Emergency Medicine 75% ♠ 4 5 1 4 & 20 0 0 100% 0 0 100% 0 0 100% 13 99% 0% 1% #REF! 98% 2% 0% 0 0 #REF! 99% 0% % shifts 'at risk staffing' #REF! 0 % shifts 'minimum staffing' 0 100% % shifts 'agreed staffing' 100% 64% 4 SIRIs Not Incl Pressure Ulcers HGH ED ** 11 4&9 Single Sex Breaches 88% 4 Compliance with Nutritional Assessments 87% 100% Overall percentage of indications & durations recorded National Cleaning Overall Score 85% 100% Number of Prescriptions ANTT Injectables 100% JR EAU * Ward Hand Hygiene JR ED ** Directorate Ambulatory, Chest, ID Emergency Medicine, Therapies & Ambulatory (7) Division Antimicrobial Hospital acquired Pressure Ulcers Grade 3/4 / Skin Integrity 8 8 Compliance with Track and Trigger / EWS 8 Total No of medication errors that did harm 8 Total No of Falls that caused Harm EMTA Quality Scorecard Board November Data CQC Outcomes 1% HGH EAU * 100% 100% 94% 11 82% 0 0 100% 0 100% 3 #REF! 85% 15% 0% 7A * 100% 100% 93% 10 80% 0 0 100% 1 80% 0 #REF! 70% 30% 0% 7B * 100% 100% 93% 10 50% 0 0 100% 100% 0 52% 44% 4% 7C * 100% 100% Not audited 14 50% 0 0 100% 0 94% 0 #REF! 77% 20% 3% 7D * 100% 100% 90% 10 90% 1 0 100% 0 100% 0 #REF! 84% 17% 0% Short stay / 7f 95% 100% Not audited 14 86% 0 0 100% 0 100% 0 #REF! 65% 34% 1% 5C 97% 100% 93% n/a n/a 0 0 100% 0 100% 0 #REF! 100% 0% 0% 5A * 100% 100% 91% 7 57% 0 0 0 #REF! 75% 36% 0% PAU * 100% 100% na 10 90% 1 0 0 1 94% 6% 0% Oak * 100% 100% NA 11 73% 0 0 0 0 100% 0% % Laburnam * 100% 100% NA 14 71% 0 0 92% 100% 0 0 81% 19% 0% Juniper * 100% 100% 85% 10 80% 0 0 95% 100% 0 0 64% 36% 0% 100% 95% 0 Level 4 * 85% 100% N/A 10 90% 0 0 100% 1 80% 0 #REF! 90% 10% 0% ASU * 100% 100% 93% 8 63% 1 0 100% 0 90% 0 #REF! 85% 15% 0% John Warin ** 96% 100% N/A 32 97% 0 90% 0 100% Geoffrey Harris * 100% 100% N/A 15 100% 0 0 100% 0 100% Treatment Centre 100% 0% N/A 0 0 #REF! Dermatology 100% #REF! 91% 0 0 #REF! 0 0 0 0 73% 27% 0% 0 0 26% 70% 4% 0 0 0 Immunology 100% 10100%0% N/A 0 0 #REF! OCDEM Endocrine 100% 0% N/A 0 0 #REF! OCDEM Diabetes 100% #REF! N/A 0 0 #REF! 0 Sleep Physiology N/A #REF! N/A 0 0 #REF! 0 100% #REF! 91% 0 0 #REF! 0 N/A #REF! N/A 0 0 #REF! 0 GUM Genetics 0 Fall that caused harm 7D ‐ One fall which resulted in a fractured NOF, the patient has made a good recovery post surgery. Action to focus on falls care plans and assessments in December. Low cleaning scores Juniper ward ‐ Cleaning score below target for second month. Discussion with Head of facilities and estates. Walk around re audit and review of cleaning hours / procedures particularly at weekends. JR‐ED scores very low, challenging audit results and awaiting re audit Antimicrobial Twice weekly meetings take place involving, pharmacy, infection control, microbiology across EMT to address this. Hospital acquired pressure ulcers There were two hospital acquired pressure ulcers, both of these being grade three. The one from the patient on Geratology was admitted with a grade 2 and deteriorated to a grade 3. All risk assessment had been carried out and all preventative measures had been taken. The Division are