SMIS + Developing next generation safety reporting and business intelligence systems Developing next generation safety reporting and business intelligence systems Britain’s railway has collaborated closely over many years to establish robust reporting of safety incidents and accidents. This has yielded substantial data and analysis, contributing to an evidence base from which industry can make informed decisions. As part of the rail industry’s health and safety strategy, there is a commitment to improve this capability through next generation reporting systems and risk models. This means we are modernising safety reporting services across the rail industry, starting with the integration of a new Safety Management Information System (SMIS) and a new Close Call system into one system. This programme is called SMIS+. Safety Management Information System SMIS is the rail industry’s national database for recording safety-related events that occur on the rail network in Britain. We manage SMIS on industry’s behalf, supporting the collection, analysis and sharing of information about a wide range of incidents, which are reported by our members, the individual rail companies. It has been in operation since 1997, and organisations such as Network Rail, the train and freight operators enter about 75,000 events into each year. Close Call System The Close Call System was launched in June 2011 to enable the rail industry to record and manage conditions and behaviours that, under different circumstances, could have led to injury or harm. This information is used to mitigate risk and understand broader safety issues. Initially used by Network Rail and its principal contractors there is now a wider impetus to use the system to drive improvements in safety culture and safety performance throughout the rail industry. Why SMIS+? Our members – the individual rail companies - have to comply with legislation and regulation to manage their own safety, and so they need access to reliable, high quality data to understand the nature of the issues they face and whether action taken is effective. There are also clear commitments and opportunities for collaboration on health and safety risk areas, which have been highlighted in the health and safety strategy, and which will require the continuous improvement of shared reporting systems. The existing systems have served the industry well but in the long term won’t meet organisations’ needs. Existing systems need upgrading to keep up with IT developments, as the technology will become out-of-date, and ultimately more expensive and time consuming to maintain. What’s the vision? The SMIS+ programme aims to create a new on-line system exploiting commercial off-the-shelf, state of the art, safety management software. The first two phases of the new SMIS+ system will offer industry a more intuitive and powerful tool to report and track all safety-related incidents and ‘close calls’ in a new common format, while at the same time securing a significant reduction in the annual support, hosting and on-going development costs. New business intelligence features will also allow stakeholders to create their own local safety performance and close call dashboards. Gradually, more advanced features will become available, such as the ability to allow people to record and manage safety incidents and close calls via mobile devices and the use of business process workflow software. The underlying purpose – to support the industry in how it manages its safety data and uses information to make informed decisions – remains the same. This applies both at company and industry level as the benefits of better data and analysis apply to an individual organisation’s needs as well as opportunities for collaborative effort outlined in the health and safety strategy. The first two phases – replacing SMIS and Close Call We have started work on the first two phases, to build the new system to replace SMIS and Close Call. The first main release is planned for November 2016, with the basic essential SMIS incident reporting features going live. There will be a second release scheduled for March 2017 to include Close Call reporting functions and additional features. We have appointed a leading IT solutions company, Ideagen, to help us design and build the new system. We are adopting Ideagen’s Enlighten software solution as the platform for the new SMIS+ system. We’re building the different parts of the system using a systematic and thorough analysis of the data and system requirements across a range of themes and capabilities. This means pulling in participation from system users, industry experts, safety heads and cross-industry groups, as well as a Design Advisory Group to help us make the final decisions about the new system’s design and functions. How does this affect you? SMIS+ is a substantial programme of work which will affect anyone who has a role or interest in their organisation’s safety management system including reporting safety incidents, close calls, and tracking investigations. Individual companies will need to consider carefully what they need to do in order to implement the new system effectively. We will be working with executive sponsors and senior leads in each RSSB member organisation to help support business change plans and keep in touch with them on progress. We will provide them with tools for them to assess the change, communications materials for them to use in their companies, training opportunities, drop-in sessions, as well as web-based and face-to-face meetings. The whole programme has substantial high level support from across the industry, including the RSSB Board and industry groups including the Infrastructure Safety Liaison Group (ISLG), ATOC Safety Group and National Freight Safety Group (NFSG). We’re working to meet their expectations and aspirations for a new system to be developed over a fairly tight timescale, with phase one delivered at the end of Nov 2016 and phase two March 2017, and want to make sure organisations are fully supported, prepared and able to implement the new system. More information If you currently use SMIS or Close Call, you should make sure you’re in touch with your SMIS+ lead in your company to stay informed. If you’re interested in knowing more about this programme, contact the SMIS+ Programme team via email at: SMIS+@rssb.co.uk. Email:enquirydesk@rssb.co.uk Tel: +44 (0) 20 3142 5300 Twitter:@RSSB_rail Web:www.rssb.co.uk