L ESLIE A K AWAI
1242 East 225 North, Springville, UT 84663 • 801-372-6032 • lesliekawai@byu.edu
www.linkedin.com/pub/leslie-kawai/16/955/422/
SUMMARY
15+ years program-administration planning, hiring, organization development, strategy, execution, and evaluation experience
8+ years teaching advanced-level business students written and oral presentation, job-interviewing, and resume-writing skills
5+ years direct sales and management experience, including sales presentation, training, and email marketing development
EMPLOYMENT
www.leadersarebuilt.com, Provo, UT
January 2013 - Present
EXECUTIVE COMMUNICATIONS COACH
• Coach corporate executives and private clients in presentation-skills and communication-skills training and development
• Consult clients in developing high-impact, power messaging
• Evaluate and design documents and PowerPoint for clear, concise, compelling messaging
• Teach break-through, high-result business communications skills: written and oral
• Teach nonverbal presentations skills, including for television, stage, interview, and lectern
Marriott School of Management, Brigham Young University, Provo, UT
Department of Organizational Leadership and Strategy
ASSISTANT DIRECTOR/INTERNAL CONS ULTANT, Management Communications
January 2011 – Present
• Train and evaluate faculty; identify critical improvement needs; create and implement resources to improve teaching
• Standardize curriculum, testing, and evaluation tools, resulting in avg. 10% test performance improvement per student
• Conceptualized and implemented quantified methodology and statistical analysis for learning outcome assessment
• Create content and content management system for faculty training website, including instructional video work
PART-TIME FACULTY, Management Communications
May 2008 – Present
• Teach and evaluate job-interviewing and resume-writing skills to more than 200 students annually
• Consult with students about appropriate ways to use content, style, organization, design, and grammar to create effective
documents and business presentations; edit and evaluate student written and oral presentations, including PowerPoint
• Develop course content within university curriculum guidelines for department-wide use
National Louis University, www.nl.edu/t4/aupair, Boston, MA; Washington D.C.
Oct 2010 – Present
INSTRUCTOR, Au Pair Weekend, college-accredited coursework for international student au pairs
• Teach courses in culture shock, American history, conflict negotiation, and religion to international students, ages 18 - 25
• Supervise volunteer experiences per curriculum for community-learning modules, including food and homeless shelters
• Facilitate experiential learning through implementing and debriefing cultural sharing events and volunteer work
RealVictory, www.realvictory.org, Springville, UT
May 2006 – Present
EXECUTIVE DIRECTOR, nonprofit organization researching recidivism in at-risk youth and probation populations
• Coordinate joint field study of cell phone technology and behavioral intervention program for changing attitudes and
behaviors of more than 400 juvenile and adult probationers and parolees in Utah and Salt Lake Counties
• Coordinate public, private, financial, and university department entities; develop and maintain critical relationships
• Analyze, develop, and implement key communication and information-management systems, including Excel document
tracking systems, online sharing, grant proposals, marketing materials, inventory tracking, and contact database
• Train and supervise 8-15 college student employees and volunteers annually; supervise data management
• Raise funds: awarded $20,000 grant in 2009; $25,000 grant in 2010; and $45,000 contract in 2011 through State of Utah
Commission on Criminal and Juvenile Justice and Utah Juvenile Justice Services
• Negotiated $42,000+ contract with Cricket Communications to donate 100 annual lines of phone service to program
• Publication: Cherrington, David J, Stephen J. Bahr, Leslie A. Kawai, Bruce W. Bennett, and Bert O. Burraston. Helping
Offenders: What Works. Provo: BYU Press, 2011.
