DIVISION OF STUDENT AFFAIRS ANNUAL REPORT 2007-2008
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DIVISION OF STUDENT AFFAIRS ANNUAL REPORT 2007-2008 Final report prepared by Teresa Branch, Vice President for Student Affairs August 2008 Table of Contents SECTION I: ABOUT THE DIVISION OF STUDENT AFFAIRS Mission and Values 3 Department and Directors List 4 Organizational Chart 5 SECTION II: ANNUAL REPORT Introduction 6 American Indian Student Services 7 Campus Recreation 8 Career Services 24 Curry Health Center 39 Office of the Vice President for Student Affairs and the Dean of Students 58 Disability Services for Students 70 Enrollment Services 84 Foreign Student and Scholar Services 94 Residence Life 104 University Center 114 University Dining Services 133 2 DIVISION OF STUDENT AFFAIRS Our Mission Our mission is to facilitate student learning by providing high quality programs, services, and development opportunities, while fostering an inclusive campus community in support of the educational mission of The University of Montana. QUALITY Student Affairs offers high quality programs that prepare students to understand and address the needs of society. DIVERSITY Student Affairs supports diversity in all its forms and actively strives to create an environment that is welcoming and student-centered. COLLABORATION Student Affairs collaborates with faculty, staff, and students to offer educational programs and services that increase understanding of issues of mutual concern. TECHNOLOGY UTILIZATION Student Affairs strives to keep pace with technological advances in order to enhance service delivery. FISCAL RESPONSIBILITY Student Affairs must continue to prepare for a future in which less funding may be available for new programs and services. INNOVATION Student Affairs will encourage and reward innovative thinking that improves the substance and delivery of programs and services. 3 DIVISION OF STUDENT AFFAIRS DEPARTMENT AND DIRECTOR LIST Department Director Ext. American Indian Student Services Patrick Weasel Head x6352 Campus Recreation Keith Glaes x5269 Career Services Mike Heuring x2236 Curry Health Center David Bell x2244 Dean of Students Charles Couture x6413 Disability Services for Students Jim Marks x2373 Enrollment Services Jed Liston x2361 Foreign Student and Scholar Services Effie Koehn x5580 Residence Life Ron Brunell x2010 University Center Candy Holt x4814 University Dining Services Mark LoParco x4716 Vice President for Student Affairs Teresa Branch x5225 4 DIVISION OF STUDENT AFFAIRS ORGANIZATIONAL CHART Associated Students of the University of Montana Vice President for Student Affairs Teresa S. Branch Sandy Sprague, Office Manager DEAN OF STUDENTS Charles Couture ASSISTANT VICE PRESIDENT FOR ENROLLMENT SERVICES ASSISTANT TO THE VICE PRESIDENT Charlie Thorne Jed Liston Admissions and New Student Services GRIZ CARD Rita Tucker Financial Aid Mick Hanson, Director STUDENT AFFAIRS INFORMATION TECHNOLOGY Jesse Neidigh AUXILIARY RENTAL STUDENT ASSISTANCE American Indian Student Services Patrick Weasel Head, Director CAMPUS LIFE Career Services/Testing Services Mike Heuring, Director Campus Recreation Keith Glaes, Director Curry Health Center David Bell (M.D.), Director Residence Life Ron Brunell, Director Disability Services for Students Jim Marks, Director University Center Candy Holt, Director Foreign Student & Scholar Services Effie Koehn, Director University Dining Services (including Montana Tech Dining) Mark LoParco, Director 5 INTRODUCTION During the 2007-2008 academic year, the Division of Student Affairs continued to develop programs, services, and opportunities designed to facilitate student learning. Among these were several new collaborative projects within the Division and across campus. In support of the Division‘s mission to foster an inclusive campus community, much of its work focused on diversity and the use of technology as an effective and accessible means of communicating with students. Student Affairs units strengthened their ties with the greater Missoula community through new programs and services. Curry Health Center‘s Counseling and Psychological Services (CAPS) and Health Enhancement (HE) worked with the Missoula County Health Department‘s Suicide Prevention Office to create the ―Help Someone, Help Yourself‖ program. In addition, Career Services collaborated with Department of Counselor Education faculty and local high school counselors to establish a high school outreach program. Faculty and staff across the University contributed to the Division‘s work. HE collaborated with the Department of Health and Human Performance and the School of Pharmacy to host the third annual Student Health Fair in the University Center (UC). CAPS and the Student Assault Resource Center (SARC) helped establish the UM Safe Zone, designed to provide allies for students of all sexual orientations. Operating under the auspices of the Safe Zone, the UM Allies program trained faculty and staff to promote campus inclusivity and support LGBT individuals. SARC also increased its number of volunteer advocates and educators, the majority of whom received internship credit, a Campus Corp stipend, or Social Work practicum credit. Collaborations within Student Affairs generated new programming. Curry Health Center, University Dining Services (UDS), and Campus Recreation jointly organized an eight-week weight management seminar. The UC, in concert with ASUM, established a new program, ―Student Groups 101,‖ and resumed publication of the Student Organization Guide. Dean of Students Charles Couture worked with David Bell, the director of Curry Health Center, and Ken Welt, the director of CAPS, to develop the Critical Incident Response Team, focused on identifying potential threats to the campus community. Many new programs emerged over the course of the school year, allowing Student Affairs to better address the needs of the campus community. In an ongoing effort to provide high quality fitness programming, Campus Recreation hosted three fitness certifications and continuing education workshops for instructors and trainers. Career Services expanded its curricular offerings by establishing a career decision course with formal recognition from the Faculty Senate. The new Satisfactory Academic Progress policy, implemented by Financial Aid, changed the method of measuring students‘ progress from a semester-based to a cumulative record. UDS‘ Food Zoo launched a ―tray-less‖ initiative during Earth Week, resulting in a post-consumer waste savings of almost 800 lb. in one week. The Division‘s use of technology during the 2007-2008 academic year opened new channels of communication between units and the students they serve. Curry Health Center created a new Web site focused on marketing and education, and HE expanded its media presence by uploading videos on YouTube© and creating a Facebook© page; much of the information distributed promoted tobacco cessation and healthy eating habits. The Food Zoo began posting its daily menu online, enabling diners to consider food options in advance of their meal. Finally, Student Affairs units and administrators earned recognition for various achievements. UDS won the silver medal and the People‘s Choice Award for the Catering Special Event category in the National Association of College and University Food Services National Convention‘s Loyal E. Horton Dining Awards. Candy Holt, the director of the UC, was the recipient of ASUM‘s Barbara Hollmann Outstanding Administrator of the Year award. 6 AMERICAN INDIAN STUDENT SERVICES (AISS) ANNUAL REPORT 2007-08 Because of leadership changes, AISS was exempt from completing a 2007-2008 Annual Report. 7 CAMPUS RECREATION ANNUAL REPORT 2007-08 I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF NAME(S) ACADEMIC COLLABORATOR NAME(S) Entire Unit DEPARTMENT Health and Human Performance (HHP) Adrienne Corti SCHOOL/ COLLEGE DESCRIPTION OF COLLABORATIVE ACTIVITY Education Organized kayaking, rock climbing, and backcountry ski classes for credit Organized raft trip for forestry students Organized space and equipment for HHP classes HHP Forestry and Conservation Education HHP Education HHP Health Professions and Biomedical Sciences Education Pharmacy Arthur Miller Jeff Hawk Sonja Tysk Tom Whiddon Charley Palmer Arthur Miller Katie George Jeff Shay Liaised between Campus Recreation and HHP 475 class Instructed HHP 224 Instructed fitness classes Business Administration Instructed fitness classes Business Administration Arranged access to the Fitness and Recreation Center for an international group Arranged access to the Fitness and Recreation Center for Schwanke Institute Arranged access to Campus Recreation facilities for various international groups Arranged HHP swim and certification classes Monica LaBarge Brian Fruit Sue Malek Mike Bostwick World Trade Center Davidson Honors Ellen Parchen Robert Squires English Language Institute Adrienne Corti HHP Education 8 II. COLLABORATIONS WITH OTHERS UNIT STAFF NAME(S) COLLABORATOR NAME(S) AFFILIATION Entire Unit Varsity sport coaches Collegiate Athletics World Trade Center School of Business Administration Student Affairs Foreign Student and Scholar Services National Student Exchange New Student Services MT Fish, Wildlife and Parks Aaron Murrish Student Affairs State of Montana Jon Stannard U.S. Government Upward Bound Carol Hayes ASUM Marlene Hendrickson Elena Ruddy Brian Fruit Enrollment Services Travis McCarthy Alan Fugleburg Student Sport Organization Union College of Technology DESCRIPTION OF COLLABORATIVE ACTIVITY Scheduled facilities for Collegiate Athletic-sponsored sports camps Provided raft and kayak trips for a visiting Chinese business group Provided raft and ski trips for international students Provided raft and ski trips for National Student Exchange Provided orientation raft trips for participating students and their families Provided boats and staff for Blackfoot River clean-up Provided raft trip for Upward Bound participants Assisted with group recognition and budget allocation for the Sport Organization Union Organized and presided over the Student Sport Organization Executive Committee Organized Campus Recreation presence at New Student Orientation sessions for the College of Technology Managed capital equipment at Spin Bike Auction Brad Batiuk Property Management Chad Goodman Brenda Hallas Jus Chill‘n Chuck Maes Dan Corti Athletics Environmental Health Kathy Benson David Yost Military Science Coordinated use and management of Schreiber Gym Human Resources Services Organized Campus Recreation presence at New Employee Orientation sessions Managed event parking Natalie Jewett Hanna Singleton Sheila Wright Jennifer Lince Jill Young Office of Public Safety Wellness Jon Stannard Upward Bound 9 Coordinated use of space and equipment for eat-in area at the Fitness and Recreation Center Coordinated varsity sport facility use Worked on the Safety Committee Coordinated space for mothers to breastfeed Arranged access to the Fitness and Recreation Center for Upward Bound participants Lois Knapp Mary Muse Tammy Maney Information Technology Adams Center ASUM Childcare Melissa Steinike Griz Card Rita Tucker Brian Fruit Aaron Murrish Ellen Parchen Eric Aschim American Red Cross Giles Thelen Griz Triathlon Tammy Maney Glen Stevens ASUM Facility Services Betsey Hawkins Member of committee Karissa Drye Campus Development Committee Admissions Jeff Hawk Keith Glaes New Student Services Curry Health Center Natalie Hiller University Dining Services University Dining Services Sonja Tysk Physical Therapy Department Pilates Instructor Certification The University of Montana Pacific Northwest Pilates Spinning Instructor Certification Yoga Instructor Certification Schwinn Spinning, Inc. YogaFit, Inc. 10 Created affiliate database and managed affiliate status guidelines Coordinated recreation facility use Managed Drop-in Childcare at the Fitness and Recreation Center Facilitated Campus Recreation facility access and point of sale support using Blackboard management system Offered CPR certification classes for the University and Missoula Communities Helped coordinate use of facilities for Grizzly Triathlon Provided childcare swim lessons Managed evening and weekend Schreiber Gymnasium schedules Examined pay inversion for custodians Served as standing member Coordinated dodgeball tournament for orientation Organized and sponsored a weight management course Provided nutrition consultations for Fitness Programs Provided physical therapy consultations for Fitness Programs Hosted a yoga instructor certification course through Pacific Northwest Pilates Hosted a spinning instructor certification course Hosted a yoga instructor certification course III. PRESENTATIONS SA UNIT FIRST NAME LAST NAME Campus Recreation Keith Glaes Dudley Improta CO-PRESENTER(S) TITLE OF PRESENTATION ―Tracking Support and Money‖ ―College Outdoor Programming‖ Avalanche Level I Avalanche Level I Ellen Parchen ―Master Your Swim‖ Sonja Tysk ―Staying Fit‖ Kevin Verlanic Brian Fruit 11 ―University Fitness Center Operations‖ EVENT Montana Intramural Association Carroll College Aerie School of Backcountry Medicine Missoula County Search and Rescue Canyons Athletic Club UM Triathlon Team Association of Retired Federal Employees MSU Recreation Staff IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION Campus Recreation Elizabeth Fricke Instructor Trainer Wilderness First Responder Leave No Trace, Inc. Wilderness Medical Association American Canoe Association National Outdoor Leadership School National IntramuralRecreational Sports Association (NIRSA) National Education Association NIRSA Professional Ski Instructors of America West Central Leadership School American Swim Coaches Association Kayak Instructor Field Instructor Keith Glaes Member Jeff Hawk Teacher Natalie Dudley Hiller Improta Member Member Chair Ellen Parchen Sonja Tysk Kevin Verlanic Coach Member Registrar U.S. Masters Montana Sanctions Instructor American Red Cross Trainer Certified Spin Instructor Certified Pilates Instructor Certified Personal Trainer Contributing Member Chairman 12 Schwinn Spinning, Inc. Stott Pilates, Inc. American College of Sports Medicine West Association of College and Business Organization Conservation Lands Technical Advisory Council V. AWARDS SA UNIT FIRST NAME LAST NAME AWARD ASSOCIATION/ORGANIZATION Campus Recreation Jeff Hawk Division of Student Affairs Entire Unit Ellen Parchen Nominee for Staff Employee of the Year $1,000 Grant Selected to post workouts online 13 American Canoe Association U.S. Masters Swimming VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION Campus Recreation Keith Glaes Member Dudley Improta Kevin Verlanic State Task Force: Youth at Risk United Way West Central Montana Avalanche Center, Lolo National Forest Camp Make a Dream Youth Justice Court Fundraiser Assisted with data collection, writing avalanche advisories, and education efforts Transportation Specialist Volunteer 14 VII. PUBLICATIONS Author: Ellen Parchen Title: ―Diversify Your Workout‖ Date of Publication: May/June 2008 issue of USMS SWIMMER 15 VIII. SUMMARY OF ACCOMPLISHMENTS Campus Recreation facilities sustained increased use and no major damage. After a one-year downturn, the budget has stabilized. This is due, in part, to impressive program growth. The Outdoor Program offered Advanced Kayaking and Rock Climbing, attracting additional students. The Western Montana Avalanche Center continued to partner with the Missoula Range District of the Lolo National Forest to offer weekly forecasts and educational seminars throughout the winter. Intramural sports grew at a fast pace. Among these, corecreational sports remain most popular. The unit provided Fitness Program events, classes, and seminars to improve student health and mental focus, reducing stress and facilitating social interaction. During the fall and spring semesters, Campus Recreation offered an average of 50-55 hours of fitness class every week. During summer and winter sessions, 25. Punch pass sales increased significantly (see table 4).This is attributed to additional hours of popular classes, such as yoga and spinning. Two late-afternoon yoga classes and one Saturday morning yoga class were added each week. Two additional late-evening spinning classes were available to students. Another potential contributor to the punch pass sales increase is an overall growth in yoga class participation. Campus Recreation‘s new yoga staff is experienced and diverse, drawing in more participants. Evening classes averaged 20 participants per class. An Ab Lab was also added this year, bringing the total Ab Lab classes to four per week. Classes continue to average 45 participants. Fitness Program members developed personalized fitness programs for users in one-on-one settings. There were 110 consultations, as compared to 80 the previous year. The increase is attributed to a shift in job responsibility; personal trainers began performing consultations. There were 35 personal training participants, as compared to 25 the previous year. The ―Holiday Special,‖ advertised for the month of January, offered one free training session with the purchase of three. This was the first discounted personal training rate offered by Campus Recreation. It led to increased interest in the early part of the year. The physical therapist visited Campus Recreation once a week, offering four appointments. Appointments were almost always full. All but 7 of the 28 possible dietician appointments were taken, a participation rate of 75 percent. Curry Health Center, University Dining Services, and Campus Recreation co-sponsored ―Everybody Every Body!‖ This Saturday morning seminar, which focused on eating disorders and students with body image issues, was offered once in the spring. The turnout was disappointing; of the nine students registered, only three attended. Curry Health Center, University Dining Services, and Campus Recreation also collaborated on the eight-week Weight Management Seminar aimed at helping students make healthy lifestyle and behavioral changes in the areas of nutrition, exercise, and body image/thought patterns, with the ultimate goal of achieving a healthy body weight. A class was offered once a semester. Each class had ten participants. The attrition rate was consistently low; one to two participants dropped out throughout the eight weeks. It is difficult for fitness instructors and personal trainers to find educational and certification opportunities in Montana. It is customary to travel out of state for certifications and continuing education, a significant expense. To ease this burden, Campus Recreation provided training and certifications at The University of Montana. Campus Recreation Fitness Programs hosted three fitness certifications with accompanying continuing education workshops. Instructors from the University, The Women‘s Center, Peak Fitness, and Alpine Physical Therapy participated in these trainings hosted oncampus: (1) Reformer Pilates presented by Stott Pilates; (2) Beginning Yoga presented by YogaFit; and (3) Indoor cycling presented by Schwinn Spinning, Inc. Associate Professor Jeff Shay, chair of the School of Business Administration, instructed Spin classes two times each week. Assistant Research Professor Katie George of the Department of Biomedical and Pharmaceutical Sciences instructed Spin and Power Pump classes two times each week. Assistant Professor Monica LaBarge of the School of Business Administration instructed a weekly Spin class. 16 Women‘s Climbing Night, held throughout the fall, continued to be popular with an average of 14 weekly participants. There were 110 student participants in climbing classes, 48 of whom earned credit through HHP. Sixty students attended belay clinics in the beginning of the fall semester. In the spring, ninety-eight attended climbing classes, 68 of whom earned credit through HHP. The Climbing Competition, held on February 10, 2008, had 45 participants. Women‘s Night at the Wall averaged 13 participants per week, for over two months. There were 348 participants (new students, parents, and families) on fall semester Orientation Raft Trips offered through New Student Services. An additional 165 individuals participated in backpacking, hiking, and rafting trips. This number includes trips organized for Foreign Student and Scholar Services. Roughly 125 individuals attended ski trips to Canada, and backpacking and mountain bike trips to Utah over Spring Break. Nearly 300 students (including the climbing class participants) participated in outdoor skills classes such as kayaking, free ski, snowboard maintenance clinics, cross country ski, and avalanche awareness classes. Thirty-six of these students earned credit from HHP for kayaking classes taught by Campus Recreation/Outdoor Programs. In the spring, 213 individuals participated in classes such as avalanche awareness and rescue, cross country skiing, snowshoeing, ski and snowboard maintenance, backcountry skiing, kayaking, climbing, fly fishing, and white water rescue. This does not include the climbing class, but does include snowshoe and cross country skiing trips organized for Foreign Student Services. 