Virginia Railway Express CHIEF EXECUTIVE OFFICER’S REPORT July 2011 MONTHLY DELAY SUMMARY System wide Total delays Average length of delay (mins.) Number over 30 minutes Days with Heat Restrictions/Total days On-Time Performance Fredericksburg Line Total delays Average length of delay (mins.) Number over 30 minutes On-Time Performance Manassas Line Total delays Average length of delay (mins.) Number over 30 minutes On-Time Performance March April May June 76 18 7 0/23 89.0% 54 21 10 0/21 91.4% 52 25 13 6/21 91.7% 30 19 4 4/22 95.5% 58 16 3 82.0% 36 20 6 87.8% 28 23 6 90.5% 20 18 3 93.5% 18 25 4 95.1% 18 21 4 94.6% 24 28 7 92.9% 10 19 1 97.2% SYSTEM RIDERSHIP With an average daily ridership of 19,448 for June 2011, ridership increased 10.4% compared to June 2010; approximately 1,800 more trips a day. Year-to-date ridership is 12.0% higher than last year. Exactly 30 days have been over 20,000 trips. The top ten days are below: 1 2 3 3 5 6 7 8 9 10 April 12, 2011 March 23, 2011 April 13, 2011 May 10, 2011 April 6, 2011 March 29, 2011 May 18, 2011 March 15, 2011 June 7, 2011 March 30, 2011 1 21,496 21,136 20,803 20,803 20,791 20,694 20,596 20,573 20,563 20,545 SYSTEM ON-TIME PERFORMANCE System wide on-time performance (OTP) was 95.45% in June, with 93.51% on the Fredericksburg Line and 97.16% on the Manassas Line. There were seven days when both lines were 100%. Every day OTP was over 90% except for June 1 (87%) and June 9 (70%). These delays were primarily attributable to a passenger illness at Union station and weather related slow orders. INITIAL RESULTS OF REDUCTION IN STEP-UP TICKET PRICE FROM $10 TO $5 In March, the VRE Operations Board authorized a reduction of the Amtrak Step-Up fare from $10 to $5. By lowering the price of the Step-Up ticket, I hoped to encourage VRE passengers to ride under-utilized Amtrak trains. We are now averaging 233 riders per day on Amtrak trains which is only slightly lower than when the Step-Up fare was $2 (272 riders in FY 2007). LOCOMOTIVE CENTRALIZED DIAGNOSTIC SYSTEM VRE is rolling out Phase I of III of the Centralized Diagnostic System (CDS) for VRE trains. CDS will provide VRE with real-time health monitoring, defect, and troubleshooting information. CDS will also enable VRE to determine equipment problems as they occur and provide the operating and mechanical teams with immediate corrective actions. The system also detects non-critical events to alert the mechanical teams of potential failures to promote timely preventive measures. CDS is a web based system with a separate computer on each train to monitor events on both the locomotive (Phase I) and passenger cars (Phase II). All of the data collected via the CDS system will be used for analysis to enhance preventive maintenance and operating practices at VRE. I will provide a briefing on the Centralized Diagnostic System at an upcoming meeting. FREDERICKSBURG LOT C HAS CLOSED Friday, July 15th was the last day that VRE riders were able to use the 38 spaces in Lot C in Fredericksburg. The current lease expired and VRE was unable to negotiate favorable renewal terms. We have found a new lot to replace most of the spaces eliminated. The new lot is located at 400 Charles Street and is available for use. 2 GAINESVILLE-HAYMARKET EXTENSION Revisions to the Addendum to the Rail Enhancement Fund (REF) agreement for the GainesvilleHaymarket Extension project are underway to address changes requested by the Commonwealth. The award of the consultant contract for environmental review and preliminary engineering is pending the execution of this Addendum. I-66 CORRIDOR TIER I ENVIRONMENTAL IMPACT STATEMENT (EIS) VDOT, DRPT and FHWA have initiated a study to identify current and future transportation needs and their potential environmental impacts on the 25-mile corridor from I-495 to Haymarket. The study will build upon previous analyses performed in the I-66 corridor, including the I-66 Transit/TDM study completed by DRPT in late 2009. A draft EIS is expected by June 2012 for public review and a final EIS is anticipated by June 2013. VDOT has established a web site for the study at virginiadot.org/projects/northernvirginia/i66_eis.asp. LOCOMOTIVE PROCUREMENT We have received 15 new locomotives. All VRE revenue trains (12 trains) are now equipped with a new locomotive. The remaining five locomotives will be shipped by the end of August. SUMMONS OVERVIEW In June, there were 90 cases of fare evasion that were brought before the court, most of them written in previous months. Details are provided below: Outcome Occurrences Appealed Prepaid Guilty Guilty in absentia Continued Dismissed Dismissed Waived due to TVM issue Waived By VRE–Showed Proof of Monthly Ticket 1 22 10 21 6 7 8 2 13 3 Fine Court Costs $100 $100 $100 $81 $81 $116 0 0 0 0 $81 0 MEET THE MANAGEMENT VRE Meet the Management continues its early morning meet and greet sessions. Customers are encouraged to come by, ask questions, and grab some early morning snacks. Below please find this years’ remaining Meet the Management schedule: July 27 August 3 August 10 Woodbridge Backlick Lorton 4 MONTHLY PERFORMANCE MEASURES – June 2011 MONTHLY ON-TIME PERFORMANCE ON-TIME PERCENTAGE June Fredericksburg OTP Average 93.51% June Manassas OTP Average 97.16% VRE JUNE OVERALL OTP AVERAGE 95.45% RIDERSHIP YEAR TO DATE RIDERSHIP VRE FY 2011 Passenger Totals VRE FY 2010 Passenger Totals 4,517,366 4,033,230 12.0% PERCENTAGE CHANGE RIDERSHIP MONTH TO MONTH COMPARISON DESCRIPTION MONTHLY RIDERSHIP JUNE 2011 427,852 JUNE 2010 369,989 PERCENTAGE CHANGE 10.4% NORMALIZED SERVICE DAYS (CURRENT/PRIOR) 22/21 5