Basic Skills Learning Center

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Basic Skills Learning Center
The Basic Skills Learning Center (BSLC) provides course mandated and course
non-mandated reading, writing, study skills, ePortfolio support services and academic
service-learning project support to Queensborough Community College students who are
enrolled in Basic Educational Skills courses so that these students exit remediation and
enroll in Queensborough Community College's gateway courses in a timely manner.
Core Activities and Performance
Core Activity
Key PI
Indicators
Plan, develop, and implement an online
CATW support
Number of BE 112 and BE 205 students who participate in a
CATW exit from remediation online intervention
Increase by
15% the
number of
BE 112 and
BE 205
students who
attend a
CATW exit
from
remediation
review.
Provide CATW support for BE 205 students
through an ASL peer mentoring project
CATW Pass Rates on Exit from Remediation
Increase the
CATW Pass
Rates by 5%
for BE 205
students.
Explore the possibility of creating an activity
tracking system that will be used by walk in
BSLC Computer Lab Students
Implementation of an activity tracking system
Activity
tracking
system is
implemented
by spring
2012
Recruit, register, and implement 9 session
ACT Reading Reviews for BE 122 Students
Fall 2011 BE 122 ACT COMPASS exit from remediaton pass
rates; volume of BE 122 students who attend a 9 session
intervention
Fall 2011 BE
122 Students
attending a 9
session
reading
intervention
will post Fall
2011 ACT
COMPASS
Reading
exit-fromremediation
pass rates
that are
equal to or
greater than
the pass
rates of all
Fall 2011 BE
122 students
retesting on
the
exit-fromremediaton
ACT
COMPASS
Reading
exam;15% of
students
enrolled in
the Fall BE
122 courses
will enroll in
a 9 session
ACT
COMPASS
Review
session
Recruit, register, and implement 9 session
ACT Reading Reviews for BE 226 students
Fall 2011 BE 226 ACT COMPASS Reading exit from remediation Fall 2011 BE
pass rates; volume of BE 226 students attending a 9 session
226 ACT
reading intervention
COMPASS
Reading exit
from
remediation
pass rates;
volume of
BE 226
students
attending a 9
session
reading
intervention
Recruit, plan, and implement a 9 session
Health Related Academy reading review
Fall 2011 ACT COMPASS Reading Exit from Remediation Pass
Rates
BE 122/226
students
attending a 9
session
Health
Related
Academy
Reading
Review will
post scores
similar to or
greater than
the pass rate
of all BE
122/226 exit
from
remediation
students'
scores
Recruit, register, and implement 20-hour ACT ACT COMPASS Reading Retest Pass Rate
COMPASS Reading Workshop for BE 122
and BE 226 students with grades of NC
ACT
COMPASS
Reading
Retesting will
maintain a
50% or
better
retesting
pass rate; 5
percentage
point
increase
from entering
and exiting
ACT scores
Encourage Self-regulation and self-direction
in BE Reading Students attending the BSLC
Computer Lab
Creation of Reading Prescription Form
Students will
find the
Reading
Prescripton
Form helpful.
Provide course mandated instructional
technology in a supportive environment.
BSLC Computer Lab Student Surveys
Students will
find the
BSLC
Computer
Lab
supportive.
Increase the number of high impact strategies Number of BES faculty new to high impact strategies
that are incorporated into BES courses
Increase the
number of
full time BES
faculty who
utilize a high
impact
strategy by
50%;
increase the
number of
adjunct BES
faculty
incorporating
a high
impact
strtegy by
25%.
Increase the number of QCC faculty who
incorporate a service learning activity into
their courses
Number of faculty new to academic service-learning
20 faculty
new to
academic
servicelearning will
incorporate
an academic
servicelearning
project
during the
2011-12 year
Sustain returning ASL faculty
Number of 2010-11 ASL faculty repeating an ASL project in 2011- 50% of 2010
12
-11 ASL
faculty will
repeat an
ASL project
during 201112
Recruit new CBOs
The number of new CBOs
Increase the
number of
new CBOs
Maintain returning CBO partnerships
Number of returning CBO partnerships
Maintain 3
existing CBO
partnerships
Maintain 3 existing CBO partnerships
Ability to track ASL faculty and ASL projects
Ability to
retrieve
information
on ASL
faculty and
ASL projects
Develop and maintain the ASL website
Hits to the ASL website
The ASL
website will
receive 100
hits.
Increase student knowledge of academic
service-learning
Volume of classroom visits
Establish a
benchmark
Provide ASL professional development
Number of ASL workshops offered
50% of
faculty
attending an
ASL
workshop
will
incorporate
an ASL
project into
their courses
Plan, develop, coordinate, and implement
ASL events
Number of ASL events
At least one
major ASL
event will be
planned,
developed,c
oordinated,
and
implemented
each
semester to
promote the
ASL
program,
recruit new
faculty, and
recruit new
CBOs.