17 IX. SERVICE MEASUREMENTS TABLE 1 Revenue CR Fees Passes Vending Income Lessons Trip Fee Income Admissions Sales Facility Rental Towel Service Equip Rental Locker Rental Brokerage Driving Range Transfer Other Total Revenue Expenditures Salaries/Wages Benefits Cont. Services Supplies Communication Travel Rents Utilities Repairs Other Admin Costs Merch/Resale Total Op Exp Bond Cost Audit Cost Net Transfers Transfers Capital After Transfers Budget Actuals, FY 08 Golf Course Proshop Maint. CR ADMIN IM/ Programs Facilities Outdoor Programs Swimming Pool Fitness Services Custodials Total CR 2,020,928 100,082 0 0 0 229,496 0 0 0 0 0 0 0 0 13,817 2,364,323 0 0 0 0 0 0 0 0 0 0 0 0 0 0 5,115 5,115 0 0 0 0 0 0 4,717 11,492 0 3,126 22,621 0 0 0 14,658 56,614 0 0 0 38,146 36,561 10,355 6,807 0 0 50,876 0 0 0 0 (22) 142,723 0 0 0 45,140 0 25,429 12,714 40,598 0 0 6,520 0 0 0 691 131,092 0 0 0 25,950 0 0 0 0 0 0 0 0 0 0 272 26,222 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2,020,928 100,082 0 109,236 36,561 265,280 24,2398 52,090 0 54,002 29,141 0 0 0 34,531 2,726,089 0 0 46,482 0 0 0 0 0 0 0 600 47,082 0 0 0 2,273 0 248,967 45,139 11,654 0 55,741 0 0 43,807 0 3,250 410,831 260,080 80,854 9,789 12,376 9,304 0 29,876 62,741 17,657 21 4,551 746 0 75 0 0 922 0 0 86,713 0 0 (81,598) 0 0 (81,598) 135,081 27,592 29,236 13,942 492 0 0 273,658 42,683 1,282 0 2,109 526,075 0 0 (469,461) 0 0 (469,461) 87,369 18,709 6,252 13,516 5,091 11,468 6,721 (131) 895 9,117 0 1,650 1,650 0 0 (17,934) 746 0 (18,680) 120,991 24,082 4,551 15,265 1,525 0 0 0 14,703 821 0 8,443 190,381 0 0 (59,289) 0 0 (59,289) 74,789 20,532 43 430 483 0 0 0 0 75 0 0 96,352 0 0 (70,130) 0 0 (70,130) 100,936 46,844 0 8,893 0 0 0 0 0 0 0 0 456,673 0 0 (156,673) 0 0 (156,673) 841,987 236,270 49,892 68,973 17,641 11,468 36,672 273,527 59,317 33,234 156,034 12,202 1,797,217 819,541 3,164 106,167 5,163 100,000 1,004 29,480 10,116 234 630 48 0 0 0 1,204 1,305 0 21,572 64,589 0 0 (17,507) 0 0 (17,507) 75,246 18,485 4,962 8,345 5,756 0 24,338 11,268 4,615 13,818 0 33,500 200,333 14,037 40 196,421 0 0 196,421 1,036 21,017 156,034 0 580,366 819,541 3,164 961,252 4,417 100,000 856,835 18 Clubhouse 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 11,567 11,567 Total Consolidated Totals 0 0 0 2,273 0 248,967 91,621 11,654 0 55,741 0 0 43,807 0 15,417 469,480 2,020,928 100,082 0 111,509 36,561 514,247 115,859 63,744 0 109,743 29,141 0 43,807 0 49,948 3,195,569 69,883 174,609 20,951 49,552 530 5,726 15,104 24,079 593 6,397 0 0 0 24,338 2,655 13,923 8,955 14,774 250 15,373 0 0 0 55,072 118,921 383,843 0 14,037 0 40 (107,354) 71,560 0 0 0 0 (107,354) 71,560 Beginning Fund Balance Ending Fund Balance 1,016,596 285,822 55,618 93,052 24,038 11,468 61,010 287,450 74,091 48,607 165,034 67,274 2,181,060 833,578 3,204 177,727 5,163 100,000 72,564 28,708 101,521 YearYear Uses Figure Academic 1. DSS Academic Use 14000 12000 10000 Academic 07 8000 Uses Academic 06 Academic 05 Academic 04 6000 Academic 03 Academic 08 Academic 09 4000 2000 Date 19 8/27 8/13 7/30 7/16 7/2 6/18 6/4 5/21 5/7 4/23 4/9 3/26 3/12 2/26 2/12 1/29 1/15 1/1 12/18 12/4 11/20 11/6 10/23 10/9 9/25 9/11 8/28 0 Indoor Sports Outdoor Sports TABLE 2 Intramural Participation Comparison Sport Gender Football Men Football Co-rec Soccer Co-rec Soccer Men Ultimate Co-rec Softball Women Softball Co-rec Softball Men Tennis Co-rec Total Outdoor Sports Teams Estimated Outdoor Sports Individuals Fall 2004 16 No teams 21 13 12 Not offered Not offered Not offered Not offered 62 Spring 2005 Not offered Not offered 23 12 16 4 60 19 Not offered 134 Fall 2005 29 5 26 13 16 Not offered Not offered Not offered Not offered 89 Spring 2006 Not offered Not offered 26 10 16 6 50 18 8 134 Fall 2006 36 8 32 12 24 Not offered Not offered Not offered Not offered 112 Spring 2007 Not offered Not offered 30 14 20 3 60 24 7 158 Fall 2007 39 12 30 14 22 Not offered Not offered Not offered 6 123 Spring 2008 Not offered Not offered 32 13 15 4 64 24 8 160 930 2,010 1,335 2,010 1,680 2,370 1,845 2,400 3 on 3 Basketball Men 3 on 3 Basketball Women 5 on 5 Basketball Co-rec 5 on 5 Basketball Men 5 on 5 Basketball Men under 6‘ 5 on 5 Basketball Women Volleyball Co-rec Volleyball Women Soccer Co-rec Soccer Men Dodgeball Men Dodgeball Co-rec Racquetball Men (singles) Racquetball Women (singles) Squash M&W (singles) Total Indoor Sports Teams Estimated Indoor Sports Individuals 19 6 Not offered Not offered Not offered Not offered 25 9 18 Not offered Not offered Not offered 6 5 0 77 935 Not offered Not offered 12 26 6 16 15 Not offered 16 7 Not offered Not offered 12 4 0 98 1,192 14 4 Not offered Not offered Not offered Not offered 24 11 24 Not offered 6 0 9 3 4 83 982 Not offered Not offered 11 31 5 16 22 Not offered 22 10 Not offered Not offered 14 0 0 117 1,404 Not offered Not offered 8 16 Not offered 9 23 18 27 Not offered 8 4 10 0 0 113 1,356 Not offered Not offered 14 30 6 14 22 Not offered 22 8 6 10 14 0 4 132 1,584 Not offered Not offered 6 20 Not offered 11 17 17 21 12 7 8 12 4 7 119 1,428 Not offered Not offered 13 28 4 15 23 Not offered 24 11 Not offered 6 9 1 7 124 1,488 139 232 172 251 225 290 242 284 1,865 3,202 2,317 3,414 3,036 3,954 3,273 3,888 Combined Total Teams Estimated Combined Indoor/Outdoor Individuals 20 TABLE 3 Intramural Participation Comparison, continued Change Fall ‘05 to ‘06 (#) (%) Change Spring ‘06 to ‘07 (#) (%) Change Fall ‘06 to ‘07 (#) (%) Change Spring ‘07 to ‘08 (#) (%) Change Fall ‗04 to ‘05 (#) (%) 13 81 5 N/A 5 24 0 0 4 33 N/A N/A N/A N/A N/A N/A N/A N/A 27 43 405 43 Change Spring ‘05 to ‘06 (#) (%) N/A N/A N/A N/A 3 13 -2 -17 0 0 2 50 -10 -17 -1 -5 8 100 0 0 0 0 7 3 6 -1 8 N/A N/A N/A N/A 23 345 24 60 23 -8 50 N/A N/A N/A N/A 26 26 N/A N/A 4 4 4 -3 10 6 -1 24 360 N/A N/A 15 40 25 -50 20 33 -13 18 18 3 4 -2 2 -2 N/A N/A N/A N/A 11 165 8 50 -6 17 -8 N/A N/A N/A N/A 10 10 N/A N/A 2 -1 -5 1 4 0 1 2 30 N/A N/A 7 -7 -25 33 7 0 14 1 1 -5 -2 N/A N/A N/A N/A -1 2 6 N/A 6 N/A 3 -2 4 6 47 -26 -33 N/A N/A N/A N/A -4 22 33 N/A N/A N/A 50 -40 N/A 8 5 N/A N/A -1 5 -1 0 7 N/A 6 3 N/A N/A 2 -4 0 19 212 N/A N/A -8 19 -17 0 47 N/A 38 43 N/A N/A 17 -100 0 19 18 N/A N/A N/A 2 N/A 5 -1 7 3 N/A 2 4 1 -3 -4 30 374 N/A N/A N/A 14 N/A 125 -4 64 13 N/A 2 100 11 -100 -100 36 38 N/A N/A 3 -1 1 -2 0 N/A 0 -2 33% N/A 0 0 4 15 180 N/A N/A 27 -3 20 -13 0 0 0 -20 0 N/A 0 N/A N/A 13 13 N/A N/A -2 4 N/A 2 -6 -1 -6 N/A -1 4 2 4 7 6 72 N/A N/A -25 25 N/A 22 -26 -6 -22 N/A -13 100 20 100 100 5 5 N/A N/A -1 -2 -2 1 1 N/A 2 3 N/A -4 -5 1 3 -8 -96 N/A N/A -7 -7 -33 7 4 N/A 9 38 N/A -40 -36 100 75 -6 -6 33 452 24 24 19 212 8 7 58 719 -31 31 39 540 16 16 17 237 8 8 -6 -66 -2 -2 21 Figure 2. and Figure 3. Intramural Participation Comparison, continued 300 250 200 150 Fall Sports Teams 100 Spring Sports Teams 50 0 2004 2005 2006 2007 2008 4000 3500 3000 2500 Fall Sports Estimated Individuals 2000 Spring Sports Estimated Individuals 1500 1000 500 0 2004 2005 2006 2007 22 2008 TABLE 4 Punch Pass Data Pass Type 10 punch pass 30 punch pass Unlimited pass TABLE Percent Increase (from 2006-07) 41% 75% 55% 5 Intramural Participation Special Events Comparison Sand Volleyball Tournament Co-rec 60 160 25 Fall ‘07 # of teams 9 Softball Tournament Women Not offered Not offered Not offered 6 84 Golf Tournament Double 20 32 40 16 28 Tennis Tournament Men 10 Not offered 13 15 15 Fall Special Events Gender Fall ‘04 Fall ‘05 Fall ‘06 Fall ‘07 individuals 45 Tennis Tournament Women 5 Not offered 13 6 6 Dodgeball Tournament Co-rec Not offered 20 Not offered Not offered Not offered Badminton Men 10 5 TBA 18 18 Badminton Women 6 6 TBA 6 6 Turkey Trot 5K Run 96 83 104 61 61 207 306 195 137 263 Estimated Individuals Spring Special Events Gender Spring ‘05 # of teams Spring ‘05 individuals Spring ‘06 # of teams Spring ‘06 individuals Spring ‘07 # of teams Spring ‗07 individuals Spring ‘08 # of teams Golf Tournament Doubles 13 26 18 36 20 40 11 Dodgeball Tournament Co-rec 14 56 7 28 4 16 Not offered Dodgeball Tournament Men 30 120 13 52 8 32 Not offered Dodgeball Tournament Women 4 40 0 0 0 0 Not offered Badminton Doubles 10 20 8 20 7 14 14 Flag Football Tournament 4 on 4 N/A N/A 9 54 12 72 12 Kim Williams 5K Run 43 45 45 30 30 18 Softball Men 6 72 5 Softball Co-rec 4 48 13 Soccer Men 8 Soccer Co-rec 2 Estimated Individuals 305 235 23 324 CAREER SERVICES ANNUAL REPORT 2007-2008 I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF NAME(S) ACADEMIC COLLABORATOR NAME(S) Mike Heuring Darlene Samson DEPARTMENT TRiO Student Support Services (TRiO) All Perry Brown Forestry and Conservation Education Education Counselor Education Mike Harrington Brian French Marja UnkuriChaudhry Laurie Fisher Business Administration Undergraduate Advising Center (UNC) International Programs First-Year Interest Groups (FIG) UNC Darlene Samson TRiO Susan HarperWhalen Dan Gillen Jennifer ZellmerCuaresma Brian French Janet Zupan Education UNC Cecilia Gallagher UNC TRiO Tutoring and Retention Coordinated Graduate and Professional School Fair Moved Peace Corps to Career Services Coordinated Educators‘ Career Fair Facilitated Counseling Intern Program and Missoula High Schools Career Exploration Project Coordinated Accounting Fair Restructured content for an Academic and Career Decision Making Workshop Coordinated Study Abroad activities, scheduled fall and spring Work Abroad workshops, and participated in international fairs at the University Center Offered orientation to Career Services and scheduled 12 FIG presentations Participated in National Academic Advising Association Conference and Advising Webinar Coordinated Student Teacher seminars Provided information to Peer Advisors Provided information at an academic and career decision-making workshop Provided information at a Curriculum and Instruction 160 class Tammy Friemund Rowan Conrad DESCRIPTION OF COLLABORATIVE ACTIVITY Participated in Advising Webinar Academic Deans Roberta Evans Rita SommersFlanagan Cindy Boies SCHOOL/ COLLEGE College of Technology (COT) 24 Served on Advising and Retention Committee Barry Good Daphne Felker Lynn Stocking Janel Queen Accounting Heather Sieler Physical Therapy Janel Queen Internship Services COT Attended bi-weekly Dean‘s meeting Business Administration Health Professions and Biomedical Sciences Business Administration Coordinated Accounting Career Fair Business Administration Provided recommendations, marketing ideas, and deadlines for Graduate and Professional School Fair Rob VanDriest Coordinated Physical Therapy Fair and Health Professions Career Fair Facilitated Career Services/Griz eRecruiting workshop and focus group Terry Berkhouse Joann Kregowski Kevin Hood Teresa Beed Shonna Trowbridge Accounting and Finance Forestry and Conservation Education Kristina Murphy Laure Pengelly Drake Davidson Honors Mary Kamensky Graduate 25 II. COLLABORATIONS WITH OTHER UNIT STAFF NAME(S) COLLABORATOR NAME(S) AFFILIATION Mike Heuring Anne Hamilton ASUM Participated in Search Committee for Renter Center director Dustin Leftridge Adrianne Donald Student Affairs Participated in committee to create Student Affairs Immersion Learning Program (SAIL) Jess Neidigh Karissa Drye Lacey Rieker Emmalee Plenger Enrollment Services Enrollment Services Human Resource Services Betsy Hawkins Human Resource Services Jim Marks Liz Roosa-Millar Disability Services for Students (DSS) Student Affairs Directors Mark LoParco Student Affairs University Dining Services Mona Mondava Foreign Student and Scholar Services (FSSS) Labor Management Committee DSS Coordinated orientation sessions Coordinated UM Days Participated in New Employee Orientation Participated in Hiring Candidates With Disabilities Webinar Participated in Hiring Candidates With Disabilities Webinar Participated in Assessment Committee Attended staff meetings Served on hiring committee for Assistant Director of Operational Support and Professional Development Improved FSSS Orientation Jed Liston Entire Unit Cindy Boies Laurie Fisher Mika WatanabeTaylor Dan Pletscher Forestry and Conservation Jed Liston Enrollment Services John Tomkins Arts and Sciences John SommersFlanagan Education Melanie Hoell DESCRIPTION OF COLLABORATIVE ACTIVITY Developed priorities for Student Retention Plan Provided information to Sentinel High School students with disabilities Served on the Undeclared Student Retention Committee Undergraduate Advising Center Internship Services Terry Berkhouse Darlene Samson TRiO Cheryl Minnick Internship Services Jon Tomkins Arts and Sciences Served on UNC 195 Syllabus Committee 26 Rowan Conrad Daphne Felker Alan Fugleberg Student Affairs Bev Zygmond COT Admissions Kent Brimall Bonnie Dux Registrar‘s Office, COT Dan Burke DSS Molly Collins Center for Leadership Development Athletic Advising Darr Tucknott Susan Cuff Liesel Marron Alumni Association Montana Youth Homes/Missoula Youth Homes 27 Maintained a mutual referral relationship for prospective students as per COT admissions and career counseling Facilitated student scheduling and career exploration Consulted as per career realities of a particular individual‘s disabilities Coordinated Ask-an-Alum Career Leadership Luncheon Coordinated Ask-an-Alum Networking Night Planned Alumni Night at the Osprey Assisted with recruitment and retention of a Montana Youth Homes employee III. PRESENTATIONS SA UNIT FIRST NAME Career Services Mike Cindy LAST NAME CO-PRESENTER(S) Heuring Boies Valerie Marsh 28 TITLE OF PRESENTATION EVENT ―Giving Back: New Professionals Serving on a Board of Meeting, National Directors‖ Association of Colleges and Employers Annual Conference, NY ―Career Services‖ New Employee Orientation ―Preparing for School of Education Student Teaching‖ workshop ―Career Services‖ Communication Studies class ―Career and FIG presentation Academic Decision Making‖ ―Career Planning‖ Footbridge Forum radio show ―Career Services‖ Missoula Lions Club ―Career Decision Special request Making Process‖ presentation for John Lund, Davidson Honors College ―Work Abroad,‖ four Special request presentations presentations for Dr. Udo Fluck, targeting upper division business and geography classes ―Interviewing for Special request Success‖ presentation for Pre-Med Club ―Career Special request Services/Testing presentation for Services‖ Vocational Rehabilitation Services of Missoula ―Resumes and Cover Special request Letters‖ presentation for upper division Recreation Management class ―Putting Your Best Special request Foot Forward: presentation for Creating a Resume Panhellenic Council event for Success‖ ―Career Services‖ Twenty-one FIG and TRiO presentations ―Connect Early with Foreign Student and Career Services‖ Scholar Services fall and spring orientations ―Career Services for Presentation for professor Art Students‖ James Bailey ―Resumes and Presentation for instructor Interviewing in Jacki Elam Health Care‖ ―Exploring Careers‖ Laurie Rowan Valerie ―Preparing for Fulltime Employment Search ―Career Services Overview‖ ―Career Services Overview‖ ―Preparing for Application to Pharmacy School‖ ―Writing Teaching Resumes, Cover Letters, and Teaching Philosophy‖ ―Career Services Overview‖ ―Career Services Overview‖ ―Career Services Overview‖ ―Career Services‖ Fisher Conrad Marsh Connie Bowman Rudy Palomo ―Presentation on Service Career Opportunities‖ ―Student Employment, Hiring and Retaining Student Employees‖ Three presentations for visiting high school and middle school students Student teaching seminars New Employee Orientation C.S. Porter Gifted and Talented Students School of Pharmacy School of EducationCurriculum and Instruction 306 courses TRiO Curriculum and Instruction 160 FIG presentations Orientations New Employee Orientation State Volunteer Conference Career Development Seminar Becky Maier ―Career Services‖ LuAnn McDonald University of California, Davis Daphne ―Train the Trainer‖ ―On-campus Recruiting: Griz eRecruiting‖ Felker 29 New Employee Orientation National Student Employment Association Conference Class presentation IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME POSITION / SERVICE ASSOCIATION Career Services Mike Heuring Member National Association of Colleges and Employers (NACE) NACE Accountability and Assessment Committee Assessment Outcomes Subcommittee Member Member Cindy Laurie Boies Fisher Member Member Rowan Conrad Member Member Member Member Clinical Member Daphne Felker Valerie Marsh Member Member Technology Committee Member President-Elect Member Board Member Member Heather Niemeyer Member Heather Helen Daphne Daphne Heather Niemeyer Utsond Felker Felker Niemeyer Member Member Member Member Member 30 NACE Mountain Pacific Association of Colleges and Employers (MPACE) Career Services Office Research Advisory Board Missoula Chamber of Commerce American Association for Employment in Education American Counseling Association Montana Counseling Association Montana Mental Health Counselors Association Montana School Counselors Association American Forensic Counselors Association NACE MPACE MPACE National Student Employment Association (NSEA) NSEA Western Association of Student Employment Administrators (WASEA) WASEA National College Testing Association (NCTA) Society for Human Resource Management (SHRM) Missoula Downtown Association NCTA MPACE SHRM Missoula Downtown Association V. AWARDS SA UNIT FIRST NAME LAST NAME AWARD ASSOCIATION /ORGANIZATION Career Services Mike Heuring Distinguished Service National Association of Colleges and Employers Mountain Pacific Association of Colleges and Employers Peace Corps Outstanding Service Entire Unit and UM Top Producer 31 VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION Career Services Mike Cindy Heuring Boies American Heart Association Missoula Job Service Heather Niemeyer Rowan Conrad Heart Walk participant Member of Employers‘ Council (JSEC) and Focus on the Future Subcommittee Garden City Car Show Committee Member Board of Directors Managing Director Board of Directors Spiritual Director Dharma Teacher Director Manager Chapel Volunteer Missoula Downtown Association Open Way Sangha, Inc. Open Gate Community, Inc. Order of Interbeing Open Way Mindfulness Center Montana State Prison Airway Heights Corrections Center Shelby Private Prison 32 VII. PUBLICATIONS Author: Career Services Title: ―Fall Recruiting Report‖ Date of Publication: Spring 2007 Author: Stan Inman and Richard Rapp Title: ―External Review Report‖ Date of Publication: November 2007 Author: Career Services Title: ―Educators‘ Career Fair Annual Report‖ Date of Publication: Spring 2008 Author: Career Services Title: ―MCIS: Sentinel and Big Sky Career Development Project‖ Date of Publication: Spring 2008 Author: Career Services Title: ―UM Student Employment Assessment Report‖ Date of Publication: Spring 2008 Author: Career Services Title: ―Work Abroad Services Survey‖ Date of Publication: Spring 2008 Author: Career Services Title: ―2007 UM Graduate Survey‖ Date of Publication: May 2008 Author: Cindy Boies Title: ―There‘s Value in Hiring UM Graduates, Students‖ Publication: In Business Monthly Vol. 6 No. 5 Publisher: Missoulian Date of Publication: May 2008 Author: Career Services Title: ―Spring Recruiting Report‖ Date of Publication: Summer 2008 33 VIII. SUMMARY OF ACCOMPLISHMENTS Career Services finished a lengthy self-study and external review process that utilized National Association of Colleges and Employers (NACE) professional standards. Results were positive; the unit received an overall mean score of 2.89 (out of a possible 3.0) based on a total of 275 relevant assessment items. The Career Services Counseling Intern collaborated with Counselor Education faculty and local high school counselors to establish a high school career outreach program. University of Montana counselors-in-training conducted formal career assessments and academic exploration projects with high school sophomores from Sentinel and Big Sky High Schools. The unit successfully established its Career Decision-making course, with formal recognition by the Faculty Senate. After successfully lobbying academic officers for support, Career Services held the Graduate and Professional School Fair in the fall of 2008. Various other collaborations with Student Affairs led to the creation of a new internship program. SAIL provides immersion learning opportunities to students. The new Marketing/Design Intern helped improve the professional image and effectiveness of Career Services initiatives. In addition, new presentation technology was made possible through an upgrade in Career Resource Library equipment. Finally, Career Services assisted the campus community by hosting a campus-based Peace Corps representative, and by adding an additional testing vendor to assist science and healthcare programs. 