Career Services Center
Sample Resume
Anne Mickelson
www.linkedin.com/in/AnneMickelson
1210 Rosebud Ct.
(630) 888-0888
Wheaton, IL 60187
abcd444@cod.com
Profile
A highly motivated professional seeking a customer service position to utilize my diversified abilities.
Possesses strong organizational and communication skills along with proficiency in Microsoft Office 2010,
customer database, and inventory programs. Proven ability to work effectively with all levels of personnel.
Summary of Skills:
Communication/Customer Service:
 Conducted informative and entertaining public tours of Chicago Loop for corporate guests and visitors.
 Showed and leased properties elaborating on the advantages and highlights of individual units.
 Effectively interfaced with individual and corporate sponsors for ongoing contracts.
 Created and presented in-house seminars regarding quality ratings, amenities, style and destination served by
Apple.
 Provided exceptional customer service and resolved problems to handle customer concerns.
 Coordinated corporate communications between management and sales force.
 Collaborated effectively with various levels of personnel to accomplish departmental goals.
Sales/Marketing:
 Responsible for sales and service for company’s top 10% customer base.
 Researched Fortune 500 companies for leads — identified one new client resulting in a $4MM sale, largest
single sale
 Successfully completed cold calling to develop leads with “decision maker” to establish national account.
Administrative:
 Managed office of three support staff for newly developed company.
 Coordinated all aspects of corporate parties/events for Fortune 500 company with 500 participants.
 Processed leasing agreements and mortgage closings of condominiums.
 Efficiently scheduled property maintenance to ensure homeowner’s satisfaction.
 Maintained data base for recording sales information utilizing Lotus Notes.
Experience:
Range Steel Corporation,
Account Executive
Broadview, IL
2005–present
Prescott Park Town Homes,
Leasing Agent
Plano, TX
2003–2005
Apple Vacations,
Meeting Planner
Dallas, TX
2001–2003
Education:
College of DuPage
Associate of Applied Science in Management
Glen Ellyn, IL
Fall 2003-Spring 2006
Updated: 3/13 MS