LOS ANGELES COMMUNITY COLLEGE DISTRICT
PERSONNEL COMMISSION
CLASS SPECIFICATION
CLASS CODE 1125
FINANCIAL AID MANAGER
DEFINITION
Develops, implements, and manages the multi-faceted student financial aid programs at one of the colleges of
the District or at the Central Financial Aid Unit of the District Office; serves as the Financial Aid
Administrator of record for all purposes specified within federal and state regulations and guidelines.
TYPICAL DUTIES
Plans, organizes, administers, and manages the operations of a Financial Aid Office or the Central Financial
Aid Unit.
Selects, trains, and supervises the work of assigned staff engaged in all phases of the student financial aid
program.
Serves as the Financial Aid Administrator for all purposes defined in federal and state statutes, regulations,
and guidelines and ensures compliance thereto.
Develops, establishes and implements operational policies and procedures in accordance with federal, state,
District and college regulations and guidelines governing the entire financial aid award process from
receipt of application to disbursement of funds.
Assures the timely and accurate awarding of financial aid to eligible students.
Develops fund requirements for federal financial aid programs.
Coordinates and prepares institutional responses to independent audits, internal audits, and federal and state
program reviews.
Implements accounting controls and reviews and monitors federal and state financial aid expenditures.
Implements upgrades of computerized financial aid management systems to insure effective operation of the
Financial Aid Office or the Central Financial Aid Unit.
Develops the budgetary, staffing, facilities, and equipment requirements for the Financial Aid Office.
Conducts research on costs of housing in the geographic area served by a college.
Coordinates awards and reconciliation of all federal financial aid programs and other available student
resources including but not limited to state programs such as the Board of Governors Grant Program,
EOP&S, GAIN, state college work-study, Cal Grant Program, TRIO, and scholarships.
Represents the college or the Central Financial Aid Unit to community groups, public and private
organizations, and governmental agencies to promote local, regional and national financial aid programs
for students.
Implements the college “Satisfactory Academic Progress” policy pertaining to financial aid applicants and
recipients.
Utilizes standard office software applications to compile data and prepare reports, publications, and
correspondence concerning student financial aid matters.
Utilizes specialized financial aid computer application programs such as ED Express (EDE), Common
Origination and Disbursement (COD), National Student Loan Database System (NSLDS), Return to Title
IV, National Student Clearinghouse and Webgrants.
Investigates and resolves non-routine problems related to financial aid applications, eligibility, and awards.
Participates in the college student recruitment program by developing recruitment literature and attending
meetings for the purpose of disseminating information regarding financial aid available to community
college students.
Attends and participates in seminars, workshops, conferences, and other meetings concerned with the
implementation of state and federal laws and regulations on financial aid.
Directs the maintenance of student financial aid records.
Performs related duties as assigned.
FINANCIAL AID MANAGER
2/26/13
DISTINGUISHING CHARACTERISTICS
A Financial Aid Manager develops, implements, and manages the student financial aid programs at one of
the colleges of the District or at the Central Financial Aid Unit of the District Office; serves as the financial
aid administrator of record for all purposes specified within federal and state regulations and guidelines.
A Financial Aid Supervisor supervises activities related to the day-to-day operations of a college’s Financial
Aid Office, including the areas of analysis of student financial needs, determination of student financial aid
eligibility, review of financial aid applications, and awarding of financial aid, as well as maintenance of
related records and files. A thorough knowledge of financial aid program policies, goals, and procedures is
continuously applied in performing the duties of the class.
A Financial Aid Technician oversees and participates in one or more of the functional phases of awarding
scholarships, loans, and grants at a college; or has full responsibility for one major financial aid program at a
college or the Central Financial Aid Unit of the Educational Services Center; performs tasks on several
software programs including downloading of information.
SUPERVISION
General supervision is received from an academic or classified administrator. General supervision is
exercised over assigned financial aid staff.
CLASS QUALIFICATIONS
Knowledge of:
Provisions of state and federal legislation and administrative regulations and policies governing federal
financial aid or other funded programs
Principles and procedures related to financial aid office operations
Computerized financial aid award and tracking systems
Eligibility requirements and application procedures for assigned financial aid programs
Principles of management
Accounting and fiscal management practices of governmental agencies
Organization of post-secondary educational institutions
Techniques of counseling and interviewing
Research techniques and sources of reference material and information pertaining to financial aid
Organization and management of files
Principles of supervision and training
Capabilities of computer applications systems, and hardware used in the management of student
financial aid programs
Develop, implement, administer, and manage complex, multi-faceted student financial aid programs
Interpret and apply federal and state laws and regulations pertaining to financial aid programs
Analyze situations accurately and take effective actions
Work independently on complex assignments
FINANCIAL AID MANAGER
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Ability to:
Establish work standards and goals, and evaluate program results
Develop creative and effective techniques to inform prospective students of the availability of
financial aid
Plan, assign, and supervise the work of assigned staff
Prepare clear, comprehensive, and accurate reports and presentations
Develop and maintain budget of assigned office
Communicate effectively with individuals from various ethnic and socio-economic backgrounds
Establish and maintain effective relationships with students, staff, faculty, administrators, and
representatives of other jurisdictions
Work confidentially with discretion
Provide training in financial aid procedures
Learn specialized software applications
ENTRANCE QUALIFICATIONS
Education:
Graduation from a recognized four-year college or university, preferably with a major in accounting,
business administration, economics, finance, public administration, or a closely related field.
Experience:
A.
Three years of full-time paid experience in the field of financial management involving fiscal
analysis and planning AND one year of experience in a college or university financial aid office
with responsibility for office operations, including the areas of analysis of student financial needs,
determination of financial aid eligibility, review of financial aid applications, and awarding of
financial aid. Two years of the qualifying experience must have been in a supervisory capacity.
OR
B.
Three years of full-time paid experience in a college or university financial aid office with
responsibility for office operations, including the areas of analysis of student financial needs,
determination of financial aid eligibility, review of financial aid applications, and awarding of
financial aid. Two years of the qualifying experience must have been in a supervisory capacity.
Special:
A valid California Class “C” driver’s license must be obtained within 60 days after appointment.
Travel throughout the District may be required.
Revised
FINANCIAL AID MANAGER
2/26/13