looking to appoint a part time band 6 TVN. Single sex breaches There were three locally reportable episodes of breaches during November. These occurred on EAU at the Horton. Two of the three patients needed cardiac monitoring and close observations and therefore were clinically justified. The third breach occurred at night and avoided waking all patients to re‐order bays. SIRI C Difficile in part 1A of death certificate SIRI held on 13.12.12 Key National Cleaning Specification (%) Antimicrobial Prescribing Poor V. High Risk ** >95 90‐95 <90 Green Fair High Risk * >92 87‐92 <87 Amber 70 ‐ 79% Good Significant Risk >85 80‐85 <80 Red 69% and below >92 87‐92 <87 Amber 70 ‐ 79% >85 80‐85 <80 Red 69% and below Fair High Risk Good Significant Risk * 80% or more 8 8 8 % shifts 'at risk staffing' 0 0 N/A n=10 100% 0 0 89% 0 100% 0 0 97% 3% 0% 90% 0 0 93% n=9 80% 0 0 81% 0 92% 0 0 87% 13% 0% Childrens Ambulatory Care 93% 100% 0 0 91% 0 0 N/A 0 N/A 0 0 97% 3% 0% HGH Childrens W * Bel / Dray * Kamrans ** Melanies * NNU** SCBU** PHDU** PICU** 95% 100% 0 0 0 0 95% 0 92% 0 0 95% 5% 0% 90% 100% 0 0 N/A n=6 50% 0 0 100% 0 90% 0 0 79% 20% 1% 90% 91% 0 0 96% n‐8 70% 0 0 100% 0 90% 0 0 85% 15% 0% 100% 95% 0 0 93% n‐11 100% 0 0 87% 0 90% 0 0 94% 6% 0% 100% 100% 0 0 n=29 100% 0 0 n/a 0 0 0 98% 2% 0% 0 0 0 0 n/a 0 n/a 0 98% 2% 0% 0 0 n/a 0 0 0 100% 0% 0% 0 0 n/a 0 0 0 100% 0% 0% 100% C-Diff post 72 hrs 90% 95% Catheter on going care 100% Catheter Insertion Toms * Robins * Ward ANTT Injectables % shifts 'minimum staffing' 13 % shifts 'agreed staffing' 4 & 20 SIRIs Not Incl Pressure Ulcers 1 Single Sex Breaches 5 Compliance with Nutritional Assessments 4 Pressure Ulcers Grade 2/3/4 / Skin Integrity 4 Overall percentage of indications & durations recorded 4&9 Number of Prescriptions 4 National Cleaning Overall Score Antimicrobial Compliance with Track and Trigger / EWS 8 Saving Lives Catheter Care Total No of medication errors that did harm 8 8 MRSA / MSSA post 48 hrs 8 Hand Hygiene Directorate Paediatrics Paediatric Critical Care Children's Division CQC Outcomes Total No of Accidents that did harm November Data C & W Quality Scorecard Board 92% 100% 0 0 95% 94% 100% 0 0 93% n=9 100% ANTIMICROBIAL PRESCRIBING Bellhouse Drayson: ‐ Arrangements have been made for the IC nurses to undertake a regular slot in the SHO induction on AMP. Weekly audits will be taking place Key National Cleaning Specification (%) Antimicrobial Prescribing Poor V. High Risk ** >95 90‐95 <90 Green Fair High Risk * >92 87‐92 <87 Amber 70 ‐ 79% Good Significant Risk >85 80‐85 <80 Red 69% and below 80% or more 4 5 1 4 & 20 13 % shifts 'at risk staffing' 4 100% 0% 0% 0 100% 0% 0% Gynae Scrub 90% 0% 0% 0 0% 0 0 100% 0% 0% Gynae A & R 0% 0% 0% 0 0% 0 0 100% 0% 0% 100% 95% 0% 0 0 100% 0% 100% 0 0 Maternity Theatres 95% 0 0 Spires Midwifery Led 0% 0 0 % shifts 'minimum staffing' 0 0 % shifts 'agreed staffing' 0 100% Overall percentage of indications & durations recorded 90% 0 Number of Prescriptions 0 0% National Cleaning Overall Score 100% 0% ANTT Injectables 0% 100% Hand Hygiene 90% HGH