Brief Report to KSU Faculty Senate
Ombudsperson Activities
June 1, 2008 – May 31, 2009
Submitted by:
Warren J. White
Christy Crenshaw
Michael Dikeman
The confidential nature of the ombudsperson relationship requires that the identity of the
client be protected. There is no specific information about any individual or their status.
All conversations, actions, and outcomes are privileged information and appear as
aggregate data.
This report represents the activities of the KSU ombudspersons from June 1, 2008 to May 31,
2009. We have chosen to combine the activities of the three ombudspersons in order to provide
a complete picture of activity while protecting the confidentiality of all parties. The confidential
nature of the ombudsperson relationship requires that the identity of the client be protected.
There is no specific information about any individual or their status. All conversations, actions,
and outcomes are privileged information and appear as aggregate data.
Summary:
We saw 32 cases for 154.5 hours:
Ombudsperson # Cases % Hours
MD
6
19
27
CC
6
19
65.5
WW
20
62
62
Total
32
100 154.5
%
17
42
40
100
Of the 32 cases:
Men
Women
Minorities
Groups
23 (72%)
9 (28%)
3 (09%)
0
Graduate Students
Unclassified Professionals
Faculty (Tenured/Tenure Track)
Total
0
10 (31%)
22 (69%)
32
Nature of complaints (34 complaints in 7 categories):
Workplace Climate
Promotion/Tenure
Compensation
Contract/Termination
Discrimination
Sexual Harassment
14
4
3
3
0
0
(44%)
(12%)
(9%)
(9%)
(0%)
(0%)
Performance Evaluation
Work Load
Appointment
Inquiry
Other
5 (16%)
0 (0%)
0 (0%)
3 (9%)
2 (6%)
Several cases were referred to Rusty Andrews, Human Systems Consultant, and several to
mediation. Cases came from six colleges and four administrative units.
2
Table 1. Caseload Activity by Issue, Time, and Resolution
Case
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Total
Cases
Issue
Compensation
Compensation
Compensation
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate/Promotion/Tenure
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate
Workplace Climate/Performance
Evaluation
Workplace Climate
Workplace Climate
Workplace Climate
Performance Evaluation
Performance Evaluation
Performance Evaluation
Performance Evaluation
Promotion/Tenure
Promotion/Tenure
Promotion/Tenure
Inquiry
Inquiry
Inquiry
Contract/Termination
Contract/Termination
Contract
Other
Other
Time
(Hours)
Resolution
Grievance
17
2
1
6.5
3
8.5
11.5
19
12.5
2
2
1
3
1
3
1
3
4
5
3
7
1
6
5.5
2
3
3
6
4
5
1
2
154.5
3
Pending
Resolved
X
X
X
X
Unknown
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
1 (3%)
7 (22%)
17
(53%)
X
X
7 (22%)