34 IX. SERVICE MEASUREMENTS TABLE Career Services Tests Administered Testing Services Tests Administered Promissor Scheduled Counselor Appts. Walk-In Counselor Appts. Career Assessments # of Presentations Given # of Students Present Employer Visits # of Interviews Career Fairs-# of Employers # of Students Present Student Job Fairs -# of Employers # of Students Present # of Jobs put in Database # New Job Vacancy Subscribers # Total Job Vacancy Subscribers # Griz eRecruiting Student Accts. Ask-An-Alum–Registered Students Ask-An-Alum – Registered Alumni Ask-An-Alum–Completed Matches Ask-An-Alum – Matched Students Ask-An-Alum – Matched Alumni # Credentials Created # Credentials Sent Non-WS (Campus) # Added Work Study (Campus) # Added Non-WS (Off-Campus) # Added Work Study (Off-Campus) # Added Volunteer # Added July 61 211 99 2 7 0 0 0 0 0 0 0 0 236 1 14 29 1 2 0 1 1 2 31 9 10 48 3 5 Aug 94 212 103 5 7 1 20 2 0 0 0 52 655 265 0 8 88 3 1 0 2 4 2 18 22 44 122 21 25 TABLE 2 Sept 85 153 174 15 13 13 288 8 8 0 0 0 0 205 1 9 243 12 2 0 9 14 0 7 16 13 57 2 12 1 Career Services by Month Oct 99 132 209 27 15 15 666 67 311 65 880 0 0 199 0 9 286 54 5 3 19 37 3 20 7 15 47 3 10 Nov 116 303 183 47 19 10 244 9 17 0 0 0 0 149 0 9 47 6 0 0 4 5 4 7 5 6 21 6 8 Dec 113 195 108 13 14 7 262 6 0 0 0 0 0 191 0 8 51 2 17 0 1 1 3 5 3 4 29 6 5 Jan 148 238 146 16 5 3 65 8 4 0 0 0 0 223 2 8 124 11 2 0 6 12 5 24 8 10 48 7 12 Feb 104 220 154 19 17 11 195 10 109 99 1,216 0 0 248 0 10 233 8 1 0 7 15 3 27 8 10 41 1 10 Mar 103 172 185 21 12 9 187 15 5 0 0 0 0 300 2 11 107 11 0 5 9 21 5 36 9 12 61 4 10 Apr 82 0 207 26 13 18 573 25 24 116 275 0 0 390 0 12 88 14 0 7 17 47 20 85 22 15 62 4 10 May 143 186 123 3 14 1 23 7 9 0 0 0 0 346 3 14 45 2 20 0 2 3 5 75 3 4 67 1 11 June 81 113 92 4 6 5 140 3 0 0 0 0 0 373 0 13 42 4 29 0 2 4 7 25 7 7 39 0 4 Total 1,229 2,135 1,783 198 142 93 2,663 160 487 280 2,371 52 655 3,125 9 125 1,383 128 79 15 79 164 59 360 119 150 642 58 122 Counseling Appointments by Type and Class Standing Freshman Sophomore Junior Senior Grad Student Alum Prospective Student/Other Total Assessment 66 56 38 32 5 15 22 234 Career/Ed 162 142 87 35 14 41 126 607 Interview 2 1 8 13 5 4 0 33 Job Search 17 13 19 72 31 62 8 222 Mock Interview 0 4 22 21 9 10 0 66 Other 24 13 41 68 16 21 11 194 Resume 22 41 156 325 110 131 13 798 Work Abroad 2 0 6 14 1 4 0 27 295 270 377 580 191 288 180 2181 Reason for Appt. Total 35 TABLE Respondents (#) Academic and Career Workshop Overall 32 Breadth/Coverage 32 Overall Depth 32 Handouts 32 Increased: My Skill Levels 21(66%) Definitely: Recommend 14 (44%) Relevance Very: 16 (50%) Career Fair Preparation Workshop Overall 4 Breadth/Coverage 4 Overall Depth 4 Handouts 4 My Skill Levels Recommend Relevance Graduate School Workshop Overall Breadth/Coverage Overall Depth Handouts My Skill Levels Recommend Relevance Interviewing Workshop Overall Breadth/Coverage Overall Depth Handouts My Skill Levels Recommend Relevance Job Search Workshop Overall Breadth/Coverage Overall Depth Handouts My Skill Levels Recommend Relevance 3 Workshop Series Overall Ratings, Spring 2006 Excellent (%) 10 (31%) 14 (44%) 13 (41%) 14 (44%) Decreased: 0 (0%) Probably Yes: 11 (34%) Somewhat: 11 (34%) 3 3 3 1 (75%) (75%) (75%) (25%) Increased: 3 (75%) Definitely: 1 (25%) Very: 3 (75%) Decreased: 0 (0%) Probably Yes: 3 (75%) Somewhat: 1 (25%) 15 15 15 15 Increased: 13 (87%) Definitely: 5 (33%) Very: 10 (67%) 1 (7%) 1 (7%) 2 (13%) 2 (13%) Decreased: 0 (0%) Probably Yes: 7 (47%) Somewhat: 4 (27%) 65 65 65 65 Increased: 60 (92%) Definitely: 36 (55%) Very: 49 (75%) 72 72 72 72 Increased: 66 (92%) Definitely: 43 (60%) Very: 48 (67%) 25 27 25 30 (38%) (42%) (38%) (46%) Good (%) 14 11 8 13 (46%) (31%) (21%) (39%) Decreased: 0 (0%) Probably Yes: 26 (36%) Somewhat: 21 (29%) 7 2 7 3 (22%) (6%) (22%) (9%) Unchanged: 10 (31%) Probably No: 5 (16%) Not: 3 (9%) 0 1 1 3 (0%) (25%) (25%) (75%) 0 0 0 0 (0%) (0%) (0%) (0%) Unchanged: 1 (25%) Probably No: 0 (0%) Not: 0 (0%) 11 10 5 9 (73%) (67%) (33%) (60%) 2 3 6 2 (13%) (20%) (40%) (13%) Unchanged: 2 (13%) Probably No: 2 (13%) Not: 0 (0%) 35 34 32 28 Decreased: 1 (2%) Probably Yes: 26 (40%) Somewhat: 14 (22%) 33 22 15 28 (44%) (34%) (25%) (41%) Fair (%) (54%) (52%) (49%) (43%) 3 4 6 3 (5%) (6%) (9%) (5%) Unchanged: 2 (3%) Probably No: 0 (0%) Not: 1 (2%) 35 40 42 33 (49%) (56%) (58%) (46%) 4 (6%) 9 (13%) 14 (19%) 6 (8%) Unchanged: 5 (7%) Probably No: 1 (1%) Not: 1 (1%) 36 Poor (%) 1 (3%) 3 (9%) 3 (9%) 1 (3%) No Answer: 0 (0%) Definitely No: 2 (6%) Don‘t Know: 0 (0%) 0 0 0 0 (0%) (0%) (0%) (0%) Terrible (%) 0 0 1 0 1 0 1 1 (2%) (0%) (2%) (2%) (0%) (0%) (0%) (0%) No Answer: 1 (1%) Definitely No: 0 (0%) Don‘t Know: 0 (0%) (0%) (6%) (0%) (3%) No Response: 2 (6%) 0 0 0 0 (0%) (0%) (0%) (0%) 1 (25%) 0 (0%) 1 (3%) 2 (6%) No Response: 0 (0%) No Response: 0 (0%) 0 0 0 0 (0%) (0%) (0%) (0%) 0 (0%) 0 (0%) 0 (0%) 2 (13%) No Response: 1 (7%) No Response: 1 (7%) 0 0 0 0 No Answer: 2 (3%) Definitely No: 1 (2%) Don‘t Know: 0 (0%) 0 0 0 0 0 2 0 1 No Response: 0 (0%) No Answer: 0 (0%) Definitely No: 0 (0%) Don‘t Know: 0 (0%) 1 (7%) 1 (7%) 2 (13%) 0 (0%) No Answer: 0 (0%) Definitely No: 0 (0%) Don‘t Know: 0 (0%) (0%) (0%) (3%) (0%) No Answer (%) (0%) (0%) (0%) (0%) 1 0 0 2 (2%) (0%) (0%) (3%) No Response: 2 (3%) No Response: 1 (2%) 0 0 0 0 (0%) (0%) (0%) (0%) 0 1 1 5 (0%) (1%) (1%) (7%) No Response: 2 (3%) No Response: 2 (3%) Portfolio Workshop Overall Breadth/Coverage Overall Depth Handouts My Skill Levels Recommend Relevance 33 33 33 33 Increased: 29 (88%) Definitely: 21 (64%) Very: 16 (48%) Resume & Cover Letter Workshop Overall 85 Breadth/Coverage 85 Overall Depth 85 Handouts 85 My Skill Levels Recommend Relevance Work Abroad Workshop Overall Breadth/Coverage Overall Depth Handouts My Skill Levels Recommend Relevance Increased: 78 (92%) Definitely: 58 (68%) Very: 62 (73%) 60 60 60 60 Increased: 54 (90%) Definitely: 42 (70%) Very: 34 (57%) 14 15 12 17 (42%) (45%) (36%) (52%) Decreased: 1 (3%) Probably Yes: 11 (33%) Somewhat: 13 (39%) 36 21 26 23 (42%) (25%) (31%) (27%) 18 14 17 11 (40%) (40%) (30%) (35%) Decreased: 0 (0%) Probably Yes: 16 (27%) Somewhat: 22 (37%) 1 4 4 2 (3%) (12%) (12%) (6%) Unchanged: 3 (9%) Probably No: 1 (3%) Not: 3 (9%) 47 56 46 45 Decreased: 0 (0%) Probably Yes: 22 (26%) Somewhat: 21 (25%) 24 24 18 21 (55%) (42%) (52%) (33%) (55%) (66%) (54%) (53%) 2 (2%) 8 (9%) 9 (11%) 8 (9%) Unchanged: 6 (7%) Probably No: 1 (1%) Not: 0 (0%) 31 28 32 31 (52%) (47%) (53%) (52%) 5 8 8 7 (8%) (13%) (13%) (12%) Unchanged: 5 (8%) Probably No: 0 (0%) Not: 2 (3%) 37 0 0 0 1 (0%) (0%) (0%) (3%) 0 0 0 0 No Answer: 0 (0%) Definitely No: 0 (0%) Don‘t Know: 0 (0%) 0 0 2 0 (0%) (0%) (2%) (0%) (0%) (0%) (3%) (0%) No Answer: 1 (2%) Definitely No: 1 (2%) Don‘t Know: 0 (0%) 0 0 0 2 (0%) (0%) (0%) (6%) No Response: 0 (0%) No Response: 1 (3%) 0 0 0 0 No Answer: 1 (1%) Definitely No: 0 (0%) Don‘t Know: 0 (0%) 0 0 2 0 (0%) (0%) (0%) (0%) (0%) (0%) (0%) (0%) 0 0 2 9 (0%) (0%) (2%) (11%) No Response: 4 (5%) No Response: 1 (1%) 0 0 0 0 (0%) (0%) (0%) (0%) 0 0 0 1 (0%) (0%) (0%) (2%) No Response: 1 (2%) No Response: 2 (3%) TABLE 4 Student Employment Jobs Posted By Type On Campus Off Campus NA TABLE Job Type Jobs Posted Online (#) Non-Work Study 118 Work Study 150 Non Work Study 643 Work Study 57 Volunteer 122 5 Student Employment Web Totals Total (#) TABLE Jobs Posted 1,090 Viewings 684,958 Applications 17,035 6 Fall Student Employment Fair Totals Participant Type Total (#) Employer 56 Students 657 Job Location and Development Federal Program (JLD) Data Collection Forms for Student Earnings were (1) sent to employers after jobs expire on site and (2) completed by phone interview with major Job Fair employer. The number of students hired: 306. The total JLD earnings: $3,087, 390. As of 06/07, JLD expenditures totaled $26,390.35. The University of Montana Student Employee of the Year, 2008: Jill Bouchard. Bouchard was selected from a pool of 20 nominees. Career Services posted 60 temporary jobs and received a total of 759 applications. 38 CURRY HEALTH CENTER ANNUAL REPORT 2007-2008 I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF NAME(S) ACADEMIC COLLABORATOR NAME(S) DEPARTMENT SCHOOL/COLLEGE DESCRIPTION OF COLLABORATIVE ACTIVITY Tim Garrett Scott Richter Health and Human Performance Pharmacy Education Instructed a class Staff Physicians Donna Beall Health Professions and Biomedical Sciences Education Participated in preceptorship opportunities for doctoral students Participated in preceptorship opportunities for Athletic Training students, providing hours at Curry Health Center Staff Physicians Scott Richter Health and Human Performance Tracy HollandHolter Mike Frost Ryan Tolleson-Knee Social Work Health Professions and Biomedical Sciences Adair Kanter Health Professions College of Technology (COT) Kaye Sankey Health Professions Vickie Thuesen Health Professions Montana State University (MSU) School of Nursing Gonzaga Graduate School of Nursing Supervised internships of two Master of Social Work (MSW) candidates in Self Over Substance (SOS) and Counseling and Psychological Services (CAPS) Served as preceptor for Radiology Tech students at Curry Health Center Served as preceptor for a senior MSU nursing student Ken Welt Tondy Baumgartner Neva Oliver Health Professions MSU Graduate School of Nursing Karen Behan Health Professions COT Jeff Adams Pharmacy Health Professions and Biomedical Sciences Education Neva Oliver Vicki Thuesen Tammy Norman David Brown Cathy Jenni Counselor Education 39 Provided clinical instruction for Gonzaga nurse practitioner students Served as preceptor for MSU nurse practitioner students Participated in preceptorship opportunities for the Medical Assistant program at Curry Health Center Served as faculty affiliate Served on a dissertation committee Mike Frost John and Rita Sommers-Flanagan Counselor Education Education Cathy Jenni Counselor Education Education Aida Hutz Education Cathy Jenni Intercultural Youth and Family Development Counselor Education Christine Fiore Psychology Arts and Sciences John SommersFlanagan Counselor Education Education Aida Hutz Education Cathy Jenni Intercultural Youth and Family Development Counselor Education Cathy Joy Cheryl VanDenberg Chris Fiore Psychology Arts and Sciences David Brown Kate Pruitt-Chapin Ryan Tolleson Knee Social Work Health Professions and Biomedical Sciences Tondy Baumgartner Social Work Michael Butterworth Drama and Dance Health Professions and Biomedical Sciences Fine Arts Steve Gaskill Health and Human Performance Education Annie Sondag Health and Human Performance Education Donna Beall Pharmacy Health Professions and Biomedical Sciences Jean Carter Pharmacy Health Professions and Biomedical Sciences Mike Frost Education Education Carmen Lousen Linda Green 40 Supervised practicum and internship experiences in SOS for Counselor Education graduate students Trained and supervised undergraduate and graduate students as peer educators in SOS Served on a comprehensive exam committee for a graduate student Supervised an MSW candidate‘s internship, two semester-long appointment in SOS and CAPS Served on a dissertation committee Supervised internships for one Bachelor of Arts (BA) and one MSW candidate Advised and trained actors in preparation for a University production (topic: stalking) Collaborated on the 3rd annual Student Health Fair Julee Stearns Kari Harris Public Health 41 Health Professions and Biomedical Sciences Designed and implemented a research project examining the enforcement of 25-foot, no-smoking zones on campus II. COLLABORATIONS WITH OTHERS UNIT STAFF NAME(S) COLLABORATOR NAME(S) AFFILIATION DESCRIPTION OF COLLABORATIVE ACTIVITY Curry Health Center Management Team Gina DiGiusto Student representatives Effie Koehn Student Health Advisory Committee Foreign Student and Scholar Services Assisted with strategic decision-making for Curry Health Center Assisted with the New Foreign Student Orientation Teresa Branch Ron Brunell Office of the Vice President for Student Affairs Residence Life Ken Welt Charles Couture Dean of Students Served on a development committee for the position of Special Assistant to the Vice President for Student Affairs Served on the Admission Review Committee, providing psychological consult Served on the Critical Incident Response Team David Bell Teresa Branch Office of the Vice President for Student Affairs Ron Brunell Residence Life Jim Foley Office of the President Jim Lemcke Public Safety Jim Marks Disability Services for Students Missoula County Health Department Ken Welt Linda Green Ken Welt Ken Welt Mike Frost Mike Frost Linda Green Cheryl VanDenburg Cheryl VanDenburg Tim Garrett Gina DiGiusto Ron Brunell Residence Life Faculty, staff, and student representatives Area ministers Office of the Vice President for Student Affairs Association of Campus Ministers (ACM) Campus Recreation University Dining Services University of Montana Pre-medical Student Association Retention Task Force 42 Developed ―Help Someone, Help Yourself,‖ the University‘s suicide prevention first responder training program Participated in annual training of supervisory and Residence Life staff members Served on the University of Montana Drug and Alcohol Advisory Committee Coordinated the ACM and directed students seeking faith-based counseling services Coordinated a weight management group and the Food and Body Image Seminar Made presentations to club members and attended a roundtable discussion about a possible pre-dental club Developed key strategies and activities to improve retention rates Gay Men‘s Task Force Gina DiGiusto Provided Acquired Immunodeficiency Syndrome (AIDS) testing and counseling Lambda Alliance Patty Bartow Sandy Sprague Mary Kleschen Megan Twohig Darci Thorsrud Laurie Worden Missoula AIDS Council Learning and Belonging Center Office of the Vice President for Student Affairs Washington, Wyoming, Alaska, Montana, and Idaho Family Medicine Clerkship at The University of Washington School of Medicine Kappa Alpha Theta Karen Behan Kathryn Mariucci Research Administration Claudia Denker Office of the President Nigel Priestley Chemistry Scott Samuels Division of Biological Sciences Various Kate Pruitt-Chapin Additional University faculty and staff Various staff Kate Pruitt-Chapin Bryan Cochran Psychology Erin Scott Steven Hesla Music Ken Welt James Randall Music Jennifer Robohm Clinical Psychology Charles Couture Dean of Students Josh Peters-McBride Student Involvement and Leadership Development (SILD) Casey Charles Ron Brunell English Residence Life Rita Tucker Residence Life Hosted an educational tour for preschool students at The Curry Health Center Participated on The University of Montana Referral Information Task Force Served as Curry Health Center representative on the Clerkship Committee Presented information to female students regarding Human Papillomavirus infection and prevention Served on the Institutional Bio-Safety Committee Created the ―We Care‖ campaign for student retention Collaborated with Academic and Student Affairs colleagues to establish UM Allies, a Safe Zone program on campus 43 Assisted in the annual training of Residence Life staff members George M. Dennison Office of the President Steve Yoshimura Communication Studies Additional faculty, staff, and student representatives Various Erin Scott National Coalition Building Institute (NCBI) University Center Linda Green Transportation Services Loni Hutchison Missoula Driving Under the Influence Task Force Residence Life Lynn Weltzein The University of Montana Western 44 Served on The University Council on Student Assault Collaborated with NCBI-University of Montana chapter to develop a men‘s leadership training session Served on a diversity panel, a University community response to recent hate crimes in Missoula Established a campaign to promote riding the UDash shuttle Established a campaign to promote a designated driver program Promoted Condom Access for Responsible Encounters (CARE) in residence halls Assisted with ―Blues Fest‖ for suicide prevention Assisted with the Montana Collegiate Tobacco Grant III. PRESENTATIONS SA UNIT FIRST NAME LAST NAME COPRESENTER(S) TITLE OF PRESENTATION Curry Health Center Ken Welt David Brown ―Help Someone, Help Yourself‖ ―Preventing Violence on Campuses‖ ―College Mental Health‖ ―Suicide Prevention‖ Cheryl VanDenburg ―Working With Eating Disorders Groups‖ ―Stress Management‖ Mike Frost ―Motivational Interviewing‖ Erin Scott SARC educators ―Let‘s Talk About Sex‖ Mette Romain, MSW practicum ―Same-Sex Relationship Violence‖ ―Understanding Sexual Violence‖ Kate Pruitt-Chapin ―Understanding Relationship Violence‖ ―Sexism and the Rise of ‗Raunch‘ Culture‖ ―Training on Sexual Violence‖ Erin Scott 45 EVENT Campus first responder training for suicide prevention Montana Counseling Association (MCA) Conference Guest lecture, Counselor Education graduate seminar Law School junior partners presentation Guest Lecture through Counselor Education Curriculum and Instruction 160 Guest Lecture, a TRiO Program Winter Session graduate class through Counselor Education Sexual assault awareness program for male and female dorm residents through Greek Life Montana Coalition Against Domestic and Sexual Violence presentation Basic Advocate Institute presentation Western Montana Gay and Lesbian Community Center presentation The Young Gay and Bisexual Men‘s Sexual Health Retreat Sexual violence awareness presentation for Health and Human Performance (HHP), Psychology, Human Sexuality, and Sociology classes HHP class Day of Dialogue University Court training session IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS LAST NAME POSITION/SERVICE ASSOCIATION Tim Garrett Members American Dental Association Montana Dental Association Del Tammy Hiesterman Norman Member Gina Tim Traci DiGiusto McCue Holland-Holter Member Appointee Member Neva Oliver Member Darci Thorsrud Member Adair Kanter Member Karen Behan Member Bonna Krista Graham-Hall Willis Member Member David Bell Member Ken Welt Voting Member Linda Green Member State Coordinator American Nursing Association American Nursing Credentialing Committee American College Health Association (ACHA) ACHA Montana Board of Athletic Trainers American Nursing Credentialing Committee Montana Nurses Association Montana Nurses Association Council on Advance Practice National Association of Nurse Practitioners in Women‘s Health American Society of Radiologic Technologists Montana Society of Radiologic Technologists National Clinical Laboratories American Society of Clinical Pathology (ASCP) ASCP ASCP American Society of Microbiologists ACHA National Association of Student Personnel Administrators American Psychological Association Montana Psychological Association ACHA BACCHUS Network SA UNIT Curry Health Center FIRST NAME 46 V. AWARDS SA UNIT Curry Health Center FIRST NAME LAST NAME Vicki Theusen Gina DiGiusto Treva Linda Bittinger Green Olivia Shjeflo Natalie Newman CAPS Student Assault Resource Center (SARC) Advocates AWARD Excellence for Advanced Practice Registered Nurse Staff Recognition Outstanding Volunteer Outstanding Peer Advisor, regional award Outstanding Staff Recognition Outstanding Peer Educator, national award Student Representative for Area 3 (MT, WY, UT, and CO) Roving Griz Award for commitment to The University‘s Quality Worklife Initiative Sentinel Award for Outstanding Community Service 47 ASSOCIATION / ORGANIZATION Montana Nurses Association Office of the Vice President for Student Affairs The University of Montana BACCHUS Network Office of the Vice President for Student Affairs BACCHUS Network BACCHUS Network The University of Montana Staff Senate/Human Resource Services, presented by TRiO The University of Montana VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION Curry Health Center Adair Kanter Member Noemi Bassler Provided physicals Missoula International Friendship Program Flathead Migrant Workers Vicki Darci Ken Thuesen Thorsrud Welt Relief worker Task force members Montana Medical Aid-Honduras Missoula County Suicide Prevention Network Cheryl Ken VanDenburg Welt Committee member Kate Pruitt-Chapin Board member Montana Suicide Prevention Task Force Missoula Family Violence Council (MFVC) First Step Multidisciplinary Team Advocacy representative Chair Voting member Mike Frost Voting member Erin Scott Alternate member Trainer Erin Scott Committee members Kate Linda Pruitt-Chapin Green Voting member Julee Stearns Task force member Committee member 48 MFVC, Faith Committee Montana Coalition Against Domestic and Sexual Violence Missoula Underage Substance Abuse Prevention Coalition Missoula County DUI Task Force National Coalition Building Institute (NCBI)-campus and community chapters Missoula Healthy Indian Consortium Missoula Underage Substance Abuse Prevention Coalition Missoula Suicide Prevention Network Tobacco-Free Missoula County VII. PUBLICATIONS There are no publications to report. 49 VIII. SUMMARY OF ACCOMPLISHMENTS Dental Services At the beginning of the 2007-08 academic year, Curry Health Center Dental Clinic faced challenges—two unfilled staff positions and the integration of new employees. Considering the high-volume, urgent service that the Dental Clinic provides, it took time to efficiently organize the staff schedule. When the first hire resigned because of a burdensome commute, the Dental Clinic quickly filled the position and began fall semester with a dependable, experienced staff. The Dental Clinic continued to offer a wide range of services at a cost significantly lower than those found in the private sector. In an attempt to increase accessibility to students, staff did their best to accommodate emergency needs with ―day of‖ service. The Dental Clinic provided service to over 2,100 unique patients during almost 4,900 patient visits. These numbers represent fewer actual visits than previously recorded, but show an increase in individual patient numbers. There was a significant increase in visits from first-year students. Important changes for the following year include the addition of digital X-ray equipment and a new clinic management system that will streamline insurance issues and may include a conversion to electronic dental records. More administrative time will be required by accreditation and strategic planning, but resulting changes will help the Dental Clinic provide more organized and efficient dental services to students. Staff members also hope to become more involved with marketing and education through the new Curry Health Center web site, and to focus their attention on two very specific health concerns— tobacco cessation and healthy consumption habits. Medical Services Curry Health Center Medical Services reorganized its internal structure, resulting in the addition of four supervisors to the service line. The new Chief of Staff position continued to undergo changes due to personnel transition. However, growth and development of supervisors progressed. Staff turnover was marginal and included three long-term employee retirements. Medical Services successfully recruited and filled all open positions within the department. Excluding laboratory and X-ray services, Medical Services experienced a 17 percent turnover ratio (10 percent excluding the three retirements). The laboratory experienced no turnover, but the Xray department replaced one of its two employees due to relocation. Retention of Medical Assistants proved challenging due in large part to the number of positions with small FTEs (0.3-0.4). Medical Services addressed this issue in FY09 with budget reallocations that allow for the combination of two part-time positions into one position with benefits. Regarding staff development, Medical Services implemented a distribution system for allocated continuing education funds. The new system eases utilization of available dollars and will help staff assess future developmental needs in the budget. Twenty-three staff members participated in 23 separate educational offerings. By the end of spring semester, Medical Services was on target to spend all of the allocated education funds for FY08. In anticipation of reaccreditation in March 2009, Medical Services resolved several procedural issues. The credentialing and privileging processes for licensed independent practitioners were reorganized to address previous accreditation deficiencies. Staff developed competencies containing both didactic and demonstrative components to assure consistency across personnel and departments. The Policy and Procedure web site was under construction and will facilitate access and use for staff members in the future. Medical Services reviewed its chargemaster, which contains the prices for all services and procedures, and updated billing codes. Staff also evaluated and addressed inequities in pricing that had been previously noted. 