Gynae* Directorate Pressure Ulcers Grade 2/3/4 / Skin Integrity 4&9 Compliance with Track and Trigger / EWS 4 JR Gynae* Ward Delivery Suite / Obs Maternity Gynae and Maternity Gynae Division Antimicrobial SIRIs Not Incl Pressure Ulcers 8 8 Single Sex Breaches 8 Compliance with Nutritional Assessments 8 Total No of medication errors that did harm CQC Outcomes Gynae and Maternity Quality Scorecard Board Total No of Falls That did harm November Data 0% 0 0 99% 0% 1% Level 5 100% 93% 0% 0% 0 0 0% 0 0 96% 0% 4% Level 6 100% 93% 100% 100% 0 0 0% 0 0 97% 0% 3% 0% 0 0 0% 0 0 95% 0% 5% 0 0 0% 0 0 100% 0% 100% 0 0 0% 0 0 100% 0% 100% Level 7 0% HGH Delivery Suite 95% HGH P Postt N Natal t lW Ward d 85% 0% 50% 50% There were only 2 prescription charts on the Horton Post Natal Ward and 1 was fully complete. See action plan Gynae Ward: there was one medication error where a patient was given 60mgs Codeine Phosphate while a morphine PCA was in situ. No harm came to the patient who was informed of the incident. The nurse was spoken with, was very distressed and written a reflective piece on the incident. She has gained definite learning from the incident. National Cleaning Specification (%) Key Antimicrobial Prescribing 80% or more Poor V. High Risk ** >95 90‐95 <90 Green Fair High Risk * >92 87‐92 <87 Amber 70 ‐ 79% Good Significant Risk >85 80‐85 <80 Red 69% and below Medication errors causing harm Compliance with Track and Trigger / EWS Pressure Ulcers Grade 2/3/4 / Skin Integrity Single Sex Breaches SIRIs Not Incl Pressure Ulcers % shifts 'agreed staffing' % shifts 'minimum staffing' % shifts 'at risk staffing' 100% Theatres** 100% 100% Compliance with Nutritional Assessments Falls causing harm 100% 13 Overall percentage of indications & durations recorded Hand Hygiene 5D* 4 & 20 100% 0 0 0 18% 82% 0% 100% 0 100% 0 0 96% 2% 2% 96% 75% 75% 0 0 0 100% 0 0 56% 41% 3% 93% 70% 70% 0 0 100% 0 100% 0 0 71% 20% 9% 86% 86% 0 0 100% 0 90% 0 0 94% 4% 2% 100% 100% 0 0 100% 0 90% 0 0 33% 67% 0% 0 0 N/A 0 N/A 0 0 100% 0% 0% 100% 100% 1 0 100% 100% 5 0 CTCC / CCU** 94% 4 0 94% 100% 4 1 83% 100% CTW * 4&9 100% 82% 100% 6A * 4 100% Antimicrobial CAS ** Ward 8 8 National Cleaning Overall Score 8 ANTT Injectables 8 Cardiology * Directorate Medicin PP Surg & Vasc e Cardiac, Vascular and Thoracic (3) Division CQC Outcomes C, V & T Quality Scorecard Board Number of Prescriptions November Data 94% National Cleaning Specification (%) Key Antimicrobial Prescribing Poor V. High Risk ** >95 90‐95 <90 Green Fair High Risk * >92 87‐92 <87 Amber 80% or more 70 ‐ 79% Good Significant Risk >85 80‐85 <80 Red 69% and below The Key Insufficient Data Issue Antimicrobial prescribing audit results on Ward D was <80%; Nutritional Assessment 95% 1 SIRI: Post-72 hours C difficile case noted in part A of death 4 falls with a minor impact, 2 of these falls related to the same 92% Track and Trigger Score 1 fall with moderate impact- patient insisted on using comode Full Compliance Target met but not fully compliant Target not met Not applicable 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 