Mac Mail
Account: removal and adding
All
Versions
There are slight differences in setup depending on the version of the
software your working with.You can decipher the differences from the
images in the instructions, or to find your version of Mail please follow
these steps.
With Mail as the active application click on Mail in
the menubar and choose About Mail.
The window that opens displays the version number.
You only need to be concerned about the first digit
(e.g. 5, 6, 7, or 8)
Step 1
Remove the current KU mail setup from Accounts in Mac Mail.
Click the Mail menu, and then Preferences
Click the minus ( - ) sign to delete account.
(the only mail that will be removed is that which is stored on the
server, so it will come back after the account is re-added)
All Versions of this step are very similar
Step 2
Re-add the KU mail account... Click plus ( + )... Choose Exchange as type.
(Depending on your version of Mac Mail, you may not have this same dialog
presented to you, so you won’t have to choose an account type)
You will most likely, on a current KU machine, be presented with the dialog
shown in Image B below.
Versions
7 and 8
Image A
Step 1
Prior to
version 7
If you have multiple accounts please make
sure you're selecting the correct account,
the KU account. It could be named almost
anything.
Step 2
Image B
Step 3
If you’re getting an error please verify your name and email address are
correct.
(If incorrect, click the “Go Back” button and correct)
If you’re getting an error please verify your name and email address are
correct.
(If incorrect, click the “Go Back” button and correct)
Versions 7 and 8 have an additional dialog to select
options. Please check Mail, Contacts, and Calendar
as shown in Image B.
Versions prior to 7 will have the choices for Contacts
and Calendars at this step. Please check both of them
if they aren’t already checked.
Versions
7 and 8
Image A
Prior to
version 7
user
KU User
user
Image B
= Check this box.
“user
Step 4
Versions
7 and 8
Prior to
version 7
Your information should look something
like this, substituting your personal info.
Your information should look something
like this, substituting your personal info.
The Internal Server field can also be
set as owa.kutztown.edu if needed for
troubleshooting any issues if your not
receiving any email.
The Internal Server field can also be
set as owa.kutztown.edu if needed for
troubleshooting any issues if your not
receiving any email.
These versions would require unchecking the
Use Autodiscover service checkbox to allow
changing the server listed.
Recommended Mailbox Behaviors for
storage on the server, for global access,
are Drafts, and Sent.
Recommended Mailbox Behaviors for
storage on the server, for global access,
are Drafts, and Sent.
Your settings in the Advanced section
should follow as displayed in this figure.
Your settings in the Advanced section
should follow as displayed in this figure.
Step 5
All
Versions
Image B
Image A
user
KU User
user
Click on Outgoing Mail Server and click on the
choice Edit SMTP Server List..., this will bring up
the window as shown in figure B.
The SMTP window should have no reference in there
regarding KU, if there is any reference, e.g.
owa.kutztown.edu in the list, please remove it by
highlighting it and clicking on the minus sign.
You should now be complete with your Mac Mail
setup. You should be able to send and receive. If
your having any issues at this point, please contact
KUIT at 610.683.1511
Created and maintained by D.Boyer C=11/06/14