Spring
2011
College of the Redwoods Program Review Committee Executive Summary Adopted November 6, 2009 Mission Statement The College of the Redwoods’ Program Review Committee leads and facilitates authentic assessment as it relates to student success and planning at the institution for all subject and service areas. The committee reviews Annual and Comprehensive Program Reviews that provide the strong foundation upon which College of the Redwoods develops, identifies, states and documents quality improvement plans and goals including providing the direction of prioritization of funding, and support needs as organized under the strategic planning objectives. Objective: To provide an evaluative Executive Summary of this program’s review for authors, the Integrated Planning Committees, and the District. Program Review Subject/Service Area: __Dining Services_________________ Program Review Authors: ___Vera Baker, Silvia Vader_____________________________________________________ Summary and Recommendations: Additional Comments: 1. Program strengths: Provides job opportunities for up to 46 work study students Increased hours of operation to offer residence halls students better meal service Catering, diverse menus, extended meal times for residence halls students Good quality of hot meals Mission and goals are current 2. Program challenges/obstacles: Inadequate funding for new equipment needs Operating with no VP administrative services Poor and failing equipment 3. Commendations Provides job opportunities for up to 46 work study students Increased hours of operation to offer residence halls students better meal service Continuing to meet needs and improve quality of “grab and go” foods (which students like) Increase weekend hours resulting in an increase in customers Commendations for accommodating the needs of the college, in spite of antiquated and failing equipment 4. Program Budget/Funding Sources: Inadequate funding for new equipment needs & Recommendations: New and upgraded equipment 5. Program Goals/Plans: Improvements based on assessment analysis (Provide healthier Grab n Go options; serve older clientele) Noted: DN and Mendo do not have dining services; just some vending and students run a small store to provide some needs 6. Program Outcomes Assessment (PLOs/SLOs): Student satisfaction surveys, analysis, and use for improvements 33% increased in clientele Process: Completed Executive Summary forms will be sent to program review authors. PRC will forward Executive Summaries to the appropriate integrated planning committees. 7. Student Success/Achievement/Basic Skills obstacles/challenges: Note: Eureka campus students were surveyed regarding option of using meal cards vs. receiving cash; students felt the opportunity to have nutritional meals helps with their success PRC Recommendation: 1) All programs would benefit from a formalized, institution‐led follow‐up system/tracking of our graduates. 2) Clarification/development of process from grant funded programs/positions to district funding. 3) District‐wide plan for technology and equipment maintenance and replacement.
Process: Completed Executive Summary forms will be sent to program review authors. PRC will forward Executive Summaries to the appropriate integrated planning committees.