Learning Outcomes Assessment Plan: Department of Management
revised 5/26/10
Assessment philosophy and program goals
The ultimate goal of student outcomes assessment is the enhancement of the educational
experience of current and future students. Thus, we intend to generate information that
will give us a clear picture of our students’ strengths and weaknesses. This, in turn, will
allow us to identify areas where improvements in our program might be necessary or
desirable. Students who earn a Bachelor's degree in any of the Management Department's
Majors must
have a solid grasp of management theory and business concepts,
be able to understand the consequences of national and international business
have strong written and oral communication skills, and
have reasoning skills.
MIS Major
Student outcomes and competencies
Outcome 1: Students shall have a good understanding of information systems
Competency 1.1 Understand programming languages and applications development
Competency 1.2 Understand database management systems (DBMSs).
Competency 1.3 Understand computer-assisted systems engineering (CASE).
Competency 1.4 Understand the appropriate use of a representative set of personal
productivity software.
Outcome 2: Students shall have a good understanding of information systems
concepts and processes.
Competency 2.1 Understand systems theory.
Competency 2.2 Understand systems development.
Competency 2.3 Understand database theory, design, and management.
Competency 2.4 Understand information and function analysis.
Competency 2.5 Understand information systems design.
Competency 2.6 Understand systems implementation and testing strategies.
Outcome 3: Students shall have a good understanding of organizational functions
and management.
Competency 3.1 Understand organization theory and behavior.
Competency 3.2 Understand the functional areas of business, such as finance, accounting,
and marketing, which are served by information systems.
Competency 3.3 Understand information systems management.
Competency 3.4 Understand project management.
Competency 3.5 Understand change management.
Competency 3.6 Understand legal and ethical aspects of information and information
Competency 3.7 Understand professional conduct in the information systems field.
Competency 3.8 Understand how management information systems enhance decision
Outcome 4: Students shall have developed effective information systems
management skills
Competency 4.1 Be able to assist in defining and planning information systems.
Competency 4.2 Be able to elicit information requirements for applications and assist in
designing information systems.
Competency 4.3 Be able to implement non-complex (routine) information systems
Competency 4.4 Be able to manage information systems development and operations.
Outcome 5: Students shall be able to communicate effectively.
Competency 5.1 Be able to prepare and present expected outputs from the analysis,
design, implementation, and maintenance phases of information system development.
Competency 5.2 Be able to write formal, clear, and accurate documentation of
information systems.
Competency 5.3 Be able to orally communicate information systems ideas effectively.
Frequency of Assessment
Assessment will take place on an annualized cycle by assessing students who are at four
different phases of their education:
Declaration of Major
Mid Program, having taken both Systems Analysis and Design (MGMT 3112)
and Database Management and Theory (MGMT 3120)
Senior Year, usually while enrolled in MIS Policy (MGMT 3125)
During the first two years post graduation
Assessment Methods
Upon declaration of the major using CBA admission criteria.
Mid Program: grades in the targeted courses and overall GPA. If the performance
of any student is not satisfactory, an interview will be arranged to discuss the
Program Completion: A comprehensive machine-scored test will be administered
during the MIS Policy capstone course during the first year of outcomes
assessment implementation. In subsequent years the test may be administered on
an as-needed basis to assess students' potential to pursue graduate study and/or
professional certification. After the first year of outcomes assessment
implementation, students will be required to develop a portfolio of projects,
papers, and any other relevant material that conveys their capabilities. Prescribed
contents will be made available to students and contents of the portfolio will be
examined a the beginning and at the end of the MIS Policy course. Students will
be expected to have a complete portfolio in order to receive a passing grade in the
MIS policy course. The portfolio will contain copies without letter grades of
student-selected work from courses such as Database Management and Theory,
Systems Analysis and Design, MIS Policy, Decision Systems, Systems
Development and Administration, and Cooperative Education. The instructorgenerated "co-op report" could also be included. The portfolio will be used to
evaluate the curriculum in terms of support toward the competencies previously
stated. The portfolio may assist students in the job-search process.
Post Graduate: The department will work with the Office of Career Planning and
Placement to collect evaluative information from all recent graduates. The desired
data will track such outcome elements as job title, salary range, responsibilities,
and fit between a) what students were prepared to do and what they are doing and
b) what the external needs actually are compared to the assumed needs the
program is addressing. Outcome elements will be collected by annual
questionnaires and/or phone surveys.
Methods of Analyzing and Interpreting results
The department Outcomes Assessment Committee will collect the aforementioned data
annually and prepare a report summarizing the extent to which the desired outcomes are
being met. This report will be presented to the department as a whole. the department will
respond to the findings presented in the report by modifying the assessment process or
making changes in the curriculum. A report will be submitted to the appropriate
university officials.

Learning Outcomes Assessment Plan: Department of Management