POSITION VACANCY ANNOUNCEMENT Social Worker II – Medical Transportation POSITION TITLE: SALARY RANGE: $31,702.00 - $40,421.00 DUTIES AND RESPONSIBILITIES: See Attached SPECIALIZED SKILLS AND COMPETENCIES REQUIRED: See Attached APPLICATION DEADLINE: March 5, 2014 STARTING DATE: As soon as possible Hertford County Employees Only Qualified applicants must submit a completed State application (PD-107) and a copy of the college transcript (required) to: Viola Benthall Hertford County DSS Director’s Office P. O. Box 218 Winton, NC 27986 (252) 358-7830 The Hertford County Department of Social Services is recruiting for the following vacancy through March 5, 2014 . Social Worker II – Medical Transportation Hertford County Department of Social Services Non-Hertford County Employees Qualified applicants must submit a completed State application (PD-107) and a copy of the college transcript (required) to: NCWorks / Division of Workforce Solutions (DWS). Contact DWS for additional information and referral. NCWorks 109 Community College Rd. Ahoskie, NC 27910 Phone # 252-862-1257 Fax# 252-862-1270 AA/EOE Page 1 of 3 Revised 02-18-14 Hertford County Department of Social Services Social Worker II – Medical Transportation PRIMARY PURPOSE OF POSITON: Medical Transportation Services are available to assist Medicaid eligible clients in obtaining services covered by Medicaid and clients covered by other medical transportation funding sources. Reimbursement is available for the person who furnished transportation for an eligible client to a medical provider. Local Public Transportation providers meet the transportation needs of many Medicaid clients. Some clients can provide their own means of transportation, however, need assistance with gas or other transportation assistance. The Social Worker II/Medical Transportation coordinator finds the means to help eligible clients have their medical transportation needs met. The major purpose of this position is to coordinate the Medicaid Transportation program for Hertford County DSS, and assist clients travel to and from medical appointments. DUTIES AND RESPONSIBILITES: This worker interacts daily with the public by telephone and through office visits for Medical Transportation. Medical Transportation requires this worker to be in daily telephone contact and personal contact with clients. Social Worker assesses income and resources and explores available travel resources. Approval of Medicaid eligibility does not automatically entitle an applicant for Medical Transportation. Extensive counseling on referrals and services is often required. The worker is responsible for reviewing, verifying and authorizing payment for medical transportation to various providers. This includes reviewing and verifying monthly bills, provider voucher forms and revising and calculating correct payment due to each provider. Using reimbursement sheets, this staff member completes and documents necessary information, verify that trip were made, calculates payment due, checks accuracy and records information on a purchase requisition that is forwarded to the DSS finance office for processing of payment to the provider. Twice monthly, this worker prepares purchase requisitions for transportation reimbursements. This is a process which requires tremendous amounts of verifying, checking, assuring accuracy of figures and calculating figures. These reimbursement requisitions must be thorough and accurate or the agency will lose funding. Social Worker counsels volunteer and contract drivers concerning providing appropriate services to our clients based on client’s needs and abilities. The position is responsible for maintaining files related to the Medical Transportation program. This includes filing within folders, retrieving information from folders, forms and documents in special files as well as using automated equipment to store and retrieve data. This staff member completes assessment forms to determine eligibility of clients for medical transportation program, reassessment of the clients, assembles files on each Medicaid recipient to include basic information about needs, scheduling for transportation and contacts various providers for transportation of recipients as needed. This worker maintains all files and documents necessary to support an audit trail and tracking system for the Medical Transportation Program; this requires skill and knowledge to interpret policy. The social worker is back-up to General Intake, Crisis Intervention Program (CIP), General Assistance (GA), and Food as needed, assists with managing disaster shelters, attends training and meetings as necessary, and performs any and all other duties as assigned by the director or immediate supervisor. RECRUITMENT STANDARDS: Knowledge, Skills, and Abilities: Working knowledge of basic social work principles, techniques, and practices and their application to specific casework, group work, and community problems. Knowledge of governmental and private organizations and resources in the community. Some knowledge of behavioral and socioeconomic problems and their treatment. Ability to establish and maintain effective working relationships with administrative Page 2 of 3 Revised 02-18-14 supervisors, with members of case load and their families, and with care providers and various community organizations. Ability to express ideals clearly and concisely. Ability to plan and execute work. Minimum Training and Experience Requirements: Bachelor's degree in a human services field from an accredited college or university; Bachelor's degree from an accredited college or university and one year directly related experience. Minimum Education and Experience Requirements for Trainee Appointment: Bachelor's degree from an accredited college or university. *Directly related experience is defined as human services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning. Degrees must be received from appropriately accredited institutions. Page 3 of 3 Revised 02-18-14