Market/inform the community of the ASL
accomplishments/highlights
Create, desgin, and distribute ASL newsletter
Design,
create, and
distribute an
ASL
newsletter
that will be
distributed
both on and
off campus
Study ASL impact on attainment of workplace ASL CTE IRB approved Student Survey
skills
ASL will
positively
impact
workplace
skills and
civic
engagement.
Study the effectiveness of ASL projects in
meeting community needs
ASL Community Partner Survey
CBOs will
express
satisfaction
with the
QCC ASL
projects.
Support ASL faculty with ASL project
documentation
Number of ASL faculty who are compliant with ASL
documentation
Compliance
with ASL
documentati
on
Support ASL faculty with ASL project
implementation
Number of ASL faculty who are assisted with project
implementation
Number of
successful
ASL projects
that are
implemented
.
Support ASL faculty with ASL
presentations/grant proposals/ and
publications
Number of ASL faculty presentations/grant proposals/publications 10% of ASL
faculty will
present/
publish/ write
grants
Study the ASL impact on civic engagement
Across the Disciplines Pedagogical Survey Results
Number of
faculty
participating
in the Across
the
Disciplines
Pedagogical
Survey
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
June 2011 ACT COMPASS Reading Staff Development
6/6/2011
12
Academic Service-Learning 101
9/9/2011
27
Academic Service-Learning 101: Repeat
9/15/2011
10
Reflection Workshop: ASL and Reflection
10/5/2011
26
BSLC Orientation to New Hires
10/11/2011
4
Building Partnership Breakfast
11/4/2011
52
CATW Mock Test Orientation
11/8/2011
12
ACT COMPASS Reading Workshop Staff Development
1/3/2012
12
Academic Service-Learning 101
1/5/2012
15
both
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Campus Wide Tutor Training on Best Practices
1/25/2012
85
BSLC Staff Development
1/25/2012
10
ePortfolio BSLC Staff Development
2/7/2012
4
2/8/2012
25
Reflection Workshop
3/12/2012
25
Reflection: Repeat Session
3/13/2012
4
QCC Family Day at the Farm Volunteer Orientation
3/28/2012
50
QCC Earth Day Event
4/25/2012
200
CUNY Gen Ed Conference
5/11/2012
30
ASL Conversation on Reflection Workshop
5/22/2012
60
Benefits of ASL at New Faculty Welcome
8/25/2011
10
Nuts and Bolts: ASL Benefits
9/21/2011
10
Nuts and Bolts: Benefits of ASL
2/8/2012
10
Overview of BSLC Services and ASL to Dean Wilkes
2/22/2012
10
Online CATW Planning Updates
9/15/2011
4
Online CATW Updates and Planning
10/6/2011
5
Online CATW Updates and Planning
11/3/2011
5
CATW Tutor Training
2/3/2012
4
CATW Tutor Training
2/9/2012
6
BSLC Orientation for New Hires
2/23/2012
3
CATW Updates and Progress Reports
3/7/2012
8
Using Reflection Activities in the Classroom
3/13/2012
12
Academic Service-Learning Institute sponsored by St. John's University
6/14/2012
15
OASL organized and supported over 50 ASL projects that produced awareness 6/29/2012
for ASL
1500
Online CATW Informational Presentation to BES Department
Total
gave presentations
organized
Individual Faculty Support for maintaining reciprocity between QCC faculty
and CBOs
6/29/2012
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Josephine
Pantaleo
QCC Grants Recognition for grants
received in 2009-10
Spring 2011
Josephine
Pantaleo
Chancellor's Annual Spring Reception Spring 2011
for recipients of grands during the
past year.
Josephine
Pantaleo
Chancellor's Recepton for Grant
Awards
Josephine
Pantaleo
Sixth Annual QCC Grants Recognition Fall 2011
Reception
Awards
Spring 2011
70
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Josephine
Pantaleo
College and Community Colleagues
Collaborate in Civc Engagment;New
York Campus Compact 10th
Anniversay Conference: Moving Us
Forward; October 28, 2011
Fall 2011
Josephine
Pantaleo
QCC IT Seminar; presented on line
digital reading materials developed
by the BSLC; March 18, 2011
Spring 2011
Josephine
Pantaleo
Gen Ed Conference at York College;
May 13, 2011; planned and
co-presented
Spring 2011
Josephine
Pantaleo
No Child Left Inside Broadening
Horizons through Service-Learning:
Year Two; Austin, Texas
Spring 2011
Josephine
Pantaleo
No Child Left Inside: Service Learning Spring 2011
Partnerships with P-12
Students;National Institute for Staff
and Organizational Development
(NISOD); May 30, 2011.
