Integrated Inspection by the Care Commission and HM Inspectorate of Education of 3 Bears Nursery Renfrew 14 February 2007 3 Bears Nursery 87 Paisley Road Renfrew PA4 8LH The Regulation of Care (Scotland) Act, 2001, requires that the Care Commission inspect all care services covered by the Act every year to monitor the quality of care provided. In accordance with the Act, the Care Commission and HM Inspectorate of Education carry out integrated inspections of the quality of care and education. In doing this, inspection teams take account of National Care Standards, Early Education and Childcare up to the age of 16, and The Child at the Centre. The following standards and related quality indicators were used in the recent inspection. National Care Standard Child at the Centre Quality Indicator Standard 2 – A Safe Environment Resources Standard 4 – Engaging with Children Development and learning through play Standard 5 – Quality of Experience Curriculum Children’s development and learning Support for children and families Standard 6 – Support and Development Standard 14 – Well-managed Service Management, Leadership and Quality Assurance Evaluations made using HMIE quality indicators use the following scale, and these words are used in the report to describe the team’s judgements: Very good Good Fair Unsatisfactory : : : : major strengths strengths outweigh weaknesses some important weaknesses major weaknesses Reports contain Recommendations which are intended to support improvements in the quality of service. Any Requirements refer to actions which must be taken by service providers to ensure that regulations are met and there is compliance with relevant legislation. In these cases the regulation(s) to which requirements refer will be noted clearly and timescales given. HOW TO CONTACT US If you would like an additional copy of this report Copies of this report have been sent to the head of service, staff and the education authority. Copies are also available on the Care Commission website: www.carecommission.com and HMIE website: www.hmie.gov.uk. If you wish to comment about integrated pre-school inspections Should you wish to comment on any aspect of integrated pre-school inspections, you should write in the first instance to Mr Kenneth Muir, HMCI, at HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA. Our complaints procedure If you have a concern about this report, you should write in the first instance to either: Complaints Coordinator Headquarters Care Commission Compass House Riverside Drive Dundee DD1 4NY Hazel Dewart HM Inspectorate of Education Denholm House Almondvale Business Park Almondvale Way Livingston EH54 6GA If you are not satisfied with the action we have taken at the end of our complaints procedure, you can raise your complaint with the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman is fully independent and has powers to investigate complaints about Government departments and agencies. You should write to The Scottish Public Services Ombudsman, Freepost EH641, Edinburgh EH3 0BR. You can also telephone 0800 377 7330 (fax 0800 377 7331) or e-mail ask@spso.org.uk. More information about the Ombudsman’s office can be obtained from the website: www.spso.org.uk. A copy of the HMIE complaints procedure is available from the HMIE website at www.hmie.gov.uk or by telephoning 01506 600 258. Crown Copyright 2007 Care Commission HM Inspectorate of Education This report may be reproduced in whole or in part, except for commercial purposes or in connection with a prospectus or advertisement, provided that the source and date thereof are stated. _______________________________ Integrated Inspection by the Care Commission and HM Inspectorate of Education of 3 Bears Nursery Renfrew Introduction 3 Bears Nursery was inspected in September 2006 as part of the integrated inspection programme by the Care Commission and HM Inspectorate of Education. The nursery catered for pre-school children aged from birth to five years. It was registered for 106 children attending any one session. At the time of the inspection the total roll was 94. The environment Standard 2 The nursery was accommodated in a church that had previously operated as a children’s play centre. It had a small, outdoor area that was used by small groups of children for physical play. Some features of the play centre had been retained on the upper level of the nursery, including a helter-skelter, slides and ball pool. There was evidence of wear to the netting around these large pieces of equipment. There were three play areas designated for different age groups of children. The baby room was organised with a large play-pen for babies who were not mobile. The surrounding area was for older babies up to the age of two years. In the playrooms for children aged two to three and three to five, children were able to play independently and in groups. Resources were well maintained, organised and easily accessed by children. Children’s art work was attractively displayed. There was very good information available for parents in the entrance area and around the nursery. Quality of children’s experience Standard 4 & 5 Staff in the baby room supported the needs of young children well. Babies and toddlers were settled and happy. Staff were caring and responded sensitively to children’s needs. They interacted with children making effective use of eye-to-eye contact, gestures and cuddles. Staff planned a flexible programme of interesting activities which were appropriate to the development stages of the children in their care. There was a good range of appropriate toys and materials to stimulate and interest young babies. Staff had introduced sensory materials to encourage young babies to explore and investigate using all of their senses. Daily information sheets about children’s day at nursery were made available to parents. Children in the room for two-to-three-year-olds enjoyed a wide variety of activities. Staff organised interesting group activities to encourage children to be creative and to stimulate their senses. They interacted well with children, talking with them and sharing information to support