50 Counseling and Psychological Services (CAPS) In an effort to raise awareness of problems associated with depression and other mood and anxiety disorders, placing a specific emphasis on suicide prevention and stigma reduction, CAPS observed National Depression Screening Day. Twenty students were screened and 18 were referred for counseling services. CAPS continued to train Residence Life supervisory and student staffs, focusing increasingly on suicide prevention and discerning potential violence in the wake of the Virginia Tech tragedy. CAPS also collaborated with Health Enhancement to create the first responder program ―Help Someone, Help Yourself‖ with funding from the Substance Abuse and Mental Health Services Administration through the Missoula County Health Department‘s Suicide Prevention Office. This program helped create an informed cohort of gatekeepers to protect students from the tragedies of suicide and deliberate self-harm. Two training sessions were provided for the general campus, in addition to those offered to Residence Life and the junior partners of the Law School. CAPS continued its program of mandatory referrals for assessment of suicidal students. Throughout the year, Assistant Director of Health Services Ken Welt served on several committees dedicated to diversity. One such committee developed the position of Special Assistant to the Vice President for Student Affairs. The new assistant will be charged with encouraging more students of color to apply to The University of Montana and supporting those already enrolled. In addition, CAPS helped establish the UM Safe Zone, designed to provide allies for students of all sexual orientations, and to help these students adjust to life on campus. Both programs reflect a commitment to the rich benefits of diversity and to the assurance of social justice for all members of the campus community. The Critical Incident Response Team was developed with the help of David Bell and Ken Welt. The impetus for this committee derived from CAPS work in the area of mandatory suicide assessment and webinars on ―discerning violence‖ hosted by Curry Health Center. The committee, led by Dean of Students Charles Couture, gathered appropriate personnel to ensure that the University meets the needs of students whose behavior becomes disruptive, dangerous, or erratic. The committee comprised faculty members, members of Public Safety, University Legal Counsel, Disability Services for Students, Residence Life, Office of the President, and Curry Health Center. Curry Health Center departmental training was extensive. Self Over Substance remained a primary provider of practicum and internship experiences for Counselor Education, Social Work, and Psychology students. CAPS also provided valuable experiences in college mental health care for Counseling and Psychology graduate students, some of whom volunteered. The training programs continued to evolve, as did the training and orientation manual developed by CAPS. With respect to personnel, a funding commitment from the University stabilized the half-time psychiatry position in CAPS. This position has proven itself invaluable to clients and medical and psychological colleagues seeking consultation. Before the start of spring semester, CAPS experienced turnover in a counseling position. In March 2008, CAPS hired a psychologist. The psychologist completed requirements for licensure during her first semester at the University and returned as full-time clinician in the fall. CAPS also filled an administrative position that was upgraded to Program Manager. The unit hoped that this adjustment would stabilize a position that has experienced high turnover. By the end of the year, CAPS planned to submit a second reclassification proposal to upgrade the requirements and classification of the SARC Coordinator. To improve efficiency and reduce recordkeeping pressure on staff, CAPS reviewed forms for crisis appointments. CAPS looks forward to a paperless clinic in the future, and several staff have begun to use voice recognition software to streamline writing requirements. Student Assault Resource Center (SARC) SARC continued to provide comprehensive services and effective responses to survivors of sexual and relationship violence, their families, and their friends. Services included peer counseling; a 24-hour crisis line, available during fall and spring semesters; support groups; and an extensive library of books and videos about sexual and relationship violence. Advocates assisted survivors by providing emotional support in navigating the legal, medical, and academic systems. SARC‘s philosophy emphasizes the empowerment of survivors; therefore, the program provided clients with information on options and resources available, while supporting individual choices. 51 Throughout the year, SARC increased the number of volunteer advocates and educators by one-third. The majority of these volunteers received internship credit, a Campus Corps stipend, or Social Work practicum credit for their involvement in the program, thereby helping SARC to forge important campus relationships. The majority of these students are expected to volunteer with SARC in the future. To promote SARC services, SARC educators facilitated an interactive, multimedia presentation for female and male dorm residents at the start of fall semester. SARC educators delivered 14 single-sex presentations that attracted 288 female and 136 male residents. Through presentations and events, SARC reached 3,078 individuals—students, parents, faculty, and staff. SARC also organized ―Walk a Mile in Her Shoes.‖ Male students, including members of the football and basketball teams; faculty; and staff walked one mile in women‘s high-heeled shoes to help raise awareness of rape, sexual assault, and gender violence. The goal of the event was to encourage men to be engaged in the anti-violence movement. Training sessions for University Court members and First Responders were sparsely attended. SARC will continue to explore ways of encouraging higher attendance, so that faculty and staff are better prepared to respond to students who have experienced violence. SARC staff collaborated with University faculty and staff to organize and implement UM Allies, a Safe Zone program that provides training for faculty and staff to effectively respond to and support lesbian, gay, bisexual, and transgender individuals; promotes a campus climate of inclusivity; and emphasizes the University‘s commitment to nonviolence. Health Enhancement (HE) HE continued to utilize new technologies by uploading videos on YouTube© and creating a Facebook© page. Two new topics were added to residence hall programming: ―Sleep‖ and ―Easy and Edible,‖ the latter focusing on healthy cooking. HE also collaborated with SARC to develop a new outreach program on healthy sexuality called ―Sexapalooza,‖ which was presented in all nine residence halls. Research efforts continued; the second National College Health Assessment (NCHA) online survey received a record 2,117 responses and revealed small improvements in many areas of student health and wellness. HE collaborated with HHP and the School of Pharmacy to host the 3rd Annual Student Health Fair in the University Center. Sixteen tables and displays addressed various topics ranging from stress and nutrition to smoking cessation and energy drinks. Impaired driving prevention became a primary goal for Peers Reaching Out (PROs). PROs hosted an event on the Oval and a follow-up campaign to promote the use of UDash, a late-night shuttle that runs between campus, Lewis and Clark Villages, and downtown Missoula. HE also collaborated with the Missoula County DUI Task Force to promote the designated driver program by designing and distributing posters. Posters advertised a drawing for $100 in gas money to a designated driver. The ―Booze Brothers‖ gained notoriety as a symbol for the prevention of underage drinking when the Missoula Underage Substance Abuse Prevention team (MUSAP) decided to feature them on three community billboards. HE further publicized the ―Booze Brothers‖ by incorporating them in Summer Orientation and distributing ―Booze Brothers‖ Frisbees. The ―Booze Brothers‖ Safe Partying Video was shown in the football stadium, and the pair made an appearance at tailgate parties. The Montana Tobacco Use Prevention Program (MTUPP) provided funding to initiate tobacco use prevention activities on campus. MTUPP, in collaboration with the BACCHUS Network, administered the grant with the help of a grant coordinator whose office was housed in Curry Health Center. The coordinator assisted the University‘s tobacco team throughout the year. The University‘s Tobacco Task Force held four meetings, during which members created a document outlining recommendations to improve the campus tobacco policy. Topics included tobacco sales on campus, enforcement of the University policy number 202.7: Smoking On Campus, and the stadium smoking policy. 52 Based on recommendations made in 2006-07, HE created Quit Smoking and Chewing Kits and advertised them on laminated ―butt hutt‖ signs. The unit conducted cessation counseling training for HE and PROs staff interested in working with students. HE implemented a social marketing campaign, focusing on the 25-foot no-smoking policy on campus. Tobacco-Free Missoula County supplemented funding to increase campus saturation of media messages through ads on Facebook© and in the Kaimin, signs on smoking receptacles, Stall Stories, and by marking the 25-foot boundary. In addition, HE staff attended a retreat on the importance and implementation of policy change in tobacco control, and included a question on the National College Health Assessment addressing student opinion of a 100% smoke-free University of Montana campus. The suicide prevention program continued to grow with the ―Help Someone, Help Yourself‖ sticker campaign. HE offered two training sessions in the spring for ―gatekeepers‖ identified by stickers. Condom Access for Responsible Encounters (CARE) set a program record with 205 representatives distributing over 30,000 condoms in residence halls. The grant-funded, free and anonymous HIV testing and counseling program concluded on December 31, 2007, the end of the grant year. The unit alerted students about the transition from free and anonymous testing to testing via paid medical services. This information was conveyed through eight advertisements in the Kaimin during November 2007. 53 IX. SERVICE MEASUREMENTS Dental Services Dental Services experienced 4,838 patient visits; 2,150 unique patient visits; and 373 ―no shows.‖ Medical Services TABLE 1 Inpatient Area Census July 1, 2005May 12, 2006 July 1, 2006May 12, 2007 July 1, 2007May 10, 2008 52 122 2.35 21 46 2.19 22 38 1.73 260 431 1.66 315 353 1.12 308 341 1.11 Number of Encounters 34 30 23 Number of Days Average Stay (in days) 79 2.32 72 2.4 50 2.17 Inpatient Admitted Number of Encounters Number of Days Average Stay (in days) Outpatient Holding Number of Encounters Number of Days Average Stay (in days) Outpatient Hold to Inpatient Admit TABLE 2 Outpatient Encounters by Appointment Type 2005-06 Appointments 2006-07 2007-08 (#) (%) (#) (%) (#) (%) 20,354 69 14,133 51 14,114 54 Urgent Care N/A 10,620 39 10,349 40 Walk-in (after hours) 8,948 31 2,721 10 1,677 6 29,302 100 27,474 100 26,140 100 TOTAL Unique Patients 8.615 8,646 8,244 Average # of Visits Per Patient 3.40 3.18 3.17 TABLE 3 X-ray and Laboratory Volume 2005-06 2006-07 2007-08 1,230 1,436 1,159 Unique Patients (#) 991 1,139 944 Procedures Per Patient (average #) 1.24 1.26 1.23 Procedures (#) 16,825 16,969 15,404 Unique Patients (#) 4,454 4,481 4,214 Procedures Per Patient (average #) 3.78 3.79 3.66 X-ray Volume Procedures (#) Laboratory Volume 54 TABLE 4 Name Health Enhancement Linda Green Staff Development and Professional Training, 2007-08 Event American College Health Association Annual Meeting BACCHUS National Assembly BACCHUS Area 3 Regional Conference Linda Green Julee Stearns Julee Stearns Date Location 6/3/08-6/7/08 Orlando, FL 11/5/07-11/8/07 Atlanta, GA 4/4/08-4/5/08 Greeley, CO 3/2/08-2/4/08 Sacramento, CA 8/14/07 Missoula, MT 4/1/08-4/2/08 Missoula, MT Student Affairs diversity training presentation by Ellen Swaney, Director, American Indian/Minority Achievement, Office of the Commissioner of Higher Education Montana Collegiate Tobacco Training Retreat National Collegiate Tobacco Symposium on Young Adults HIM Rita Kingsley How to Supervise People Betsy Ames Coding and ICD-9 registration Medical Assistants Judy Hotchkiss Anatomy and Physiology at Adult Learning Center 1/08-3/08 Missoula, MT Lori DeMarois Anatomy and Physiology at Adult Learning Center 1/08-3/08 Missoula, MT Physicians Leea Pittenger Mary Kleschen Rich Paulson Jeff Adams Tim McCue Nurse Practitioners Jodi Jeakins-Kok Tracy Holland-Holter Vickie Thuesen Darci Thorsrud Tammy Norman Tammy Norman Vickie Thuesen Tracy Holland-Holter Neva Oliver Radiology Adair Kanter Reception Staff Dawn Camara-Clark Registered Nurses Karen Sacrison Gerry Steele Brittany Brandt Kaye Sankey Dionne Peterson Dale Kindred A Closer Look at Incontinence Update in Internal Medicine Primary Care Update Five online Continuing Education courses Big Mountain Medical Conference Montana Academy of Family Physicians Idaho Academy of Family Physicians Primary Care Update Sports Medicine Update Conference 9/22/2007 2/29/08-3/1/08 5/1/08-5/3/08 Missoula, MT Spokane, WA Spokane, WA 1/29/08-2/1/08 6/19/08-6/21/08 5/16/08-5/17/08 4/30/08-5/3/08 3/23/08-3/30/08 Whitefish, MT Pray, MT Coeur d'Alene, ID Spokane, WA Las Vegas, NV Advanced Practice in Primary and Acute Care Conference 11/7/07-11/9/07 Seattle, WA Skaggs School of Pharmacy Continuing Education Contraceptive Technology Conference ACHA registration Orthopedic Care Conference 1/24/08-5/1/08 4/2/08-4/5/08 6/3/08-6/7/08 6/13/08 Missoula, MT San Francisco, CA Orlando, FL Missoula, MT Annual Association of Collegiate Educators in Radiologic Technology (ACERT) conference Radiological Technologists Conference 2/6/08-2/9/08 Las Vegas, NV 5/1/08-5/3/08 Bozeman, MT Managing Emotions Under Pressure Beginning American Sign Language 7/24/2007 4/9/08-6/11/08 Missoula, MT Missoula, MT Public Health Policy Seminar Ultimate One Day Diabetes Course 9/11/2007 7/17/07 Helena, MT Missoula, MT International Travel Update Orthopedic Care Conference Orthopedic Care Conference 5/1-5/4/08 6/13/2008 6/13/2008 Seattle, WA Missoula, MT Missoula, MT 55 Counseling and Psychological Services (CAPS) Service requests and the number of unique students assisted continued the steady upward trend of the past several years. The unit saw a 26 percent increase in the number of unique students served. Self Over Substance (SOS) experienced a dramatic 37 percent increase. A total of 1,662 students seen by CAPS and SOS represent approximately 12 percent of the University student body. CAPS provided 4,345 units of service, while SOS provided 2,190 (units of service represent total number of visits, not unique patients). The increased demand for SOS services seemed to reflect the changes enacted by the legislature in 2005, requiring all recipients of Minor in Possession citations to complete an alcohol education program. The increased demand for service in CAPS seemed to reflect an increasing number of students with psychological disabilities and behavioral health problems who choose to come to college and are assisted by medication and therapy; the onset of many mental illnesses in young adulthood; and the increasingly successful national and local efforts made to reduce the stigma associated with seeking psychological services. Student Assault Resource Center (SARC) TABLE 5 2006-2007 SARC Contact Volume Comparison Primary Victims Secondary Victims Non-Crime Clients Totals CONTACT CATEGORY 2006-07 2007-08 2006-07 2007-08 Rape 28 23 12 Sexual Assault 9 6 Relationship Violence 20 Child Sexual Abuse 2006-07 2006-07 2007-08 13 40 36 2 3 11 9 18 8 5 28 23 7 5 3 3 10 8 Stalking 8 8 1 1 9 9 Sexual Harassment 9 12 1 10 12 Physical Assault 7 14 3 2 10 16 Information & Referral 59 62 25 25 114 121 Total Number of Clients 67 73 26 26 93 99 Total Number of Contacts 102 103 21 29 123 132 30 2007-2008 34 In Table 5, ―Primary Victims‖ refers to individuals who contacted SARC because of a crime committed against them. ―Secondary Victims‖ are individuals who contacted SARC because of a crime committed against someone else. ―NonCrime Clients‖ are individuals who contacted SARC and are not necessarily crime victims. Health Enhancement The University Tobacco Team helped distribute 116 quit kits and 19 spit kits. ―Non-student/for my friend‖ kits were distributed, but not tallied. A Tobacco Use and Attitude Survey was conducted online during the first week of April. Return rates and results will be forthcoming. The National College Health Assessment was conducted online the first week of March; 2,117 surveys were returned. During fall 2007, a total of 37 HIV tests were conducted. Curry Health Center provided one counseling staff volunteer. 56 TABLE 6 Date Event Residence Hall Participants (#) 9/20/07 10/1/07 Condom BINGO Sexapolooza Sexapolooza Aromatherapy Massage/Aromatherapy Sexapolooza Aromatherapy Sexapolooza Sexapolooza Sexapolooza Sexapolooza Sexapolooza Aromatherapy Stress Management Nutrition Condom BINGO Aromatherapy Condom BINGO Condom BINGO Miller Turner Knowles Duniway Knowles Duniway Pantzer Miller Craig Jesse Aber Pantzer Jesse Knowles Pantzer Miller Miller Duniway Aber 50 27 67 13 14 38 12 48 63 48 31 31 20 16 16 58 15 35 45 10/3/07 10/4/07 10/5/07 10/8/07 10/10/07 10/11/07 10/15/07 10/17/07 10/30/07 11/15/07 2/25/08 4/7/08 4/15/08 4/28/08 4/30/08 TABLE 8 Date 8/30/07 9/20/07 9/25/07 10/3/07 10/11/07 10/12/07 10/22/07 10/24/07 10/31/07 11/1/07 11/7/07 11/15/07 11/16/07 11/27-11/28/07 11/29/07 12/4-12/6/07 1/25/08 2/13/08 2/14/08 2/20/08 2/27/08 3/4-3/6/08 3/8/08 3/9/08 3/13/08 3/16/08 3/17/08 4/2/08 4/2-4/6/08 4/23 4/29 4/29-5/1/8 Health Enhancement Residence Hall Programs Health Enhancement Campus Outreach Programs Event ―Beer Goggles‖ presentation Tobacco Task Force Tobacco In-service ―Booze Brothers‖ on campus Smoking Cessation Counselor Training ―Booze Brothers‖ on the Oval ―Beer Goggles‖ presentation for the sororities CARE table in the University Center Gordie Day with members of Greek Life ―Booze Brothers‖ on the Oval Protection Pumpkin in the University Center Gun Lock Giveaway in the University Center Health Fair in the University Center ―Great American Smoke Out‖ table in the University Center, signs on the Oval, and Kaimin ad ―Booze Brothers‖ on campus and in residence halls World AIDS Day table in the University Center Tobacco Task Force ―Stress Less‖ table in the University Center Stress workshop National Condom Week, with Captain Condom and the Fornication Fairy ―Kick it to Get Kissed‖ table in the University Center, signs in the Oval, and Kaimin ad ―Through with Chew‖ table in the University Center, signs in the Oval, and Kaimin ad ―Sex Signals‖ presentation ―Blues Fest‖ suicide prevention tables in University Center, Kaimin ads, and radio interviews Sleep Information table in the UC, and ear plug and sleep mask giveaways Nutrition Outreach by PROs table in the University Center with displays and posters ―Easy and Edible‖ healthy cooking class ―Safe Spring Break‖ event on the Oval ―Latex Leprechaun‖ condom giveaway in the University Center on St. Patrick‘s Day ―Choose Your Ride‖ impaired driving event on the Oval UDash promotion events such as posters, Kaimin ads, and giveaways on the UDash ―Walk a Mile in Her Shoes‖ collaboration with SARC ―Quit Before You Graduate‖ event on the Oval ―Stress Less‖ event on the Oval with live entertainment 57 OFFICE OF THE VICE PRESIDENT FOR STUDENT AFFAIRS AND THE DEAN OF STUDENTS ANNUAL REPORT 2007-2008 I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF NAME(S) ACADEMIC COLLABORATOR NAME(S) DEPARTMENT Teresa Branch Royce Engstrom Provost‘s Office Arlene WalkerAndrews Provost‘s Office Royce Engstrom Provost‘s Office Arlene WalkerAndrews Provost‘s Office Bill Muse Office of Planning, Budget, and Analysis Roberta Evans Charles Couture SCHOOL/ COLLEGE Co-chaired the Enrollment Management Council Co-chaired the Retention Plan Implementation and Assessment Committee Co-chaired the Retention Task Force Developed an institutional assessment plan Education Various 58 DESCRIPTION OF COLLABORATIVE ACTIVITY Developed a master‘s program for student affairs professionals Provided Student Conduct Code guidance as requested by individual faculty members Provided assistance with disruptive students II. COLLABORATIONS WITH OTHER UNIT STAFF NAME(S) COLLABORATOR NAME(S) Teresa Branch AFFILIATION Administration and Finance Adams Center UM Productions Residence Life University Dining Services Bill Muse University Center Office of Planning, Budget, and Analysis Mark Pullium Business Services Bob Duringer Administration and Finance UM Allies Charles Couture 59 DESCRIPTION OF COLLABORATIVE ACTIVITY Planned and participated in ongoing efforts to improve student success and retention Worked to solidify and monitor the execution of a new