Josephine
Pantaleo
Faculty Presentations of Pedagogical
Research Projects:Scaffolding Peer
mentoring across the Curriculum;
October 12, 2011
Fall 2011
Sami
Baig
CUNY IT Conference
Fall 2011
Vivian
Kaufman
Preventing Workplace Violence
Spring 2011
Vivian
Kaufman
Security Awareness Class: "Good
Cyber Citizenship"
Spring 2011
Josephine
Pantaleo
ePortfolio Forum; AAC&U; January
2011
Spring 2011
Josephine
Pantaleo
The new CUNYwideIRBs:how Will the Fall 2011
Change Affect Your Human Subjects
Research? CETL, November 2, 2011
Josephine
Pantaleo
QCC Conference of the College:
Pathways
Fall 2011
Josephine
Pantaleo
Preventing Workplace Violence
Spring 2011
Josephine
Pantaleo
Campus Conversation on Gen Ed
Spring 2011
Josephine
Pantaleo
Improving Intercultural
Communicaton: QCC CETL and
Inclusive Excellence Committee
Fall 2011
Josephine
Pantaleo
Using Multimedia in the Diciplines;
August 22, 2011
Fall 2011
Josephine
Pantaleo
New York Times Schools for
Tomorrow Conference; NYC;
September 22, 2011
Fall 2011
Josephine
Pantaleo
Reengaging Students by Combining
Classroom and Computer-Based
Instruction; May 3, 2011
Spring 2011
Conference Presentation,
other
Conference, workshop,
training attended
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Josephine
Pantaleo
Convocation of the College; February Spring 2011
4, 2011
Josephine
Pantaleo
Making Connections Conference at
LaGuardia CC; February 25, 2011
Spring 2011
Josephine
Pantaleo
LASSIE Webinar Meeting; February
28, 2011; review of federal
requirements for completing
service-learning documentation and
record keeping
Spring 2011
Josephine
Pantaleo
C2L Webinar; April 18, 2011
Spring 2011
Josephine
Pantaleo
ePortfolio Seminar at LaGuardia CC;
May 6, 2011
Spring 2011
Josephine
Pantaleo
NYMAPS Conference; March 23, 2011 Spring 2011
Josephine
Pantaleo
QCC IT Symposium
Spring 2011
Josephine
Pantaleo
Exploring the Lift: Reflection;
Webinar; February 22, 2011
Spring 2011
Josephine
Pantaleo
Understanding Difference: Increasing Spring 2011
Intercultural Competence; March 3,
2011 and March 10, 2011
Josephine
Pantaleo
CATW Certification Training;
Certification Received; March 27,
2011 attendance; certification
received on March 31, 2011.
Spring 2011
Josephine
Pantaleo
Not the Usual Ethnic Subjects: The
Significance of Guido for Italian
American Studies; The 2011 Spring
Presidential Series at QCC
Spring 2011
Josephine
Pantaleo
How Do You Pronounce It? What Are Fall 2011
Some Common Mispronunciations
That Cause Miscommunications?
--workshop provided for Campus
Learnig Center
Josephine
Pantaleo
ACT Reading COMPASS Workshop
Strategies: Adding Pre and Post
testing
Spring 2011
Josephine
Pantaleo
Service-Learning Advisory Board
Meeting; planned and hosted; April
29, 2011
Spring 2011
Josephine
Pantaleo
Service-Learning 101; planned,
Spring 2011
implemented, and co-hosted; January
6, 2011
Josephine
Pantaleo
January 2011 Academic
Service-Learning Institute; January
25, 2011
Curriculum or laboratory
development, workshop
conducted
Spring 2011
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Josephine
Pantaleo
Broadening Horizons through Service Spring 2011
Learning; American Association of
Community Colleges;$ 14,000; 200920011
Josephine
Pantaleo
Developing Digital Technologies for
Basic Educational Skills Career and
Technical Students; Perkins Grant; $
87,000; New York State Education
Department
Fall 2011
Josephine
Pantaleo
Perkins Grant Update to the Perkins
Advisory Board Meeting
Spring 2011
Josephine
Pantaleo
The Service Learner, the Voice of
Student, Faculty, and Community;
Academic Service-Learning
newsletter
Summer 2011
Josephine
Pantaleo
Grants Reviewer for the Disney
Friends for Change grants (March 1,
2011 to March 7, 2011)
Spring 2011
Vivian
Kaufman
QCC September 11th
National Day of Service and
Remembrance Challenge Participant
Fall 2011
Vivian
Kaufman
In Kind timekeeper for the Perkins
Fall 2011
Grant: Designing Interactive
Technology for CTE Basic Educational
Skills Students
Josephine
Pantaleo
Academic Senate: HEO
Representative;
member of the Computer Resources
Committee
Spring 2011
Josephine
Pantaleo
Academic Senate: HEO
Representative
Fall 2011
Josephine
Pantaleo
Affirmative Action: Recruitment and
