Frequently Asked Questions

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Frequently Asked Questions
Q: When do new employees need to meet with
the Onboarding Center?
A: New employees should meet with an Onboarding Specialist on their first day of work.
Onboarding Specialists coordinate the meetings with new employees and their supervisors in advance.
Q: How long do the appointments last?
A: On average, Onboarding appointments last
about 90 minutes.
Q: Does Onboarding eliminate the need for New
Employee Orientation?
A: No. New Employee Orientation is an integral
part of the onboarding process.
Q: Is Onboarding just for the New Employees?
A: No. Hiring supervisors, managers, and departmental administrative assistants play a
critical role in planning and implementing
the onboarding process for new employees.
The OBC was created to give them additional
ongoing support and resources.
Human Resources
Onboarding Center
Friday Annex 121
Phone: 910-962-3160
Fax: 910-962-3840
E-mail: onboarding@uncw.edu
Roles of OBC and Departments
Onboarding
The OBC works closely with the supervisor,
department and new employee to ensure a successful transition that goes beyond the first day.
Onboarding is an organizational socialization
process that equips new hires with the necessary knowledge, skills, behaviors and resources
needed to quickly become effective members of
the organization.
At the Onboarding Center, new employees will:
• Discuss their New Employee Checklist &
work plan
• Complete the I-9 & E-Verify
• Complete Payroll documents (direct
deposit, W-2 online consent, W-4 &
NC-4)
• Express processing of UNCW OneCard &
Parking Permit
• Confirm New Employee & Benefit
Orientation dates & times
• Sign up for UNCW emergency text alerts
• Take a tour of campus
• Receive answers to their questions and
support for their entire first year
Departments will continue to handle:
• Departmental orientation of
processes & policies
• Issuing keys and building access
• Issuing name tags, department-specific
equipment and resources
• Contacting TAC/ITS for tech needs
• Scheduling job-specific training &
accesses to UNCW systems
• Communicating expectations
• Contributing to a positive new-hire
experience for new employee
More information & helpful resources at:
www.uncw.edu/onboarding
The employee and supervisor attend a first-day
appointment at the OBC which is scheduled in
advance by the Onboarding Specialists. The
Onboarding Specialists will maintain contact
with new employees throughout their first year
to ensure optimized engagement, performance
and overall success.
Who to Contact
Onboarding Specialists
Melissa Cox, coxml@uncw.edu
Kimberly Holbrook, holbrookk@uncw.edu
Talent Development
Molly Nece, necem@uncw.edu
Olivia Cunningham, cunninghamo@uncw.edu
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