AGENDA ITEM: A3 MEETING: RSSB Board Meeting DATE: 03 July 2014 SUBJECT: Station Safety SPONSOR: Chris Fenton AUTHORS: John Abbott and Helen Costello 1. Purpose of paper 1.1 To inform the board about the scale and nature of total safety risk at railway stations to complement the arrangements for addressing the Platform-Train Interface (PTI) Strategy Project presented to the May board. The paper also provides an update on the PTI project and invites the board to provide leadership input to System Safety Risk Group (SSRG) in relation to its plans to address the wider aspects of railway station risk management. 2. Station safety risk 2.1 The total system risk, as measured by RSSB’s Safety Risk Model version 8 (SRMv8) is 143.4 fatalities and weighted injures (FWI) per year, excluding suicide/suspected suicide. Of this, 14.1 FWI concerns rail users and workforce at the PTI and other station risks account for 57 FWI. Half of the latter derives from slips, trips and falls involving rail users. See Fig 1 below for a breakdown by accident type. Rail user accidents at PTI 12.8 9% Other risk 72.3 50% Workforce accidents at the PTI 1.3 1% Slips, trips and falls (workforce) 4% Other accidents (rail users) 4% Assault (rail users) 9% Contact with Manual handling object (workforce) (workforce) Other 1% 2% accidents (workforce) Assault <1% (workforce) 3% Other station risk 57.0 40% Trespass 27% Total system risk Slips, trips and falls (rail users) 50% Other station risk Fig 1: Station risks broken down by accident types and shown in the context of total system risk (excluding suicide and suspected suicide) 2.2 Major stations with large volumes of people may provide the location for high consequence events although such events are of very low frequency. These could include major crowd control issues (e.g. Hillsborough stadium, 1989), fire (e.g. Kings Cross, LUL, 1987) or structural failure (e.g. roof collapse – Riga supermarket, 2013). RSSB Board Meeting Final: 03 July 2014 Page 1 of 4 AGENDA ITEM: A3 3. PTI Strategy 3.1 At the May 2014 RSSB board meeting, members were provided with a progress report on the board sponsored project to develop a PTI strategy, including advance notice of the PTI strategy outline report, which will be published to industry in July 2014. The Platform Train Interface Strategy Group’s (PTI SG’s) terms of reference were accepted, with the board noting that it should explicitly include accessibility and the potential for multi-fatality incidents resulting from crowding. The core aim of the PTI strategy is to reduce safety risk and optimise operational performance and availability of access in a manner that promotes the long-term best interests of the mainline railway system. 3.2 PTI SG will produce the first draft of the strategy for review and consideration at the September 2014 meeting of the RSSB board. A further update will be provided at the November meeting, with an aim to present a final version for endorsement at the January 2015 RSSB board meeting. This is an accelerated timescale recognising its business importance1. The resources required to meet these timescales are being addressed. 3.3 The board is asked to note that the PTI SG and programme team will be organising a number of industry roadshows between June and September 2014. Members of the programme team will attend industry meetings to present on progress, share the outline strategy and gather feedback. If a board member would like to arrange a visit to their organisation, please contact Helen.Costello@RSSB.co.uk or indicate your interest at the meeting during discussion of this paper. 4. Wider station safety risk- History 4.1 The Operations Focus Group first recognised station risk as an emerging issue in 2010 and in response RSSB set up the Station Safety Improvement Project. A project manager was seconded from East Coast Trains to lead the programme and support the Station Safety Improvement Group (SSIG) which was established to provide cross-industry input and direction. 4.2 The SSIG sponsored the production of a risk assessment template that was introduced into the second issue of the Railway Industry Standard for Passenger Train Dispatch and Platform Safety (RIS-3703-TOM) and station related research and development (a full list of R&D related to stations and personal security is presented in Annex A). It also organised a cross-industry workshop with the ORR in May 2013 in light of the RAIB recommendation from the investigation into the Liverpool, James Street fatality and it actively encouraged the sharing of good practice including the creation of a dedicated area on www.opsweb.co.uk. 4.3 In 2003, RSSB created the Rail Personal Security Group (RPSG) to increase awareness of physical assaults, threats and verbal abuse of staff and passengers at stations and on trains. It sponsored relevant research and development as well as developing and sharing good practice in recording, reducing and mitigating the associated risks. 