Inclusive Excellence committees
Spring 2011
Josephine
Pantaleo
Affirmative Action: Recruitment and
Inclusive Excellence Committees
Fall 2011
Josephine
Pantaleo
Italian Heriage Month Committee
member
Fall 2011
Grants awarded (title,
awarding agency, amount
and period of award)
Other (scholarly or
creative achievements
comparable to previous
categories)
Service as a
reviewer/editor/
consultant
Service to department,
College, University,
community, and/or
professional society
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Josephine
Pantaleo
Sustainability Council Member;
Curriculum Development
Sub-Committee Chair
Spring 2011
Josephine
Pantaleo
Sustainability Committee Member;
Curriculum Development
Sub-Committee, Chair
Fall 2011
Josephine
Pantaleo
Freshman Academy Leader:
Academic Service-Learning
Coordinator
Spring 2011
Josephine
Pantaleo
Freshman Academy Leader:
Service-Learning Coordinator
Fall 2011
Josephine
Pantaleo
Humanities Building Second Floor
Monitor
Spring 2011
Josephine
Pantaleo
Humanities Building Second Floor
Monitor
Fall 2011
Josephine
Pantaleo
Academic Service-Learning Event
Planner for: Community Building
Events and Earth Day
Spring 2011
Josephine
Pantaleo
Building/Floor Emergency
Coordinator for Humanities Building,
2nd floor.
June 16, 2011 review of policies and
procedures meeting
Spring 2011
Josephine
Pantaleo
Eighth Confernce of the College:
Spring 2011
Expanding Borders of the Classroom;
assisted with planning and
implementation
Changes in Department within Last Year
Change Type
Change
Reason
Semester
Replaced Overhead Projector
Could not be repaired
Spring 2012
Replaced Printer
Could not be repaired
Spring 2012
44 computers upgraded to Windows 7
Maintain relevancy and efficiency
Spring 2012
Equipment
Upgraded Smart Cart-Computer and Projector Dated hardware on the Smart Cart;
projector was not repairable and the
desktop was outdated.
Spring 2012
Laptop Cart Updated
27 laptops software dated
Spring 2012
Provide a one session ePortfolio overview
Increase the use of high-impact
strategies
Fall 2011
Provide a one session ePortfolio overview
Increase the use of high-impact
strategies
Spring 2012
Assist ST 100 instructors and classes activate Increase the use of high impact
and use ePortfolio system
strategies
Spring 2012
College 101 Sessions scheduled in the BSLC
computer lab
Fall 2011
Services
Assist College 101 by providing an
additional computer lab sitefor its
Technology Portion. Students register
for Tigermail, CUNY Portal , ePortfolio,
and CUNYfirst
Changes in Department within Last Year
Change Type
Change
Reason
Semester
College 101 Sessions scheduled in the BSLC
computer lab
Assist College 101 by providing an
Spring 2012
additional computer lab usage area for
its Technology Portion. Students
register for Tigermail, CUNY Portal ,
ePortfolio, and CUNYfirst
Developed a Reading Roadmap
Encourage students to become more
self-regulated and self-directed
Fall 2011
Online Reading and Writing Support Services Provide alternative access to BES
support services for BE students who
have conflicting family and work
schedules
Spring 2012
Offer a CATW Mock Test
Provide BE 112 and BE 205 Students
with a simulated test taking
environment prior to the actual test
Fall 2011
Provide reading and writing test taking
strategy workshops for BES Lower Level
Students whose instructors have given an
opportunity to retest placement exams
Accelerate remediation
Fall 2011
Provide reading and writing test taking
strategy workshops for BES Lower Level
Students whose instructors have given an
opportunity to retest placement exams
Accelerate remediation
Spring 2012
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Number of BE 112
and BE 205 students
who attend a CATW
exit from remediation
review online
Increase by 15% the
number of BE 112 and BE
205 students who attend a
CATW exit from
remediation review online.
A benchmark of 15% was set for
BE 112 and BE 205 students
attending a CATW exit from
remediation intervention; 89 BE
112 and BE 205 students signed
up for an online CATW review,
thus increasing participation; 40
of these 89 passed (44.9%) with
a difference of 8.32 points
between pre and post scores.