97% 92% 100% 96% 98% 100% Action Raised with teams involved via clinical Weekly audit until 100% achieved for 2 Root cause analysis and case review Review of all cases and report on Weekly audits unitl 100% achieved for Falls assessment and care plan were 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 100% 100% 95% 100% 100% 100% 100% 100% 0 0 0 0 0 0 0 0 Lead Review Date Clinical 31-Dec-12 Louise Flaxman, 31-Dec-12 Bridget Atkins, 31-Dec-12 Lucy Wood, 31-Dec-12 Lucy Wood, 31-Dec-12 Sue Sadler, 31-Jan-13 4& 20 13 % shifts 'at risk staffing' 0 0 0 0 0 0 0 0 0 0 1 SIRI's (Not Pressure Ulcers) 0 0 2 3 2 2 3 3 0 1 5 Single Sex Breaches 0 0 0 0 0 0 0 0 0 0 Acquired Pressure Ulcers grade 4 0 0 0 0 0 1 0 0 0 0 Track and Trigger 0 0 0 4 0 0 0 0 0 0 Acquired Pressure Ulcers grade 3 100% 0 0 1 9 3 4 0 0 0 7 4 Acquired Pressure Ulcers grade 2 12 Major/Extreme Impact 100% 60% N/A 80% Moderate Impact 15 5 0 5 Minor Impact Medication Near miss/ No harm Falls Major/Extreme Impact Antimicrobial Overall percentage of indications & durations recorded 4 &9 Number of presciptions 4 Moderate Impact 97% 100% 100% 95% 98% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 4 8 Minor Impact 100% 100% 99% 100% 100% 100% 95% 98% 100% 98% 8 Near miss/No harm Day Surgery Ward A Ward B Ward D Ward E Ward F Recovery Theatres Outpatients/POAC Outpatients/POAC OCE Ward 8 National Cleaning Scores Hand Hygiene Ward Action Plan Ward/Department Ward D /Ward F BIU BIU Ward D Ward D Ward F ♠ 8 ANTT Injectables Directorate Orthopaedics R MARS Division CQC Outcomes Nutritional Assessments MARS Division Quality Metrics November 2012 0 0 1 0 0 0 0 0 0 0 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% Status Completed In progress In progress Completed In progress Planned 8 4 4&9 Antimicrobia l 94% 100% 0 0 0 100% 0 0 94% 4% 2% 100% 84% 75% 0 0 100% 0 100% 0 0 76% 10% 13% % shifts 'at risk staffing' % shifts 'agreed staffing' 100% 90% % shifts 'minimum staffing' SIRIs Not Incl Pressure Ulcers 95% Neurosciences IP * Ward Number of Single Sex Breaches 13 Compliance with Nutritional Assessments 4 & 20 Pressure Ulcers Grade 2/3/4/ Skin Integrity 1 Total No of medication errors that did harm 5 Total No of Falls thatr did harm 4 Overall percentage of indications & durations recorded 4 National Cleaning Overall Score 8 ANTT Injectables 8 Hand Hygiene Combined 8 NICU ** Directorate Trauma Specialist Surgery Neuro, Trauma, Specialist Surgery (3) Neuro Division CQC Outcomes Compliance with Track and Trigger / EWS NTSS Quality Scorecard Board November Data Neurosciences OPD 100% 0 0% 0% 0% 2A * 100% 100% 90% 0 0 90% 2 90% 0 0 78% 20% 2% 3A * 95% 100% 100% 0 0 95% 0 90% 0 0 76% 18% 4% Trauma OPD 100% 0 100% 0% 0% F Ward * 100% 100% 80% 2 0 98% 3 90% 0 0 79% 21% 0% SSIP * 100% 100% 91% 0 1 100% 0 90% 0 0 94% 6% 0% 0 61% 38% 1% 0 95% 5% 0% Lichfield * 90% SSOPD 100% 87% OPD Eye 100% 0 70% 30% 0% OMFS OPD 100% 0 95% 5% 0% Cleaning remains closely monitored, all identified shortfalls are now being reported through the helpdesk. . Pressure ulcers 