memorandum of understanding Explored the feasibility of a summer conferencing model to encourage business and developed a web site to advertise facilities and services Planned and structured the Student Affairs Strategic Plan Developed processes that facilitate student retention Appointed to the Native American Center Building Committee Helped launch the UM Allies program Appointed to the Search Committee for Equal Opportunity/Affirmative Action Officer; Sustainable Campus Committee; and Native American Center Building Committee Chaired Critical Incident Response Team (CIRT) Co-chaired the Search Committee for the American Indian Student Services Director UM Allies Various staff 60 Served as a member of the Diversity Advisory Council; Drug and Alcohol Advisory Council; Admissions Review Committee; University Council on Sexual Assault; and Family Weekend Committee Advocated for lesbian, gay, bisexual, and transgender students Provided staff assistance regarding disruptive students Received University Court training Facilitated selection of the Nancy Borgmann Diversity Award recipient Facilitated the selection of the Diversity Advisory Council Student Achievement Award recipients III. PRESENTATIONS SA UNIT FIRST NAME LAST NAME Vice President for Student Affairs Teresa Branch COPRESENTER(S) TITLE OF PRESENTATION Diversity Advisory Council Student Awards Presentation Career Services Student Award Presentation President Dennison Faculty Awards Presentation EVENT Diversity Advisory Council Student Achievement Awards Student Employee of the Year Faculty Recognition Reception Charles Couture Dustin Leftridge, ASUM President Foreign Student and Scholar Services ―Resident and Non-Resident Recruitment Strategies‖ ―Student Affairs Retention Efforts‖ New Advocate Welcome Introduction of the VPSA to the ASUM Senate Welcome Remarks Enrollment Services Welcome Remarks Residence Life Welcome Remarks President Dennison Staff Awards Presentation Katie Dalessio President Dennison Faculty Awards Presentation 61 Annual Executive Officer Retreat Annual Executive Officer Retreat Annual Advocate Induction ASUM Senate meeting Annual Missoula International Friendship Program Reception New Student Orientation; Transfer Orientation Annual Residence Life Student and Supervisory Staff Retreat Staff Recognition Reception Faculty Recognition Reception Dean of Students Charles Couture Charles Couture Jim Lemcke Tara Ness Foreign Student and Scholar Services 62 Student Rights Panel Day of Dialogue Welcome Remarks Foreign Student and Scholar Orientation IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION Vice President for Student Affairs Teresa Branch Member Student Affairs Administrators in Higher Education (NASPA) NASPA Center for Women Association of Public and Landgrant Universities NASPA Board Member Councilmember on Student Affairs Dean of Students Charles Couture Program proposal reviewer for the NASPA National Conference in Boston Member 63 Association for Student Judicial Affairs V. AWARDS SA UNIT FIRST NAME LAST NAME 64 AWARD ASSOCIATION/ ORGANIZATION VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/ SERVICE ORGANIZATION Vice President for Student Affairs Vice President for Student Affairs Teresa Branch Volunteer Heart Walk Sandy Sprague College Goal Sunday Student Assistance Foundation 65 VII. PUBLICATIONS Retention Task Force Final Report Prepared by Teresa Branch and Arlene Walker-Andrews December 2007 With Your Personal Safety In Mind Dean of Students Charles Couture 66 VIII. SUMMARY OF ACCOMPLISHMENTS Dean of Students The nature of student misconduct has become more complex and thus more time-consuming with regard to the seriousness of offenses, parental/other interference, and increased lawyer participation. For this reason, the Dean of Students has not met with student groups to the same extent as in the past, with the exception of ASUM and some group leaders. A major goal for next year is to define and implement a campus-wide reporting process that would include the procurement of information and expedient follow-up regarding students who might potentially pose a threat to themselves or others. An important component of this process will be to determine the most effective means to conduct educational forums campus wide. ―Critical Incident Response Team‖ might be a misnomer because the name sends the erroneous message that the group reacts primarily to crises. The group will submit one or more suggestions for further consideration. Office of the Vice President for Student Affairs Financial Recap GENERAL FUND General fund budgets in FY07 remained largely the same as in FY06. Personnel lines were increased by 3.5 percent, in some areas due to career ladders, and operational lines remained the same. The base budget for the new Transfer/Evaluator position was finalized. The Disability Services for Students coordinators (3) all received strategic pay increases based on similar positions at Montana State University (total cost was approximately $20K). Student Affairs retained $19,017 in excess budget funds at year-end, which carried forward to FY08. Tight budgets are becoming the norm; FY07 was no exception. As Student Affairs continues to do more with less in terms of finances, the Division is testing the limits of what can be done with existing budgets. Increasing the Enrollment Services budget for recruitment and retention is of critical importance, considering the dwindling numbers of Montana high school graduates and the need to rely increasingly on out-of-state recruiting. To support basic operations, like postage and publication, the cost of which has greatly increased, the unit has had to make cutbacks elsewhere in the budget. AUXILIARY FUND For the past ten years, continued growth in enrollment was important to budgeting. FY07 was the first year that the University experienced a slowed growth in enrollment numbers. Fee increases may need to take the place of such funds in the future. Residence Life continued to operate with occupancy at or near capacity, however, and these high figures indicate adequate utilization of the contract dining plan. During FY07, more students opted for the larger, allcampus meal plan than ever before. Other auxiliary accounts earned as per usual. FY07 was the second year of a five-year plan to pay for Steam Tunnel bonds, which requires $400,000 each year from funds available for capital at year-end. In FY07, approximately $1.3 million was allocated for capital. Fund balances in all auxiliary accounts are largely satisfactory; however, Campus Recreation still presents a challenge for achieving an appropriate fund balance level. Student Affairs will continue to monitor the situation and make changes as necessary. In FY07, Griz Card responsibility was taken over by Residence Life. No budget changes are anticipated. 67 IX. SERVICE MEASUREMENTS Table 1: Alleged Student Misconduct Cases Referred to the Dean of Students (Academic Year Comparisons) PRIMARY VIOLATION Alcohol1 Marijuana Disorderly conduct Malicious intimidation Rape Sexual assault Theft2 Falsification of UM documents Unauthorized use/damage Physical assault Failure to comply with directives3 Providing false information Intentional disruption Illegal use of firearms Hazing Retaliation against complainant University Court hearing Annual Total: Seven-Year Total: 2007-08 2006-07 200405 66 17 5 6 200304 75 8 8 15 2002/03 200102 20 16 9 11 1 2 6 2 TOTAL 62 14 5 12 200506 88 8 9 17 48 10 11 9 2 0 34 2 5 0 9 5 1 0 10 1 5 0 8 0 1 1 15 1 3 0 9 1 0 1 10 1 17 2 95 11 9 11 6 13 14 12 8 73 12 41 5 30 10 17 1 5 6 4 5 8 4 7 43 112 4 0 0 1 3 0 0 8 5 0 13 0 9 0 10 0 0 0 1 0 4 1 42 1 1 0 2 0 0 2 0 1 0 0 1 0 0 0 4 3 0 0 1 3 1 2 3 10 1884 981 173 179 141 152 78 70 375 77 41 67 981 1. Students frequently violated more than one behavioral standard per incident, especially if alcohol was involved. 2. The frequency of thefts for 2007-08 has risen by 277 percent, as compared to the previous year. 3. The frequency of students failing to comply with the directives of University officials acting in the performance of their duties within the scope of their authority continues to rise. 4. The frequency of alleged misconduct incidents for 2007-08 rose by eight percent, as compared to the previous year. There were 47 percent more incidents during spring semester of 2008 than spring semester 2007 (90 versus 61, respectively). Table 2: Student Misconduct Referral Source5 Source Public Safety Staff 2007-08 2006-07 2005-06 2004-05 2003-04 2002-03 2001-02 Total 111 103 126 111 125 50 45 560 23 14 10 4 5 5 8 46 68 Student 13 17 15 4 6 4 2 48 Faculty Dean of Students Total: 5 13 6 6 6 5 7 43 36 26 22 16 10 14 8 96 188 173 179 141 152 78 70 981 5. Students, staff, and faculty occasionally report student misconduct cases to the Office of Public Safety. The Office of Public Safety subsequently refers such cases to the Dean of Students for adjudication. For this reason, the total referrals from students, staff, and faculty are not entirely accurate in this document. 69 DISABILITY SERVICES FOR STUDENTS (DSS) ANNUAL REPORT 2007-2008 I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF NAME(S) COLLABORATOR NAME(S) DEPARTMENT SCHOOL/COLLEGE DESCRIPTION OF COLLABORATIVE ACTIVITY Amy Capolupo Tondy Baumgartner Social Work Health Professions and Biomedical Sciences Hosted a social work practicum student Various staff Entire Unit Various faculty Various Various Communication Studies Arts and Sciences Launched faculty training sessions on the rights and responsibilities of faculty and students with disabilities Conducted assessment and training programs ADA/504 Committee Jim Marks Academic Officers Mika WatanabeTaylor Alan Sillers Betsy Bach 70 II. COLLABORATIONS WITH OTHERS UNIT STAFF NAME(S) COLLABORATOR NAME(S) AFFILIATION DESCRIPTION OF COLLABORATIVE ACTIVITY Bernie Gantert Rob Gannon Equal Opportunity and Affirmative Action Office Worked to remedy accessibility violations in University facilities Various staff Dan Burke Jess Neidigh Student Affairs Information Technology (SAIT) Jim Marks Cindy Yarberry University of Montana-Helena Mika Watanabe-Taylor Will Innes Office of Institutional Research Developed an online database for students to request, track, and download e-texts Launched a web site with improved organization and updating capabilities Provided remote sign language interpreter services Gathered retention and graduation data on students with disabilities for assessment 71 III. PRESENTATIONS SA UNIT FIRST NAME LAST NAME CO-PRESENTER(S) TITLE OF PRESENTATION EVENT DSS Dan Burke Bernadine Gantert ―Accessibility and Selfdetermination for People with Disabilities‖ ―Braille‖ ―The Americans with Disabilities Act (ADA) and Its Impact on Higher Education and K-12‖ ―Web Accessibility & Online Learning‖ Psychology class ―E-text and Higher Education‖ Association of Higher Education and Disability (AHEAD) Conference Florence Carlton High School Transition Night Hamilton High School Transition Night The Advising Circle, a monthly meeting for University of Montana academic advisers Janet Sedgeley Jim Marks Mika WatanabeTaylor Mika Watanabe-Taylor Ron Stewart DSS overview DSS overview; how to request student services 72 Education class Curriculum and Instruction class Online Learning Conference IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION DSS Ami Davis Members Montana Registry of Interpreters for the Deaf Brandy Reinhart Cara Reinmann Denise May Amy Capolupo President Dan Burke Board Member Jim Marks Association on Higher Education and Disability of the Northern Rockies (AHEAD-NR) National Federation of the Blind (NFB) Very Special Arts Montana Association for the Blind Association on Higher Education and Disability President Co-chair of a Special Interest Group on Blindness and Visual Impairments President Elect Mika Watanabe-Taylor Treasurer Board Member Member Scholarship Committee First Vice President Chapter President First Vice President 73 Recording for the Blind and Dyslexic NFB Montana Association for the Blind NFB of Montana-Missoula AHEAD-NR V. AWARDS SA UNIT FIRST NAME LAST NAME AWARD ASSOCIATION/ORGANIZATION DSS Jim Marks Outstanding Public Service Award The Montana Council for Exceptional Children 74 VI. STAFF COMMUNITY SERVICE SA UNIT DSS FIRST NAME POSITION/SERVICE LAST NAME Bernie Gantert Member Dan Burke Board Member Member ORGANIZATION Historic Preservation Commission-City of Missoula Very Special Arts Montana Community Foundation Committee Montana Vocational Rehabilitation Committee Jim Marks Chair Hunter Education Instructor President Secretary 75 Governmental Affairs Committee Lelia Proctor Memorial Committee Montana Fish, Wildlife and Parks Downtown Lions Club US Fund for Daisy Foundation VII. PUBLICATIONS There are no publications to report. 76 VIII. SUMMARY OF ACCOMPLISHMENTS In the fall of 2007, DSS set an enrollment record by serving 949 students. This number represented a ten percent increase in DSS enrollment and 7.2 percent of the University student body. During spring semester, DSS served 983 students (7.3% of the student body). Students with disabilities constituted the single largest minority group on campus. The increase in students served by DSS was overwhelming. The unit was not able to pursue supplemental external funds for service improvements and programming, such as traditional and online transition seminars, e-text conversion services, and assistive technologies. Resource shortages made coordinating accommodated exams difficult. Traditionally, the DSS office manager is responsible for accommodated exams; however, the unit served too many students for this to be a viable option. Having succumbed to low registration, high cost, and transportation difficulties, the Transition Seminar was replaced by a course offered through The University of Montana Online. In the future, DSS will pursue grant funding for the on-campus seminar, which the unit considered valuable to new students with disabilities. Delivering service to the rapidly expanding College of Technology (COT) proved challenging. As priorities for the Perkins grant shift in AY09, the small amount of federal funding allocated to DSS at the COT will likely disappear. This problem will be compounded by the fact that nearly ten percent of the COT student body is registered with DSS, which indicates that COT programs are attractive to individuals with disabilities. If disability access is not considered in all COT programs, the University risks non-compliance with civil rights protections for people with disabilities. The unit looks forward to further collaborations with COT, possibly housing an office in the new COT building. After attending the AHEAD-NR annual conference in May 2008, which focused on psychiatric disabilities, DSS remodeled its service systems. Staff created a form, to be completed by diagnosticians, which provides information necessary to determine disability rights protections and appropriate modifications. 77 IX. SERVICE MEASUREMENTS TABLE 1 Students with Disabilities and Related Data, 2007-08 Semester Disability Classification Summer 2007 Autumn 2007 Spring 2008 Mobility Impairment, Wheelchair 6 16 16 Physical Disability 19 44 51 Blind/Low Vision 4 9 10 Deaf 0 7 8 Hard of Hearing 2 17 17 Learning Disability 45 182 188 Attention Deficit Disorder 52 159 172 Brain Injury 5 15 24 Seizure Disorder 1 7 7 Respiratory Impairment 1 1 1 Circulatory/Heart Impairment 0 3 6 Psychiatric Disability 37 118 133 Communication Impairment 0 0 0 Temporary Disability 9 33 42 Multiple Disability 8 44 75 Chronic Health Impairment 1 14 20 Cognitive Disability 0 2 4 Other Disability 7 27 25 Pending Verification 21 56 44 Family Member with Disability 1 3 2 Withdrawals 8 47 37 226 876 937 Temporary Disability Parking; not DSS 30 70 44 Vocational Disability (VR); not DSS * 75 57 257 949 983 Total DSS Enrollment TOTAL *Information not available 78 TABLE 2 Students with Disabilities and Related Data, Spring Semester 1998-2008 Spring Semester Disability Classification Mobility Orthopedic Impairment, Wheelchair Mobility Orthopedic Impairment, Other 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 21 16 12 16 15 10 12 14 11 11 16 25 32 33 35 31 33 45 50 35 18 * Non-Mobility Orthopedic Impairment 30 27 21 19 30 24 19 23 28 39 * Physical Disability Blind/Low Vision Deaf Hard of Hearing Learning Disability Attention Deficit Disorder Brain Injury Seizure Disorder Respiratory Impairment Circulatory/Heart Impairment Psychological/Emotional Impairment Communication Impairment Temporary Disability Multiple Disability Multiple Disability, Non-Mobility Chronic Health Impairment Cognitive/Developmental Disability Other Pending Verification Withdrawal Family Member with Disability * 13 5 9 189 111 19 5 0 2 26 2 29 18 27 * * 5 41 11 * * 14 4 8 190 100 15 5 0 1 23 0 48 11 30 * * 4 39 24 * * 6 3 10 184 115 19 3 0 0 29 1 76 11 34 * * 3 32 29 * * 6 3 6 175 110 19 3 1 1 33 1 70 9 35 * * 3 42 24 * * 7 3 12 199 115 25 7 1 2 37 0 74 17 41 * * 9 77 15 * * 12 4 8 190 103 29 5 0 3 42 0 82 12 59 * * 8 79 35 * * 8 2 8 190 111 30 7 0 2 66 0 46 11 73 * * 15 66 28 * * 13 2 9 161 138 24 3 0 1 77 0 40 11 63 * * 22 92 39 * * 13 2 7 152 155 21 1 1 3 30 19 58 7 69 * * 24 135 46 * * 7 3 12 168 176 17 5 1 4 113 1 29 37 51 9 1 25 32 32 4 51 10 8 17 188 172 24 7 1 6 133 0 42 75 * 20 4 25 44 37 2 588 591 621 611 717 738 739 782 817 795 882 * * 588 * * 591 * * 621 * * 611 * * 717 58 * 796 61 * 800 57 49 888 62 58 937 61 48 904 57 44 983 5.8% 0.5% 5.1% -1.6% 17.4% 11.0% .50% 11.0% 5.5% -3.5% 8.7% Total DSS Enrollment VR, not DSS Temporary Disability Parking; not DSS TOTAL Percentage growth *Information not available 79 Figure 1. DSS Enrollment, Spring Semester 1998-2008 TABLE 3 Graduates with Disabilities by Year, 1998-2008 1998 1999 2000 Number of Graduates 98 116 86 2001 2002 2003 2004 2005 108 116 101 125 129 2006 84 2007 146 2008 134 Year 80 TABLE 4 Graduates with Disabilities by Disability Type, 2007-08 Disability Type Graduates (#) Mobility Impairment, Wheelchair Physical Disability 10 Blind/Low Vision 0 Deaf 1 0 Hard of Hearing 2 Learning Disability 28 Attention Deficit Disorder 36 Brain Injury 4 Seizure Disorder 0 Respiratory Impairment 1 Circulatory/Heart Impairment 0 Psychiatric Disability 23 Communication Impairment 0 Temporary Disability 7 Multiple Disability 16 Chronic Health Impairment 2 Cognitive Disability 0 Other Disability 4 Total 81 134 TABLE 5 Graduates with Disabilities by Degree Type, 2007-08 Degree JD Major Disability Type (# of graduates) Total Graduates (#) Law Attention Deficit Disorder (1) 1 Alternative Dispute Resolution Attention Deficit Disorder (1) 1 Pharmacy Multiple Disabilities (1) 1 Curriculum and Instruction Physical Disability (1) and Hard of Hearing (1) 2 Environmental Studies Physical Disability (1) 1 MSW Social Work Learning Disability (2) and Attention Deficit Disorder (1) 3 MA Anthropology Other Impairment (1) 1 Fine Arts Multiple Disabilities (1) and Attention Deficit Disorder (1) 2 Education Multiple Disabilities (1) 1 Math Psychological Disability (1) 1 Anthropology Learning Disability (1), Attention Deficit Disorder (1), Psychological Disability (1), and Learning Disability (1) 4 Communication Studies Attention Deficit Disorder (4), Other Impairment (1), Multiple Disabilities (1), and Brain Injury (1) 7 English Attention Deficit Disorder (2), Learning Disability (3), and Physical Disability (1) 6 Environmental Studies Attention Deficit Disorder (3), Psychological Disorder (1), and Learning Disability (2) 6 Fine Arts Psychological Disability (1) 1 Geography Physical Disability (2) and Learning Disability (1) 3 German Multiple Disabilities (1) 1 History Learning Disability (1) and Attention Deficit Disorder (1) 2 Liberal Studies Learning Disability (1), Attention Deficit Disorder (1), and Multiple Disabilities (1) 3 Media Arts Learning Disability (1) 1 NAS Learning Disability (1) 1 Physics Learning Disability (1) 1 Political Science Learning Disability (1) 1 Psychology Attention Deficit Disorder (2), Deaf (1), Psychological Disability (1), Temporary Disability (1), Multiple Disabilities (1), and Chronic Health Impairment (1) 7 Social Work Attention Deficit Disorder (1), Pending (1), Multiple Disabilities (3), and Learning Disabilities (1) 6 Sociology Learning Disability (1) and Attention Deficit Disorder (1) 2 Spanish Learning Disability (1) and Multiple Disabilities (1) 2 Education Physical Disability (1), Psychological Disability (2), Multiple Disabilities (2), Attention Deficit Disorder (1), and Chronic Health Impairment (1) 7 CERPFP PHARMD MED MS BA BAE 82 BAJ Journalism Respiratory Impairment (1), Psychological Disability (1), and Other Impairment (1) 3 TV Attention Deficit Disorder (1) 1 Fine Arts Multiple Disabilities (1) and Attention Deficit Disorder (1) 2 BSBAD Accounting Other Impairment (1) and Attention Deficit Disorder (1) 2 BSBAD Business Administration/ Finance Attention Deficit Disorder (1) 1 BSBAD Business Administration/ Management Temporary Disability (2), Learning Disability (2), Psychological Disability (1), Multiple Disabilities (1), and Attention Deficit Disorder (4) 10 BSBAD Business Administration/Marketing Psychological Disability (1) 1 Forestry Pending (1) 1 Health and Human Performance Learning Disability (2) 2 BSM Microbiology Psychological Disability (1) 1 BSRC Resource Conservation Attention Deficit Disorder (3) and Multiple Disabilities (2) 5 BSRM Recreation Management Attention Deficit Disorder (2) and Learning Disability (2) 4 BSWB Wildlife Biology Psychological Disability (2), Brain Injury (1), and Learning Disability (1) 4 AA General Multiple Disabilities (2), Attention Deficit Disorder (1), Temporary Disability (1), Psychological Disability (1), Brain Injury (1), and Learning Disability (1) 7 AAS Computer Certification Temporary Disability (1), Multiple Disabilities (1), and Attention Deficit Disorder (1) 3 Electronics Technology Learning Disability (1) 1 Respiratory Care Psychological