Cabrillo College ASSISTANT DIRECTOR OF FINANCIAL AID CLASSIFIED ADMINISTRATOR JOB DESCRIPTION Under the direction of the Director of Enrollment Services, supervises the operation and activities of assigned functions within the Financial Aid office; assists the Director in planning and implementing departmental procedures; serves as the Director in the absence of the Director of Enrollment Services. SCOPE The Assistant Director of Financial Aid directly supervises the day-to-day technical processes and general operations of the Financial Aid office; provides training and support to assigned staff; and ensures compliance with relevant regulatory requirements. EXAMPLES OF DUTIES: Duties include but are not limited to the following: Assists the Director of Enrollment Services in the administration of financial aid programs, which includes planning and implementing policies and procedures that govern the day-to-day operations of the Financial Aid office (E) Participates in college outreach activities and manages the student loan program (E) Supervises, trains, evaluates, and provides work direction and guidance to assigned staff; participates in the selection of personnel; and reviews and monitors the work of staff to ensure compliance and accuracy with all state and federal policies and regulations (E) Develops, updates and presents financial aid information through the use of brochures, literature, and workshops directed toward students, parents and community groups (E) Participates in college outreach activities with an emphasis in financial aid advising and services to current and prospective students (E) Verifies documents and maintains student generated information used to determine eligible for financial aid awards; performs Common Origination and Disbursement (COD) and Business Service Offices (BSO) reconciliation (E) Conducts need analysis and determines individual student eligibility for various aid programs (E) Advises students regarding academic and career objectives in relation to financial aid; reviews student status to determine continuance or increase/decrease of financial aid (E) Provides support in the direction of financial aid and other Student Services activities necessary, during evenings and weekends (E) Assists in the formulation of operational plans and program budgets; assists in administering approved budget (E) Maintains current knowledge of regulations, policies, application requirements and eligibility criteria for financial aid and scholarship programs, including computer hardware and software (E) Maintains compliance standards for federal and state financial aid programs; ensures conformance to federal, state, and District policies, procedures and regulations (E) Prepares and submit a variety of statistical and electronic data to a variety of internal and external end-uses (e.g. Fiscal Operations Report and Application to Participate (FISAP) and Management Information Systems (MIS) reporting (E) Participates on college committees as required or assigned, and serves as chairs the Financial Aid Process Committee and Financial Aid Appeals Committee (E) Assistant Director of Financial Aid Page 2 EXAMPLES OF DUTIES (cont’d) Attends and participates in professional groups, seminars and/or courses (E) Resolves and/or assists in the resolution of problems and/or complaints and initiates corrective action as appropriate (E) Performs other duties as requested or assigned (E) = designates essential functions QUALIFICATIONS Education and Experience: Any combination equivalent to a Bachelor’s degree in Business Administration, Public Administration, or a related field and three years of increasingly responsible professional level administrative experience in a financial aid setting. Previous supervisory experience required. Please note: Master’s degree in a related field may be substituted for one year of the required experience. Knowledge of: Federal, local, and state programs that provide financial assistance to students Principles and practices of supervision, training and evaluation Principles of individual appraisal, including interviewing and advisement techniques Pertinent laws, rules and regulations such as Federal Title IV regulations and CSAC State Grant Programs Planning and organization skills Various software programs and data systems as they relate to financial aid Budget preparation and administration Effective oral and written communication skills Interpersonal skills including tact, patience, and courtesy Ability to: Organize, coordinate and supervise the day-to-day operation and activities of the financial aid office Ensure timely and efficient delivery of student financial assistance to qualified applicants Work with students of diverse cultural and economic backgrounds Demonstrate proficiency in the management of financial aid need analysis, packaging and required revisions Interpret Federal and state financial aid regulations and determine appropriate course of action Monitor and award federal and state financial aid programs Demonstrate analytical, organizational and supervisory skills Gather, compile, and analyze data and prepare reports Establish and maintain effective working relationships with faculty, staff, students and College administration Mentor, train, develop, supervise, and evaluate the performance of assigned staff Perform consistently under the pressure of deadlines and other administrative demands and work cooperatively with others Assistant Director of Financial Aid Page 3 QUALIFICATIONS (Cont’d) Desirable: Knowledge of Datatel Colleague AUTHORITY AND RESPONSIBILITY The Assistant Director of Financial Aid is responsible for supervising, training, and evaluating assigned staff. In cooperation with the Director of Enrollment Services, the Assistant Director of Financial Aid is responsible for the day-to-day coordination and operation of the Financial Aid office. Established: April 27, 2011