1 Neal Lawson, chair of the PTI SG, was consulted on 20 June 2014 and agreed to the revised date RSSB Board Meeting Final: 03 July 2014 Page 2 of 4 AGENDA ITEM: A3 5. Wider station risk- Today 5.1 The RSSB board sponsored Modernisation of Safety Co-operation project has caused a major refocus around systemised risk review. This is now led by the System Safety Risk Group (SSRG) which addresses 100% of system risk and in turn, SSRG has sponsored the creation of a number of expert groups to consider particular elements of risk (Figure 2). Figure 2: Reporting structure of the cross-industry safety groups 5.2 The People on Trains and at Stations Risk Group (PTSRG), has recently been established to focus on risks to passengers, public and the workforce in stations and on-board trains across Network Rail managed infrastructure. Causes of these risks would include trespass, assault and other crime and anti-social behaviour, on board injuries, slips trips and falls as well as the PTI. The group is chaired by Steve Enright, Group Head of Safety and Environment, Abellio. The group’s terms of reference can be found at http://www.rssb.co.uk/groups-and-committees/rssbboard/safety/system-safety-risk-group/people-on-trains-and-stations-risk-group 5.3 The PTSRG has representation from across the industry, including Network Rail, train operating companies (TOCs), the Association of Train Operating Companies (ATOC), British Transport Police (BTP), the Office of Rail Regulation (ORR), Passenger Focus, Transport for London (TfL), trades unions and RSSB. Four members of PTSRG also sit on the PTI SG. 5.4 The group has met twice and identified the following objectives and priorities: Item Review, understand and analyse all the causes and consequences of risks that are in scope for PTSRG and identify areas for improvement Priority 1 Review data collection and analysis methods 1 Facilitate cooperation between operators and infrastructure managers to maintain and improve high levels of safety 1 Seek out and recommend good practice in managing risks 2 RSSB Board Meeting Final: 03 July 2014 Page 3 of 4 AGENDA ITEM: A3 Item Priority Horizon scanning; look forward to consider how risks might 2 change over the next ten years and identify ways to prepare for threats and opportunities that might result Identify where legal boundaries are for corporate and personal responsibility and lobby on behalf of the Industry where education or legislation might help reduce risks 2 Undertake effective internal and external communication, making use of existing channels and develop new ones as appropriate 2 Identify and review existing research and commission new research as necessary 3 5.5 Once the PTI strategy is finalised and endorsed by the RSSB board, the PTI SG will cease to meet. It is currently proposed that the ongoing review of the strategy will be led by SSRG through PTSRG. 6. Recommendation 6.1 The board is invited to: NOTE the totality of railway station risk including the non-PTI components SUPPORT the accelerated time scales for development of the PTI strategy CONFIRM SSRG with a steer and input concerning the objectives and priorities to address wider station safety risk RSSB Board Meeting Final: 03 July 2014 Page 4 of 4 Annex A Summary of RSSB Managed R&D into Station Safety and Personal Security Title Status T1065 Identifying and developing best practice in the making In development of on-train emergency announcements T1062 Platform recess – review of requirements In development T1059 Evaluating the use of on-train DOO(P) monitors during In development station departures T1057 Investigating the risks posed by luggage to In development passengers and staff on trains and stations T1055 Improving accessibility and safety for mobility scooter In development users travelling be rail T1054 Evaluating platform gap fillers to reduce risk at the In development platform-train interface T1037 Train passenger footsteps investigation to support In development research into the reduction in passenger stepping distances and gauging constraints T1029 Designing a tool to support duty holders in the assessment of platform train interface risk T1025 Supplying good quality information to passengers on Due to be published October 2014 Out to tender driver only operated train services T1026 Improving platform operational signage Going out to tender T1021 Getting the most from complementary policing, other In progress rail staff and private security; sharing good practice T1012 Developing a good practice guide for managing In progress personal security on board trains T992 Safer stairs and escalators in public places RSSB Board Meeting Final: 03 July 2014 Stairs report published July 2013; escalator report published November 2013 Page 1 of 3 Annex A Title Status T981 Use of rock salt for de-icing of platforms and station Published March 2014 surfaces T901 Understanding guidance and operational practice of Published 2011 lone worker personal security T866 Investigation of platform edge positions on the GB network (Annex A) Complete October 2011 and used to inform T1037 T862 Station safety seminar Completed 2009 T764 Evaluation of the benefits of yellow lines on non high- Published 2009 speed platforms T759 Improving the methods used to provide access to and from trains for wheelchair users T749 Protecting People from the Aerodynamic Effects of Passing Trains. T743 Improving the arrangements for train dispatch from Published 2012; Good practice guides published June 2014 Guidance published 2012 & will be used to update RGS GI/RT7016 ‘Interface between Station Platforms, Tracks & Trains’ Completed 2009 stations T704 The contribution of alcohol to personal safety and Completed 2010 security risk on the railways T667 Research into security at stations Published 2010 T610 An assessment of the cost and benefits of adopting a Completed 2008 standard uniform platform height of 1115 mm T592 Management of football fans on the railway Published 2006 T542 Conflict avoidance training for front line railway staff Published 2006 T426 Minimisation of accidents at the platform-train interface Completed 2006 RSSB Board Meeting Final: 03 July 2014 Page 2 of 3 Annex A Title Status T322 An investigation into trespass and access via the Published 2005 platform ends at railway stations T157b Safer surfaces to walk on - reducing the risk of Completed 2006 slipping T158 Use of tactile surfaces at rail stations Completed 2005 T103 Assessing the cost of assaults Published 2004 T047 Fears and experiences of assault and abuse on the Published 2004 railway T039 Reducing assaults on railway staff RSSB Board Meeting Final: 03 July 2014 Published 2004 Page 3 of 3