Disability (2) 2 Surgical Technology Hard of Hearing (1) 1 Registered Nurse Attention Deficit Disorder (1) and Psychological Disability (1) 2 BSMT Medical Technology Psychological Disability (1) 1 CERPS Forensic Studies Psychological Disability (1) 1 CERT Heavy Equipment Operation Psychological Disability (1) 1 Medical Reception Learning Disability (1) 1 Practical Nursing Learning Disability (1) 1 Sales and Marketing Physical Disability (1) 1 BARTV BFA BSF BSHHP AS Total 83 134 ENROLLMENT SERVICES - FINANCIAL AID ANNUAL REPORT 2007-2008 I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF NAME(S) ACADEMIC COLLABORATOR NAME(S) Financial Aid Mary Kamensky Mick Hanson DEPARTMENT SCHOOL/ COLLEGE Graduate Sharon O‘Hare Mathematics Arts and Sciences James McKusick Davidson Honors Arts and Sciences Linda Frey History Arts and Sciences Nicklaus Vonessen Mathematics Arts and Sciences Sandra Williams Curriculum and Instruction Education 84 DESCRIPTION OF COLLABORATIVE ACTIVITY Reviewed Teaching Assistant/Research Assistant contracts and awards Assisted the director of the Math PiLot program Served as nonvoting member of the Scholarship and Financial Aid Committee II. COLLABORATIONS WITH OTHER UNIT STAFF NAME(S) COLLABORATOR NAME(S) AFFILIATION Financial Aid Lynn Stocking College Of Technology Barry Good Cecilia Gallagher College of Technology College of Technology Dan Burke Disability Services for Students Patrick Weasel Head American Indian Student Services Karyn Collins Curry Health Center Diana Reetz-Stacey College of Technology Donna McCrea Mansfield Library David Micus Registrar‘s Office Lucas Hamilton Student Svein Newman Student Jon Dempersmier Student Mick Hanson 85 DESCRIPTION OF COLLABORATIVE ACTIVITY Provided consortiums and scholarships Scholarship Collaboration Implemented Satisfactory Academic Progress for Financial Aid Implemented Satisfactory Academic Progress for Financial Aid Implemented Satisfactory Academic Progress for Financial Aid Implemented Satisfactory Academic Progress for Financial Aid Hosted consortiums and orientations Served as non-voting member of the Scholarship and Financial Aid Committee III. PRESENTATIONS SA UNIT FIRST NAME LAST NAME Financial Aid Mick Hanson Terri Gruba COPRESENTER(S) TITLE OF PRESENTATION EVENT Devon Crofts Deborah Tarpley Michael Novak (U.S. Department of Education) Joan Zanders, Northeast Community College, Nebraska Mike Johnson, Primary Author ―Regulatory and Legislative Update Spring 2008‖ U.S. Department of Education Training in ND, SD, UT, and MT ―Visiting Your Congressman‖ NASFAA Conference ―Team Building: Using AdventureBased Experiential Learning‖ Sessions to teach mentors and mentees ―Scholarships and Financial Aid‖ ―Understanding Financial Aid in the Financial Planning Environment‖ RMASFAA Leadership Pipeline Seminar Kay Soltis, Pacific Lutheran; Cheryl Lyons, University of Central Arkansas Jeff Gregory, Colorado State University ―Mastering Presentation Skills‖ Jean Gee, Associate Athletic Director Clay Hanson, Student ―Scholarships, Financial Aid, and Athletes‖ ―Planning for College‖ 86 ―You Too Can Present‖ RMASFAA Leadership Pipeline Seminar School of Music National Association of Insurance and Financial Planners Meeting National Association of Student Financial Aid Administrators (NASFAA) Conference Rocky Mountain Association of Student Financial Aid Administrators (RMASFAA) KGBA Radio Show Latter-Day Saints Stake Assistance Foundation ―Financial Aid During and After Graduation‖ ―Organizational Skills‖ Cathy Johnson Helena College of Technology Staff 87 ―Health Science Financial Aid Overview‖ 2007-08 Orientation Center in Missoula School of Education and the Student Teacher Education Association Montana Association of Student Financial Aid Administrators College of Technology IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME Financial Aid Connie Bowman Terri Gruba Mick POSITION / SERVICE Chair of Financial Aid Program at Summit Conference President-Elect Nominations & Elections Committee Chair Committee member for selection of new President/CEO Hanson 88 ASSOCIATION SunGard Banner Software Provider Rocky Mountain Association of Student Financial Aid Administrators (RMASFAA) RMASFAA National Association of Student Financial Aid Administrators (NASFAA) V. AWARDS SA UNIT FIRST NAME LAST NAME AWARD Financial Aid Terri Gruba 2007 Financial Aid Professional of the Year Mick Hanson Member of RMASFAA Committee of the Year Leadership Pipeline 89 ASSOCIATION / ORGANIZATION Montana Association of Student Financial Aid Administrators (MASFAA) Rocky Mountain Association of Student Financial Aid Administrators (RMASFAA) VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME Financial Aid Carol Durnford Donna Farmer Mick Hanson Brandi Harrington Sandy Terri Sprague Gruba Mick Hanson 90 POSITION / SERVICE ORGANIZATION College Goal Sunday Student Assistance Foundation High School Financial Aid Nights (about 1,100 people at more than 20 locations in western Montana) Montana Association of Student Financial Aid Administrators (MASFAA) VII. PUBLICATIONS There are no publications to report. 91 VIII. SUMMARY OF ACCOMPLISHMENTS This was an unusual year because of the external forces to which Financial Aid had to respond. Among the channels through which Financial Aid provided aid to students were new programs created by the U.S. Congress. Two of these were the Academic Competiveness Grant (ACG) for freshman and sophomore students and the National Science and Mathematics Access to Retain Talent (National SMART) for junior and seniors. Federal Pell Granteligible students may also qualify for these programs based on different criteria. Administratively, it would have been much better to increase the Pell Grant than start two new programs, but Financial Aid appreciated the help that these programs provided to students. Nearly 500 students received more than $500,000 dollars through these two programs this past year. A major distraction in 2007 was the attention given to the Federal Family Education Loan Program (FFELP) in which the New York Attorney General charged several national loan agencies with improper administration of the student loan programs in the State of New York. The Montana Attorney General requested a written response to thirty-one questions to discern if there was a problem with students from New York enrolled in college in Montana. In September the Attorney General issued a letter stating that he found no abuses by Montana colleges (including UM) related to this inquiry. The Montana Attorney General responded to New York on behalf of all colleges in Montana. The ensuing economic conditions of the country and the College Cost Reduction and Access Act (CCRAA) by Congress created another national student loan crisis in early 2008 which has resulted in numerous student loan lenders leaving the business. Fortunately, Jim Stipcich, President of the Student Assistance Foundation in Montana, secured adequate tax-exempt bonds to purchase student loans from lenders. Although some state lenders did leave the program, the vast majority of lenders remained and Financial Aid had no problems with access to educational loans for our students this year. There will likely be changes over the next several years, however. The Financial Aid Office, in concert with the greater Enrollment Management Division, served well in the recruitment of new students and certainly in the retention of those on campus. One major change this year was the implementation of the new Satisfactory Academic Progress policy for financial aid. The implementation of this new policy allowed students to use a cumulative record to measure adequate process instead of semester by semester, which proved a more realistic way to determine those who were not making good progress toward a degree. Although approximately the same number were suspended because of lack of progress, there were several hundred fewer placed on warning in the first use of this policy in the spring of 2008. The reauthorization of the Higher Education Act of 1965 has been delayed for several years and has been extended more than a dozen times until its passage at the end of July 2008. Far more administrative effort will be required in the coming years following these legislative changes. 92 IX. SERVICE MEASUREMENTS The final numbers of total aid for the 2007-2008 academic year are not yet available. Number of federal FAFSA applications: 14,175 Approximate number of paper documents processed: 70,000 Number of evaluations completed for federal aid: Number of evaluations revised: Number of evaluations revised a second time: Number of evaluations revised a third time: Total Revisions (up to three) Total file evaluations 8,937 4,212 1,418 415 6,045 14,982 Number of people offered any aid: Number of people paid any type of aid: 13,662 10,015 93 FOREIGN STUDENT AND SCHOLAR SERVICES (FSSS) ANNUAL REPORT 2007-2008 I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF NAME(S) ACADEMIC COLLABORATOR NAME(S) Entire Unit Anna Conley Law Greg Munro Law Sally Weaver Udo Fluck Law Arts and Sciences DEPARTMENT Geography David Strobel Barb Seekins SCHOOL/ COLLEGE Graduate Carrie Gadjosek Physical Therapy Mary GroomHall Undergraduate Advising Center Various faculty Various Health Professions and Biomedical Sciences Various 94 DESCRIPTION OF COLLABORATIVE ACTIVITY Developed and presented a miniconference for foreign students on ―Knowing Your Rights‖ Conducted an orientation session on cultural adjustment and intercultural communication skills Served on the FSSS Internal Assessment Team Prepared for service in the Missoula International Friendship Program (MIFP) Conducted a workshop on ―Graduate Education in the United States‖ Served on the International House Committee Served on the MIFP Conducted a workshop on academic integrity, advising issues, and support for foreign students Worked toward a resolution of Americans with Disabilities Act (ADA) complaints II. COLLABORATIONS WITH OTHER AFFILIATION DESCRIPTION OF COLLABORATIVE ACTIVITY Shelley Hinicker Human Resource Services (HRS) Developed a seminar on hiring foreign nationals Faye Lingarajan International Student Association (ISA) Organized and conducted the 2008 International Culture and Food Festival Officers ISA Catering Staff University Dining Services Roger Strobel University Center Event Planning staff University Center Audio and Lightening staff University Center Dan Corti Environmental Health and Risk Management Residence Life UNIT STAFF NAME(S) COLLABORATOR NAME(S) Effie Koehn Barb Seekins Mona Mondava Barb Seekins Rita Tucker Ron Brunell Residence Life Office of the Vice President for Student Affairs Residence Life Mary Nellis Aber Hall Resident Assistants Mona Mondava Robin Joseph Residence Life Gerald Michaud Facility Services MIFP Executive Board MIFP Effie Koehn Mona Mondava 95 Worked toward a resolution of ADA complaints Planned a Student Affairs mini-retreat Planned a pumpkin carving party for Aber Hall residents and participants in the University‘s Global Partners Program Coordinated temporary accommodations in residence halls for foreign students who arrived early Maintained and enhanced the International House Planned programs and cultural events, and executed a year-long community friendship hosting program III. PRESENTATIONS SA UNIT FIRST NAME LAST NAME FSSS Becky Maier COPRESENTER(S) TITLE OF PRESENTATION ―Why You Want Another fsaATLAS Manual‖ Crystal Wood ―SEVIS and fsaATLAS: Do Your Records Match?‖ ―Need for New Home Page‖ Mike Matthews Loey Knapp EVENT SunGard Higher Education Summit Presentation for Executive Officers, Academic Officers, and Student Affairs Janet Sedgely Mona ―Recruiting and Retaining Your Student Workforce: International Section‖ ―Foreign Student Orientation Models and Integration Programs‖ Mondava ―The structure of Higher Education in the USA‖ Barb Seekins Effie Koehn Effie Koehn Barb Seekins 96 ―Introduction to UM and Its Services to Foreign Students and Scholars‖ ―Hiring Foreign Nationals‖ Foreign Student and Scholar Advising on Immigration Issues Keynote Address Career Development Workshop for Human Resources National Association of International Educators (NAFSA) Region II Conference Site visit to The University of Joensuu and The University of Kuopio, Finland HRS Staff Development Program Montana International Educators at State Conference 2008 Diversity Advisory Council Student Achievement Award Ceremony 97 IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION FSSS Barb Seekins Vice President Mary Nellis Member Effie Koehn Member UM Multicultural Toastmasters UM Multicultural Toastmasters NAFSA 98 V. AWARDS SA UNIT FSSS FIRST NAME LAST NAME Barb Mona Seekins Mondava ASSOCIATION / ORGANIZATION AWARD Competent Leader Staff Development Grant for Staff Exchange in Finland 99 Toastmasters International HRS VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION FSSS Mary Nellis EcoPentathlete Earth Service Day Event Montana Public Radio American Red Cross Missoula Food Bank Jeanette Rankin Peace Center Rattlesnake School Mullan Trail Boy Scout Leader MIFP Jeanette Rankin Peace Center MIFP Jeanette Rankin Peace Center Volunteer Mona Mondava Blood Donor Volunteer Ex-oficio Member Effie Koehn Ex-oficio Member Donor 100 VII. PUBLICATIONS There are no publications to report. 101 VIII. SUMMARY OF ACCOMPLISHMENTS Foreign Student and Scholar Services (FSSS) renovated the International House, an activity center for intercultural events hosted by FSSS, to make it accessible for those with disabilities. At the conclusion of the renovation, the Office of the Vice President for Student Affairs and FSSS co-sponsored an open house to showcase enhancements. In April, the University hosted the 2008 State Conference for International Educators. FSSS assisted with local arrangements and prepared a schedule of conference sessions and events. An immigration lawyer from Denver, Colorado, and representatives of the Immigration and Customs Enforcement office in Washington, D.C., were invited to attend and present sessions. At the 2007 Association of International Educators (NAFSA) Annual Conference, the Director of FSSS met with The University of Joensuu‘s Director of International Education and discussed a possible staff member exchange. In April 2008, the International Student Services Coordinator at The University of Joensuu visited The University of Montana for two weeks. In June 2008, the FSSS Program Coordinator traveled to Finland, where she learned about the overall structure, programs, and services of Finnish universities; how to attain international student exchange and mobility; the theory and impact of new pan-Europe directions, such as degree transferability; and new models of foreign student advising, service delivery, and programming. 102 IX. SERVICE MEASUREMENTS Table 1: Number of Office Contacts by Type of Concern Data compiled July 2007-June 2008 July August September October November December January February March April May June TOTALS PERSONAL CONCERN ACADEMIC/ VOCATIONAL CONCERN FINANCIAL CONCERN IMMIGRATION CONCERN PROGRAM CONCERN UNIVERSITY INFO RECEPTION TOTALS 127 300 47 64 71 16 36 65 31 30 28 37 852 22 105 28 62 34 27 51 34 22 30 29 23 467 27 101 43 36 37 22 57 45 36 42 39 29 514 67 286 74 90 56 120 83 65 51 55 199 65 1,211 40 106 49 36 45 28 16 40 49 29 30 31 499 11 96 23 21 14 11 7 9 7 6 2 19 226 137 564 122 132 116 69 64 92 76 90 27 53 1,542 431 1,558 386 441 373 293 314 350 272 282 354 257 5,311 The above data do not reflect walk-in usage of computer equipment, retrieval of magazines, or self-retrieval of scholarship applications. Table 2: Number of Contacts by Type of Client July August September October November December January February March April May June TOTALS Foreign 219 999 251 310 239 231 278 263 208 204 197 107 3,506 US students 25 56 33 30 28 29 11 31 37 52 35 21 388 Faculty/Staff 36 65 30 35 21 19 18 15 9 14 17 29 308 103 Community 33 29 9 10 7 9 7 8 7 3 4 16 142 TOTALS 313 1,149 323 385 295 288 314 317 261 273 253 173 4,344 RESIDENCE LIFE ANNUAL REPORT 2007-2008 I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF NAME(S) ACADEMIC COLLABORATOR NAME(S) Entire Unit James McKusick Ron Brunell DEPARTMENT Davidson Honors Jon Stannard Upward Bound Program Jesse Munro Political Science Maureen Fleming Michael Harrington Stress Research Team Kelly Magnuson Robin Joseph Gayle Cochran SCHOOL/ COLLEGE Arts and Sciences Business Administration Health and Human Performance Pharmacy Education Health Professions and Biomedical Sciences Mediation Services Law Youth Reading Service Education Health Careers Opportunity Program Psychology Pharmacy 104 Arts and Sciences Health Professions and Biomedical Sciences DESCRIPTION OF COLLABORATIVE ACTIVITY Developed a living/learning center for Davidson Honors College students in Knowles Hall Provided housing and programs for participants Provided research projects for two graduate students Provided internships and projects for five business students Assisted with logistics and program needs Assisted with a safety program on prescription and illicit drugs Facilitated three mediation sessions under the auspices of the Conflict Resolution Center Sponsored and assisted two students‘ reading projects through Upward Bound at University Villages Provided housing and programs for participants II. COLLABORATIONS WITH OTHER UNIT STAFF NAME(S) COLLABORATOR NAME(S) AFFILIATION Entire Unit ASUM Executive Staff ASUM Senate Dustin Lethridge ASUM Senate Mehrdad Kia English Language Institute (ELI) Kelly Magnuson Montana Women VotersMissoula Chapter Women, Infants, and Children (WIC) Julie Steckler Curry Health Center Kathy Revello Montana State University Extension Office Ron Brunell Paul Beatty Montana Tech Ron Brunell Hugh Jesse Facility Services Brad Hall David Aronofsky Legal Counsel Rita Tucker Griz Card Staff University of Montana Helena College of Technology (COT) Montana Tech 105 DESCRIPTION OF COLLABORATIVE ACTIVITY Reviewed and researched University Villages (UV) smoking policy (Changes implemented July 1, 2008) Took energy conservation measures and provided education to reduce energy consumption in housing facilities Provided housing, classrooms, and programs for Saudi, Chinese, Eastern European, and Pacific Rim students in ELI and special education programs Conducted a forum on issues that affect women and children Provided voter registration for students Provided facility and program assistance for women, infant, and childcare programs Presented parenting workshops Presented workshops on personal and family financial planning and budgeting Consulted on various housing and policy issues Researched issues related to installing an additional wireless communication site in Aber Hall Researched issues associated with remote, one-card systems at other University of Montana campuses Rita Tucker Information Technology Melissa Steinike University Dining Services (UDS) Robin Joseph Melissa Steinike Shannon Fradette Hugh O‘Brian Youth Leadership Career Services 106 Assisted with the implementation and marketing of Griz Print, allowing students to pay for printing costs in computer labs with UMoney Assisted with the implementation of Blackboard credit card processing, allowing UDS customers to use credit cards to pay for service Provided housing, financial support, and program assistance Provided Griz Card readers for the Spring Career Fair, allowing for student tracking without paper forms III. PRESENTATIONS SA UNIT FIRST NAME LAST NAME COPRESENTER(S) TITLE OF PRESENTATION Residence Life Ron Brunell Christopher Riley ―Student Life Issues: Information for Future Leaders in Education‖ ―How Campus Has Changed!‖ Bill Johnston 107 EVENT University of Montana graduate class Alumni Board of Directors meeting IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION Residence Life Ron Brunell Members Rita Tucker Brad Hall Association of College and University Housing Officers International Robin Joseph Josh Hofman Jesse Neidigh Kelly Ron Magnuson Brunell Member Rita Tucker Members Jesse Neidigh National Association of College Auxiliary Services National Association of Campus Card Users Melissa Steinike Judson Ulvestad Antony Jo 108 V. AWARDS SA UNIT FIRST NAME Residence Life Student Staff LAST NAME AWARD Third place float in the Homecoming Parade Roving Grizzly Award 109 ASSOCIATION/ ORGANIZATION Office of Alumni Relations The University of Montana VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION Residence Life Ron Brunell Committee Member Missoula County Emergency Medical Advisory Board Missoula Emergency Services, Inc. Potomac Valley 4-H Club Westside Little League Employee Brad Hall Representative Board member Kelly Magnuson Volunteer Niki Venable Coach Team organizer Jesse Judson Neidigh Ulvestad Member 110 Relay for Life Lolo Community Council VII. PUBLICATIONS There are no publications to report. 111 VIII. SUMMARY OF ACCOMPLISHMENTS The start of the fall semester was marked by an overflow housing situation; however, Residence Life provided permanent assignments to all students by the second week of school. The unit placed 2,400 students in residence halls, 790 at University Villages, and nearly 525 at Lewis and Clark Villages. Student residents and their dependents were offered a wide variety of social, educational, and cultural programs, such as the Women, Infant, and Children Program; Parents‘ Night Out; holiday parties for children; and celebrations during Diversity Week and International Student Week. Residence Life also met the needs of various campus and community groups, co-sponsoring ―Walk a Mile in Her Shoes‖ and ―Sex Signals.