2A ‐ all steps taken to prevent cat 2 ulcer formation. F ward ‐ 3 ulcers identified on admission. Pressure ulcers 2A all steps taken to prevent cat 2 ulcer formation. F ward 3 ulcers identified on admission. Medication error ‐ Medical and nursing team to be made aware of insulin types and those to be continued when a patient is placed on sliding scale. Sister to ensure all nurses have undertaken insulin e‐learning & liaise with Consultant teams to raise awareness & for this to be discussed at Speciality governance meetings in December F ward fall ‐ matron assessed incident unavoidable falls, skin abrasion as result of fall. Key National Cleaning Specification (%) Antimicrobial Prescribing Poor V. High Risk ** >95 90‐95 <90 Green Fair High Risk * >92 87‐92 <87 Amber 80% or more 70 ‐ 79% Good Significant Risk >85 80‐85 <80 Red 69% and below % shifts 'agreed staffing' % shifts 'minimum staffing' % shifts 'at risk staffing' Compliance with Nutritional Assessments 13 SIRIs Not Incl Pressure Ulcers 4 & 20 Single Sex Breaches 1 Total No of medication errors that did harm 5 Total No of Falls that did harm 4 Overall percentage of indications & durations recorded 4 Number of Prescriptions 4&9 National Cleaning Overall Score 4 Pressure Ulcers Grade 2/ 3/4 / Skin Integrity 8 8 ANTT Injectables 8 Hand Hygiene 8 AICU ** 89% 100% 0% 100% 0% 0 0 3 6 0 100% 0% 0% CICU ** 91% 100% 95% 100% 0% 0 0 2 0 0 100% 0% 0% HGH CICU ** 92% 93% 0% 40% 0% 0 0 0 12 0 100% 0% 0% HGH DCU * 100% 90% 0 0 0 0 0 100% 0% 0% Th West Wing ** 72% 0% 0 0 0 0 0 100% 0% 0% Directorate Anaes / CC / Th Critical Care, Theatres, Diagnostics & Pharmacy (6) Division CQC Outcomes Compliance with Track and Trigger / EWS CCTDP Quality Scorecard Board November Data Ward 0% Antimicrobial Th JR ** 69% 83% 89% 0 0 0 1 0 100% 0% 0% Th HGH ** 91% 93% 95% 0 0 0 0 0 100% 0% 0% All pressure ulcers on critical care grade 2 and all acquired prior to admission l k f l l h h h No cleaning audits undertaken for CCU @HH and AICU. Densie Pawley emailed to enquire why this is the case Unusual result for antimicrobial correct prescription in CCU as it is usually more compliant. Pharmicist contacted by deputy matron to discuss results and formulate action plan Hand hygiene continues to be challenging within theatres. Dr John Stevens will be sending a letter to all anaesthetic consultants, details of which will be cascaded to their teams, detailing what is acceptable hand hygiene practice. Sisters within theatres are working with infection control to set up hand hygiene information station with use of UV light box to present the importance to staff. Matron for CCTA to undertake audits with sisters in theatres this month and challenge persistant offenders. Key National Cleaning Specification (%) Antimicrobial Prescribing Poor V. High Risk ** >95 90‐95 <90 Green Fair High Risk * >92 87‐92 <87 Amber 70 ‐ 79% Good Significant Risk >85 80‐85 <80 Red 69% and below 80% or more In Patient Wards 73% 2 0 100% 0 94% 94% 1 0 98% % shifts 'at risk staffing' 73% na Overall percentage of indications & durations