and extend their learning. Children were 1 comfortable with the simple routines and were beginning to develop independence skills. Staff were flexible in their management of the daily programme to meet the different needs and stages of development of the children in this area. They noted children’s interests and achievements and recorded this information in attractive folders which were shared with parents. Staff in the room for three-to-five-year-olds had established good relationships with children. They supported their learning through planned activities led by an adult and a wide range of free-play situations. However, at times, the group activities were too close together and some children had difficulty concentrating during the sessions. Staff made effective use of dialogue and discussion to extend children’s knowledge and understanding. They now needed to make more effective use of questions to encourage children to think more for themselves. Staff planned a wide variety of interesting themes and topics throughout the year. They clearly identified what children were expected to learn. Staff had started to involve children in the daily planning process. However, daily and weekly plans did not clearly identify children’s individual interests or describe what staff would do next to support their learning. Staff had successfully introduced a new system for observation and recording of children’s achievements. They noted children’s interests and saved dated examples of their work. These were collected in attractive folders and were shared with parents during curriculum evenings. Staff completed informative transition records for children transferring from each area of the nursery and to primary school. Features of the programmes for children aged three to five included the following. 2 • The programme for emotional, personal and social development was very good. Staff had created a warm and positive atmosphere which allowed children to develop their self esteem. Children were very happy and settled in the nursery environment. On arrival, they quickly chose an activity and chatted cheerfully to staff and other children. They were familiar with the routine and simple nursery rules. Staff made very good use of praise and encouraged children to persevere at tasks. Children were very well behaved and kind and considerate of others. Staff provided very good opportunities for children to share resources and play cooperatively. They encouraged children to take responsibility for a variety of tasks such as personal hygiene and putting on shoes and coats. Children responded well to requests from staff to help tidy up and assist in the preparation of snack. • The programme for communication and language was very good. Children talked confidently to adults and to one another. Many children took part in extended conversations during play activities and in particular during role-play at ‘the dentist’s’. Children enjoyed stories and used books independently to find information. They acted out the story of “Little Red Riding Hood” and staff made very good use of props during story telling. Staff encouraged children to ask questions and use language to predict and describe events and experiences. Staff made very good use of print on signs and labels around the playroom and children were able to identify familiar words and letters. They enjoyed listening to story tapes using headphones and were very good at understanding and following instructions. Staff provided a very good range of writing tools and materials to encourage children’s interest in early writing. Children could recognise their own name in print and some could write it. Staff encouraged children’s enjoyment of books through use of the lending library and story sacks. • The programme for knowledge and understanding of the world was very good. Staff planned an interesting range of topics throughout the year. Children had effective opportunities to learn about their own and other cultures through the celebration of a variety of festivals. Staff had organised a “come and investigate” table and children were developing simple science skills using a range of materials including water, sand and play dough. A project “How does our Garden Grow” introduced children to planting and growing. They used binoculars and magnifying glasses to learn about bugs and mini-beasts. The “haunted house” was enjoyed by children who used torches and experimented with light and dark. Staff provided good opportunities for children to use everyday technology including information and communications technology. Children were developing skills in recognising colours, shapes and numbers. • The programme for expressive and aesthetic development was very good. Small groups of children interacted very well during role-play at ‘the dentist’s’. They acted out roles whilst listening to stories. They developed their characters effectively through the use of masks, puppets and costumes. Children expressed their thoughts and ideas very effectively using a range of media and techniques. Staff provided a wide range of materials and opportunities for children to be very imaginative and freely and creatively express themselves in paintings and drawings. They valued children’s work and displayed it attractively to celebrate their achievements. Resources were easily accessed by children who selected materials to make a collage. Staff provided a wide range of musical activities that encouraged children’s appreciation of different types of music. The very wellorganised and resourced music area provided very good opportunities for children to enjoy making their own music and gain an awareness of rhythm, pitch and beat. • The programme for physical development and movement was good overall. Staff did not use the spaces available in the nursery effectively to plan a programme of activities that ensured progression in individual children’s skills. The nursery had an interesting indoor physical area upstairs that included a ball pool and space for children to use a trampoline and wheeled toys. There were slides and a helter-skelter, but these were not carefully risk