Division of Student Affairs Annual Report
UWSP Conference and Reservations Office 2011-2012
Mission:
To encourage, broker, and coordinate education-focused conferences, camps, meetings, events
and visits and to provide services for all clients while promoting use of and generating revenue
for appropriate UWSP resources.
Conference and Reservations is committed to support the success of diversity at UWSP. It
embraces any individual or organization of students, staff or community in their attempts to
develop events or programs that promote the inclusion and affirmation of diversity.
Services and Programs:
 Assist with campus Event Management System (EMS) scheduling software use in
academic areas
 Develop Conference Bid Proposals
 Centralized Summer Conference Services
 Process program and event requests in academic facilities and outdoor locations
through reservations, work orders, diagrams; guide students, staff and community
through campus guidelines and procedures
 Holder of DHS Chapter 175 Rec/Ed license for campus summer programs
Division of Student Affairs Annual Report
UWSP Conference and Reservations Office 2011-2012
Service Indicators
 7400 summer cafeteria diners scheduled for UDS and served by UDS students
 41,500 cafeteria meals billed for youth, adult and college summer program attendees
 5700 summer lodging assignments reviewed with services provided by Residential Living
Summer Conference student employees
 7500 days of parking permits issued; $26,200 revenue generated for Parking Services
 9000 EMS bookings for clients
 35% for GPR Administrative Departments
 25% for UWSP Summer programs
 13% for Student Organizations
 11% for Faculty/Faculty Governance
 7% for Centers
 5% for Off-Campus Summer programs
 2% for Student Affairs Admin. Dept.
 2 % for off-campus and miscellaneous
 Over 70% of our bookings done through web/email
retention numbers, and graduation numbers will be updated to VC SA by November 2012.
Division of Student Affairs Annual Report
UWSP Conference and Reservations Office 2011-2012
Unit Achievements:
 May 2012 Commencement coordination in MAC; largest venue for indoor ceremony students
and guests in UWSP’s history
 Portage County Cultural Festival venue diagrams as community service contribution
 Intense UWSP Summer Construction projects impacted summer conference guests minimally
due to accurate and timely communication
 SharePoint Summer Conference Site established for UWSP Residential Living student
employee staff access to conference housing information
Next Years Department Goals and/or Priorities:
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Support and coordinate logistics for December 2012 Commencement in MAC
Review impact of potential format change of 2013 Summer Orientation
Hire summer student staff for conference support
Participate in ACCED-I Benchmarking survey to review/evaluate conference office operations
per association best practices
 Pursue financial reimbursement for 2012 summer Upward Bound program contribution