recorded 91% 100% Number of Prescriptions 99% 90% Hand Hygiene 100% 13 % shifts 'minimum staffing' 4 & 20 Pressure Ulcers Grade 2/3/4/ Skin Integrity 1 Compliance with Track and Trigger / EWS 5 Total No of medication errors that did harm 4 National Cleaning Overall Score 4 Oncology Ward ** Division Clinical Areas 4&9 Haematology ** Ward Surgery u & Oncology (6) 4 ANTT Injectables Antimicrobial % shifts 'agreed staffing' 8 8 SIRIs Not Incl Pressure Ulcers 8 Single Sex Breaches 8 Compliance with Nutritional Assessments CQC Outcomes Total No of Falls that did harm S & O Quality Scorecard Board November Data 90% 0 0 86% 14% 0% 100% 0 0 77% 23% 0% Sobell * 100% 96% 92% 100% 100% 1 0 na 0 90% 0 0 75% 25% 0% SEU D & Triage* 96% 100% NA 100% 100% 0 0 100% 1 100% 0 1 80% 20% 0% SEU E 100% 100% NA 100% 100% 0 0 100% 0 100% 0 0 80% 20% 0% SEU F * 96% 100% NA 100% 100% 0 0 100% 0 100% 0 0 80% 20% 0% 5F * 100% 92% NA 100% 100% 0 0 100% 0 100% 0 0 75% 23% 2% HGH E Ward * 97% 98% 92% 83% 83% 0 0 99% 0 100% 0 0 90% 10% 0% 3% UGI * 95% 98% NA 100% 100% 0 0 100% 0 80% 0 0 85% 12% Colorectal * 100% 100% NA 100% 100% 0 0 100% 0 70% 0 0 78% 21% 0% Jane Ashley * 100% 100% 96% 100% 100% 0 0 90% 0 100% n/a 0 98% 2% 0% Urology * 90% 100% 92% 90% 90% 0 0 90% 0 60% 0 0 92% 8% 0% Transplant ** 95% 94% 89% 85% 80% 0 0 96% 0 55% 0 0 86% 14% 0% Renal Ward ** 89% 100% 97% 85% 85% 0 0 90% 0 100% 0 0 53% 45% 2% Oxford Man Unit* 94% 100% 94% 100% 0 0 0 0 90% 10% 0% Oxford Tarver Dialysis* 96% 100% 96% 100% 0 0 0 100% 0% 0% Stoke Mandeville * 100% 100% 100% 100% 0 0 0 0 100% 0% 0% Milton Keynes * 100% 90% 100% 90% 0 0 0 0 67% 33% 0% Swindon * 100% 100% 100% 100% 0 0 0 0 100% 0% 0% Wycombe * 100% 90% 100% 90% 0 0 0 0 86% 14% 0% Th Churchill ** 91% 92% 0 0 0 0 85% 10% 5% 95% 5% 0% Th TDA / DCU * 90% 0 0 0 0 Oncology Treatment 89% 100% 84% 0 0 N/A 0 Brody Centre HGH 98% 100% 95% 0 0 N/A 0 Triage 100% 100% 92% 0 0 0 0 Research 95% 98% 92% 0 0 0 0 JR Endoscopy ** 97% 100% 90% 1 0 0 0 100% 0% 0% HGH Endoscopy ** 89% 100% 0 0 0 0 70% 24% 6% Actions 1. Nutritional Assessments: Matrons continue to work closely with ward sisters and nursing teams by auditing results regularly and feeding back results and actions via team meetings. Focus in December will be on regular audits on colorectal, transplant and urology wards to ensure results improve. 2. Anti-microbial results: Results have improved further this month in all clinical areas except oncology where the clinical team will focus their efforts to communicate the importance of documenting the indication and duration of prescription for all antimicrobials on the drug chart to ensure that these results improve this month. 3. One grade 3 pressure ulcer on SEU this month: new care plan to be implemented for patients from other specialist wards to ensure nursing staff have confidence in moving these patients. Key Antimicrobial Prescribing National Cleaning Specification (%) 80% or more Poor V. High Risk ** >95 90‐95 <90 Green Fair High Risk * >92 87‐92 <87 Amber 70 ‐ 79% Good Significant Risk >85 80‐85 <80 Red 69% and below