Critical thinking & problem solving and decision making
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Nurse managers are required to be aware of the techniques that help them ensure
effective management of educational and service unit.
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Communication & critical thinking &problem solving and decision making in a job
are every nurse's job in the organization ; therefore, knowledge of communication
and critical thinking is essential if effective working relationships are to be
developed and maintained
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Critical thinking: can be define as ˝thinking about your thinking while you are
thinking in order to make your thinking better̋
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Critical thinking describe as purposeful outcomes directed thinking that aims to
make judgment based on scientific evidence rather than tradition or conjecture
Problem solving :is the process of identifying possible courses of
action or alternatives that will alleviate a problem
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Decision making: as a behavior exhibited in making a selection and implementing a
course of action from alternative .
It may or may not be the result of an immediate problem
Exp.
problem
solving
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Both decision making and problem solving use critical thinking
1------Use Critical thinking
----------- decision making
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Critical thinking in communication
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Communication as an essential skill to nurse managers , they need to think and
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conscious of different angles in their communication in order to perform their roles
as managers effectively
The most effective decision making involve a systematic process that is
comprehensive and which focuses on predetermine outcome
Advantages
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1- Its characterized by order and direction that enable managers to determine
where they are
2- Provide a framework for data gathering which is relevant to the decision.
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3- Allows application of previous knowledge and experiences that minimize errors
and improve quality of patient care and work of an organization
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4- Increase manager's confidence and ability to make sound decision
The potential barriers to effective communication include:
* Time pressure
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* Environmental interference
* Lack of information
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* Complexity in the channel of communication
Decision making versus problem solving are commonly used together. Sometimes
these terms are associated with the nursing process.
Problem solving and nursing process are very much similar
Similarities
sl.no
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nursing process
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problem solving
1.
assessing
identification of problem
2.
analyzing
gather information
3.
diagnosis
analyzing information
4.
planning
5.
implementation
implement strategy
6.
evaluation
evaluate outcome
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establish goal and seek alternative
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Decision ineffective you will need to review the steps again ;include
1- problem/concerns were not correctly identified
2-assessment was not complete or properly analyzed
3- goals were unrealistic
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4- decision taken without considering other possible alternative and consequences
5- the strategy chosen was incorrectly implemented due to like specific guidelines
6- evaluation of responses was incomplete or situation changed rapidly
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