Teresa L. Gray 12875 Crystal Creek Road, Clinton, MT. 59825 (406)531-0667 teresa.gray@umontana.edu Objective Support The School of Music as an Administrative Associate III with my thirty years of customer service, administrative support and accounting skills. Be a professional representative of the School of Music and College of Visual and Performing Arts at the University of Montana in a kind and friendly approach. Bringing exceptional problem solving skills, highly organized and efficient in a variety of office support tasks, including but not limited to: Excellent customer service skills, with outstanding follow through Self-starter, able to handle stressful situations with tact and discretion Good motivation with strong leadership skills Able to multi task and prioritize in a busy working environment, while paying close attention to detail Organize and schedule personnel for efficiency and cost effectiveness Proven communication skills verbal and written Serve as front line receptionist, supervise and train cashiers and office staff in routine and policies Prepare brochures, mailings, posters, programs for office and public distribution Maintain databases and office records and files Goal oriented and ability to complete tasks with in deadlines Handle multi lined telephone systems, answer and route calls Office equipment and supply management Process daily mail. Opening, distributing, of incoming and metering of outgoing mail Proficient in Microsoft Office 2010, Excel, Outlook, Word, Publisher, Internet Explorer Accounting skills Reconcile bank accounts, credit cards, accounts payable and accounts receivable records Excellent cash handling abilities, processing daily payments and bank deposits Aptitude to accurately analyze, consolidate and interpret complex accounting reports and budget control Auditing and collection of accounts in a professional and confidential manner Produce Month End Financial Reports, analysis of these reports and distributions of payments, on-line and/or processing of checks and journaling to balance accounts. Return check and credit card charge back collections. Accurate data entry skills, processing of activity reports Employment History 02/2008 to Present University of Montana School of Music Administrative Associate III 09/2003 to 02/2008 Lambros Real Estate Management Accounts Receivable 11/2001 to 06/2003 Touch America Accounts Receivable 05/1998 to 10/2001 Hi Noon Petroleum Convenience Store Support Supervisor 06/1996 to 12/1997 Gart Sports Operations Manager 07/1978 to 10/1995 Hennessys Department Store Point of Sale Manager Education Hellgate High School – Missoula, Montana – General Studies Missoula VO-Tech – Missoula, Montana –Fashion Merchandising, Accounting Professional References Maureen Price Budget Analyst II Office of Research and Sponsored Programs The University of Montana Main Hall Room 205 Missoula MT 59812 Phone: 406-243-4133 home: 406-258-5324 Rene Mosback Bookkeeper 9108 259th Ct. Salem, WI 53168 406-544-8340 Buddymos66@yahoo.com Heidi Holzer Administrative Associate IV School of Social Work Jeannette Rankin Hall JRH 004 The University of Montana 406-243-5438 Jill Johns Fiscal Officer and Assistant to the Dean College of Visual and Performing Arts PAR – TV #110 The University of Montana 406-243-4012