PA CKAGI NG I N TELLIGENCE BRI EF Pharmaceuticals & Nutraceuticals Making Packaging Meet the Challenges MAY 21, 2008 About the Packaging Intelligence Brief Series Packaging plays a critical role in our global economy and touches the lives of everyone. For 75 years, PMMI has been the leading global resource for packaging professionals to learn about industry trends, obtain training and network. PMMI is proud to present this Packaging Intelligence Brief. PMMI Packaging Intelligence Briefs address trends and topics that are significantly impacting packaging and outlining how suppliers and manufacturers are responding to market needs. www.pmmi.org 4350 North Fairfax Dr. Suite 600 Arlington, VA 22203 Tel: 703.243.8555 Toll-Free: 1.888.ASK.PMMI Fax: 703.243.8556 Email: pmmi@pmmi.org Pharmaceuticals & Nutraceuticals Making Packaging Meet the Challenges As a highly regulated industry in the United States, the The report is based upon research conducted by telephone pharmaceutical market presents both packagers and interviews in mid-2007 with 71 purchasing authorities at machinery vendors with unique hurdles, such as new drug pharmaceutical and nutraceutical companies. Among them delivery systems. But even concerns that are shared with were representatives of six of the top 10 industry-leading other market segments, such as counterfeiting, are firms. Slightly more than half of the survey participants magnified for pharmaceutical companies by the more work for a pharmaceutical/nutraceutical company; the serious PMMI’s remainder comprises medical device manufacturers, con- Pharmaceutical/Nutraceutical Packaging Machinery report tract manufacturers/packagers, OEM companies and provides a close-up snapshot of how these challenges and industry experts. outcomes of such threats. opportunities affect the design, manufacture, and marketing of pharmaceutical packaging machinery. PHARMACEUTICALS & NUTRACEUTICALS 1 P A C K A G I N G I N T E L L I G E N C E B R I E F The Current State for an individual machine or the vendor itself, are far more When asked what packaging machinery currently is in use complex. The number one reason for acquiring a new in their plants, an overwhelming majority of respondents machine is increased output, the survey finds. This criteri- identified marking equipment — not surprising in light of on is followed by increased automation or technology, the universal need for bar coding and other data printing. greater operational efficiency, package/material cost sav- Also ranking quite high were labeling equipment, case ings, changeover flexibility, new product launches, and packing/sealing and conveying/feeding machines. A pur- reduced labor. Other reasons are mentioned but received chase intent query resulted in nearly parallel responses, few votes. Most important considerations when selecting a machine/manufacturer Total Selecting a vendor is a critical Cost of machine purchase 33 decision, considered as impor- Aftermarket support 31 tant as choosing the right Company reputation 20 Service location & parts availability 14 Ease of maintenance 13 fact, pharmaceutical buying Flexibility of change-over 13 authorities Machine quality 12 important criterion, after the cost Reliability 12 Operational equipment efficiency 11 Production output 9 ability to provide aftermarket Machine customization 8 support. The OEM’s reputation in Cost counts, but so does aftermarket support, according to participants in PMMI’s “Pharmaceutical/Nutraceutical Packaging Machinery” study. The considerations are listed here according to how frequently respondents mentioned them. One note: Machine customization ranked more important for pharmaceutical companies and nutraceutical firms found the cost of the machine to be more critical. machine for the application. In say the most of the machine, is the vendor’s the market, especially as it relates to the quality and reliability of the machinery it builds, is also a factor. but inspection/detection equipment and optical sensing devices also ranked fairly high on future purchase lists. The Importance of Relationships When purchasing new machinery, most of the pharmaceu- As to where these survey participants source their packag- tical companies in the survey say they prefer working ing machinery, 44 percent said U.S. manufacturers only, directly with an OEM over a systems integrator. 28 percent said offshore and another 28 percent said both. Accordingly, about 60 percent of equipment is purchased directly from an OEM. Some companies work with the Not all packaging machinery decisions involve U.S. vs. off- OEM’s in-house integration team. The reasons for the shore suppliers, however. The determining criteria, either preference include price, aftermarket support and 2 MAKING PACKAGING MEET THE CHALLENGES technical expertise. The OEMs are also described as the U.S. will remain the dominant country of origin for FDA- easier to work with. approved production facilities. However, survey respondents say they are more likely to But, citing cheaper labor and operating costs, tax incen- seek the services of a systems integrator when installing a tives and fewer emission regulations among their reasons, full line, as opposed to single pieces of machinery. Also, an about one-third of the participating companies say they will integrator can be employed to achieve validation on the continue to move at least some production offshore. line. If specialty control systems will be required, a systems Respondents also point out that production of generic integrator is likely to be called. drugs, which are no longer patented, is more likely to move offshore. The