – Cash flow Cash Flow After Investing (US$ m) 1.000 900 800 700 600 500 400 300 200 100 0 2002 2003 2004 2005 2006 2007 2008 Cash Flow After Investing with 3G ITU-BDT Seminar on Network Evolution 21-24 January, 2003 2009 2010 2011 2012 2013 2014 2015 Cash Flow After Investing without 3G Sofia, Bulgaria © Siemens, 2003 36 Conclusion of Business Plan Users do not care about technology but services! 3G investments is a must for “Champion” Market consolidation and “phase-out” of Mini Already we see that small operators are leaving market in Europe Market consolidation will happen in USA as well Business model for the life-cycle ( ~ year 2015) and network operation IPR costs can dramatically impact the scenario negatively! ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 37 ITU-BDT Seminar on Network Evolution 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 38 Business Considerations for Migration to IMT-2000 Thank You very much! Dr. Thomas Frisanco Director Marketing ICM N M B PD Siemens AG Germany ITU-BDT Seminar on Network Evolution Kiritkumar Lathia, C.Eng., F.I.E.E, Vice President Strategic Product Planning Standards & Fora Siemens Mobile Communications Italy 21-24 January, 2003 Sofia, Bulgaria © Siemens, 2003 39