Power & Utilities Microsoft and Itron: Enabling Utility Management of Meter Data The New World of Metering amount of Advanced Metering Infrastructure and Automated Meter Reading systems. They also support commercial and industrial (C&I) meters and improve operational efficiencies, customer service, distribution reliability and more. With their inscrutable wheels and dials, electricity, gas and water meters are the most recognizable “faces” of the utility industry. Today though, those meters are getting a face lift. IEE MDM is a scalable, enterprise-wide, open-architecture data management solution that manages interval, register and event data in a central repository for residential and C&I customers looking to interface large amounts of data with multiple systems. Actually, they are being completely reengineered as regulators and consumers alike pressure utility industry companies to change the way they monitor and report electric, gas and water consumption, for reasons including environmental and efficiency concerns. Microsoft’s Role The new monitoring systems will require integration with technology systems at the utility company and in the home, to enable better pricing models for the utility and better purchasing decisions for consumers. The meters will report their data automatically, delivering usage information to the utility via numerous communications channels. By working with Microsoft, Itron has the resources, experience and knowledge of an industry leader to ensure its solution delivers business results. In fact, in 2008, Itron successfully tested IEE MDM, compiling data from 4.5 million meters, every half-hour, or the equivalent of hourly data for nine million meters. The test imported over Regardless of how these new “smart” meters 200 million intervals of data and served work, all the new systems will create a to ensure that MDM meets the needs of Data Management tremendous amount of data – an almost large utility companies and can scale to is an Enterprise Affair Billing (CIS) Handheld overwhelming torrent, as millions of the increasingly sophisticated advanced meters report their unique information at metering infrastructure solutions that are minute-by-minute intervals. being introduced or piloted in programs Mobile across the industry. The tests used Microsoft Inventory In fact, the data creation may become SQL Server 2005 and SQL Server 2008. and Asset Management so profuse that the utility company’s IT Itron department’s concerns about managing Enterprise Edition Julie Hance, Itron’s Vice President of Software Advanced Meter Reading gigabytes and terabytes may soon be Meter Data Services, summed it this way, “In all cases Management replaced by fears of dealing with petabytes, Microsoft and Itron were able to verify Outage a quadrillion bytes, or 1,000 terabytes. that Itron’s MDM solution does, in fact, Management Adding to the difficulty, utilities will need ve meet and exceed all the required perforMV-90 xi o i n t ts systems for separating automated meter ra mance and scalability demands for data u g i f Con data for various determinations within import necessary to satisfy large-scale the utility, like billing and pricing. installations upward of 9 million residential Analytical 3rd-Party Applications Collection Systems AMI hourly interval meters. Working Truly, as advanced metering takes its together, Itron and Microsoft were able to place among the must-have technologies establish that its architecture will flexibly in the utilities planning, the coming data scale to meet the future, growing needs deluge will be like standing below a dam of customers.” Itron’s MDM solution uses the Microsoft platform to ensure that it that’s about to breach. is interoperable with a wide variety of systems to help people work The IEE MDM application requires a number across traditional data boundaries and gain streamlined access to Enter Microsoft and Itron of other Microsoft technologies to run information. and is optimized for and supports the Microsoft and its partner Itron, a leading Microsoft Windows environment (a full provider of metering, data collection and list of Microsoft technologies is provided on the back page). utility software solutions, have been working together to create technology systems that utilities will need to organize and make the most of the coming Microsoft’s long-standing commitment to support the power and utilities data flows. industry is demonstrated by the fact that Microsoft solutions are present in most, if not all, utilities around the world – supplying desktop and office The resulting Itron Enterprise Edition (IEE) Meter Data Management (MDM) software, collaboration and communications solutions, as well as servers, application is a highly scalable program that enables utilities to manage databases, integration and management software – in some capacity. metering and other utility-operated data in one place, regardless of source Itron solutions are upstream utility applications that support an unlimited s+ Eve ns Re ad +E n+ l at io Configuration n t s + R e a di n g lcu s+ Ca in g EMPOWERING EXCELLENCE IN UTILITIES Benefits of the IEE MDM Solution Itron & Microsoft in Smart Metering • Reduce cost/time to gather and reconcile meter data from multiple collection systems • Provide higher quality data from operating a single enterprise-wide data repository • Improve reliability, security and consistency of meter data for billing and analytics • Reduce number of errors associated with increased data collection and intervals • Interface to numerous analytical software applications • Improved operational efficiency by way of secure data that’s audited and easily accessible to the enterprise • Insulate the utility’s business systems from the details of metering/meter reading in a multi-technology environment Key Features of the IEE MDM Solution • Scalable, open-architecture This enterprise-wide data management solution manages interval, register Itron Enterprise Edition MDM solution is built upon a number of Microsoft platforms, including Microsoft BizTalk Server and SQL Server. and event data in a central repository for residential and C&I customers looking to interface large amounts of data with multiple systems. • Secure, centralized data environment The environment reduces the likelihood of errors in business processes that use meter data. IEE MDM interfaces easily to existing billing systems and analysis tools such as complex billing, customer care, demand response, Key Microsoft Technologies in IEE MDM Utility industry solutions from Microsoft and Itron are based on the world’s most cost-effective, functionally rich IT platform that helps create a more secure computing experience. The following Microsoft technologies are required to run and directly integrated with IEE MDM: distribution optimization and design and revenue assurance. This allows • ASP.NET companies to deploy a cost-effective data management system without • Internet Information Services (IIS) affecting existing billing processes. • .NET Framework • SQL Server • Enables advanced metering infrastructure • Windows Communication Foundation (WCF) IEE MDM allows seamless integration to OpenWay® by Itron, an open- • Windows Presentation Foundation (WPF) standards approach that gives utilities the freedom to adopt best-in-class • Windows Server elements throughout their network. OpenWay provides full two-way • Windows XP/Vista communication to each meter, multiple channel interval data collection, • Windows Vista for IEE (6.0 Rich Client Userface) integrated mass market demand response, a built-in communication pathway to the home, and extensive smart grid features. www.microsoft.com/utilities About Itron Itron Inc. is a Microsoft certified partner and a leading technology provider to the global energy and water industries. Itron Inc. consists of Itron in North America and Actaris outside of North America. Our company is the world’s leading provider of metering, data collection and utility software solutions, with nearly 8,000 utilities worldwide relying on our technology to optimize the delivery and use of energy and water. Our products include electricity, gas and water meters, data collection and communication systems, including automated meter reading (AMR) and advanced metering infrastructure (AMI); meter data management and related software applications; as well as project management, installation, and consulting services. To know more, start here: www.itron.com. About Microsoft’s Worldwide Utilities Group Microsoft’s Worldwide Utilities Group offers platform and partner solutions that empower utilities to thrive in today’s market-driven environment by optimizing their business operations in customer care, generation, trading and risk management, transmission and distribution, regulatory compliance and enterprise services. For more information contact your local Microsoft Sales Representative or visit www.microsoft. com/utilities. © 2008 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, BizTalk, SharePoint, Vista, Visual Studio, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. 098-110762