Summer Conference Coordinator
Position Description Summer 2016
Position Summary
Conference coordinators (CC) are the link between individual camp directors and Residential Living
throughout the summer. The two CCs directly co-supervise the crew of conference hosts and ensure the
efficient operation of the front desks. They oversee check-in and check-out procedures and are often
called upon to troubleshoot in unique situations. Conference coordinators run weekly meetings with
their staff, meet individually with camp directors, and present information to groups of camp counselors;
therefore, good communication skills are essential.
All employees in Residential Living are expected to help create and promote an awareness of and
respect for the university and Residential Living, through positive personal interactions with residents,
students, staff, and visitors.
Accountability
The CCs report directly to the assistant director of summer conferences – desk operations
Specific duties
• Actively participate in and assist with a pre-summer conference all-staff meeting, to be held in
the evening on April 27, 2016 in the DUC Alumni Room
• Train and supervise conference hosts (CH)
• Meet with CH crew on a weekly basis to cover upcoming conference groups, special requests,
and procedures
• Periodically evaluate individual CH crew member performance both formally and informally
• Take part in disciplinary actions as needed
• Address in a creative manner any ethical issues of the conference hosts
• Act as a role model for CH crew at all times
• Meet with conference counselors and participants regarding their responsibilities
• Maintain daily communication with the director of each conference group
• Respond to questions and concerns of individual camps
• Follow up with camp director as problems arise and damages are reported
• Assume evening on-call responsibilities (alternate with other core staff)
• Coordinate desk operations for conferences
• Establish CH desk hours and on-call schedules
• Oversee check-in and check-out activities of individual camps
• Ensure CH crew provides excellent customer service and accurate records
• Complete a report regarding any incidents after each conference
• Actively serve as a member of the core staff management team
• Attend and participate in weekly core staff meetings and other activities
• Perform other duties as assigned by supervisor
General qualifications
The requirements of this position are not compatible with taking classes in the summer.
• Be enrolled student at a UW System school
• The CC may not be involved with summer classes, internships, or other activities that would
interfere with their ability to attend to their CC duties
• If you accept a full time position in Residential Living, you may not work for another UWSP
department concurrently, as this would put you into overtime pay status
• Applicants for these positions should have previous employment experience in Residential Living,
preferably on one of the summer conference crews, and/or comparable work experience
elsewhere. Past experience as a conference host is strongly preferred
• Past residence hall staff experience or management experience with the potential to succeed as
a peer supervisor is a plus
• Minimum cumulative GPA of 2.5
• Excellent organizational skills
• Able and willing to speak before large groups
• Proven reliability and ability to work independently
• Able to get along and work well with other people
• Must be willing to work weekends and evening hours
• Strong customer service skills
Previous employment in any summer conference position does not guarantee future employment in
that same position.
Miscellaneous
There are several time periods during which CCs are expected to be available, due to the specific needs
of these conferences. Check with your supervisor before making vacation plans; time off is not
guaranteed.
Wages and other information
$12.00/hour
Conference coordinators are required to live on campus. Housing is provided at no charge. An average
of 30-40 hours per week is expected.
Contract period
Conference coordinators begin on May 23 and work until approximately August 12, 2016. This is subject
to change should the summer conference schedule be adjusted. Fall 2016 residence hall staff will be
excused early for training as needed.
Time off
Your supervisor will work with you to allow for a reasonable work load and time off each week. An
average of thirty hours per week is our expectation, although some weeks you may work more than
thirty hours, and other weeks will be less. Any time away must be requested in writing to the supervisor
at least two weeks in advance, and is not guaranteed. Specific days off needed in August must be
disclosed prior to signing your employment contract.
Questions
If you have any questions, call Susan Malnory at 346-3886 or e-mail at smalnory@uwsp.edu.
2/19/2016