Housekeeping Crew Supervisor
Position Description – Summer 2016
Position Summary
The Housekeeping Crew Supervisor (HCS) is responsible for overseeing and working with the Residential
Living housekeeping student crew. The HCS is a highly visible and influential role. Beyond the
customary responsibilities of hiring, training, and scheduling, the HCS is expected to create and promote
an awareness of and respect for Residential Living through positive personal interactions with residents,
students, staff and visitors. An effective HCS works alongside crew members and helps them to develop
strong teamwork skills and a positive work ethic.
Accountability
The HCS reports directly to the assistant director of summer conferences – housekeeping services
Specific duties
• Assist the director of summer conference housing in hiring, training, and maintaining staff
• Actively participate in and assist with a pre-summer conference all-staff meeting to be held in
the evening on Wednesday, April 27 in the DUC Alumni Room
• Supervise summer student housekeeping crew
o Coordinate crew’s work schedule
o Evaluate individual crew member performance both formally and informally
o Meet daily with crew to communicate tasks to be completed
o Work with the crew as a lead worker
o Take part in disciplinary actions as needed
o Address in a creative manner any ethical issues of the custodial crew
o Act as a role model for crew at all times
o Hold crew members accountable for their actions
• Actively function as a member of the core staff management team
o Attend and participate in weekly core staff meetings and other activities
o Work with core staff to make accommodations for incoming conference groups
o Provide accountability for the preparation of the halls and to the custodial crew
• Maintain an accurate inventory of supplies and linen
• Any other duties requested by the director and/or the assistant director of summer conferences
General qualifications and eligibility
The requirements of this position are not compatible with taking classes in the summer. Therefore,
preference in hiring will be given to applicants who are not taking summer classes (on-line classes taken
on one’s own time are permitted).
Qualifications include:
• Applicants for these positions should have previous employment experience in Residential
Living, preferably on one of the summer conference crews, and/or comparable work experience
elsewhere.
• Be an enrolled student at a UW System school
• Minimum cumulative GPA of 2.5
• Possess a positive attitude and have a proven record of cooperation
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Past Residential Living staff experience, campus management experience, or student custodian
experience is strongly preferred, with the potential to succeed as a peer supervisor
Ability to work with limited supervision
Possess a friendly, customer-service oriented attitude
Must be flexible and willing to work evenings, weekends, and other times as needed
Be in good conduct standing at UWSP
Possess good leadership, communication, organizational and time management skills
Exhibit a solid work ethic
Previous employment in any summer conference position does not guarantee future employment in
that same position.
Miscellaneous
There are several time periods during which no one should plan to be off, due to the specific needs of
these conferences:
Special Olympics
Basketball Team
Suzuki turnover
June 9-11
July 15-17
July 23-24
Time off
As this is a core staff position, extended time off (three or more consecutive days) during the summer is
not guaranteed. All requests for time off must be submitted in writing to the supervisor at least two
weeks in advance. No time off should be expected during the month of August. Specific days off
needed in August must be disclosed prior to signing your employment contract.
Wages and other info
• Compensation for work performed will start at $9.55/hour.
• A single room in Hansen Hall is offered to all summer staff while on contract.
• It is not mandatory to live on campus except for evenings scheduled for on-call responsibilities.
• If you accept a full time position in Residential Living, you may not work for another UWSP
department concurrently, as this would put you into overtime pay status.
• You may have other employment outside of UWSP if approved by your supervisor. Hours
scheduled for the HCS position have priority over outside jobs.
Contract period
Summer housekeeping supervisors need to be available from May 23 through August 31, 2016. This is
subject to change, should the summer conference schedule be adjusted. Fall 2016 residence hall staff
will be released early for training. Hours of work may be curtailed or altered during the summer as a
result of the Affordable Care Act (ACA). This act is still being interpreted by UW System Administration.
Questions
If you have any questions, call Susan Malnory at 346-3886 or e-mail smalnory@uwsp.edu.
2/19/16