FDA will continue to inspect any drugs The pharmaceutical/nutraceutical companies are no imported into the U.S. In the long run, it seems that by strangers to contract manufacturers/packagers. Almost maintaining and operating facilities in more than one coun- everyone surveyed agrees the use of contract services will try, pharmaceutical companies encounter additional hur- continue to increase. Reasons given are cost savings, dles — such as complying with the regulations of each increased flexibility, smaller batch runs, better technology country. Several participants speculate the U.S. may soon at the contract packager’s plant and reduced need for in- impose a “user fee” for inspecting imports, similar to the house dedicated lines. Only 4 percent of the research par- inspection fees in Europe, set on a per diem basis. ticipants say the use of contract packagers is decreasing. Equipment Verification — Cost savings can be achieved in a number of ways, but one System Validation reason stands out as unique to pharmaceutical producers: small runs for drug samples and for drug trials. Contract Verification activities play vital roles at various stages of any packagers also can help by handling the overflow of sea- packaging equipment’s life cycle. Not only do they fulfill the sonal capacity increases; they can also help a pharmaceu- basic contractual obligation of providing a ready-to-deploy tical company to get a new product to market faster. product, but they also provide an opportunity for the OEM to support the customer’s efforts at overall system valida- Location, Location, Location tion compliance. Because of U.S. Food & Drug Administration (FDA) validation requirements, compliance regulations and the ever- Manufacturers of pharmaceutical and medical products present fear of counterfeiting, most of the pharmaceutical need to identify and document any control systems for pur- companies in the survey will keep the lion’s share of drug poses of validation. Embedded software in machinery, production on U.S. soil. Half of the survey respondents say especially, needs to be scrutinized, tested, verified and PHARMACEUTICALS & NUTRACEUTICALS 3 P A C K A G I N G I N T E L L I G E N C E B R I E F validation program is potentially Challenges for the Packaging Machine Builder Total compromised. The survey results Product traceability 20 Online diagnostic software 15 Inspection vision system 13 ments are being driven by the Receiving control system upgrades from remote locations 13 demand for global real-time pro- More validation protocols on equipment 6 duction and process standardiza- Data monitoring 5 Global validation/governing body 4 Better testing for potential defects in units 3 More flexibility/change over 2 Faster download rate/better links to software 2 Data Acquisition — Open architecture 1 Operations & Compliance Maintenance integration system 1 More stringent requirements for installation of OQ & PQ 1 On-line quality checks 1 cuss their needs for integrated Use of track & trace 1 data communications in their More electronics (servo) 1 packaging machinery in terms of Ability to print more data on package 1 validation and process standard- As this chart illustrates, equipment requirements are being driven by the demand for global real-time production data and process standardization. show how equipment require- tion, key aspects with implication for validation compliance. Respondents were asked to dis- ization. While data acquisition is more integrated today than even documented. As a result, more and more pharmaceutical just a few years ago, companies say they are still looking packagers are demanding OEMs complete software testing to improve validation reliability. Many survey participants and validation before the machinery is shipped. say their customers demand it. Some pharmaceutical companies are implementing ethernet connectivity as new The verification responsibilities of the machine supplier do equipment is added. Others are interfacing with not end with the delivery and acceptance of a working Supervisory Control and Data Acquisition (SCADA) and system. As customers clamor for greater flexibility and Enterprise Resource Planning to improve internal/external upgrades, the resulting need for re-verification comes to communications. Systems Applications & Products (SAP) is the fore. also now integrated at many companies in a real-time environment. Looking to the future, packaging machinery builders will need to satisfy validation compliance. The OEM aspects of While much of the data potentially collected in real-time may a machine’s process must be verified, or the purchaser’s directly influence the efficient and reliable operation of the 4 MAKING PACKAGING MEET THE CHALLENGES packaging machinery, data acquisition capabilities imbedded Perhaps a far more promising future application of RFID, in the machine make the customer’s regulatory compliance however, is as a deterrent to counterfeiting. Already used easier. Product traceability, online maintenance and vision by the large pharmaceutical companies for logistics, prod- inspection are also cited as benefits of real-time data. uct identification and date coding, as mandated by WalMart, RFID is clearly the future technology of choice for Flexible vs. Rigid fighting the war on counterfeit drugs, according to the sur- The general trend in packaging toward flexible materials is vey. Far more than just a drain on corporate profits, coun- not as prevalent in pharmaceuticals, for several reasons. terfeit medications pose a serious — even deadly — Flexible packaging offers a decrease in weight and materi- threat