CTE students who participated in
the online CATW reviews posted
a 57.5% pass rate. (An additional
215 BE 112 and BE 205 students
attended a CATW in real time
during 2011-12;187 BE 112
students participated in small
group writing tutoring; 233 BE
205 students participated in small
group tutoring)
Continue to encourage
Continuing
attendance at CATW
interventions by
collaborating efforts
through the BES adjunct
supervisor; continue to
offer CATW interventions
facilitated by
non-instructional
adjuncts; promote the
online CATW materials
BE 205 D13 A students who
parterned with BE 112 students
and worked in a peer service
learning tutoring project passed
the CATW at a 58% pass rate
(BE 112 students passed at a
61% pass rate)
Encourage the faculty in Continuing
this pilot to continue this
practice and to promote
this practice with BES
colleagues.
CATW Pass Rates on Increase by 5% the CATW
Exit from
exit from remediation pass
Remediation
rate when an ASL peer
mentoring project is
implemented
Status
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Implementing an
activity tracking
system
Plan, develop, and
implement an activity
tracking system
A Reading Prescription Roadmap Provide staff
was planned, developed, and
development on the use
implemented
of the Reading
Prescription Roadmap
with BES students
Fall 2011 ACT
COMPASS Reading
Exit from
Remediation Exam
pass rate; volume of
BE 122 students
attending an
intervention
The Fall 2011 BE 122
students attending a 9
session reading
intervention will post FAll
2011 ACT COMPASS
Reading
exit-from-remediation pass
rates that are equal to or
greater than the pass rates
of all Fall 2011 BE 122
students retesting on the
exit-from-remediation ACT
COMPASS Reading exam;
15% of students enrolled
in the Fall BE 122 courses
will enroll in a 9 session
ACT COMPASS Review
session
BE 122 students who attended a
review passed the ACT COMPASS
Reading exam at a 51% pass
rate. The CUNY OIR Fall 2011
Pass rate in reading on exit from
remediation was 43% (p.13
CUNY OIRA); 15 % of BE 122
students enrolled for a reading
review.
110 BE students enrolled in an
online reading review; BE 122
online students posted a pass
rate of 51.1%
Increase BE 122
Continuing
attendance; continue to
offer this intervention;
collaborate with the
adjunct supervisor to
market these reviews
with the adjuncts; offer
the online reading review
material to faculty.
Fall 2011 ACT
COMPASS Reading
Exit from
Remediation Exam
pass rate; volume of
BE 226 students
attending a 9 session
reading intervention
The Fall 2011 ACT
COMPASS pass rates for BE
226 students exiting
remediation would increase
from the Fall 2010 exit
from remediation pass
rates
BE 226 students who attended a
reading review posted a 35%
pass rate. The CUNY OIR Fall
2011 Pass rate in reading on exit
from remediation was 43% (p.13
CUNY OIRA; 12% of BE 226
students enrolled in a 9 session
reading review session; students
found the reading reviews helpful
as demonstrated by their 97%
response rate on helpfulness of
the reviews; 8 BE 226 students
enrolled in an online reading
review and they posted a pass
rate of 33.3 %.
The BSLC will revisit the Continuing
curriculum in the review
sessions and add both
vocabulary and additional
reading comprehension
passages.
ACT COMPASS
Reading Exit from
Remediation Exam
pass rate
Students attending a
Health Related Academy 9
session ACT COMPASS
Reading Review will post
scores similar to or higher
than all students who
attend an ACT COMPASS
Reading Review
BE reading students who
Continue to offer Health
attended a Health Related
Related Academy 9
Academy 9 session review posted session reading reviews
a 74% pass rate in Fall 2011 and
a 55% pass rate in Spring 2012;
therefore, Health Related
Academy review students appear
to post higher exit from
remediation pass rates than
students in the traditional reading
review sessions.
Continuing
Continuing
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
ACT COMPASS
Reading Workshop
Retest Scores
Maintain a 50% pass rate
for BE 122/226 students
with grades of NC; increase
year end pass rate by 5%
points.
BE 122/226 students with grades
of NC maintained a 50% pass
rate for each of the workshops
except for the fall 2011 cohort.
All students posted a 62.3% pass
rate for the year; BE 122
students posted a 76.4% pass
rate; BE 226 students posted a
49.7% pass rate; First time
retesters posted a 67.2% pass
rate.
The %point change between pre
and post scores for all students
was 7.83; for BE 122 students it
was 9.34; for BE 226 student it
was 6.02; and for first time
retakers it was 6.61. The BSLC
provided 342 students 20-hour
workshops.
Share these results with Continuing
BES faculty who should
be aware of a realistic
range of improvement
between pre and post
testing; encourage BE
reading faculty to adhere
to cut off scores for
advancement to
workshop eligibility.
