LENOIR COUNTY DEPARTMENT OF SOCIAL SERVICES
RECRUITMENT ANNOUNCEMENT
PROCESSING ASSISTANT IV-MEDICAID TRANSPORTATION COORDINATOR
GRADE: 59
DATE: October 28, 2013
SALARY RANGE: $21,230-$37,462
POSITION NO: 5310-04-107
DESCRIPTION OF WORK: The primary purpose of this position is to coordinate and
arrange transportation services for recipients of Medicaid. This position will interview the
client to obtain necessary information, conduct computer searches to verify Medicaid,
complete assessment of client's transportation needs, arrange transportation, issue a
voucher authorizing transportation, schedule Transit transportation using an automated
system, complete a notice for the client, and document the case record. This position
will set up and maintain the Medicaid transportation case files and respond
appropriately to customer and provider requests for transportation assistance. This
position is responsible for ensuring that the agency's transportation policies are
followed. This position will also type letters, forms and reports.
KNOWLEDGES, SKILLS AND ABILITIES: The ability to adjust to sudden changes in
work duties and procedures, be flexible, able to handle interruptions efficiently and
effectively, able to work well under pressure and while meeting daily, weekly, and
monthly deadlines. Ability to effectively comprehend and communicate verbally and in
writing, to maintain confidentiality, to maintain accurate and systematic records, to set
priorities, and to accurately proofread completed work. The ability to handle the clientele
and high volume of telephone calls. Must have good typing skills, a thorough knowledge
of Word, Excel, Internet, E-mail, good calculator skills, and a pleasant phone voice.
MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: A high school diploma and
two years of clerical experience or an equivalent combination of training and experience.
APPLICATION PROCESS: County employees who wish to make a change in
employment to this position should make application to April Martin, Lenoir County
Human Resources Department, PO Box 3289, Kinston, NC 28502. All outside applicants
must make application with and be referred by the Division of Employment Security
(DES). State application, PD-107 is required. Incomplete or unsigned applications will
not be processed. This agency utilizes the structured interview process.
***Portfolio from Job Link Center preferred, which includes the following: (PD107, typing
test, CRC or Keytrain Preassessment scores and resume.) Contact Job Link Center in
Greene, Jones or Lenoir County for additional information. Submit the above noted items
along with a DES referral to April Martin, Lenoir County Human Resources Department,
PO Box 3289, Kinston, NC 28502. Incomplete or unsigned applications will not be
processed.
CLOSING DATE: November 8, 2013
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER