Office Services Specialist
Job Description
Paul D. Camp Community College seeks dynamic, qualified individuals for the position of Office
Services Specialist for the Office of Admissions and Records. As a comprehensive community
college, Paul D. Camp offers quality transfer degree programs, strong technical and preprofessional programs, and is known for its outreach to the community as a partner and leader
in workforce development. The college seeks candidates committed to the mission of the
comprehensive community college and experienced in working with a diverse student
population, including adult learners and at-risk students. The successful candidate will be
responsible for opening the office on designated days. Provide front office coverage and work
with other front office members to ensure daily coverage. Make student phone calls as needed.
Process warning, probation, suspension, and dismissal letters for Dean of Student Services at the
conclusion of each semester. Assist with clerical duties associated with recruitment and
retention. Process transcript requests and mail within 5 business days of receipt. Track transcript
requests that are processed for reporting purposes. Conduct research when accounts are not
accessible or visible in SIS. Scan documents using ImageNow and posting to accurate electronic
folder. Collect and file confidential student records. Ability to multi-task. Ability to use sound
judgement and critical thinking skills when determining students’ needs verses students’
requests. Ability to relate to potential students with diverse backgrounds. Work closely with the
Registrar to provide excellent customer service and meet student needs in records management.
Other clerical duties as assigned.
Minimum Qualifications
Associate’s degree in public relations, communications, administrative support, or related field
and/or equivalent training and experience. Knowledge of community college programs and an
understanding of the community college missions. Ability to apply knowledge of policies and
procedures daily. Excellent written and oral communication skills as well as strong interpersonal
skills. Proficient in Microsoft Office applications or other comparable software. Ability to interact
well with faculty and staff as it relates to providing excellent customer service to provide needed
services for students. Ability to multi-task and maintain a high level of organization and attention
to detail.
Preferred Qualifications
Bachelor’s degree preferred. Proficient in PeopleSoft SIS and ImageNow and other applicable
software.
Special Requirements
If you are having difficulty uploading your transcripts, please contact the Human Resources
Department. The system will only allow you to upload a total file size maximum of 2 MB. Please
scan your unofficial transcripts and upload them as a PDF file.
Contact Information
Special Instructions to Applicants
Application Process: Submit an online application for this position by visiting the following web
site: http://virginiajobs.peopleadmin.com. We will only accept applications through this site.
Complete application packages will include: an online application, cover letter, resume,
transcripts, names of three professional references with current addresses and telephone
numbers. Incomplete application packages will not be accepted. There is a 5 day minimum
posting requirement. Faxed or e-mail applications will not be accepted. Criminal history and
other background checks will be required of the finalist candidate for the position. Satisfactory
reference and background checks are a condition of employment.
Paul D. Camp Community College is an Affirmative Action/Equal Opportunity Employer and
encourages applications from veterans, people with disabilities, women, and minority
candidates. PDCCC is and e-verify employer.