Creation of Reading
Prescription Form
Encourage BES students to When asked:"Did the roadmap
become self-regulated and help you figure out the areas you
self-directed.
needed to wrok on during your
computer lab visit, 72% of 430
BE students responded that they
found it helpful or very helpful;
when asked if the roadmap made
it easier for them to find the
programs or practice material
that they needed, 42.8% weren't
sure while 15.6% of the 570
respondents said that the map
make it easier or very easy.
Develop scaffold
Continuing
directions for the use of
the Reading Prescription
Roadmap and follow up
with additional BSLC staff
development
BSLC Computer Lab
Student Satisfaction
Survey
75% of BES students will
be satisfied with the
services provided by the
BSLC Computer Lab.
94% of 504 BES students who
responded to the BSLC Computer
Lab survey were satisfied or very
satisfied with the service that
they received. (The BSLC
serviced 3330 students during
the 2011-12 academic year.)
Hone the questions of
Continuing
the survey so that more
concrete information may
be gleaned.
Number of BES
instructors who
incorporate a high
impact strategy
Increase the number of full
time faculty who utilize one
of the five high impact
strategies by 50% and
increase the number of
adjunct faculty who utilize
one of the five high impact
strategies by 25%.
Five full time faculty incorporated
a high impact strategy; 12
adjunct faculty attempted a high
impact strategy.
Encourage high impact
strategies that are of
sufficient scope and
depth by encouraging
the use of reflective
activities and rubrics.
Number of faculty
new to academic
service-learning
faculty
20 faculty new to academic 33 new faculty incorporated an
Continue to market and Continuing
service-learning will be
academic service-learning project recruit ASL faculty
recruited.
into their course curricu
through new faculty
orientation and through
Academic
Service-Learning
professional development
events; showcase ASL
through an ASL faculty
video
Continuing
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Hits to ASL website
The ASL website will
receive 100 hits.
The ASL website received 141
hits for the 2011-12 academic
year
Increase awareness of
ASL website to faculty,
students, CBOs
increasing hits by 50%.
Continuing
ASL CTE Student
Impact Survey
A majority of students will
report that academic
service-learning positively
impacted their attainment
of workplace skills and civic
engagement.
An IRB approved survey was
Hone the survey
implemented in the spring
semester; results are pending as
of this date.
Continuing
Community Partner
Survey
A majority of
community-based
organizations will express
satisfaction with academic
service-learning projects.
The Community Partner Survey
has been submitted to the IRB
for its approval.
When the IRB approves
the survey, it will be
distributed to the QCC
Academic
Service-Learning
community based
organizations.
Continuing
Number of 2010-11
ASL faculty repeating
an ASL project in
2011-12
50% of 2010-11 ASL
faculty will repeat an
academic service-learning
project during 2011-12
75% of returning ASL faculty
repeated an ASL project; a
substantial amount of time is
invested in bridge building so
that faculty and CBO maintain
reciprocity; substantial time was
also spent on logistical
coordination.
Continue to provide
Continuing
bridge building support
while working toward
project sustainabilty.
The OASL is reaching a
saturation level, and it
needs to explore the
possibilty of expansion,
in particular the hiring of
an additional part time
bridge builder.
Number of ASL
workshops offered
4 ASL workshops will result 5 ASL workshops were offered
in 20 faculty recruited to
resulting in 33 new faculty
ASL
incorporating an ASL project; 56
returning ASL faculty repeated an
ASL project
Continue to promote ASL Continuing
by hosting ASL
workshops and events
resulting in a 10%
increase in new ASL
faculty
Number of returning Maintain at least 3
ASL maintained 3 sustainable
CBOs
sustainable CBO partnersh partnerships
Continue to maintain
partnerships through
emails, phone
conversations, letters of
acknowlegement;
co-planning ASL
activities; attending ASL
workshops and
conferences
Continuing
Number of ASL
faculty who are
compliant with ASL
documentation
100% compliance with ASL 100% compliance with ASL
documentation
documentation
Faculty will be
encouraged to complete
ASL project form before
receiving stipend.
Continuing
Number of ASL
faculty
presentations/grant
proposals/
publications
10% of ASL faculty will
present/write
grants/publish
Continue to provide ASL
faculty opportunities to
present/write
proposals/publis
Continuing
30% of ASL faculty presented,
wrote grants/published
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Across the Disciplines Increase the number of
Increase the number of faculty
Pedagogical Survey faculty participating in the participating in the Across the
Results
Across the Disciplines study Disciplines study
Action Plan
Status
Promote CITI
certification of ASL
practitioners and
encourage their
participation in study
Continuing
Creation of an ASL
newsletter
Create, design, and
distribute an ASL
newsletter
The first issue was created,
Continue the writing and Continuing
designed, and distributed in
distribution of an ASL
Summer 2011 and the second
newsletter.
edition was written and
distributed in January 2012.