to the American population. al usage, but it does not easily provide the child-resistance and drug delivery options of rigid packaging. Blister packs Three-fourths of the surveyed companies indicate they (defined as rigid) are becoming increasingly popular in the currently use RFID for anti-counterfeiting or will use it in the pharmaceutical market because of customer convenience near future. Of those now implementing RFID, nearly half and their ability to improve patient dosing compliance. say they will increase its use. Further, some drugs, such as those that must be dosed in syringes, do not lend themselves well to a flexible option. But RFID is by no means the only practice in use to protect products today — bar coding is far more prevalent. Also in More than half of the survey participants state that their use are holograms, color-shifting inks, covert markings and companies are changing the physical form of their prod- non-contact inspection methods, such as x-ray and ucts or altering the packaging. Inhalants and soft gel caps weight-checking. are overtaking tablets in some cases. Also increasing in usage are needleless injectables, oral strips (melt in the Sustainability Initiatives mouth) and unit dose packs, especially as physician and No discussion of pharmaceutical packaging would be com- veterinarian samples. Such changes are prompted by con- plete without addressing sustainability. Almost half of the sumer convenience, accommodating more mobile lifestyles respondents say they believe there are real cost advan- and facilitating dosing compliance. tages to sustainable practices. Another 15 percent agree, but temper that sentiment by advising caution at the outset RFID to the Rescue? of any initiative. Nearly three-quarters of the people A couple of people interviewed consider radio frequency interviewed for the survey are now making business identification (RFID) a future method of improving patient decisions based upon both corporate and social responsi- compliance. bilities, and trying to achieve a balance between the two. PHARMACEUTICALS & NUTRACEUTICALS 5 P A C K A G I N G I N T E L L I G E N C E Anti-Counterfeiting Measures in Use B R I E F Number of Companies Using Currently Number of Companies Planning to Use in the Future RFID 32 46 Holograms 21 22 Bar-code checks to match packaging components with machinery parameters 59 57 Color-shifting inks 25 27 Covert markings 21 22 Non-contact inspection tech 29 25 As seen on the chart, many companies already have anti-counterfeiting practices in place, trending toward RFID and a slight increase in the use of holograms, color shifting and covert marking. Package designers, in particular, say they are challenged Copies of the “Pharmaceutical/Nutraceutical Packaging by the multiple facets of going green. Survey respondents Machinery, Industry Segment Market Research Study” can point out that pharmaceutical/nutraceutical companies be purchased from PMMI’s Business Intelligence must balance becoming more sustainable with adhering to Department. The cost is $2,500.00. To order, contact regulations and patient safety initiatives. Furthermore, each Paula Feldman, director of research and surveys: change to packaging materials requires new validation 703.243.8555, 703. 243.8556 (fax) or paula@pmmi.org trials, which are time-consuming and costly. Participants rank their primary sustainability initiative as “going green” in the broad scope of business. Also mentioned are recycling more, reducing the weight and materials of the package, reducing corrugated use, minimizing carbon emissions and reducing overall waste. The supply chain is another area where companies are hoping to reduce fuel consumption and carbon emissions. 6 MAKING PACKAGING MEET THE CHALLENGES About PMMI PMMI is a trade association with more than 550 member companies that manufacture packaging and packaging-related converting machinery, commercially-available packaging machinery components, containers and materials in the United States and Canada. PMMI aggressively develops creative and innovative programs for its members and the industries they serve. Its vision is to be the leading global resource for packaging, and its mission is to improve and promote members' abilities to succeed in a global marketplace. Learn more about PMMI at pmmi.org. PMMI Total Access Comprehensive packaging resources. One trusted source. Whether you’re looking to understand packaging trends, solve pressing issues or identify specific supplier solutions, PMMI Total Access gives you the resources you need. • PACK EXPO – The only tradeshow to see the latest packaging innovations while interacting with suppliers and networking with your peers. Join more than 45,000 people from 125-plus countries at PACK EXPO International November 9-13, 2008, at McCormick Place in Chicago, Ill. • packexpo.com – The only packaging Web site that connects buyers and sellers with personalized content to help them make more informed business decisions. Use targeted search capabilities to find the packaging information you need. Keep track of suppliers and products while networking with peers 24/7. • PMT Magazine – The industry’s only publication dedicated to professionals in packaging operations, purchasing, maintenance and training. Leverage the most in-depth, forward-thinking packaging and manufacturing information – from technological advances to industry trends – in print, online and in person. Connect to the entire packaging supply chain today with PMMI Total Access. For more information about PMMI Total Access, contact PMMI at 703.243.8555 or visit pmmi.org and www.packexpo.com