J A T ACOB ENNEY

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JACOB A TENNEY
linkedin.com/pub/jacob-tenney/12/409/502/
806-474-3375 mobile
jacobtenney@yahoo.com
EMPLOYMENT
Associate Instructor – Texas Tech University
 Instructor for Introduction to Finance online
 Facilitate the online learning of 130 students
Aug 2014-Present
Branch Manager – Utah Community Credit Union
Apr 2010 – Aug 2014
 Active member of the credit union Operations
 Create a unique on-going business plan that is
Committee, responsible for developing and
effectively motivating improvement in the
implementing credit union wide incentive programs
branch—an increase in loans by 125% over
and addressing major operations issues
2012
 Knowledge and skills in underwriting and approving
 Regular individual development sessions to
consumer and home equity loans on a daily basis
train and motivate staff
 Mentor loan officers through the loan approval process  Development and implementation of an
 Creative staff meetings to inspire superior customer
experienced based hiring process
service
Assistant Branch Manager – Utah Community Credit Union
 Assist in managing the branch
Aug 2008- Apr 2010
 Gain knowledge and skills for management
Vault Teller/Teller— Utah Community Credit Union
Store Manager - Vineyard Garden Center
 Serve and satisfy customers
 Supervise cashiers
 Manage cash flow
 Manage store inventory
Service Supervisor – Initial Tropical Plants, Tampa, FL
 Resolve customer concerns
 Sell to existing customers
 Nurture customer relationships
Dec 2006 - Aug 2008
Jun 2005 - Dec 2006
 Resolve personnel conflicts
 Train and motivate staff
 Develop and implement marketing strategy
Jun 2003-Jun 2005
 Train and motivate staff
 Hire new staff
 Plan and maintain service routes
EDUCATION
PhD, Personal Financial Planning
Texas Tech University, Lubbock, TX
Expected Aug 2018
Master of Business Administration
Brigham Young University, Provo, UT
Aug 2013
B.S., Horticultural Management; Business Management Minor
Brigham Young University, Provo, UT
Apr 2002
OTHER ACHIEVEMENTS
Volunteer, The Church of Jesus Christ of Latter-day Saints
Treasurer, Saratoga Springs Kiwanis Club
Eagle Scout and Order of the Arrow, Boy Scouts of America
1997-1999
2012-2014
1991
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