Over 250 printed copies were
distributed to the community and
the newsletter was emailed to
the QCC community and
partnering agencies as well as to
CUNY Central.
Number of ASL
Events
At least one major ASL
event will be planned,
developed, coordinated,
and implemented each
semester
In addition to the Community
Building Breakfast, A College
Open House event was begun in
Fall 2011; during spring 2012, in
addition to Earth Day,College
Open House, Family Day at the
Queens Farm, a Math Awareness
Day, and an ASL Conversation on
REflection were added.
Provide College 101
Support
Provide College 101 with a The BSLC provided a
supplementary site for its supplementary site 22 times for
Technology Portion
College 101
Provide ST 100
classes ePortfolio
development
Support ST 100 Provide the 33 ST 100 classes were hosted in Continue to offer the
Continuing
BSLC as a supplementary the BSLC
BSLC Computer Lab as a
site for ST 100 ePortfolio
supplementary site for
development
ST 100 classes
Volume of Classroom Establish a benchmark of
Visits
classroom visits that
provide an overview of
academic service-learning.
Continue to offer these
Continuing
events; explore
expansion of OASL event
schedule if the project is
to expand.
Continue to offer the
Continuing
BSLC Computer Lab as a
supplementary site for
College 101.
A few classroom visits were
Plan, develop, and
made; yet, expanding this
implement online ASL
initiative proved difficult because student resources.
of time constraints.
Number of new
Increase and establish a
10 new CBOs were recruited; a Given the office's
Community-Based
bench mark for the number bench mark of 2 new CBOs is
staffing, outreach to
Organizations (CBO) of new CBOs that can be
being set
CBOs is nearly
recruited
saturated.Explore
expansion of personnel.
Modified
Modified
Assessment Plan
Core Activity
KPI
Increase the number of
Number of BES faculty
BES faculty who
incorporating a high impact
incorporate a High Impact strategy
Strategy into their Courses
Target Outcome
Plan
Increase the number of BES adjunct
faculty who incorporate a high impact
strategy into their course curricula by
5 faculty members.
Adjunct faculty incorporating
a high impact strategy will
receive support through the
newly appointed adjunct
supervisor.The Office of
Academic Service-Learning
will assist the adjunct
supervisor in marketing
academic service-learning as
well as ePortfolio usage.
Assessment Plan
Core Activity
KPI
Target Outcome
Plan
Provide BSLC staff
Tutor Evaluation
development on the use of
the Reading Prescription
Form
80% of BSLC Computer Lab staff
members will be able to provide an
overview of how to use the Reading
Prescription Form
Provide BSLC Staff
Development that will focus
on scaffold activities for the
Reading Prescription Form
Register BE 112 and BE
205 CATW interventions
Registration for CATW
intervention
15% of students enrolled in BE 112
and 15% of students enrolled in BE
205 will attend a CATW intervention
CATW interventions will be
marketed and promoted
through BE 112 and BE 205
faculty; adjunct supervisor
will promote with adjuncts
Encourage BES ASL peer
mentoring models
Number of BES faculty
incorporating an ASL peer
mentoring model
Four BES faculty will explore an ASL
peer mentoring model
Publicize the results of this
ASL peer mentoring model
Register BE 122 and BE
226 students for ACT
COMPASS 9 session
reviews
Registration for ACT
COMPASS 9 session reviews
15% of students enrolled in BE 122
and 15% of students enrolled in BE
226 will register for a 9 session ACT
COMPASS reading review
Outreach to BE 122 and BE
226 faculty on an individual
basis; provide BSLC staff to
visit classrooms for onsite
sign up; market the higher
pass rates on exit from
remediation of those BE
reading students who attend
a reading review
BE reading students attending a 9
session Health Related Academy
reading review will post exit from
remediation pass rates that are
higher than all BE reading students
attending 9 session reading reviews
Market and outreach to BE
students on the efficacy of
this discipline specific review
Plan and schedule a Health Exit-from-remediation pass
Related Academy 9 session rates of reading review
reading review
students
Pilot the use of clickers in Year End Retest pass rate on 65% year-end pass rate
the 20-hour ACT COMPASS retesting
Reading Workshops
Provide staff development on
the use of clickers; plan,
develop, and implement a
SurveyMonkey for the
helpfulness of clicker usage;
monitor the effectiveness of
clicker usage on ACT
COMPASS retesting
Register BE 122 and BE
226 students with grades
of NC for 20-hour ACT
COMPASS Workshop
Percent of BE 122 and BE
226 students with grades of
NC who register for a
workshop immediately after
exiting BES
75% of BE 122 and BE 226 students
with grades of NC will register for a
20-hour workshop immediately after
exiting BES courses
Collaborate with the BES
Adjunct Supervisor in
communicating with adjuncts
the importance of notifying
students with grades of NC
to register for a 20-hour
reading workshop
immediately after completing
the course; the BSLC will
continue to call/email all BE
122/226 students with
grades of NC to encourage
them to register for a 20
-hour workshop
Support ASL faculty
through ASL professsional
development
ASL professional
development opportunities
2 ASL professional development
opportunities per semester which will
result in a 10% increase in faculty
new to ASL
Collaborate with CETL in
offering 2 ASL professional
development opportunities
per semester.
