Disaster Preparedness
Hurricane Preparedness
Presentation by Brad Mitchell
September 27, 2006
2
When disaster strikes
DON’T PANIC!
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Walking the Walk
Cayman and Grenada Experiences
T Our staff played a large part in the overall island recovery operation
T We shared our “Only Network Standing” Status by offering special rates, battery
chargers, etc
T Our Cayman Switch building housed hundreds of displaced people
T The police occupied part of our Cat5 building
‘Lessons Learned’ – Capabilities in C&W
T Building Hurricane Proof Switches (Cayman now operational)
T Signed MOU with CDERA – exploiting synergies between the two organisations
T Formed the ‘Caribbean Emergency Response Team’ (CERT) – a First Response
capability numbering 100+ members available within the region
T Regionally integrating Geographical Information Systems across all islands
T Providing state-of-the-art Emergency Communications for C&W First Responders –
allows use of existing mobile phones when cell towers, cabling, etc , are damaged or
destroyed
T Globally-integrated Command & Control for all C&W businesses – lets the islands get
on with their immediate job of damage assessment & recovery while Regional &
International Crisis Management Teams take care of off-island assistance (eg, staff
evacuations, additional equipment, personnel, etc)
T Set up Regional Relief Operations Centres (RROCs) Panama, Barbados & St Kitts provide evacuation centres for non-essential staff & remote operations ‘nerve centres’
within the region
T Piloting the use of meteorological sensors in our properties in the North (Cayman &
Jamaica) as early warning systems – objective is to make data available externally
4
PTAT
‘Cables of the Caribbean’
UK & Ireland >
< USA
360
Bermuda
360
(With apologies to the Disney
Corporation…)
Americas 1
Columbus II
Vero Beach
360
West Palm Beach
Hollywood
Americas 2
Nassau
CARAC
Bahamas
360
Columbus II
Maya
Arcos
Cuba
Turks &
Caicos
Arcos
Cancun
Columbus II
Cayman Islands
Haiti
Dominican Rep
CJFS
Maya
Italy & Canary Is >.
SMPR-1
Anguilla
St. Thomas
Puerto
St. Maarten
C1
Rico St. Croix St. Kitts
Antigua
Montserrat
Guadeloupe
Antilles I
Jamaica
TCS -I
TC
BVI
ECFS
Puerto Cortez
Dominica
Pan American
360
Arcos
Americas 2
Martinique
St. Lucia
St. Vincent
Barbados
Aruba
Bonaire
Grenada
Curacao
Maya
Americas 1
Americas 1
Maracaibo
Tolu Baranquilla
Puerto LimonArcos
Colon
Trinidad
Camuri
Caracas
360
© 2004 Cable and Wireless plc
< to Colombia
To French Guyana
5 >
To Brazil
Questions to Ask Yourself…..
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Protect Mission Critical Data
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T
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Has the business analyzed which business processes, applications and services are
most critical?
Has the business assessed the impact of a potential disruption?
Has the business created a strategy to mitigate risk?
What security measures are in place?
Are key locations hardened and facilities conditioned?
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Meet Regulatory Requirements
T
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Have customers or business partners mandated performance or availability service
levels?
Has the business complied with all current or emerging regulatory requirements?
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Invest Wisely
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Has the business quantified the potential costs of downtime or total business failure?
Has the business developed sound business cases to optimally invest in risk
mitigation?
T
Your Suppliers
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Are they prepared?
Will they be there when you need them?
How can you be sure?
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So What?
T
We have improved - we can help you to improve!
T
Fully redundant, MPLS Network
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24/7 NOC and SOC
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Consultative Approach With the Customer
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Continual Reinvestment into Network
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Philosophical Shift of the Company
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The Need To Be Sure Before You Make A Decision
8
Questions