lia sophia, Wood Dale, IL
INDEPENDENT UNIT MANAGER
August 2008 – April 2012
SALES ADVISOR
August 2007 – April 2012
• Sold high-fashion jewelry line ($34,000 average personal sales FY 2007-2011)
• Presented and developed more than 400 persuasive sales presentations to groups of 5 to 30
• Analyzed and restructured sales presentations to improve average per-presentation sales by 40 percent
• Developed sales convention displays, presentation techniques, and marketing, resulting in doubling annual contacts
• Maintained personal customer base of 2000+ contacts; developed personalized sales website
• Trained growing team of personal recruits (20+) in sales and presentation skills; promoted to manager in 11 months
• Developed training materials, workshops, and team training website; presented to groups of 40 –100 sales advisor
2 | K a w a i Daily Herald, Provo, UT
Jan 2008 – Sept 2010
CORRESPONDENT, www.utahadventurer.com
• Developed media business contacts and partnerships with outdoor-activity vendors; attended and evaluated activities
• Wrote online and newspaper articles for publication; more than 75 published articles
• Prepared and conducted personal interviews for news, audio, and video production
Utah Valley University, Orem, UT
Jan 2008 – May 2008
INSTRUCTOR, Organizational Behavior
• Developed all course material, tests, grading criteria, with emphasis on experiential learning and training exercises
• Taught general scope of organizational-behavior topics, including communications, global strategy, decision-making,
effective management, cultural and diversity, motivation and performance theory, and organizational change/design theory
• Graded and mentored all students and student-led teams in personal writing and oral presentations
Department of Organizational Behavior, Brigham Young University, Provo, UT
Sept 1997 -- Dec 1998
TEACHING ASSISANT, Organizational Effectiveness
• Taught weekly lecture on principles and theories of organizational behavior
• Coordinated, supervised, and graded student team projects and in-class presentations
• Facilitated group and personal student evaluations and discussions; developed peer evaluation and grading process
CES Youth and Family Programs, Brigham Young University, Provo, UT
Apr 1996 -- Dec 1997
INTERNAL CONSULTANT
• Initiated qualitative and quantitative analysis of programs; interviewed employees, administrators, youth, and parents
• Designed and administered 200+ variable survey; compiled and presented statistical and theoretical analyses
• Recommended areas of future change, evaluation, and analysis
Academy for Girls, CES Youth and Family Programs, Brigham Young University, Provo, UT
PROGRAM DIRECTOR
Apr 1994 – Aug 1996
ASSISTANT PROGRAM DIRECTOR
Apr 1990 – Aug 1992
• Administered 1 out-of-state and 9 in-state 10-day workshops for over 800 youth annually
• Developed and administered activities and workshops designed for youth social, spiritual, and leadership development,
including community youth group service projects
• Coordinated program services across university departments, including food, housing, building services, and transportation
• Recruited, interviewed, hired, trained, and administered over 25 student employees/youth counselors
• Developed training materials, student counselor handbooks, and workshop materials for 800+ youth annually
• Developed and implemented evaluation strategy and improvement implementation plans for program instructors
• Redesigned organizational structure to accommodate program expansion
Student Leadership Development, Brigham Young University, Provo, UT
STUDENT LEADERSHIP ASSISTANT
May 1991 – Aug 1992
• Planned and implemented student leadership conferences and activities
• Coordinated freshman student orientation: meals, activities, registration, workshops
• Prepared training materials for new-employee orientation workshops and additional training workshops
• Evaluated and edited training handbook; trained university staff in cash, phone, customer-service, and leadership skills
• Mentored student freshman leaders
EDUCATION
Master of Organizational Behavior
Marriott School of Management, Brigham Young University, Provo, UT
April 1998
Bachelor of Arts, English Literature
April 1995
Brigham Young University, Provo, UT
• Four-year academic scholarship; “Spirit of Leadership” award (1992); “Student Leadership Director” award (1992)
Other
• Internship Director, One Heart Bulgaria, coordinate internships in orphanages throughout Bulgaria, Sept 2011 - Present
• Large-group instructor, Missionary Training Center, Church of Jesus Christ of Latter-day Saints, Dec 1994 -- May 1995
• ESL Teacher, Missionary Training Center, Church of Jesus Christ of Latter-day Saints, May 1995 -- July 1995
• Language: fluent in written and oral Bulgarian; conversational German
• Hobbies: running, cooking, hiking, piano, classical music, reading, word puzzles, talent development, motivational speaking