Assessment Plan
Core Activity
KPI
Target Outcome
Plan
Support ASL faculty in
adding an additional high
impact strategy to their
course curricula
Percent of ASL faculty
incorporating another HI
strategy to their ASL project
10% of ASL faculty will add an
Provide staff development
additional HI strategy to their course that focuses on multiple HI
curricula
strategies
Plan, develop, coordinate, ASL Events
and implement ASL events
One major ASL event will be held
The Office of ASL will plan,
each semester which will result in on develop, coordinate, and
site ASL project implementaion
implement by collaborating
with the Office of Student
Activities and Student Affairs
Maintain and develop CBO Number of sustainable CBO
relationships
partnerships
Increase to 5 the number of
sustainable CBO partnerships
Encourage reciprocity at all
times when collaborating
with CBOs
Study CBO outcomes and
how ASL is meeting their
needs
CBO Survey
Gain IRB approval for CBO survey;
distribute and analyze results of
survey
CBOs will report that ASL
meets the needs of their
organizations
Maintain and expand ASL
website
Hits to the ASL website
Increase hits to ASL by 100 hits
Plan and develop student
academic service-learning
resources
Study student perception
of ASL and its effects on
workplace readiness skills
ASL CTE Student Survey
Increase student perception of ASL's Hone the survey questions
relevance to workplace readiness
skills
Maintain and update ASL
database
Number of ASL projects
100% of ASL projects will be
documented in ASL database documented in ASL database
Explore hiring someone who
will be responsible only for
the updating of the database
Market and promote the
accomplishments of ASL
ASL Newsletter and ASL
Video
Produce and distribute an ASL
newsletter twice a year; produce an
ASL video
Maintain ongoing
documentation and reporting
of events so that events can
be reported twice a year in
the newsletter; continue to
edit raw footage of ASL
faculty into short ASL clips
for promotional purposes
Support ASL faculty
research
Number of faculty who join
the Across the Disciplines
Protocol
Increase by 5, ASL faculty who
participate in the Across the
Disciplines Protocol
Encourage ASL faculty to
become CITI certified;
coordinate the distribution of
pre and post surveys;
maintain surveys in a secure
location; provide for data
entry of the collected
surveys.
Provide ASL faculty
opportunities for research
Number of ASL faculty
20% of ASL faculty will present at
presenting at conferences,
workshops/conferences/and publish
workshops, and who publish ASL findings.
articles on ASL
The Office of ASL will provide
workshops in collaboration
with CETL on publication
opportunities; will assist ASL
faculty in submitting
workshop/
conferenceproposals; will
provide links to
workshop/conference
opportunities on its ASL
website; will update ASL
faculty through emails
Assessment Plan
Core Activity
KPI
Target Outcome
Encourage ASL faculty to
support QCC's
Sustainability Council
Needs
Number of ASL projects that 5 ASL projects will support the QCC
will support QCC's
Sustainability Council Needs
Sustainability Council Needs
Plan
The Office of ASL will meet
and ask the QCC
Sustainability Council to
identify its needs; the OASL
will outreach to its ASL
faculty which result in at
least 5 ASL projects meeting
the needs of this CBO.
Provide supplementary site Number of ST 100 classes
for ST 100 classes
incorporting ePortfolio
The BSLC will provide ST 100 classes The BSLC will offer its site to
incorporating ePortfolio with an
ST 100 classes that
alternate site
incorporate ePortfolio
whenever there is space not
used by BES students/faculty
Acknowlege ASL efforts of
faculty, CBOs, students,
and staff
Every ASL faculty, CBO, student, and Explore the hiring of an
staff involved with the
hourly who will be
implementation of ASL will receive a responsible for this effort.
letter of appreciation and
acknowledgement at least once a
year. ASL faculty will receive a letter
of acknowlegement each semester
for their professional files.
Letters of appreciation and
acknowledgement
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