Brief Report to KSU Faculty Senate
Ombudsperson Activities
June 1, 2007 – May 31, 2008
Submitted by:
Warren J. White
Wayne Goins
Christy Crenshaw
The confidential nature of the ombudsperson relationship requires that the identity of the
client be protected. There is no specific information about any individual or their status.
All conversations, actions, and outcomes are privileged information and appear as
aggregate data.
This report represents the ombudspersons activities from June 1, 2007 to May 31, 2008. We
have chosen to combine the activities of the three ombudspersons in order to provide a complete
picture of activity and protect the confidentiality of all parties. The confidential nature of the
ombudsperson relationship requires that the identity of the client be protected. There is no
specific information about any individual or their status. All conversations, actions, and
outcomes are privileged information and appear as aggregate data.
Summary:
We saw 25 cases for 123 hours:
Ombudsperson # Cases % Hours
CC
4
16
18
WG
4
16
16
WW
17
68
89
Total
25
100 123
%
15
13
72
100
Of the 25cases:
Men
Women
Minorities
Groups
9 (36%)
16 (64%)
2 (08%)
0
Graduate Students
Unclassified Professionals
Faculty (Tenured/Tenure Track)
Total
1 (04%)
9 (36%)
15 (60%)
25
Nature of complaints (27 complaints in 6 categories):
Workplace Climate
Promotion/Tenure
Compensation
Contract/Termination
Discrimination
Sexual Harassment
15
0
4
1
0
0
(56%)
(0%)
(15%)
(4%)
(0%)
(0%)
Performance Evaluation
Work Load
Appointment
Inquiry
Other
5 (18%)
0 (0%)
1 (4%)
0 (0%)
1 (4%)
No cases were referred to Rusty Andrews, Human Systems Consultant, or mediation. Cases
came from six colleges and four administrative units.
General Observations:
•
•
Resolutions can be extremely time consuming and elusive.
There is no record of individuals filing complaints leaving the university, though several
have stated that they will when they find comparable employment.
2
Table 1. Caseload Activity by Issue, Time, and Resolution
Case
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Total
Cases
Issue
Contract
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Appointment
Performance Evaluation
Performance Evaluation
Performance
Evaluation/Compensation
Performance Evaluation
Performance Evaluation/Climate
Compensation
Compensation
Other
Time
(Hours)
9
4
6
5
3
2
4
4
6
2
1
2
2
1
7
1
3
4
5
20
7
14
2
5
4
123
3
Resolution
Grievance
Pending
Resolved
X
X
X
X
X
X
X
X
X
X
Unknown
X
X
X
X
X
X
X
X
X
X
X
X
X
2 (8%)
4 (16%)
X
X
15
(60%)
4 (16%)