assessed and appropriately staffed to ensure children’s safety. Children did not always show a good understanding of safe practices in this area. Staff made good use of the local park for walks and energetic play outdoors. Children were confident when running, skipping, hopping and jumping. They had fewer opportunities for physical activity in the main play area or to develop skills in climbing and balancing. Staff provided a wide range of activities for children to develop control of 3 hands and fingers including writing tools, scissors, brushes and the computer keyboard and mouse. They encouraged children to try healthy foods at snack time and provided information to parents about healthy lunch boxes. Support for children and families Standard 6 Staff had established a supportive service for working families. They offered flexible childcare and education which helped to support the development needs of young children. A key worker system encouraged good relationships between staff and parents and allowed for the exchange of helpful information about children’s progress. Most parents who responded to the pre-inspection questionnaire were satisfied with all aspects of the service. A few indicated that they would like more information about the work of the nursery. Staff worked effectively to support children who needed additional support in their learning. They liaised with local support services and had developed individualised educational programmes for some children which were reviewed regularly in consultation with parents. Staff had identified the need to provide additional support for children where English was not their first language. They provided useful information for parents to support them and to encourage language development at home. However, staff needed to access further training and to develop their awareness of recent legislation concerning support for children with additional needs. Staff organised informative parent events to encourage them to find out about children’s development and learning and to give parents the opportunity to be involved in the nursery. Good relationships had been established with local pre-school services and primary schools. Primary school staff visited children in the nursery setting to help to ensure a smooth transition to P1. Staff had developed useful links with other agencies to support staff in the work of the nursery. Management Standard 14 The manager provided good leadership and management of the nursery. She had established positive relationships with children, staff and parents. She was supportive, open, approachable and enthusiastic about the nursery and its development. She was well supported by the depute. However, their roles were not clearly defined and known to staff. A senior member of staff in each room had responsibility for overseeing playroom practice on a day-to-day basis, and planning for the different age groups of children. The nursery had appropriate policies and procedures that provided guidance to staff in their day-to-day work. Staff were aware of their responsibilities in protecting children but they had not undertaken recent child protection training to update their knowledge and skills. Staff worked well as a team and were supportive of one another. The manager had introduced a staff appraisal system that identified and addressed staff training needs. Staff were aware of the Scottish Social Services Council Codes of Practice and the registration process. 4 The process for self-evaluation of all aspects of the service was at an early stage. Staff had some input into this and priorities had been identified for improvement within the development plan. Some staff were unaware of what the areas for improvement were. The depute was responsible for monitoring the quality of children’s experiences throughout the nursery. This was done informally and did not provide written feedback to staff about playroom practice. The manager, senior staff and the staff team should continue to develop more systematic and rigorous procedures for self-evaluation. Key strengths • Happy, motivated and confident young learners. • The very good programmes for emotional, personal and social development, communication and language, knowledge and understanding of the world and expressive and aesthetic development. • The kind, caring and enthusiastic staff team. • Flexible and supportive service to meet the needs of working families. Other Issues Response to recommendations or to requirements made at previous inspection At the last Care Commission singleton inspection, there were thirteen recommendations and two requirements. The requirements had been actioned. Twelve recommendations had been addressed and one was still being addressed. Recommendations for improvement • Staff should improve the programme for physical development and movement as outlined in this report. • Staff should undertake training in child protection and the additional support for learning legislation. • The roles and remits of the manager and depute should be clearly defined and shared with staff and parents. • The manager should carry out an audit of all aspects of the service and implement rigorous systems for monitoring and evaluating that include staff, children and parents. Requirements The nursery must ensure that robust risk assessments are conducted and that the netting around large equipment is maintained in good order. This is to comply with Scottish Statutory Instrument 2002 Number 114 Regulation 10 (1) Fitness of premises. 5 Care Commission Officers and HM Inspectors have asked the pre-school centre and education authority to prepare an action plan indicating how they will address the main findings of the report. Where requirements are made, the action plan should include timescales to deal with these. The plan will be available to parents and carers. In liaison with the pre-school centre and education authority, Care Commission Officers and HM Inspectors will monitor progress to ensure improvements are in line with the main findings of the report. Yvonne Metcalfe Care Commission 6 Hilary Long Jane Mason HM Inspectorate of Education