‖ Additional programs on substance use and abuse, student academic success, healthy relationships, and community service were conducted. Approximately 165 students were employed through Residence Life and compensated in excess of $1.4 million. Such employment opportunities help students pay for tuition, in addition to providing them with invaluable work and life experiences through staff orientation and in-service training. To improve student retention and increase faculty involvement, Residence Life served on committees and task forces, developing retention programs and improving opportunities for out-of-the-classroom learning. With the help of Davidson Honors College, the unit provided classes in Knowles Hall and online. The unit adjudicated over 780 student conduct cases and plans to enhance its role in the first-year experience for incoming students. The Residence Life Office achieved departmental goals and exceeded fiscal requirements. One of the major budgetary changes was to eliminate telephones in student rooms in residence halls and to purchase additional bandwidth without an overall increase in technology expense. The unit was able to make improvements to its facilities with the capital fund allocation. Sound fiscal management allowed for minimal housing rate increases for the 2009 fiscal year. In addition to adjudicating over 780 student conduct cases, Residence Life successfully assumed the management of the Griz Card Center. Once Residence Life assumed management of the Griz Card Center, staff developed a strategic plan to make certain that Griz Card technology is part of the campus building and remodeling standards, which were approved by the central administration. The Griz Card system was recognized as a campus enterprise, and $50,000 of general fund support will be available in the 2012-13 biennium. The Association of College and University Housing Officers-International completed a professional external review of Residence Life. The results were positive and complimentary, and the Residence Life Office will work to implement the review‘s recommendations. 112 IX. SERVICE MEASUREMENTS Griz Card Center The Griz Card Center produced approximately 6,900 new Griz Cards this year. There are 96 vendors using UMoney, 59 of which are off campus. To date this year, $1,037,000 has been deposited in UMoney accounts, and UMoney sales are about $1,015,000. Housing Residence Life provided housing for over 2,400 students in residence halls, 790 students at University Villages, and nearly 525 in Lewis and Clark Villages. Residence Life also managed a short term overflow housing situation at the beginning of fall semester, placing all 83 students in permanent housing assignments by the second week of school. The summer conference housing program served 68 different groups or organizations and provided beds for 9,522 participants housed approximately 310 summer school students Conduct Resident Life staff adjudicated 780 student conduct cases. Programs Nearly 20,000 students attended programming that was sponsored and provided by Residence Life. 113 UNIVERSITY CENTER ANNUAL REPORT 2007-08 I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF NAME(S) ACADEMIC COLLABORATOR NAME(S) SCHOOL/COLLEGE DEPARTMENT Entire Unit Arlene WalkerAndrews Office of the Provost and Vice President for Academic Affairs Josh PetersMcBride Phil Fandozzi English Arts and Sciences George Price Arts and Sciences David Schuldberg African-American Studies Psychology Wendy Shields Psychology Arts and Sciences Sara Hayden Communication Arts and Sciences Studies/Women‘s and Gender Studies Bryan Cochran Psychology Arts and Sciences Michael Valentin Modern and Classical Languages and Literatures Arts and Sciences Casey Charles English Arts and Sciences Lindsey Doe Health and Human Performance Education Anya Jabour Prageeta Sharma History/Women‘s Arts and Sciences and Gender Studies Creative Writing Arts and Sciences Kathleen Kane English Emily Yaksitch Arts and Sciences Molly Collins Josh PetersMcBride Molly Collins Josh PetersMcBride Arts and Sciences 114 DESCRIPTION OF COLLABORATIVE ACTIVITY Collaborated on plans to incorporate academic departments in WelcomeFeast planning Hosted Student Affairs Convocation Reception Served as co-facilitator for Crash, a film screening which served as precursor to Day of Dialogue Led question and answer portion of the Dana Hiatt Town Hall Meeting Hosted a Town Hall Meeting addressing ―Singles Oppression‖ Presented panel session entitled ―Homosexuality: Biology or Choice‖ Served as co-facilitators for a group discussion on the film Born into Brothels as part of the Multicultural Film Series Mizuki Miyashita Emily Yaksitch Anthropology Arts and Sciences James McKusick Davidson Honors Jill Valley Journalism Ryan Coleman, student Molly Collins Dan Oliver, student Randy Bolton Theatre and Dance Udo Fluck Geography Jennifer ZellmerCuaresma Ray Carlisle Molly Collins George Price Visual and Performing Arts Arts and Sciences Undergraduate Advising Center TRiO African-American Studies Arts and Sciences Tina Brown Mary Groom Hall Charles Wellenstein Undergraduate Advising Center Social Work Health Professions and Biomedical Sciences Elizabeth Kronk School of Law Eduardo Capulong School of Law Julie Edwards Mansfield Library Ione Crummy Modern and Classical Languages and Literatures Arts and Sciences 115 Served as facilitator for a group discussion on the film Hula Girls as part of the Multicultural Film Series Coordinated a panel discussion for the Office of Greek Life and Center for Leadership Development, which included three panelists discussing academic success and involvement in campus life Selected a comedian from student auditions Served on Foreign Student and Scholar Services‘ (FSSS) Internal Review Committee Advised the student group, Mortar Board Coordinated Ellen Swaney‘s visit for presentation entitled, ―A Different Place: The Intercultural Classroom‖ Coordinated the 40th anniversary of African-American Studies Program Served as members of the 3rd Annual Day of Dialogue Committee Patty Kero James McKusick Davidson Honors Robin Saha Environmental Studies Arts and Sciences Bambi Douma Management and Marketing Philosophy Business Administration Arts and Sciences Richard Walton Served as members of the Center for Leadership Development Advisory Board Collaborated to create ethics curriculum for HC202: Introduction to Student Leadership James McKusick Davidson Honors Davidson Honors College Advisory Board James McKusick Davidson Honors Peggy Kuhr Journalism James McKusick Davidson Honors Submitted and received approval for HC 202: Introduction to Student Leadership, which carries an ‗Ethics and Human Values‘ General Education designation Submitted and received approval for HC 395.83: Experiential Process Leadership, which will provide a leadership course for service learning laboratory facilitators Hosted ―Academic Excellence: The Link Between Scholarship and Career Success‖ Management and Marketing Business Administration Received Outstanding Student Leader Award Management and Marketing Davidson Honors Business Administration Patty Kero Don Oliver Bambi Douma Elissa Loony Elissa Loony James McKusick Bambi Douma Kelly Chadwick Vicki Watson Belinda Hayes, student Phil Condon Rustem Medora Environmental Studies Arts and Sciences Environmental Studies Arts and Sciences Pharmacy Health Professions and Biomedical Sciences 116 Provided information for Elissa Loony‘s Senior Research Project for the Davidson Honors College regarding student leadership development centers on college and university campuses Researched and installed test plots for drought tolerant grasses, using seed that was donated by Westland Seed in Ronan Organized and led a field trip through native plant gardens for summer writing class Led a medicinal plant tour of the University Center Gardens for pharmacy faculty and students Brett Svetlik Cathryn Mallory Visual and Performing Arts Visual and Performing Arts Visual and Performing Arts Jessica Brinkerhoff Matt Bullis 117 Assisted the Gallery of Visual Arts Facilitated National Art Accreditation process Coordinated Bachelor of Fine Art show, general public relations, and outreach II. COLLABORATIONS WITH OTHER UNIT STAFF NAME(S) COLLABORATOR NAME(S) AFFILIATION DESCRIPTION OF COLLABORATIVE ACTIVITY Entire Unit Rita Munzenrider University Relations Ann Douglas American Indian Student Services (AISS) Tom Bensen Mona Mondava First Night Missoula Foreign Student and Scholar Services (FSSS) Jeanne Franz Missoula Senior All Night Party Committee American Red Cross Assisted in Family Weekend entertainment by offering a free movie in the UC Theater Conducted four mentor/mentee workshops per month through the Center for Leadership Development Provided facility use and staff support Supported the International Student Association by providing facility use and staff support Provided facility use and staff support Event Planning Office Julie Brehn Alcoholics Anonymous Al-Anon Donated labor and facility use for 12, all-day blood drives in the University Center, including a radio-thon and a Cat/Griz competition in the Ballroom Donated an ideal space for weekly community meetings (the UC is not religiously affiliated, the Game Room provides post-meeting entertainment, and no alcohol is served in the building) National Alliance for the Mentally Ill (NAMI) Group Overeaters Anonymous Donated meeting space for weekly community meetings Debtors Anonymous Donated meeting space for weekly community meetings Scott Martin College Democrats Kate Hicks Allie Harrison Montana State University (MSU) Student Nursing Association Alliance for Disability and Students of The University of Montana (ADSUM) College Republicans Supported the College Democrats in the planning and execution of the Missoula/Ravalli County Spring Banquet Provided support for a showing of the movie Sicko David Micus Students for Ron Paul Registrar‘s Office Daphne Felker Career Services Faith Dawson 118 Donated meeting space for weekly community meetings Provided support for the 40th anniversary dinner Provided support in the planning and execution of a Ron Paul rally Provided facility use and staff support for commencement Provided facility use and staff support for four career fairs Gary Taylor Angela Priest Public Safety/Missoula Law Enforcement Human Resource Services Faculty/Staff Wellness Kathy Zeiler Office of the President Anita Brown Josh PetersMcBride Lambda Alliance Cindy Boise Kate PruittChapin Kathy Sharbono YWCA Student Assault Resource Center (SARC) Missoula Indian Clubs Kao Nou Thao National Coalition Building Institute (NCBI) Montana Meth Project NCBI Peggy Shea Brooke Corr Christy Shilke Patty LaPlant Josh PetersMcBride Darr Tucknot Jim Lemke Molly Collins Erin Schott Coordinated and planned Native American Youth Conference Led ―Heading South‖ discussion Collaborated on Montana Meth Project movie Facilitated ―Building Allies‖ workshops Facilitated ―What It‘s Like to Be‖ panel series Participated in weekly NCBI meetings National Native Coordinated presentation of stories from Children‘s Trauma Center Native American graduate students Intercollegiate Athletics Participated in a Town Hall meeting that brought key stakeholders together to discuss Office of Public Safety violent crimes in the Missoula community and on the University campus SARC Dustin Leftridge Associated Students of The University of Montana (ASUM) President Fanchon Stearns Lambda Alliance Kao Nou Thao Brooke Corr NCBI NCBI-UM Chapter Christy Schilke NCBI-UM Chapter Amie Thurber NCBI-Missoula Chapter ASUM Ray Carlisle Provided facility use and staff support for several law enforcement training programs Provided facility use and staff support for a staff appreciation event Provided facility use and staff support for wellness checks and yoga classes Provided facility use and staff support for PreGame Brunch and Homecoming/Family Weekend activities Co-sponsored a movie event with Lambda Alliance for Coming Out Week Collaborated on Lunafest Collaborated on Sex Signals Student Groups TRiO Student Support Services 119 Participated in a three-day, NCBI training event, co-sponsored by NCBI-Missoula and the University of Montana Campus Affiliate chapter Participated in ASUM-sponsored luncheon with student leaders from groups across campus Participated in Town Hall meeting with speaker Dana Hiatt, Director of Educational Opportunity Programs and Diversity from Colorado State University Molly Collins Reda Haddad Computing and Information Services Mary Kamensky Graduate School Office Effie Koehn Jessica Brinkerhoff FSSS Visual and Performing Arts Jon Aliri Jessica Brinkerhoff Brooke Corr The Market Visual and Performing Arts NCBI Christy Schilke Darr Tucknott Tara Ness Intercollegiate Athletics ASUM Vice President Molly Collins Dustin Leftridge ASUM President Tonya Smith Tara Ness Todd Goodrich ASUM Vice President University Relations Molly Collins Daphne Felker Career Services Patty Kero Molly Collins Amy Capalupo Disability Services for Students (DSS) Barb Seekins FSSS Juana Alcala Enrollment Services Julie Cahill Enrollment Services Kelsi Camp Office of the President Emily FergusonSteger Bonnie Allen Enrollment Services Jean Gee Intercollegiate Athletics Andrea Vernon Office of Civic Engagement Arlene Walker Office of the Provost Served on FSSS Internal Review Committee Coordinated and provided artwork for shows at The Market Conducted art projects in the University Center Commons Assisted with various NCBI projects throughout the spring 2008 semester Assisted with Mortar Board advising Assisted with planning and coordinated Student Groups 101, an open networking workshop for leaders and members of student groups to share ideas and plan events Collaborated with ASUM to produce an annual student involvement guide, which will be available in late January 2009 Collaborated to obtain photographs for the student involvement guide Assisted with planning 2008-2009 Ask-anAlum Lunch Series Served on the 3rd annual Day of Dialogue committee Tina Brown Patty Kero University of Montana Libraries 120 Participated in ―Women in Higher Education‖ panel at the Day of Dialogue Patty Kero Andrea Vernon Office of Civic Engagement Cheryl Minnick Kim Gibbs Internship Services Leadership Consultant Katie Kain Katie Kain Served as members of the Center for Leadership Advisory Board City of Missoula Habitat for Humanity Missoula Youth Homes Davidson Honors Brett Svetlik Stephen Glueckert Patricia Bergquist Kevin Molm Museum and Art Gallery Director‘s Association of Montana (MAGDA) Montana Museum of Art and Culture Enrollment Services Jed Liston Enrollment Services Lee Clark Special and Annual Events Karissa Drye Orientation Programs Jed Liston Enrollment Services Greek Task Force Barbara Koostra Emily Yaksitch Missoula Art Museum Emily Yaksitch Charles Couture Colin Boyle, undergraduate Greek leader Ben Gladwin Rachel Gooen Coordinated the Ursa Major Leadership Workshop Coordinated the High Ropes Leadership Course at McCormick Park Participated in an Ursa Major community service project Coordinated the Ursa Major end-of-the-year social event Assisted with University Center Art Gallery public relations Brought the exhibit, ―Bicycle Eclectic,‖ to the University Center Art Gallery Worked to increase awareness for all galleries located on the main campus Facilitated a volunteer event for Greek Life in August, during which over 100 members helped new students move into the Residence Halls Facilitated a volunteer event for Greek Life, where over 50 members helped publicize the outdoor movie event during welcome week Coordinated Greek Life presentations during summer and fall Orientation sessions Met with campus officials to develop a plan to strengthen the Greek fraternal community on UM Alumni Association campus and create a strategic plan to increase scholarships for leadership programs Interfraternity/ Coordinated an educational session for Greek Panhellenic Council Life that focused on building an inclusive community, which included purchasing 185 tickets for Step Afrika! to encourage members to participate in the Day of Dialogue Dean of Students Conducted a Risk Management Seminar for the Greek fraternal community that included Office of Public Safety topics ranging from Student Conduct Code issues to fire, personal safety, and how to Missoula Fire Department access campus resources 121 Emily Yaksitch Cindy Boies Career Services Hosted a Leadership Reception for approximately 60 sorority women that included etiquette, interview, and resume presentations Linda Green Health Enhancement Collaborated with Health Enhancement to show an alcohol education movie to over 120 women at the Delta Gamma and Kappa Alpha Theta chapter houses and facilitate discussion University District neighborhood Facilitated a volunteer event for Greek Life, during which 150+ members spent four hours raking leaves at University area homes; and chapter presidents introduced themselves to their neighbors, providing contact information for community members who have questions or concerns about the students living in neighboring chapter houses Ann Elise Rider, Greek Life Graduate Assistant Stephanie Weiskopf, undergraduate Greek leader Emily Yaksitch, undergraduate Greek leader Stephanie Weiskopf, undergraduate Greek leader Paige Browning, undergraduate Greek leader Emily Yaksitch Laura Wilson, undergraduate Greek leader Jon Dempersmier, undergraduate Greek leader Kelly Chadwick Anna Barinova Salvation Army Adopted a family through the Salvation Army, in order to provide for the holidays Emily Yaksitch Kelly Chadwick Angela Priest Faculty/Staff Wellness Laura Howe Facilities Services Tara Ness ASUM Vice President Organized yoga and Pilates classes for staff and faculty Represented the Arboretum Committee and the Montana Native Plant Society by providing tree protection and garden damage mitigation advice during planning for the steam tunnel project Facilitated Student Groups 101 Matt Tremper 122 III. PRESENTATIONS SA UNIT University Center FIRST NAME LAST NAME Molly Collins CO-PRESENTER(S) Adrianne Donald Emily Yaksitch TITLE OF PRESENTATION EVENT ―Leadership Development‖ ―Marketing and Technology‖ Future Farmers of America (FFA) annual gathering Association of College Unions International (ACUI) regional conference ACUI regional conference ―Life, Leadership, and the Pursuit of Happiness for Women in Student Affairs‖ Jennifer Keist, University of Washington Sarah Comstock, University of Puget Sound Mandy Ellertson, Portland Community College Lelya Salmassi, University of Washington SILD Emily Yaksitch Candy Holt Patty Kero Katie Kain James McKusick Entire Staff Josh PetersMcBride Western Montana Gay and Lesbian 123 ―Building a Strong Commitment to Diversity: A Change is Coming‖ ―HC202 Introduction to Student Leadership: Why Should the Course include the Ethics Designation?‖ Information session about Ursa Major leadership program Information session about future Center for Leadership Development (CLD) projects, updates, and evaluations ―Reaching LGBT Youth‖ ACUI regional conference Davidson Honors College Advisory Board meeting BUS101: Introduction to Business CLD Advisory Board Department of Public Health and Human Services meeting Day of Dialogue 2007 ―Work in Progress: Building a Sensitive Campus‖ ―LGBT Hate Crimes: No Day of Dialogue 2007 Such Thing in Montana‖ Community Center Molly ―Developing an AmeriCorps Volunteers in Service to America (VISTA) Work Plan‖ Collins 124 AmeriCorps VISTA Supervisor Training, sponsored by the Corporation for National and Community Service IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME University Center Candy Liz POSITION / SERVICE ASSOCIATION Holt RoosaMillar Member Member Josh PetersMcBride Volunteer Member Shannon Earley Member Lee Clark Member Adrianne Donald Member SILD/CLD Darr Molly Tucknott Collins University Center Gallery Greek Life Brett Svetlik Member Member Lead facilitator, Women‘s Leadership Community of Practice Member ACUI ACUI ACPA NASPA Association for the Study of Higher Education Missoula Downtown Association ACUI Community Planning Group, Department of Public Health and Human Services Western Montana Gay and Lesbian Community Center ACUI Association for Collegiate Conference and Event Directors-International (ACCED-I) Missoula Businesswomen‘s Network American College Personnel Association (ACPA) Student Affairs Administrators in Higher Education (NASPA) ACUI Missoula Area Chamber of Commerce Missoula Convention and Visitors Bureau ACUI NASPA ACUI ACUI Emily Yaksitch Event Planning Volunteer and conference attendee Member Volunteer Conference attendee Member 125 Museum and Art Gallery Directors Association of Montana Association of Fraternity Advisors (AFA) ACUI Western Region Greek Leadership Association (WRGA) Unique Venues V. AWARDS SA UNIT FIRST NAME LAST NAME University Center Candy Holt SILD Josh Peters-McBride Tonya Smith Molly Collins AWARD 126 Barbara Hollmann Outstanding Administrator of the Year Award Diversity Advisory Council Student Achievement Award Scholarship to ILead leadership program Indiana Professional Development Seminar Scholarship Winner ASSOCIATION /ORGANIZATION ASUM Diversity Advisory Council ACUI ACUI VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION / SERVICE ORGANIZATION University Center Adrianne Donald Senior Project Mentor Alumni Representative from Iota Province at the national conference Book collector Greek Life Emily Yaksitch Emily Yaksitch Emily Yaksitch University Center Gardens Kelly Chadwick Blood drive organizer Vice President SILD Josh Peters-McBride Fundraiser Josh Peters-McBride Volunteer Volunteer Josh Peters-McBride Molly Collins 127 Volunteer Coordinator Volunteer Participant Hellgate High School Kappa Kappa Gamma Reading is Fundamental American Red Cross Clark Fork chapter of the Montana Native Plant Society ISCSM-Missoula NPO Montana PRIDE Network We Are Missoula Campaign Relay for Life/American Cancer Society VII. PUBLICATIONS There are no publications to report. 128 VIII. SUMMARY OF ACCOMPLISHMENTS For the fourth consecutive year, the University Center (UC) was fiscally sound because of an inflationary increase in the student operating fee. The unit was able to set aside adequate funds to cover unfunded leave liability and maintain a safety net for years of decreased revenue and/or increased expenses, as a result of excellent fiscal management. Some traditional programs, such as Greek Life, continued to grow, whereas others, such as the Ursa Major Leadership Program and the campus chapter of the National Coalition Building Institute, struggled to find their place. The for-credit leadership class, offered through the Davidson Honors College, was a success, and enrollment in the billiards and table tennis classes offered by the Game Room for the Department of Health and Human Performance outpaced all projections. The Day of Dialogue program enjoyed a very successful second year as a campus-wide symposium. The UC established two programs and initiatives in collaboration with ASUM. Both were well-received. ―Student Groups 101‖ is an open networking workshop where student groups can exchange ideas and collaborate to plan events, share resources, and discuss issues related to student groups and organizations. The Student Organization Guide, on hiatus for approximately ten years, resumed publication. The Guide provides information about all recognized student groups to students interested in becoming involved on campus. The Game Room was somewhat remodeled; all coin-op video games were removed and replaced with the more contemporary Microsoft® Xbox 360 gaming system, a 60‖ plasma television, and a large lounge area at the front of the Game Room, all intended to attract a more mature, college-aged clientele. The UC also rejuvenated the most commonly-used restrooms; replaced the roof over the Ballroom and Theater, and carpeting in the Computer Lab in UC 225 and the ASUM offices in collaboration with both Information Technology and ASUM. The UC is still in the process of converting the ground water cooling system to glycol, and will begin, in the near future, a complete replacement of the refrigeration system for the large first-floor walk-in freezers, in collaboration with University Dining Services. The new Associate Director began in January of 2008, following the announcement of the UC staff reorganization in May 2007. These developments were intended to increase both effectiveness and efficiency, in addition to providing new opportunities for professional growth and development. Several UC employees received special recognition, including the Director, who was named Barbara Hollmann Outstanding Administrator of the Year. Molly Collins received a scholarship to attend the Indiana Professional Development Seminar, sponsored by the Association of College Unions International (ACUI), and Tonya Smith received a scholarship to attend the ACUI-LEAD program for students. The unit maintained a healthy and effective relationship with ASUM and the UC Board, who continued to provide support and guidance. Ever a popular gathering place on campus, the UC saw approximately 1,959,324 visitors walk through its doors during 2007-08, and well over 192,000 people participated in over 7,000 events. 129 IX. SERVICE MEASUREMENTS The Source Patron count for Football Student Ticket Distribution: 11,831 UC Game Room Enrollment in Billiards and Table Tennis courses: over 300 students UC Annual & Special Events As in previous years, the University Center organized WelcomeFeast on the Oval (estimated 4,500 in attendance), Shakespeare in the Parks (estimated 1,200 in attendance over two nights), and the Student Affairs Convocation Reception (estimated 350 in attendance). All events were well-received and are scheduled to return next year. Building Services In all, 1,959,324 people visited the UC in 2007-08, with a high of 16,076 people in one day on the first day of fall semester. Table 1: Facility Use 2007-08 MONTH July August September October November December NUMBER OF VISITORS 78,696 146,193 242,520 241,988 188,015 125,235 January February March April May June 135,779 190,093 173,771 219,868 121,683 94,483 TOTALS 1,023,647 (half year) 935,677 (half year) Conference and Event Planning Table 2: Estimated Facility Use for Conference and Meeting Space July 1, 2007-June 30, 2008 BOOKINGS EVENT HOURS ESTIMATED ATTENDANCE Public Use Student Group Use Academic Department Use Total facility Use 647 2,338 4,307 7,292 3,948 9,734 17,362 31,044 130 35,984 38,177 118,481 192,642 UC Art Fair Table 3: Estimated facility Use and Foot Traffic for Fairs July 1, 2007-June 30, 2008 VENDORS 43 56 33 Homecoming Holiday Spring PUBLIC BOOTHS 39 51 29 STUDENT BOOTHS 4 5 3 (plus one charity booth) VISITORS 20,048 19,697 25,451 Greek Life Table 4, below, is a detailed report of the undergraduate population served by the Office of Greek Life. Table 4: Greek Community Academic and Membership Report SORORITIES GRADE POINT AVERAGE F’06 S’06 F’07 S’07 GRADE POINT RANK PANHELLENIC GREEK* NUMBER OF MEMBERS F’06 S’06 F’07 S’07 * Alpha Phi Initiates New Members Delta Gamma Initiates New Members Kappa Alpha Theta Initiates New Members Kappa Kappa Gamma Initiates New Members 2.60 2.42 2.75 2.97 2.93 3.06 2.87 2.70 3.02 2.94 2.99 2.89 2.72 2.66 2.86 3.08 3.10 2.96 2.52 2.68 1.69 3.09 3.09 3.10 2.66 2.36 2.96 3.08 2.98 3.28 2.72 2.98 2.51 3.09 3.10 3.08 2.68 2.71 2.59 2.97 2.96 3.03 2.88 2.90 2.50 3.11 3.11 3.03 4/4 6/9 2/4 2/9 3/4 5/9 1/4 1/9 FRATERNITIES 35 16 19 44 29 15 42 22 20 45 30 15 30 21 9 43 34 9 34 32 2 37 35 2 31 15 16 37 25 12 38 18 20 39 21 18 29 22 7 42 36 6 27 23 4 32 31 1 F‘06 S‘06 F‘07 S‘07 IFC* Greek* F‘06 S‘06 F‘07 S‘07 Kappa Sigma 2.87 2.24 2.35 2.53 16 17 25 39 Initiates 2.60 2.54 2.44 2.50 4/5 8/9 9 11 21 16 New Members 3.26 1.67 2.02 2.54 7 6 4 23 Sigma Alpha Epsilon 2.56 2.47 2.38 2.45 16 11 15 16 Initiates 2.74 2.36 2.74 2.40 3/5 7/9 10 10 11 13 New Members 2.36 3.28 1.60 2.60 6 1 4 3 Sigma Chi 2.20 2.51 2.33 2.28 37 24 37 38 Initiates 2.41 2.51 2.30 2.28 5/5 9/9 17 24 27 38 New Members 2.01 N/A 2.44 N/A 20 0 10 0 Sigma Nu 2.50 2.55 2.79 2.55 29 25 35 28 Initiates 2.28 2.55 2.87 2.53 2/5 4/9 19 23 25 25 New Members 2.76 2.92 2.62 2.78 10 2 10 3 Sigma Phi Epsilon 2.76 2.39 2.89 2.69 28 19 32 27 Initiates 2.61 2.39 3.08 2.69 1/5 3/9 15 15 21 23 New Members 2.91 2.33 2.56 2.62 13 4 11 4 * IFC (Interfraternity Council) refers specifically to all campus fraternities; Panhellenic Council refers specifically to all campus sororities; and Greek refers to all Greek Life campus organizations 131 CAMPUS AVERAGES All Sorority Initiates New Members All Fraternity Initiates New Members All Greek Initiates New Members Undergraduate Women Undergraduate Men All Undergraduates GRADE POINT AVERAGE F’06 S’06 F’07 S’07 2.87 3.06 2.91 2.93 2.80 2.94 2.90 2.95 2.93 2.66 2.94 2.83 2.51 2.45 2.59 2.48 2.51 2.47 2.67 2.45 2.51 2.26 2.38 2.57 2.72 2.82 2.77 2.72 2.68 2.76 2.79 2.73 2.76 2.51 2.75 2.67 NUMBER OF MEMBERS F’06 S’06 F’07 145 130 166 79 112 97 66 18 69 126 96 144 70 83 105 56 13 39 271 226 310 149 195 202 122 31 108 S’07 144 122 22 148 115 33 292 237 55 3.01 3.00 3.01 3.04 6335 5947 6250 5959 2.72 2.86 2.71 2.85 2.77 2.94 2.82 2.93 5583 11918 5216 11163 5419 11669 5320 11279 132 UNIVERSITY DINING SERVICES ANNUAL REPORT 2007-2008 I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF NAME(S) ACADEMIC COLLABORATOR NAME(S) Entire Unit DEPARTMENT SCHOOL/ COLLEGE Neva Hassanein Environmental Studies Arts and Sciences Tom Siegel Senior Class Culinary Arts College of Technology (COT) Tom Siegel Tom Campbell Culinary Arts COT Mark LoParco Tom Siegel Tom Campbell Culinary Arts COT Scott Strubinger 133 DESCRIPTION OF COLLABORATIVE ACTIVITY Contributed to the UM Farm to College Program and The University Dining Services (UDS) Sustainability Initiative Mentored Capstone Dinner and Ice Carving Participated as advisory board member Collaborated on effective internship programs for culinary arts students II. COLLABORATIONS WITH OTHER UNIT STAFF NAME(S) COLLABORATOR NAME(S) AFFILIATION Entire Unit Financial Services UM Foundation Emily Peters Sustainable Campus Committee and Sustainable Initiative Angelina Levendowski Department of Education Dan Corti Environmental Health Patrick Coatarpeter Sustainability Initiative Jessie Davies ASUM Tom Siegel Sarah Kester Shelly Gay ASUM Shelly Gay Mary Muse Adams Center Osmara Sosa Marlene Hendrickson ASUM UM ProductionsPublic SafetyInter-Collegiate Athletics Jim Lemcke DESCRIPTION OF COLLABORATIVE ACTIVITY Coordinated UDS Student Scholarships: eight students received $750.00 awards for academic achievement in combination with excellent service to UDS Worked with students and sub-groups in support of campus sustainability activities Presented at Upward Bound College and Career Seminar Taught 16-hour ―ServSafe‖ food safety course Collaborated on UDS‘ ―Tray-less‖ project; made displays and educated students Obtained greenhouse emissions data from wasted food in order to educate guests and students Liaised with non-profit organizations for UM Concessions Collaborated on concerts, events, and productions Chuck Maes Jerry O‘Malley Jim O‘Day Shelly Gay UM Concessions 134 Developed logos and signage for student organizations that operated concession stands at WashingtonGrizzly Stadium Jerry O‘Malley June Noel Diana Dattilo Eric Priest Rebecca Shern Mark LoParco Spencer Jones Ron de Yong Student Affairs Information Technology (SAIT) Montana Department of Agriculture Perry Walbourne Collaborated with SAIT to develop new and consistent website formats for UDS and the Food Zoo Attended meetings about purchasing local foods and the production of value added products in Montana Collaborated on student orientations Byron Drake Karissa Drye Admissions Mark LoParco Byron Drake Laura Howe Facilities Services Participated in Think Tank planning Mark LoParco Jerry Ballas Foreign Student and Scholar Services Collaborated on International Food and Culture Festival Labor Management Committee (LMC) Worked on student and employee retention Kevin Krebsbach Catering Jameel Chaudhry, MMW Architects Mona Mondava Byron Drake Byron Drake International Student Groups Shelly Hiniker Robin Meotke Sara Drake Jeff Howe Kathy Reeves Jill Kinyon Lynn Stocking Kathy Hendricks MA McCrackin Brad Hall Mary Kamensky Mark Pullium Chris Vance Betsy Hawkins 135 Gail Ormesher Mo Memoli Residence Life Carrie Taylor Eric Johnson Rebecca Shern Mark LoParco Byron Drake Sandra Robinson Deanna Crill 136 Coordinated public cooking competition for Student Culinary Challenge III. PRESENTATIONS SA UNIT FIRST NAME LAST NAME University Dining Services Tom Siegel CO- TITLE OF PRESENTER(S) PRESENTATION ―Being a Chef: A Recipe for Success‖ Upward Bound College and Career Seminar ―Antojitos Mexicanos‖ American Culinary Federation Chefs Association Meeting UC Atrium Cooking Demonstration Cooking Demonstration: Dixon Melon Sorbet Cooking Demonstration: Enchilada Roja Fried Ice Cream Encornflacada Mo Memoli Sarah Kester Erin Foster-West (Missoula County Public Schools) Kevin Moore (UM Western) 137 EVENT Cooking Demonstration: Dixon Melon Sorbet Cooking Demonstration: Chilled Cantaloupe Cucumber Soup with Cantaloupe Mint Sorbetto Cooking Demonstration: Preparation of Gravlax ―Meet the FoodCorps: Montana‘s Farm to Cafeteria Movement‖ UC Atrium Cooking Demonstration Multiple Sclerosis Association Fall Meeting Earth Week Freezing Produce Demonstration UC Atrium Cooking Demonstration UC Atrium Cooking Demonstration Alternative Education Resource Organization Annual Conference Patrick Murphy (Salish Kootenai College) Paul Hubbard (Community Food and Agriculture Coalition) ―Sustainable Food Systems in Montana‖ National Cattlewomen‘s Association Annual Conference ―UM Farm to College Program and Sustainability‖ Why is Local Food Better? Upward Bound Sustainability Tour Paul Miller (Montola) Rebecca Shern (UDS – Registered Dietician) 138 Knowles Hall Mark LoParco Various Rebecca Shern Sarah Kester ―Eating Local is Noble‖ ―Intuitive Eating‖ Cheryl Van Denburg (Counseling and Psychological Services) ―Weight Management‖ Eastern Montana Recruitment Tour UM Purchasing Consortium Farm to College presentations Presentation to students on the benefits of eating locally Anti-diet presentation to freshmen women Eight-week Weight Management Class Sonja Tysk (Campus Recreation) ―Vegetarian Forum‖ 139 Presentation to vegetarians/vegans on navigating the Food Zoo IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION University Dining Services Tom Siegel National Culinary Challenge Committee Member National Association of College and University Food Service (NACUFS) NACUFS Continental Regional Culinary Challenge Chair Vice President Rebecca Shern Members Scott Sarah Strubinger Kester Mark LoParco Gail Ormesher Shelly Gay 140 Full-time AmeriCorps VISTA volunteer working on the UM Farm to College program Voting Delegate National Sponsorship Chair Education and Training Voting Delegate Montana Chefs Association; American Culinary Federation American Dietetic Association National Corporation for Appropriate Technology: Grow Montana FoodCorps NACUFS NACUFS NACUFS National Association of Collegiate Concessionaires V. AWARDS SA UNIT FIRST NAME LAST NAME AWARD ASSOCIATION/ORGANIZATION University Dining Services Jerry O‘Malley Loyal E. Horton Dining Award: Silver Medal Loyal E. Horton Dining Award: People‘s Choice Award 2007 EcoStar Award 2007 Chef of the Year Silver Medal NACUFS Sarah Kester Tom Siegel Tim Hodges Leta Brown Volunteer of the Year 141 NACUFS MSU Extension: Montana Pollution Prevention Program Montana Chefs Association; American Culinary Federation Continental Region Culinary Challenge Five Valleys Land Trust VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION University Dining Services Tom Siegel Volunteer Leta Brown Volunteer Jerry O‘Malley International Wildlife Film Festival (IWFF) Judge Developed marketing materials to promote Annual Christmas Cookie Cook-Off Multiple Sclerosis Association Christmas Dinner Five Valleys Land Trust IWFF Sarah Kester Tim Kathy Hodges Galbavy Rebecca All Units Shern Facilitator for Community Food and Fitness Resource Fair Outreach and Education volunteer for local food events Volunteer Donations through Beta Sigma Phi Chapter Voter registration Monthly food donations 142 Missoula Food Bank; Missoula Youth Home, YWCA Pathways Shelter, Poverello Center; Meals on Wheels; Women‘s Opportunity and Resource Development; St. Patrick Blood Work; Head Start; Watson‘s Children‘s Home; Missoula Development Service Corporation; Boys and Girls Club of Missoula, Opportunity Resources; Anaconda Work and Residential Enterprises (AWARE) Salish Kootenai Community College CFAC Poverello Center Goods to battered women‘s shelter and Ani-Meals Obama Campaign The Missoula Food Circle VII. PUBLICATIONS Staff Stew (newsletter) Author: Diana Dattilo Page numbers: 4-6 Place of publication: Lommasson Center Name of publisher: UDS Marketing Date of publication: Twice each semester Farm to College Newsletter (newsletter) Author: Sarah Kester Page numbers: 1 Place of publication: UDS Purchasing Name of publisher: UDS Marketing Date of publication: Monthly Hungry Griz (web page, discontinued) Author: Rebecca Shern Page numbers: varies Place of publication: Lommasson Center, Dietician Name of publisher: UDS Marketing Date of publication: Twice each semester 143 VIII. SUMMARY OF ACCOMPLISHMENTS University Dining Services (UDS) is committed to taking the lead regarding the environment and sustainability. During Earth Week 2008, the Food Zoo implemented a ―tray-less‖ initiative designed to save on food waste and ware-washing expense. The pilot project resulted in a post-consumer waste savings of close to 800 pounds in one week. Other sustainability initiatives included producing a high quality reusable shopping bag made from recycled plastics which are sold at cost, switching the plastic shopping bags to a product made from biodegradable corn starch, hosting a Local Food Feast, and holding a local foods cooking demonstration in the UC Atrium. The final Omelet Bar of the year featured the ―Green Man Group,‖ which was a great success. UDS was very pleased with how it raised the profile of its commitment to green practices and sustainability. The UDS entry in the NACUFS Loyal E. Horton Dining Awards competition in the Catering Special Event category was a great success. The submission consisted of book titled ―A Farm to College Wedding,‖ which documented the planning, production, and execution of a wedding and reception which followed UM Farm to College guidelines. The menu included as many locally- and regionally-produced items as were available. The NACUFS National Convention awarded UDS the silver medal for their entry and honored it with The People‘s Choice Award. Other major accomplishments included converting the Commuter Meal Plan and Bear Hugs purchasing system to an online model. This resulted in greater convenience for students depositing funds in their Commuter Meal Plan, which now consists of nearly 2500 students. The Food Zoo also began utilizing an online system to post its daily menu. Not only can students now view the daily selections at their convenience, but they can also see which of the items are vegan, vegetarian, or gluten-free. Each menu item is linked to a page detailing ingredients, contents, nutritional breakdown, and potential allergens. Other notable projects included Casa Nina, a new UC Food Court operation featuring authentic Mexican cuisine, which is open for breakfast and lunch. The food was well-received and a grand opening is scheduled for October 2008. The Think Tank Project is a full-service restaurant featuring sustainable foods and business practices. President Dennison approved the idea and the location in FY08, and will address the Board of Regents in fall 2008 with an amended request that establishes a higher project authority. UM Concessions piloted a Non-Profit Organization program to supply needed staffing for Griz sporting events. Four ASUM groups participated in the pilot program, which provided staff for UM Concessions and funding to the ASUM clubs. The UDS Main Office in the Lommasson Center underwent major remodeling. The old construction created a variety of challenges for employees; the new work space is more efficient with increased space for the Marketing Department and a larger, better equipped conference room. UDS registered the tag line FEED THE BEAR to be used on all marketing materials in an effort to create a unifying brand. GREEN THE BEAR, indicating UDS Sustainable Business Practice, was also introduced. Sustainability The UDS Sustainable Future Initiative redefined the UM Farm to College Program to represent Montana foods only and created a broader definition for sustainable products and business practices. In FY08, UDS made purchases in excess of $600,000 to Montana farmers, ranchers, and food producers. UDS now defines sustainability as follows: Sustainability implies that the critical activities of University Dining Services are ecologically sound, socially just, and economically viable, and that they will continue to be so for future generations. Through the Sustainable Future Initiative, UDS committed to a gradual but substantial increase in sustainable purchasing and business practices. UDS recognized that these measures may include one-time start up costs but 144 understand that utilizing energy-saving and eco-friendly products will save money in the longer term, in addition to providing clear environmental benefits. UDS pledged to engage the campus community including academic programs in dialogue and education related to food security, Leadership in Energy and Environmental Design (LEED) certification, health, local and regional economics, and other aspects of a sustainable food system. Strategic Plan In FY08 UDS completed a five-year strategic plan. The planning process included input from the entire UDS staff, visiting consultants, a comprehensive professional practices review, input from Student Affairs Directors, and from the Executive Committee. This process of self-review and requests for input from peers led to the creation of a new mission statement, shared values, and a code of ethics, which are detailed as follows: Mission Statement University Dining Services enriches The University of Montana campus community by promoting sustainable business practices, providing outstanding cuisine, and delivering exceptional guest service, as we gather for dining, learning, and celebrating. Shared Values UDS culinary professionals Treat the people we serve as guests Commit to local, regional, and global environmental and economic sustainability Exhibit passion in the pursuit of our profession Respect the contributions, rights, and dignity of our diverse employees and guests Value quality, excellence, health, responsiveness, integrity, and innovation Code of Ethics UDS culinary professionals Serve with integrity, loyalty, competence, and professionalism Uphold professional standards and practices that promote the missions of UDS, the Division of Student Affairs, and The University of Montana Refrain from engaging in private business or professional activities where there is, or appears to be, a conflict of interest with our institution 145 IX. SERVICE MEASUREMENTS CATEGORY Students employed Hours of student labor Students receiving UDS student scholarships Meals served to students Catering events served Nutrition counseling appointments Student attendance at nutrition classes, workshops, and presentations Students who contacted the dietician at two health fairs Student applications received on website Guest satisfaction surveys completed Services provided to walk-in students (not meal plan-related) Services provided to walk-in students Services provided to students over the phone (not meal plan-related) Services provided to students over the phone NUMBER 924 (over two semesters) 288,719 8 >1,200,000 ~2,500 ~265 ~190 ~200 173 ~2,000 >200 4,145 ~685 3,300 MEAL PLANS CHANGES CANCELLATIONS Board Plan Commuter Plan 435 N/A 633 373 SIGNUPS 146 352 1,104
